Help Please ! Unexpected_Kernel_Mode_Trap

JaR3dz13

New Member
Messages
6
Location
Houston
Unexpected_Kernel_Mode_Trap BSOD error with sad face ):

Hi , im new to the site. I made an account because I purchased a computer not to long ago. It was working fine and everything until a few days ago. I kept getting this error with a blue screen and a sad face that said " Unexpected_Kernel_Mode_Trap" and the 3 errors that came with it were
C:\Windows\Minidump\061113-11468-01.dmp
C:\Users\Jared\AppData\Local\Temp\WER-42812-0.sysdata.xml
C:\Windows\MEMORY.DMP

It only happens when I stream videos. Either on Youtube or other sites.(I was trying to watch the E3 live stream and it crashed) or when I open multiple tabs on IE8 . I don't know why this is happening. I already restarted my PC to its factory settings and it's still happening. Thanx in advance c:
 
Last edited:

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    ASUS ET2220IUTI All-in-One
    CPU
    Intel Double Core i3-3220 CPU @3.30 GHz
    Memory
    4 GB
    Graphics Card(s)
    Intel HD Graphics
    Screen Resolution
    1920x1080p
    Hard Drives
    1TB
    Internet Speed
    30 mbps
    Browser
    IE 8
    Antivirus
    Bit Defender
Help?? 0.o anyone? )):
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    ASUS ET2220IUTI All-in-One
    CPU
    Intel Double Core i3-3220 CPU @3.30 GHz
    Memory
    4 GB
    Graphics Card(s)
    Intel HD Graphics
    Screen Resolution
    1920x1080p
    Hard Drives
    1TB
    Internet Speed
    30 mbps
    Browser
    IE 8
    Antivirus
    Bit Defender
we're going over the data in your dump files, We know youd like a quick answer, but were gonna try to give you the right answer.
 

My Computer

System One

  • OS
    Windows 8 & Windows 7 Dual Boot
    Computer type
    Laptop
    System Manufacturer/Model
    HP G60
    CPU
    AMD Turion RM-70 Dual Core 2.0 GHZ
    Memory
    3 GB
    Graphics Card(s)
    Nvidia GeForce 8200M G
    Screen Resolution
    1366 x 768
    Mouse
    MS Intellipoint 5 button (love it!)
    Browser
    Chrome and Chromium
    Antivirus
    Avast Free & Malwarebytes
ohh thanks . I really appreciate it. It's kind of annoying how as soon as I stream any video , it just crashes . Thank you very much, to all of you. God bless :)
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    ASUS ET2220IUTI All-in-One
    CPU
    Intel Double Core i3-3220 CPU @3.30 GHz
    Memory
    4 GB
    Graphics Card(s)
    Intel HD Graphics
    Screen Resolution
    1920x1080p
    Hard Drives
    1TB
    Internet Speed
    30 mbps
    Browser
    IE 8
    Antivirus
    Bit Defender
Ive gone through most of your data, still have more to verify.

But in the meantime can you tell me what your average cpu and graphic card temperatures are when you stream videos?

heres a link to CPUID/HWMONITOR a free temp monitor program, its lite and clean. Just uncheck those idiot boxes for web helpers.

CPUID - System & hardware benchmark, monitoring, reporting
 

My Computer

System One

  • OS
    Windows 8 & Windows 7 Dual Boot
    Computer type
    Laptop
    System Manufacturer/Model
    HP G60
    CPU
    AMD Turion RM-70 Dual Core 2.0 GHZ
    Memory
    3 GB
    Graphics Card(s)
    Nvidia GeForce 8200M G
    Screen Resolution
    1366 x 768
    Mouse
    MS Intellipoint 5 button (love it!)
    Browser
    Chrome and Chromium
    Antivirus
    Avast Free & Malwarebytes
Okkay thank you!

CPU temp.: Avg. 42 C
GFX : I can't identify it. Can you help me?
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    ASUS ET2220IUTI All-in-One
    CPU
    Intel Double Core i3-3220 CPU @3.30 GHz
    Memory
    4 GB
    Graphics Card(s)
    Intel HD Graphics
    Screen Resolution
    1920x1080p
    Hard Drives
    1TB
    Internet Speed
    30 mbps
    Browser
    IE 8
    Antivirus
    Bit Defender
If you are using the CPUID program then it should read

View attachment 22930



Show me the max temperature
 

My Computer

System One

  • OS
    Windows 8 & Windows 7 Dual Boot
    Computer type
    Laptop
    System Manufacturer/Model
    HP G60
    CPU
    AMD Turion RM-70 Dual Core 2.0 GHZ
    Memory
    3 GB
    Graphics Card(s)
    Nvidia GeForce 8200M G
    Screen Resolution
    1366 x 768
    Mouse
    MS Intellipoint 5 button (love it!)
    Browser
    Chrome and Chromium
    Antivirus
    Avast Free & Malwarebytes
check the temperature after youve streamed for a while..

If your system crashes before you could post, run the program again quickly after boot and check the temperatures
 

My Computer

System One

  • OS
    Windows 8 & Windows 7 Dual Boot
    Computer type
    Laptop
    System Manufacturer/Model
    HP G60
    CPU
    AMD Turion RM-70 Dual Core 2.0 GHZ
    Memory
    3 GB
    Graphics Card(s)
    Nvidia GeForce 8200M G
    Screen Resolution
    1366 x 768
    Mouse
    MS Intellipoint 5 button (love it!)
    Browser
    Chrome and Chromium
    Antivirus
    Avast Free & Malwarebytes
Well mine is very different from yours . Mine only has
MB
CPU
HDD
maybe because I have integrated gfx. I have Intel HD graphics
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    ASUS ET2220IUTI All-in-One
    CPU
    Intel Double Core i3-3220 CPU @3.30 GHz
    Memory
    4 GB
    Graphics Card(s)
    Intel HD Graphics
    Screen Resolution
    1920x1080p
    Hard Drives
    1TB
    Internet Speed
    30 mbps
    Browser
    IE 8
    Antivirus
    Bit Defender
Sorry about the delay, was sick for a bit.

Do you still have this issue?

Have you tried to uninstall your video drivers and allow windows to install generic drivers to see if you still have streaming issues?
 

My Computer

System One

  • OS
    Windows 8 & Windows 7 Dual Boot
    Computer type
    Laptop
    System Manufacturer/Model
    HP G60
    CPU
    AMD Turion RM-70 Dual Core 2.0 GHZ
    Memory
    3 GB
    Graphics Card(s)
    Nvidia GeForce 8200M G
    Screen Resolution
    1366 x 768
    Mouse
    MS Intellipoint 5 button (love it!)
    Browser
    Chrome and Chromium
    Antivirus
    Avast Free & Malwarebytes
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