Windows 8 and 8.1 Forums

Windows 8 BSOD Bad Pool

  1. #1


    Posts : 3
    Windows 8 64bit

    Windows 8 BSOD Bad Pool


    Hi there, i have tried to follow the directions on how to post a BSOD but my computer is clearly unhappy. Using the SF tool for some reason it doesn't have access to my desktop so it puts the files in C:\windows. then when i try to copy to desktop it gives me a permission error. I've uploaded all the files I think the tool made, not sure.

    Ever since I installed a new SSD (went from intel 520 to samsung pro 840) i've been getting some errors. I know that it seems pretty clear that its the hard drive but I'm not so sure. Anything you experts can glean from my upload?

    thanks!

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

    Unfortunately, the stuff that you uploaded is only shortcuts, not the actual reports.

    Please zip up and upload the contents of C:\Windows\Minidump with your next post. That'll get us started.
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8 64bit


    Thanks for the reply! yep, for some reason, the SF Diag tool does not make a folder on the desktop but rather just files in my C:\windows folder. also, the memory dmp file it makes is 464mb! Not sure how my desktop is unavailable for the program to save it.

    i've uploaded the minidump files!

    thanks for your help
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    Windows 8 64bit


    ok! big development. =) So i ran SF diag again just to make sure I wasn't doing anything silly. It then asked me if I wanted to replace the file on my desktop and im looking at my desktop but nothing is there. I search for the file and its in my secondary hard drive under username -> desktop! I've never seen this. How is my user folder set to my secondary hard drive? very odd. probably should fix that asap....

    ive attached the sf diag files
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please check to make sure that you have all Windows Updates.

    SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:
    1) That the SSD firmware is the latest available for the SSD
    2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to.
    One of the memory dumps points to a hardware problem with a disk. Please run this free diagnostic: Hard Drive Diagnostic Procedure

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    HECIx64.sys Tue Oct 19 19:33:43 2010 (4CBE2AD7)
    Intel Management Engine Interface
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

    AiCharger.sys Thu Mar 22 04:07:51 2012 (4F6ADDD7)
    Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Jun 13 02:49:44.554 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061213-5234-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 0:00:07.205
    Probably caused by :afd.sys ( afd!AfdCompleteTliIoControlCore+1f9 )
    BugCheck C2, {7, 11c1, 444f4550, fffffa8010384010}
    BugCheck Info: BAD_POOL_CALLER (c2)
    Arguments: 
    Arg1: 0000000000000007, Attempt to free pool which was already freed
    Arg2: 00000000000011c1, (reserved)
    Arg3: 00000000444f4550, Memory contents of the pool block
    Arg4: fffffa8010384010, Address of the block of pool being deallocated
    BUGCHECK_STR:  0xc2_7
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: 0xc2_7_afd!AfdCompleteTliIoControlCore
    CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  3602
      BIOS Release Date             11/01/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jun 11 15:41:57.989 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061113-7312-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:5 days 12:02:16.640
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+24e14 )
    BugCheck 7A, {fffff6fc400ecc20, ffffffffc0000185, 264fc2be0, fffff8801d984000}
    BugCheck Info: KERNEL_DATA_INPAGE_ERROR (7a)
    Arguments: 
    Arg1: fffff6fc400ecc20, lock type that was held (value 1,2,3, or PTE address)
    Arg2: ffffffffc0000185, error status (normally i/o status code)
    Arg3: 0000000264fc2be0, current process (virtual address for lock type 3, or PTE)
    Arg4: fffff8801d984000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    DISK_HARDWARE_ERROR: There was error with disk hardware
    BUGCHECK_STR:  0x7a_c0000185
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x7a_c0000185_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  3602
      BIOS Release Date             11/01/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Jun  6 03:38:40.685 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\060613-4843-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 0:01:19.337
    Probably caused by :ntkrnlmp.exe ( nt!ObpRemoveObjectRoutine+69 )
    BugCheck C2, {7, 11c1, 444f4550, fffffa80103c9010}
    BugCheck Info: BAD_POOL_CALLER (c2)
    Arguments: 
    Arg1: 0000000000000007, Attempt to free pool which was already freed
    Arg2: 00000000000011c1, (reserved)
    Arg3: 00000000444f4550, Memory contents of the pool block
    Arg4: fffffa80103c9010, Address of the block of pool being deallocated
    BUGCHECK_STR:  0xc2_7
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0xc2_7_nt!ObpRemoveObjectRoutine
    CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  3602
      BIOS Release Date             11/01/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Jun  6 03:36:53.176 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\060613-5203-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 0:00:07.827
    Probably caused by :NETIO.SYS ( NETIO!NetioDereferenceNetBufferList+cb )
    BugCheck C2, {7, 11c1, 444f4550, fffffa80102f7730}
    BugCheck Info: BAD_POOL_CALLER (c2)
    Arguments: 
    Arg1: 0000000000000007, Attempt to free pool which was already freed
    Arg2: 00000000000011c1, (reserved)
    Arg3: 00000000444f4550, Memory contents of the pool block
    Arg4: fffffa80102f7730, Address of the block of pool being deallocated
    BUGCHECK_STR:  0xc2_7
    PROCESS_NAME:  dasHost.exe
    FAILURE_BUCKET_ID: 0xc2_7_NETIO!NetioDereferenceNetBufferList
    CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  3602
      BIOS Release Date             11/01/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Jun 13 02:49:44.554 2013 (UTC - 4:00)**************************
    HECIx64.sys                 Tue Oct 19 19:33:43 2010 (4CBE2AD7)
    AiCharger.sys               Thu Mar 22 04:07:51 2012 (4F6ADDD7)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    e1c63x64.sys                Fri Aug 10 18:40:50 2012 (50258DF2)
    SaiU0CD9.sys                Thu Sep 20 06:03:52 2012 (505AEA08)
    SaiK0CD9.sys                Thu Sep 20 06:03:56 2012 (505AEA0C)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    usbaapl64.sys               Tue Nov 27 18:38:02 2012 (50B54EDA)
    dump_storahci.sys           Fri Mar  1 21:15:44 2013 (513160D0)
    amdkmafd.sys                Thu Mar 28 21:05:26 2013 (5154E8D6)
    atikmpag.sys                Thu Mar 28 21:09:45 2013 (5154E9D9)
    atikmdag.sys                Thu Mar 28 22:27:04 2013 (5154FBF8)
    
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=e1c63x64.sys
    SaiU0CD9.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    SaiK0CD9.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=usbaapl64.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    amdkmafd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
      My System SpecsSystem Spec

Windows 8 BSOD Bad Pool
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