Windows 8 and 8.1 Forums


Windows 8 Crashed After iTunes Update?

  1. #1

    Windows 8 Crashed After iTunes Update?


    Hey guys, new to the forum hopefully I can get help here before calling MS tech support! So this morning I updated iTunes on my computer and it asked my to restart after the update so I did and after I restarted it I got the BSOD before getting to the login screen. Then my computer tries to self diagnose and repair but doesn't work and brings me to this screen -





    When I click advanced options it brings me here -





    I click on startup settings to restart in safe mode and I get this message -





    I've tried system restore but I get this message -





    Anyone have any suggestions?

      My System SpecsSystem Spec

  2. #2


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    disconnect all USB devices and try again
      My System SpecsSystem Spec

  3. #3


    Quote Originally Posted by Brooklyn567 View Post
    disconnect all USB devices and try again
    I actually put a copy of Windows 8 onto my USB stick, booted off the USB, repaired files and it's working now! I had some corrupted windows files so after going into task manager and running check disk, I was able to repair all corrupted files.
      My System SpecsSystem Spec

  4. #4


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    well done.. Just out of curiosity how long did CHKDSK take?
      My System SpecsSystem Spec

  5. #5


    Quote Originally Posted by Brooklyn567 View Post
    well done.. Just out of curiosity how long did CHKDSK take?
    It took about 10 minutes for me.
      My System SpecsSystem Spec

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