Solved DRIVER_POWER_STATE_FAILURE error when closing laptop lid

johnnycbad

New Member
Messages
11
Hello,

I have recently been experiencing problems with my laptop. When I close the laptop lid to send it to sleep, the fan will whir loudly after a few minutes, before the computer shuts down completely. When I turn the computer on again, an error message pops up informing me that the computer had to restart because of a DRIVER_POWER_STATE_FAILURE error (0x0000009f). I opened a thread a month ago about the same issue. It seemed as though my power settings were wrong, and the problem was seemingly resolved when I reset the power settings. I haven't changed the settings since then. Attempting to replicate the BSOD in safe mode was unsuccessful; closing the laptop lid posed no problems with resuming.

As per the instructions, I have attached the necessary files. Thank you!
 

My Computer

System One

  • OS
    Windows 8
Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions). You may have removed this already - it doesn't show in the last memory dump.
Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [DEL] DuplexSecure - FAQ [/DEL] Link broken as of 21 Jul 2012
New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disc-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

SABI.sys Thu May 28 02:38:02 2009 (4A1E314A)
SAMSUNG Kernel Driver
http://www.carrona.org/drivers/driver.php?id=SABI.sys

SGdrv64.sys Mon Apr 11 22:55:23 2011 (4DA3BF1B)
Samsung Easy Software Manager Driver[br]Also may be called SecureGuard
http://www.carrona.org/drivers/driver.php?id=SGdrv64.sys

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings




Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Thu Jun 13 09:35:54.956 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061313-36703-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 0:39:26.675[/B]
*** ERROR: Module load completed but symbols could not be loaded for HDAudBus.sys
Probably caused by :[B]HDAudBus.sys[/B]
BugCheck [B]9F, {3, fffffa8007a0d790, fffff88000b917f0, fffffa8007a68c60}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000009F"]DRIVER_POWER_STATE_FAILURE (9f)[/URL]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8007a0d790, Physical Device Object of the stack
Arg3: fffff88000b917f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa8007a68c60, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_POWER_DOWN_IMAGE_HDAudBus.sys[/B]
CPUID:        "Intel(R) Core(TM) i7-3635QM CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2395[/B]
  BIOS Version                  P06ABJ
  BIOS Release Date             04/29/2013
  Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
  Product Name                  700Z3C/700Z5C
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jun 13 02:18:04.221 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061313-46625-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 1:49:51.940[/B]
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, fffffa800795e880, fffff880009f07f0, fffffa80086a86e0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000009F"]DRIVER_POWER_STATE_FAILURE (9f)[/URL]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800795e880, Physical Device Object of the stack
Arg3: fffff880009f07f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa80086a86e0, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_igdkmd64_IMAGE_pci.sys[/B]
CPUID:        "Intel(R) Core(TM) i7-3635QM CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2395[/B]
  BIOS Version                  P06ABJ
  BIOS Release Date             04/29/2013
  Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
  Product Name                  700Z3C/700Z5C
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun 12 22:43:14.593 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061213-45562-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 5:59:28.314[/B]
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, fffffa8007957880, fffff880009f07f0, fffffa80185e4c10}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000009F"]DRIVER_POWER_STATE_FAILURE (9f)[/URL]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8007957880, Physical Device Object of the stack
Arg3: fffff880009f07f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa80185e4c10, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_igdkmd64_IMAGE_pci.sys[/B]
CPUID:        "Intel(R) Core(TM) i7-3635QM CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2395[/B]
  BIOS Version                  P06ABJ
  BIOS Release Date             04/29/2013
  Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
  Product Name                  700Z3C/700Z5C
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun 12 16:42:11.124 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061213-84406-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 17:14:17.829[/B]
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, fffffa800796c880, fffff880009bd7f0, fffffa80195ba3d0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000009F"]DRIVER_POWER_STATE_FAILURE (9f)[/URL]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800796c880, Physical Device Object of the stack
Arg3: fffff880009bd7f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa80195ba3d0, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_igdkmd64_IMAGE_pci.sys[/B]
CPUID:        "Intel(R) Core(TM) i7-3635QM CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2395[/B]
  BIOS Version                  P06ABJ
  BIOS Release Date             04/29/2013
  Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
  Product Name                  700Z3C/700Z5C
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun 11 16:10:35.922 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061113-34250-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 2:35:13.634[/B]
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, fffffa800796b060, fffff880009f07f0, fffffa8007661010}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000009F"]DRIVER_POWER_STATE_FAILURE (9f)[/URL]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800796b060, Physical Device Object of the stack
Arg3: fffff880009f07f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa8007661010, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_igdkmd64_IMAGE_pci.sys[/B]
CPUID:        "Intel(R) Core(TM) i7-3635QM CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2395[/B]
  BIOS Version                  P06ABJ
  BIOS Release Date             04/29/2013
  Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
  Product Name                  700Z3C/700Z5C
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Thu Jun 13 09:35:54.956 2013 (UTC - 4:00)**************************
[COLOR=RED][B]SABI.sys                    Thu May 28 02:38:02 2009 (4A1E314A)[/B][/COLOR]
[COLOR=RED][B]SGdrv64.sys                 Mon Apr 11 22:55:23 2011 (4DA3BF1B)[/B][/COLOR]
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
Rt630x64.sys                Tue Jun 12 09:37:53 2012 (4FD74631)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
iwdbus.sys                  Mon Jul 23 16:19:17 2012 (500DB1C5)
iBtFltCoex.sys              Tue Jul 24 06:03:05 2012 (500E72D9)
RadioHIDMini.sys            Fri Jul 27 07:57:08 2012 (50128214)
dump_iaStorA.sys            Tue Jul 31 14:21:21 2012 (50182221)
iaStorA.sys                 Tue Jul 31 14:21:21 2012 (50182221)
excsd.sys                   Fri Aug 17 20:07:27 2012 (502EDCBF)
excfs.sys                   Fri Aug 17 20:07:50 2012 (502EDCD6)
btmaux.sys                  Mon Aug 27 00:21:13 2012 (503AF5B9)
btmhsf.sys                  Wed Aug 29 00:21:50 2012 (503D98DE)
bdvedisk.sys                Thu Sep 27 09:37:29 2012 (50645699)
gzflt.sys                   Thu Oct  4 07:30:19 2012 (506D734B)
ETD.sys                     Mon Oct  8 23:45:04 2012 (50739DC0)
bdfwfpf.sys                 Wed Oct 17 08:12:10 2012 (507EA09A)
avchv.sys                   Wed Oct 31 13:05:22 2012 (50915A52)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
LEqdUsb.Sys                 Thu Jan  3 03:12:57 2013 (50E53D89)
LHidEqd.Sys                 Thu Jan  3 03:12:59 2013 (50E53D8B)
LHidFilt.Sys                Thu Jan  3 03:13:04 2013 (50E53D90)
LMouFilt.Sys                Thu Jan  3 03:13:07 2013 (50E53D93)
usb3Hub.sys                 Tue Jan 22 02:02:24 2013 (50FE3980)
XHCIPort.sys                Tue Jan 22 02:02:25 2013 (50FE3981)
trufos.sys                  Wed Mar  6 06:47:58 2013 (51372CEE)
RTKVHD64.sys                Fri Mar 29 09:40:06 2013 (515599B6)
bdfndisf6.sys               Tue Apr  9 09:45:26 2013 (51641B76)
avc3.sys                    Thu Apr 11 04:31:58 2013 (516674FE)
avckf.sys                   Thu Apr 11 04:35:04 2013 (516675B8)
AMPPAL.sys                  Thu Apr 11 05:10:48 2013 (51667E18)
NETwew00.sys                Thu Apr 25 08:09:22 2013 (51791CF2)
igdkmd64.sys                Tue May  7 20:15:19 2013 (51899917)
nvlddmkm.sys                Sun May 12 15:09:45 2013 (518FE8F9)
nvpciflt.sys                Sun May 12 15:10:02 2013 (518FE90A)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun 12 22:43:14.593 2013 (UTC - 4:00)**************************
[COLOR=RED][B]dtsoftbus01.sys             Fri Jan 13 08:45:46 2012 (4F10358A)[/B][/COLOR]
[COLOR=RED][B]sptd.sys                    Sat Aug 18 17:05:38 2012 (503003A2)[/B][/COLOR]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun 11 16:10:35.922 2013 (UTC - 4:00)**************************
IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
RTKVHD64.sys                Tue Sep 18 05:38:53 2012 (5058412D)
usb3Hub.sys                 Wed Sep 26 07:04:00 2012 (5062E120)
igdkmd64.sys                Wed Dec 12 19:42:26 2012 (50C92472)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=SABI.sys
http://www.carrona.org/drivers/driver.php?id=SGdrv64.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=iBtFltCoex.sys
RadioHIDMini.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=excsd.sys
http://www.carrona.org/drivers/driver.php?id=excfs.sys
http://www.carrona.org/drivers/driver.php?id=btmaux.sys
http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
http://www.carrona.org/drivers/driver.php?id=bdvedisk.sys
http://www.carrona.org/drivers/driver.php?id=gzflt.sys
http://www.carrona.org/drivers/driver.php?id=ETD.sys
http://www.carrona.org/drivers/driver.php?id=bdfwfpf.sys
http://www.carrona.org/drivers/driver.php?id=avchv.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=LEqdUsb.Sys
http://www.carrona.org/drivers/driver.php?id=LHidEqd.Sys
http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
usb3Hub.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
XHCIPort.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=trufos.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=bdfndisf6.sys
http://www.carrona.org/drivers/driver.php?id=avc3.sys
http://www.carrona.org/drivers/driver.php?id=avckf.sys
http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
NETwew00.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=sptd.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
usb3Hub.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Thank you for replying. I uninstalled daemon-tools and sptd.sys (using the uninstaller on the DuplexSecure website) a day or two ago. As for Alcohol % software, I attempted to install a trial version of Alcohol 120% a month or two ago; I let it install, but upon rebooting my computer as per the installer's request, the second half of the installation process did not show up. I relented, and decided not to attempt installation again. There doesn't seem to be any indication that the program was installed, but I thought I'd mention the incident anyway.

I can't seem to find the drivers for sabi.sys and sgdrv64.sys. I'll go ahead and uninstall the SecureGuard device from the Device Manager, but I'm not sure how to go about removing sabi.sys.
 

My Computer

System One

  • OS
    Windows 8
Do the best that you are able with the uninstallers.
We'll see if they're still there on the next BSOD (if it's not fixed by then).
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
It may not have been the best idea, but I backed up my files and re-installed Windows. SABI.sys and SGdrv64.sys are no longer on the system. SABI.sys seems to have been related to the Samsung Easy Display Software, which I did not have on my computer, and the origins of SGdrv64.sys remain a mystery. It's entirely possible that those two drivers were the culprits of the BSOD, but I can't say for sure.

Upon further examination, however, the BSOD problem seems to have been related to the Samsung Battery Life Extender software. After installing the latest version of Samsung Settings, the computer started to crash again. Out of a possible three culprits (ExpressCache, USB Sleep Charging and Battery Life Extender), turning only the Battery Life Extender on caused a BSOD on sleep. With that, I turned off the Extender, and even with the other two functions on, there hasn't been another BSOD since.

EDIT: Scratch that. The Battery Life Extender function is OK; the USB Sleep Charging function was the culprit. With that function off, the computer goes to sleep just fine.
 

My Computer

System One

  • OS
    Windows 8
Thanks for letting us know what you found! It'll help others who come looking for help with the same type of problem.

Although I haven't seen the USB sleep issues with Samsung systems - I have seen problems with it in Asus, Gigabyte, and AsRock systems.

I'd have to wonder if a combination of the Battery Life Extender and the USB Sleep Charger are an issue. Should the BSOD's return, try uninstalling both of them.

Good luck!
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
A final update: I left the Battery Life Extender on and another BSOD occurred. Turned both the USB Charger and the Extender off, and everything seems to be fine now. It seems like your hunch was right.

Thank you for all your help!

EDIT: Unplugging my keyboard/mouse USB receiver from its USB port lets the computer sleep, even with the USB Charger and Extender functions on
 
Last edited:

My Computer

System One

  • OS
    Windows 8
I know I said I figured it out, but I actually hadn't! I just thought I'd post this for future reference. The real culprit was Logitech's Setpoint software. It seems that, with the USB Charging on, Setpoint wouldn't let the computer go to sleep. Uninstalling Setpoint stopped all BSOD's, even with the Samsung functions turned on. Hopefully this helps other people in the future.
 

My Computer

System One

  • OS
    Windows 8
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