BSOD on new Windows 8 machine

jandd · Jun 28, 2013

Hey,

I build myself a new machine with Windowns 8 and keep getting random BSOD on average once or twice a day.

Attached is the crash dump file, would really appreciate it if someone could tell me where the problem is.

Thanks!

jandd · Jun 28, 2013

Just had another bsod

usasma · Jul 3, 2013

I'm sorry for the delay in responding to this topic, I have been very busy over the last week.
If you still need help with this problem, please post back and run the analysis for you.

jandd · Jul 3, 2013

No worries on the late reply, would really appreciate if you can run the analysis.

usasma · Jul 3, 2013

Most of the BSOD's point to AVG - but I suspect it's a conflict between the AVG and Comodo thats' actually the issue here. Please uninstall both, then enable Windows Defender and the Windows Firewall in order to test. I'm not certain if you've uninstalled AVG or not - but it's not present in the last memory dump(s). Also, Comodo has (in the past) been known to cause BSOD's - so the request to remove it is still valid.

Riva Tuner (along with MSI Afterburner and EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install it immediately!

If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

Please uninstall these programs:
- Gigabyte Easy Boost - as it dates from 2008 and is likely to not be Win8 compatible
- Gigabyte Easy Saver - it is a known BSOD cause in some Windows systems
- Gigabyte Easy Tune 6 (ET6) - it is a known BSOD cause in some Windows systems

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Gamepanel Virtual HID Device Driver
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys

LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Keyboard
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys

Analysis:
The following is for informational purposes only.

Code:

[FONT=lucida console]**************************Fri Jun 28 06:20:53.510 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\062813-5406-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 5:01:20.122[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1514b )[/B]
BugCheck [B]C7, {8, 1, fffffa8014899180, 9000}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]TIMER_OR_DPC_INVALID (c7)[/URL]
Arguments: 
Arg1: 0000000000000008, A concurrent expiration attempt was detected.
Arg2: 0000000000000001, Concurrent single timer expiration attempt.
Arg3: fffffa8014899180, Address of the current timer object.
Arg4: 0000000000009000, Address of the previous timer object.
BUGCHECK_STR:  0xC7
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0xC7_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  F3
  BIOS Release Date             04/17/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun 26 07:49:19.872 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\062613-5468-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 1:37:36.482[/B]
*** WARNING: Unable to verify timestamp for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
*** WARNING: Unable to verify timestamp for inspect.sys
*** ERROR: Module load completed but symbols could not be loaded for inspect.sys
Probably caused by :[B]tcpip.sys ( tcpip+810ab )[/B]
BugCheck [B]1E, {ffffffffc0000005, fffff88001afc0ab, fffff88000e8dc58, fffff88000e8d490}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]KMODE_EXCEPTION_NOT_HANDLED (1e)[/URL]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88001afc0ab, The address that the exception occurred at
Arg3: fffff88000e8dc58, Parameter 0 of the exception
Arg4: fffff88000e8d490, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005
PROCESS_NAME:  League of Lege
FAILURE_BUCKET_ID: [B]0x1E_c0000005_tcpip+810ab[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  F3
  BIOS Release Date             04/17/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun 19 05:13:07.296 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061913-127515-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 3:56:00.899[/B]
Probably caused by :[B]win32k.sys ( win32k!_PostMessageCheckIL+64 )[/B]
BugCheck [B]3B, {c0000005, fffff960002d9dd4, fffff8800c14dd00, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]SYSTEM_SERVICE_EXCEPTION (3b)[/URL]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff960002d9dd4, Address of the instruction which caused the bugcheck
Arg3: fffff8800c14dd00, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: [B]0x3B_win32k!_PostMessageCheckIL[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  F3
  BIOS Release Date             04/17/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun 18 14:40:17.404 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061813-9093-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 0:01:21.016[/B]
*** WARNING: Unable to verify timestamp for avgwfpa.sys
*** ERROR: Module load completed but symbols could not be loaded for avgwfpa.sys
Probably caused by :[B]avgwfpa.sys ( avgwfpa+5e48 )[/B]
BugCheck [B]C2, {7, 11c1, 4100003, fffffa8010edb9a0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]BAD_POOL_CALLER (c2)[/URL]
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 00000000000011c1, (reserved)
Arg3: 0000000004100003, Memory contents of the pool block
Arg4: fffffa8010edb9a0, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7_AvgT
PROCESS_NAME:  avgnsa.exe
FAILURE_BUCKET_ID: [B]0xc2_7_AvgT_avgwfpa+5e48[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  F3
  BIOS Release Date             04/17/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun 18 14:38:31.609 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061813-9062-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 0:04:29.219[/B]
*** WARNING: Unable to verify timestamp for avgwfpa.sys
*** ERROR: Module load completed but symbols could not be loaded for avgwfpa.sys
Probably caused by :[B]avgwfpa.sys ( avgwfpa+5e48 )[/B]
BugCheck [B]C2, {7, 11c1, 4100010, fffffa80120fe8d0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]BAD_POOL_CALLER (c2)[/URL]
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 00000000000011c1, (reserved)
Arg3: 0000000004100010, Memory contents of the pool block
Arg4: fffffa80120fe8d0, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7_AvgT
PROCESS_NAME:  avgnsa.exe
FAILURE_BUCKET_ID: [B]0xc2_7_AvgT_avgwfpa+5e48[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  F3
  BIOS Release Date             04/17/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun 18 14:10:55.359 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061813-7031-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 0:04:05.969[/B]
*** WARNING: Unable to verify timestamp for avgwfpa.sys
*** ERROR: Module load completed but symbols could not be loaded for avgwfpa.sys
Probably caused by :[B]avgwfpa.sys ( avgwfpa+5e48 )[/B]
BugCheck [B]C2, {7, 11c1, 4100010, fffffa800ce4dc80}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]BAD_POOL_CALLER (c2)[/URL]
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 00000000000011c1, (reserved)
Arg3: 0000000004100010, Memory contents of the pool block
Arg4: fffffa800ce4dc80, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7_AvgT
PROCESS_NAME:  avgnsa.exe
FAILURE_BUCKET_ID: [B]0xc2_7_AvgT_avgwfpa+5e48[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  F3
  BIOS Release Date             04/17/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun 18 14:06:21.470 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061813-7609-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 0:03:41.082[/B]
*** WARNING: Unable to verify timestamp for avgwfpa.sys
*** ERROR: Module load completed but symbols could not be loaded for avgwfpa.sys
Probably caused by :[B]avgwfpa.sys ( avgwfpa+5e48 )[/B]
BugCheck [B]C2, {7, 11c1, 4100010, fffffa801119a690}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]BAD_POOL_CALLER (c2)[/URL]
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 00000000000011c1, (reserved)
Arg3: 0000000004100010, Memory contents of the pool block
Arg4: fffffa801119a690, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7_AvgT
PROCESS_NAME:  avgnsa.exe
FAILURE_BUCKET_ID: [B]0xc2_7_AvgT_avgwfpa+5e48[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  F3
  BIOS Release Date             04/17/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun 18 13:54:46.446 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061813-8234-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 0:01:23.058[/B]
*** WARNING: Unable to verify timestamp for avgwfpa.sys
*** ERROR: Module load completed but symbols could not be loaded for avgwfpa.sys
Probably caused by :[B]avgwfpa.sys ( avgwfpa+5e48 )[/B]
BugCheck [B]C2, {7, 11c1, 4100000, fffffa80111fd010}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]BAD_POOL_CALLER (c2)[/URL]
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 00000000000011c1, (reserved)
Arg3: 0000000004100000, Memory contents of the pool block
Arg4: fffffa80111fd010, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7_AvgT
PROCESS_NAME:  avgnsa.exe
FAILURE_BUCKET_ID: [B]0xc2_7_AvgT_avgwfpa+5e48[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  F3
  BIOS Release Date             04/17/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[FONT=lucida console]**************************Fri Jun 28 06:20:53.510 2013 (UTC - 4:00)**************************
[COLOR=RED][B]LGVirHid.sys                Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
[COLOR=RED][B]LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
IntcDAud.sys                Fri Jan 11 08:55:16 2013 (50F019C4)
nvhda64v.sys                Mon Feb 25 00:27:35 2013 (512AF647)
RTKVHD64.sys                Tue Feb 26 07:38:48 2013 (512CACD8)
e1d63x64.sys                Tue Feb 26 19:23:53 2013 (512D5219)
dump_storahci.sys           Fri Mar  1 21:15:44 2013 (513160D0)
igdkmd64.sys                Tue May  7 20:15:19 2013 (51899917)
nvlddmkm.sys                Sun May 12 15:09:45 2013 (518FE8F9)
inspect.sys                 Mon Jun 17 06:15:37 2013 (51BEE1C9)
cmdhlp.sys                  Mon Jun 17 06:15:38 2013 (51BEE1CA)
cmderd.sys                  Mon Jun 17 06:15:42 2013 (51BEE1CE)
cmdguard.sys                Mon Jun 17 06:16:34 2013 (51BEE202)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun 26 07:49:19.872 2013 (UTC - 4:00)**************************
xusb22.sys                  Wed Jul 25 22:26:57 2012 (5010AAF1)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun 19 05:13:07.296 2013 (UTC - 4:00)**************************
cmdhlp.sys                  Mon Apr 15 13:16:27 2013 (516C35EB)
cmderd.sys                  Mon Apr 15 13:16:31 2013 (516C35EF)
cmdguard.sys                Mon Apr 15 13:17:14 2013 (516C361A)
inspect.sys                 Thu Apr 25 05:38:38 2013 (5178F99E)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun 18 14:40:17.404 2013 (UTC - 4:00)**************************
avgrkx64.sys                Thu Feb  7 22:14:05 2013 (51146D7D)
avgldx64.sys                Thu Feb  7 22:14:24 2013 (51146D90)
avgloga.sys                 Thu Feb  7 22:14:29 2013 (51146D95)
avgidsha.sys                Thu Feb  7 22:14:48 2013 (51146DA8)
avgmfx64.sys                Thu Feb  7 22:14:48 2013 (51146DA8)
avgidsdrivera.sys           Thu Feb  7 22:14:50 2013 (51146DAA)
avgwfpa.sys                 Sun Feb 17 21:54:14 2013 (512197D6)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun 18 14:10:55.359 2013 (UTC - 4:00)**************************
intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun 18 14:06:21.470 2013 (UTC - 4:00)**************************
[COLOR=RED][B]GPCIDrv64.sys               Thu Jul 10 08:58:31 2008 (48760777)[/B][/COLOR]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun 18 13:54:46.446 2013 (UTC - 4:00)**************************
[COLOR=RED][B]gdrv.sys                    Thu Mar 12 23:22:29 2009 (49B9D175)[/B][/COLOR]
etocdrv.sys                 Tue Apr 16 04:20:56 2013 (516D09E8)
[/FONT]

jandd · Jul 3, 2013

Thanks a lot for the info, I already uninstalled AVG and all the Gigabyte programs since I read in some other threads that they can cause BSOD's.

I will follow the rest of your suggestions tonight and post back if this solves the problem.

jandd · Jul 3, 2013

It seems stable so far, I will mark it as solved and make a new topic if I get more BSOD's. Thanks again for the help! +rep

jandd · Jul 7, 2013

Unfortunatly still getting bsod's

I updated the bios on my motherboard, and uninstalled Comodo. I also got rid of the Logitech Gaming software since I couldn't find any updated drivers.

Attached is a new crash report, would be really great if I can get some indication of what might still be causing it. I'm debating wether or not to do a complete reinstall of Windows.

usasma · Jul 8, 2013

I'm starting to suspect a hardware problem is to blame for this.

1) Please remove the wireless USB XBox controller software (and the device itself) to test if it's to blame. Previous versions had a history of BSOD's, so it's possible that this one inherited the same glitch that's just now being exposed. If it doesn't fix things, feel free to reinstall it.

2) Please see the "Usual Causes" section at this link: BSOD Index

Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control,

Please run these free hardware diagnostics: Hardware Diagnostics
You can alse run Driver Verifier to see if you can force a BSOD that identifies a particular driver: Driver Verifier Settings (I think this is less likely than the hardware problem).

3) Reinstalling Windows is sometimes a good tool to troubleshoot. Should you decide to do this, please try it this way: Canned Speeches - Clean Install I'd wait to do this until after the hardware diagnostics are finished.

Analysis:
The following is for informational purposes only.

Code:

[FONT=lucida console]**************************Sun Jul  7 11:41:24.708 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\070713-5593-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 0:21:19.318[/B]
Probably caused by :[B]dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::MarkResourcesForEviction+1f3 )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff880039cf63b, fffff88007fc6408, fffff88007fc5c40}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/URL]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff880039cf63b, The address that the exception occurred at
Arg3: fffff88007fc6408, Exception Record Address
Arg4: fffff88007fc5c40, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]AV_dxgmms1!VIDMM_SEGMENT::MarkResourcesForEviction[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  F5
  BIOS Release Date             05/16/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jul  6 14:47:19.573 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\070613-5390-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 0:49:01.183[/B]
Probably caused by :[B]dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+a7 )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff88003a6d6db, fffff880058a94e8, fffff880058a8d20}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/URL]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88003a6d6db, The address that the exception occurred at
Arg3: fffff880058a94e8, Exception Record Address
Arg4: fffff880058a8d20, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]AV_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  F5
  BIOS Release Date             05/16/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jul  6 13:57:37.988 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\070613-5359-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 2:49:25.600[/B]
Probably caused by :[B]dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+b0e )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff88003a99016, fffff88005dc6528, fffff88005dc5d60}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/URL]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88003a99016, The address that the exception occurred at
Arg3: fffff88005dc6528, Exception Record Address
Arg4: fffff88005dc5d60, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]AV_dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  F5
  BIOS Release Date             05/16/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jul  6 04:48:55.638 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\070613-5281-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 0:36:55.248[/B]
*** WARNING: Unable to verify timestamp for HECIx64.sys
*** ERROR: Module load completed but symbols could not be loaded for HECIx64.sys
Probably caused by :[B]hardware ( HECIx64+1208 )[/B]
BugCheck [B]D1, {ffffffffffffffc1, b, 1, fffff88004f90208}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/URL]
Arguments: 
Arg1: ffffffffffffffc1, memory referenced
Arg2: 000000000000000b, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff88004f90208, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]IP_MISALIGNED_HECIx64.sys[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  F3
  BIOS Release Date             04/17/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jul  4 13:30:21.989 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\070413-5265-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 2:12:37.601[/B]
Probably caused by :[B]memory_corruption ( nt!MiInsertPageInList+252 )[/B]
BugCheck [B]A, {fffffa7fffffffd0, 2, 0, fffff80083318ce2}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]IRQL_NOT_LESS_OR_EQUAL (a)[/URL]
Arguments: 
Arg1: fffffa7fffffffd0, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80083318ce2, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  Wow-64.exe
FAILURE_BUCKET_ID: [B]AV_nt!MiInsertPageInList[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  F3
  BIOS Release Date             04/17/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[FONT=lucida console]**************************Sun Jul  7 11:41:24.708 2013 (UTC - 4:00)**************************
xusb22.sys                  Wed Jul 25 22:26:57 2012 (5010AAF1)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
IntcDAud.sys                Fri Jan 11 08:55:16 2013 (50F019C4)
nvhda64v.sys                Mon Feb 25 00:27:35 2013 (512AF647)
RTKVHD64.sys                Tue Feb 26 07:38:48 2013 (512CACD8)
e1d63x64.sys                Tue Feb 26 19:23:53 2013 (512D5219)
dump_storahci.sys           Fri Mar  1 21:15:44 2013 (513160D0)
igdkmd64.sys                Tue May  7 20:15:19 2013 (51899917)
nvlddmkm.sys                Fri Jun 21 05:06:16 2013 (51C41788)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jul  6 04:48:55.638 2013 (UTC - 4:00)**************************
LEqdUsb.Sys                 Thu Jan  3 03:12:57 2013 (50E53D89)
LHidEqd.Sys                 Thu Jan  3 03:12:59 2013 (50E53D8B)
LHidFilt.Sys                Thu Jan  3 03:13:04 2013 (50E53D90)
LMouFilt.Sys                Thu Jan  3 03:13:07 2013 (50E53D93)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jul  4 13:30:21.989 2013 (UTC - 4:00)**************************
LGSHidFilt.Sys              Thu Jan 17 15:15:00 2013 (50F85BC4)
[/FONT]

BSOD on new Windows 8 machine

jandd

New Member

My Computer

System One

jandd

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One

jandd

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One

jandd

New Member

My Computer

System One

jandd

New Member

My Computer

System One

jandd

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One