Solved Windows 8 Crashed After iTunes Update?

Baller95

New Member
Messages
3
Location
Toronto, Canada
Hey guys, new to the forum hopefully I can get help here before calling MS tech support! So this morning I updated iTunes on my computer and it asked my to restart after the update so I did and after I restarted it I got the BSOD before getting to the login screen. Then my computer tries to self diagnose and repair but doesn't work and brings me to this screen -

JWPHt8V.jpg

72Et2PC.jpg



When I click advanced options it brings me here -


XMDO8gy.jpg



I click on startup settings to restart in safe mode and I get this message -


ZSXJ5H4.jpg



I've tried system restore but I get this message -


ueAQA9Q.jpg



Anyone have any suggestions?
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Asus
    CPU
    Intel Core i7 - 2.4GHz
    Memory
    12GB DDR3
    Hard Drives
    2 x 500GB
disconnect all USB devices and try again
 

My Computer

System One

  • OS
    Windows 8 & Windows 7 Dual Boot
    Computer type
    Laptop
    System Manufacturer/Model
    HP G60
    CPU
    AMD Turion RM-70 Dual Core 2.0 GHZ
    Memory
    3 GB
    Graphics Card(s)
    Nvidia GeForce 8200M G
    Screen Resolution
    1366 x 768
    Mouse
    MS Intellipoint 5 button (love it!)
    Browser
    Chrome and Chromium
    Antivirus
    Avast Free & Malwarebytes
disconnect all USB devices and try again

I actually put a copy of Windows 8 onto my USB stick, booted off the USB, repaired files and it's working now! I had some corrupted windows files so after going into task manager and running check disk, I was able to repair all corrupted files. :thumb:
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Asus
    CPU
    Intel Core i7 - 2.4GHz
    Memory
    12GB DDR3
    Hard Drives
    2 x 500GB
well done.. Just out of curiosity how long did CHKDSK take?
 

My Computer

System One

  • OS
    Windows 8 & Windows 7 Dual Boot
    Computer type
    Laptop
    System Manufacturer/Model
    HP G60
    CPU
    AMD Turion RM-70 Dual Core 2.0 GHZ
    Memory
    3 GB
    Graphics Card(s)
    Nvidia GeForce 8200M G
    Screen Resolution
    1366 x 768
    Mouse
    MS Intellipoint 5 button (love it!)
    Browser
    Chrome and Chromium
    Antivirus
    Avast Free & Malwarebytes
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