Windows 8 and 8.1 Forums


Help Please ! Unexpected_Kernel_Mode_Trap

  1. #1


    Houston
    Posts : 6
    Windows 8

    Unexpected_Kernel_Mode_Trap BSOD error with sad face ):


    Hi , im new to the site. I made an account because I purchased a computer not to long ago. It was working fine and everything until a few days ago. I kept getting this error with a blue screen and a sad face that said " Unexpected_Kernel_Mode_Trap" and the 3 errors that came with it were
    C:\Windows\Minidump\061113-11468-01.dmp
    C:\Users\Jared\AppData\Local\Temp\WER-42812-0.sysdata.xml
    C:\Windows\MEMORY.DMP

    It only happens when I stream videos. Either on Youtube or other sites.(I was trying to watch the E3 live stream and it crashed) or when I open multiple tabs on IE8 . I don't know why this is happening. I already restarted my PC to its factory settings and it's still happening. Thanx in advance c:
    Last edited by JaR3dz13; 11 Jun 2013 at 20:24.

      My System SpecsSystem Spec

  2. #2


    Houston
    Posts : 6
    Windows 8


    Help?? 0.o anyone? )):
      My System SpecsSystem Spec

  3. #3


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    we're going over the data in your dump files, We know youd like a quick answer, but were gonna try to give you the right answer.
      My System SpecsSystem Spec

  4. #4


    Houston
    Posts : 6
    Windows 8


    ohh thanks . I really appreciate it. It's kind of annoying how as soon as I stream any video , it just crashes . Thank you very much, to all of you. God bless (:
      My System SpecsSystem Spec

  5. #5


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    Ive gone through most of your data, still have more to verify.

    But in the meantime can you tell me what your average cpu and graphic card temperatures are when you stream videos?

    heres a link to CPUID/HWMONITOR a free temp monitor program, its lite and clean. Just uncheck those idiot boxes for web helpers.

    CPUID - System & hardware benchmark, monitoring, reporting
      My System SpecsSystem Spec

  6. #6


    Houston
    Posts : 6
    Windows 8


    Okkay thank you!

    CPU temp.: Avg. 42 C
    GFX : I can't identify it. Can you help me?
      My System SpecsSystem Spec

  7. #7


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    If you are using the CPUID program then it should read

    Attachment 22930



    Show me the max temperature
      My System SpecsSystem Spec

  8. #8


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    check the temperature after youve streamed for a while..

    If your system crashes before you could post, run the program again quickly after boot and check the temperatures
      My System SpecsSystem Spec

  9. #9


    Houston
    Posts : 6
    Windows 8


    Well mine is very different from yours . Mine only has
    MB
    CPU
    HDD
    maybe because I have integrated gfx. I have Intel HD graphics
      My System SpecsSystem Spec

  10. #10


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    Sorry about the delay, was sick for a bit.

    Do you still have this issue?

    Have you tried to uninstall your video drivers and allow windows to install generic drivers to see if you still have streaming issues?
      My System SpecsSystem Spec

Help Please ! Unexpected_Kernel_Mode_Trap
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