"bsod "bad_pool_caller"

Malarn

New Member
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1
bsod "bad_pool_caller"

Hi,
My computer crashes randomly with this BAD_POOL_CALLER message. I have a feeling that it is connected to just one of the user accounts on the computer but I am not really sure about that.

I do also have some strange problems with my SkyDrive that loses its information on where the SkyDrive files are located. I have never moved them but occasionally, Windows just loses information on where the files are. The solution is to uninstall SkyDrive and then re-install it. This solves the problem FTM but the same story might happen again a few days later.


Any clues (I am not saying the two problems are related, I am just presenting the information as a possible “hint”).

Enclosed are two minidump files
 
Last edited:

My Computer

System One

  • OS
    Windows 8
Please provide this information so we can provide a complete analysis: http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html

We'll work on the BSOD's first. If the SkyDrive stuff continues after fixing that, then we'll deal with it.

If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.
Processor may be overclocked!
Expected Frequency: 2670
Actual Frequency: 3200
Overclock Ratio: 1.1985

Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

One of the memory dumps blames TplinkUDSMBus.sys - a driver for a TP Link product installed on your system. Please:
- download a fresh copy of the latest, Win8 compatible driver from: Download - Welcome to TP-LINK
- uninstall the current TPLink software from your system
- install the freshly downloaded TPLink software
- monitor for further BSOD's

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

synusb64.sys Fri Jun 26 09:30:11 2009 (4A44CD63)
Suyin USB 2.0 Webcam driver
http://www.carrona.org/drivers/driver.php?id=synusb64.sys

lxionixu42sm.sys Wed Apr 21 13:51:08 2010 (4BCF3B0C)
I-ONIX U42S[br]4x2 USB 2.0 Desktop Recording Studio
lxionixu42sm.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

lxionixu42sw.sys Wed Apr 21 13:52:37 2010 (4BCF3B65)
I-ONIX U42S[br]4x2 USB 2.0 Desktop Recording Studio
lxionixu42sw.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

lxionixu42s.sys Wed Apr 21 13:58:35 2010 (4BCF3CCB)
I-ONIX U42S[br]4x2 USB 2.0 Desktop Recording Studio
http://www.carrona.org/drivers/driver.php?id=lxionixu42s.sys




Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Thu Jul  4 16:07:28.965 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\070413-27424-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 2:31:10.631[/B]
*** WARNING: Unable to verify timestamp for TplinkUDSMBus.sys
*** ERROR: Module load completed but symbols could not be loaded for TplinkUDSMBus.sys
Probably caused by :[B]TplinkUDSMBus.sys ( TplinkUDSMBus+9ee5 )[/B]
BugCheck [B]C2, {7, 11c1, 4030008, fffffa8009eb7c00}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]BAD_POOL_CALLER (c2)[/URL]
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 00000000000011c1, (reserved)
Arg3: 0000000004030008, Memory contents of the pool block
Arg4: fffffa8009eb7c00, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7_SUBM
PROCESS_NAME:  USB Printer Co
FAILURE_BUCKET_ID: [B]0xc2_7_SUBM_TplinkUDSMBus+9ee5[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: [B]3200[/B]
 
Processor may be overclocked!
Expected Frequency:   2670
Actual Frequency:     3200
Overclock Ratio:      [COLOR=red]1.1985[/COLOR]
 
  BIOS Version                  0908   
  BIOS Release Date             09/21/2010
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jul  4 03:25:10.813 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\070413-26582-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 0:06:51.478[/B]
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by :[B]Pool_Corruption ( nt!ExFreePool+45 )[/B]
BugCheck [B]139, {3, fffff88002be8710, fffff88002be8668, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]KERNEL_SECURITY_CHECK_FAILURE (139)[/URL]
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: fffff88002be8710, Address of the trap frame for the exception that caused the bugcheck
Arg3: fffff88002be8668, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: [B]0x139_3_nt!ExFreePool[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: [B]3200[/B]
 
Processor may be overclocked!
Expected Frequency:   2670
Actual Frequency:     3200
Overclock Ratio:      [COLOR=red]1.1985[/COLOR]
 
  BIOS Version                  0908   
  BIOS Release Date             09/21/2010
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Thu Jul  4 16:07:28.965 2013 (UTC - 4:00)**************************
[COLOR=RED][B]synusb64.sys                Fri Jun 26 09:30:11 2009 (4A44CD63)[/B][/COLOR]
[COLOR=RED][B]lxionixu42sm.sys            Wed Apr 21 13:51:08 2010 (4BCF3B0C)[/B][/COLOR]
[COLOR=RED][B]lxionixu42sw.sys            Wed Apr 21 13:52:37 2010 (4BCF3B65)[/B][/COLOR]
[COLOR=RED][B]lxionixu42s.sys             Wed Apr 21 13:58:35 2010 (4BCF3CCB)[/B][/COLOR]
GRMNGEN.SYS                 Tue Apr  3 18:02:05 2012 (4F7B735D)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
TplinkUDSTcpBus.sys         Thu Sep 20 21:44:12 2012 (505BC66C)
TplinkUDSMBus.sys           Thu Sep 20 21:47:23 2012 (505BC72B)
ASACPI.sys                  Thu Nov  1 21:54:34 2012 (509327DA)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
atikmpag.sys                Fri Nov 16 14:39:13 2012 (50A69661)
atikmdag.sys                Fri Nov 16 15:18:02 2012 (50A69F7A)
uimx64.sys                  Thu Nov 22 07:07:52 2012 (50AE1598)
UimFIO.SYS                  Thu Nov 22 07:07:54 2012 (50AE159A)
Uim_IMx64.sys               Thu Nov 22 07:07:58 2012 (50AE159E)
uim_vimx64.sys              Thu Nov 22 07:08:04 2012 (50AE15A4)
dump_storahci.sys           Fri Mar  1 21:15:44 2013 (513160D0)
Rt630x64.sys                Tue Apr  9 23:07:51 2013 (5164D787)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jul  4 03:25:10.813 2013 (UTC - 4:00)**************************
grmnusb.sys                 Tue Apr  3 18:02:30 2012 (4F7B7376)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=synusb64.sys
lxionixu42sm.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
lxionixu42sw.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=lxionixu42s.sys
http://www.carrona.org/drivers/driver.php?id=GRMNGEN.SYS
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
TplinkUDSTcpBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
TplinkUDSMBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=uimx64.sys
http://www.carrona.org/drivers/driver.php?id=UimFIO.SYS
http://www.carrona.org/drivers/driver.php?id=Uim_IMx64.sys
http://www.carrona.org/drivers/driver.php?id=uim_vimx64.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=grmnusb.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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