Windows 8 and 8.1 Forums

"bsod "bad_pool_caller"

  1. #1


    Posts : 1
    Windows 8

    bsod "bad_pool_caller"


    Hi,
    My computer crashes randomly with this BAD_POOL_CALLER message. I have a feeling that it is connected to just one of the user accounts on the computer but I am not really sure about that.

    I do also have some strange problems with my SkyDrive that loses its information on where the SkyDrive files are located. I have never moved them but occasionally, Windows just loses information on where the files are. The solution is to uninstall SkyDrive and then re-install it. This solves the problem FTM but the same story might happen again a few days later.


    Any clues (I am not saying the two problems are related, I am just presenting the information as a possible “hint”).

    Enclosed are two minidump files
    Last edited by Malarn; 05 Jul 2013 at 02:10.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please provide this information so we can provide a complete analysis: Blue Screen of Death (BSOD) Posting Instructions

    We'll work on the BSOD's first. If the SkyDrive stuff continues after fixing that, then we'll deal with it.

    If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.
    Processor may be overclocked!
    Expected Frequency: 2670
    Actual Frequency: 3200
    Overclock Ratio: 1.1985
    Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

    One of the memory dumps blames TplinkUDSMBus.sys - a driver for a TP Link product installed on your system. Please:
    - download a fresh copy of the latest, Win8 compatible driver from: Download - Welcome to TP-LINK
    - uninstall the current TPLink software from your system
    - install the freshly downloaded TPLink software
    - monitor for further BSOD's

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    synusb64.sys Fri Jun 26 09:30:11 2009 (4A44CD63)
    Suyin USB 2.0 Webcam driver
    http://www.carrona.org/drivers/driver.php?id=synusb64.sys

    lxionixu42sm.sys Wed Apr 21 13:51:08 2010 (4BCF3B0C)
    I-ONIX U42S[br]4x2 USB 2.0 Desktop Recording Studio
    lxionixu42sm.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    lxionixu42sw.sys Wed Apr 21 13:52:37 2010 (4BCF3B65)
    I-ONIX U42S[br]4x2 USB 2.0 Desktop Recording Studio
    lxionixu42sw.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    lxionixu42s.sys Wed Apr 21 13:58:35 2010 (4BCF3CCB)
    I-ONIX U42S[br]4x2 USB 2.0 Desktop Recording Studio
    http://www.carrona.org/drivers/driver.php?id=lxionixu42s.sys




    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Jul  4 16:07:28.965 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\070413-27424-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 2:31:10.631
    *** WARNING: Unable to verify timestamp for TplinkUDSMBus.sys
    *** ERROR: Module load completed but symbols could not be loaded for TplinkUDSMBus.sys
    Probably caused by :TplinkUDSMBus.sys ( TplinkUDSMBus+9ee5 )
    BugCheck C2, {7, 11c1, 4030008, fffffa8009eb7c00}
    BugCheck Info: BAD_POOL_CALLER (c2)
    Arguments: 
    Arg1: 0000000000000007, Attempt to free pool which was already freed
    Arg2: 00000000000011c1, (reserved)
    Arg3: 0000000004030008, Memory contents of the pool block
    Arg4: fffffa8009eb7c00, Address of the block of pool being deallocated
    BUGCHECK_STR:  0xc2_7_SUBM
    PROCESS_NAME:  USB Printer Co
    FAILURE_BUCKET_ID: 0xc2_7_SUBM_TplinkUDSMBus+9ee5
    CPUID:        "Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz"
    MaxSpeed:     2670
    CurrentSpeed: 3200
     
    Processor may be overclocked!
    Expected Frequency:   2670
    Actual Frequency:     3200
    Overclock Ratio:      1.1985
     
      BIOS Version                  0908   
      BIOS Release Date             09/21/2010
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Thu Jul  4 03:25:10.813 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\070413-26582-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 0:06:51.478
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by :Pool_Corruption ( nt!ExFreePool+45 )
    BugCheck 139, {3, fffff88002be8710, fffff88002be8668, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff88002be8710, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff88002be8668, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x139_3_nt!ExFreePool
    CPUID:        "Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz"
    MaxSpeed:     2670
    CurrentSpeed: 3200
     
    Processor may be overclocked!
    Expected Frequency:   2670
    Actual Frequency:     3200
    Overclock Ratio:      1.1985
     
      BIOS Version                  0908   
      BIOS Release Date             09/21/2010
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Jul  4 16:07:28.965 2013 (UTC - 4:00)**************************
    synusb64.sys                Fri Jun 26 09:30:11 2009 (4A44CD63)
    lxionixu42sm.sys            Wed Apr 21 13:51:08 2010 (4BCF3B0C)
    lxionixu42sw.sys            Wed Apr 21 13:52:37 2010 (4BCF3B65)
    lxionixu42s.sys             Wed Apr 21 13:58:35 2010 (4BCF3CCB)
    GRMNGEN.SYS                 Tue Apr  3 18:02:05 2012 (4F7B735D)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    TplinkUDSTcpBus.sys         Thu Sep 20 21:44:12 2012 (505BC66C)
    TplinkUDSMBus.sys           Thu Sep 20 21:47:23 2012 (505BC72B)
    ASACPI.sys                  Thu Nov  1 21:54:34 2012 (509327DA)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    atikmpag.sys                Fri Nov 16 14:39:13 2012 (50A69661)
    atikmdag.sys                Fri Nov 16 15:18:02 2012 (50A69F7A)
    uimx64.sys                  Thu Nov 22 07:07:52 2012 (50AE1598)
    UimFIO.SYS                  Thu Nov 22 07:07:54 2012 (50AE159A)
    Uim_IMx64.sys               Thu Nov 22 07:07:58 2012 (50AE159E)
    uim_vimx64.sys              Thu Nov 22 07:08:04 2012 (50AE15A4)
    dump_storahci.sys           Fri Mar  1 21:15:44 2013 (513160D0)
    Rt630x64.sys                Tue Apr  9 23:07:51 2013 (5164D787)
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Thu Jul  4 03:25:10.813 2013 (UTC - 4:00)**************************
    grmnusb.sys                 Tue Apr  3 18:02:30 2012 (4F7B7376)
    
    http://www.carrona.org/drivers/driver.php?id=synusb64.sys
    lxionixu42sm.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    lxionixu42sw.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=lxionixu42s.sys
    http://www.carrona.org/drivers/driver.php?id=GRMNGEN.SYS
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    TplinkUDSTcpBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    TplinkUDSMBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=uimx64.sys
    http://www.carrona.org/drivers/driver.php?id=UimFIO.SYS
    http://www.carrona.org/drivers/driver.php?id=Uim_IMx64.sys
    http://www.carrona.org/drivers/driver.php?id=uim_vimx64.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=grmnusb.sys
      My System SpecsSystem Spec

"bsod "bad_pool_caller"
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