Windows 8 and 8.1 Forums

BSOD crashes

  1. #1


    Posts : 1
    windows 8

    BSOD crashes


    My computer keeps getting BSOD and crashes (its random and happens 2-3 times a day) and it all started after i updated my graphics drivers

    here's the dump files

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please provide this information so we can provide a complete analysis: Blue Screen of Death (BSOD) Posting Instructions

    If you've already done this - there are reports missing from the upload. Please rerun the app and let it run for at least 15 minutes (or until the app itself says it's done). Then zip that up and upload it with your next post.

    Please ensure that you have all available Windows Updates. It may take repeated trips to get them all.

    AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.
    Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
    Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
    Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums

    If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
    Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
    Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
    Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

    If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    usbfilter.sys Tue Dec 22 03:26:22 2009 (4B3082AE)
    AMD USB Filter Driver (likely part of the chipset drivers)
    http://www.carrona.org/drivers/driver.php?id=usbfilter.sys

    amdsata.sys Fri Feb 5 21:03:55 2010 (4B6CCE0B)
    AMD AHCI 1.2 Device Driver
    http://www.carrona.org/drivers/driver.php?id=amdsata.sys

    amdxata.sys Fri Feb 5 21:03:57 2010 (4B6CCE0D)
    AMD storage controller driver - usually from the Windows 7 DVD
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys

    AtiPcie64.sys Wed Mar 10 09:33:45 2010 (4B97ADC9)
    AMD PCIE Filter Driver[br]Found in my ATI video drivers (I have an Intel chipset)
    http://www.carrona.org/drivers/driver.php?id=AtiPcie64.sys

    RTKVHD64.sys Tue Sep 7 07:17:23 2010 (4C861F43)
    Realtek High Definition Audio Function Driver
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys

    Sftvollh.sys Fri Sep 30 12:42:46 2011 (4E85F186)
    Microsoft Application Virtualization (App-V) driver
    http://www.carrona.org/drivers/driver.php?id=Sftvollh.sys

    Sftplaylh.sys Fri Sep 30 12:43:05 2011 (4E85F199)
    Microsoft Application Virtualization (App-V) driver
    http://www.carrona.org/drivers/driver.php?id=Sftplaylh.sys

    Sftfslh.sys Fri Sep 30 12:43:06 2011 (4E85F19A)
    Microsoft Application Virtualization (App-V) driver
    http://www.carrona.org/drivers/driver.php?id=Sftfslh.sys

    Sftredirlh.sys Fri Sep 30 12:43:14 2011 (4E85F1A2)
    Microsoft Application Virtualization (App-V) driver
    http://www.carrona.org/drivers/driver.php?id=Sftredirlh.sys

    Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)
    Realtek PCI/PCIe Adapters
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings




    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat Jun  8 10:54:02.743 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\060813-38594-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 14:04:48.610
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by :atikmdag.sys ( atikmdag+2a15c9 )
    BugCheck 50, {fffff8800ac70008, 1, fffff88006cdc5c9, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff8800ac70008, memory referenced.
    Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
    Arg3: fffff88006cdc5c9, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000000, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  RelicCoH2.exe
    FAILURE_BUCKET_ID: AV_atikmdag+2a15c9
      BIOS Version                  6.02
      BIOS Release Date             07/21/2010
      Manufacturer                  Hewlett-Packard
      Product Name                  p6604y
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jun  7 20:48:46.005 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\060713-36909-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:3 days 23:38:50.731
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by :atikmdag.sys ( atikmdag+2a15c9 )
    BugCheck 50, {fffff8800d0e0004, 1, fffff8800714c5c9, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff8800d0e0004, memory referenced.
    Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
    Arg3: fffff8800714c5c9, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000000, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  RelicCoH2.exe
    FAILURE_BUCKET_ID: AV_atikmdag+2a15c9
      BIOS Version                  6.02
      BIOS Release Date             07/21/2010
      Manufacturer                  Hewlett-Packard
      Product Name                  p6604y
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Jun  3 21:09:22.370 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\060313-23368-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 0:24:41.102
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by :atikmpag.sys ( atikmpag+a1c5 )
    BugCheck 3B, {c0000005, fffff88005cdc1c5, fffff8800ada97f0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff88005cdc1c5, Address of the instruction which caused the bugcheck
    Arg3: fffff8800ada97f0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  breve.scr
    FAILURE_BUCKET_ID: 0x3B_atikmpag+a1c5
      BIOS Version                  6.02
      BIOS Release Date             07/21/2010
      Manufacturer                  Hewlett-Packard
      Product Name                  p6604y
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Jun  3 20:44:09.133 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\060313-39437-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 1:11:57.867
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by :atikmpag.sys ( atikmpag+a399 )
    BugCheck 3B, {c0000005, fffff88005e53399, fffff8800ca945f0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff88005e53399, Address of the instruction which caused the bugcheck
    Arg3: fffff8800ca945f0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  breve.scr
    FAILURE_BUCKET_ID: 0x3B_atikmpag+a399
      BIOS Version                  6.02
      BIOS Release Date             07/21/2010
      Manufacturer                  Hewlett-Packard
      Product Name                  p6604y
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Jun  3 19:31:39.200 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\060313-36629-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 1:13:44.932
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by :atikmpag.sys ( atikmpag+a1c5 )
    BugCheck 3B, {c0000005, fffff88005cf21c5, fffff8800c2367f0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff88005cf21c5, Address of the instruction which caused the bugcheck
    Arg3: fffff8800c2367f0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  breve.scr
    FAILURE_BUCKET_ID: 0x3B_atikmpag+a1c5
      BIOS Version                  6.02
      BIOS Release Date             07/21/2010
      Manufacturer                  Hewlett-Packard
      Product Name                  p6604y
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Jun  3 18:17:22.334 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\060313-40045-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 20:01:32.060
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by :atikmpag.sys ( atikmpag+a1c5 )
    BugCheck 3B, {c0000005, fffff88005b3f1c5, fffff880087e07f0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff88005b3f1c5, Address of the instruction which caused the bugcheck
    Arg3: fffff880087e07f0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  breve.scr
    FAILURE_BUCKET_ID: 0x3B_atikmpag+a1c5
      BIOS Version                  6.02
      BIOS Release Date             07/21/2010
      Manufacturer                  Hewlett-Packard
      Product Name                  p6604y
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Jun  2 22:15:18.576 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\060213-28392-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:1 days 7:57:30.621
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by :atikmpag.sys ( atikmpag+a1c5 )
    BugCheck 3B, {c0000005, fffff880058e51c5, fffff8800b42f7f0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff880058e51c5, Address of the instruction which caused the bugcheck
    Arg3: fffff8800b42f7f0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  breve.scr
    FAILURE_BUCKET_ID: 0x3B_atikmpag+a1c5
      BIOS Version                  6.02
      BIOS Release Date             07/21/2010
      Manufacturer                  Hewlett-Packard
      Product Name                  p6604y
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat Jun  8 10:54:02.743 2013 (UTC - 4:00)**************************
    usbfilter.sys          Tue Dec 22 03:26:22 2009 (4B3082AE)
    amdsata.sys            Fri Feb  5 21:03:55 2010 (4B6CCE0B)
    amdxata.sys            Fri Feb  5 21:03:57 2010 (4B6CCE0D)
    AtiPcie64.sys          Wed Mar 10 09:33:45 2010 (4B97ADC9)
    RTKVHD64.sys           Tue Sep  7 07:17:23 2010 (4C861F43)
    Sftvollh.sys           Fri Sep 30 12:42:46 2011 (4E85F186)
    Sftplaylh.sys          Fri Sep 30 12:43:05 2011 (4E85F199)
    Sftfslh.sys            Fri Sep 30 12:43:06 2011 (4E85F19A)
    Sftredirlh.sys         Fri Sep 30 12:43:14 2011 (4E85F1A2)
    Rt630x64.sys           Wed Oct 19 08:12:55 2011 (4E9EBEC7)
    SCDEmu.SYS             Thu Feb  9 00:59:50 2012 (4F3360D6)
    AODDriver2.sys         Tue Mar  6 04:55:00 2012 (4F55DEF4)
    atikmpag.sys           Mon Jun 18 16:41:29 2012 (4FDF9279)
    atikmdag.sys           Mon Jun 18 17:21:01 2012 (4FDF9BBD)
    sthid.sys              Fri Oct 19 01:28:41 2012 (5080E509)
    avgrkx64.sys           Thu Feb  7 22:14:05 2013 (51146D7D)
    avgldx64.sys           Thu Feb  7 22:14:24 2013 (51146D90)
    avgloga.sys            Thu Feb  7 22:14:29 2013 (51146D95)
    avgmfx64.sys           Thu Feb  7 22:14:48 2013 (51146DA8)
    avgidsha.sys           Thu Feb  7 22:14:48 2013 (51146DA8)
    avgwfpa.sys            Wed Mar 20 21:51:28 2013 (514A67A0)
    avgidsdrivera.sys      Thu Mar 28 21:40:56 2013 (5154F128)
    netr28x.sys            Fri Apr 12 22:22:01 2013 (5168C149)
    avgtpx64.sys           Tue May  7 08:38:19 2013 (5188F5BB)
    
    http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
    http://www.carrona.org/drivers/driver.php?id=amdsata.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=AtiPcie64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=Sftvollh.sys
    http://www.carrona.org/drivers/driver.php?id=Sftplaylh.sys
    http://www.carrona.org/drivers/driver.php?id=Sftfslh.sys
    http://www.carrona.org/drivers/driver.php?id=Sftredirlh.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    sthid.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgloga.sys
    http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
    http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
    http://www.carrona.org/drivers/driver.php?id=netr28x.sys
    http://www.carrona.org/drivers/driver.php?id=avgtpx64.sys
      My System SpecsSystem Spec

BSOD crashes
Related Threads
BSOD Crashes :( in BSOD Crashes and Debugging
hi.. i have been facing this BSOD issue from my purchase date... i am so worried about this issue it may corrupt my files... please help me out ...
Solved Random BSOD Crashes in BSOD Crashes and Debugging
Windows crashes every now and then, lately it has gotten too frequent. I can't seem to find a pattern. Ran AV Scan and memory diag tool. Thanks for your assistance.
Hi, i'm new to this forum and i hope you guy can help me :) So my laptop is relatively new, it's not even a month old. I guess i've been downloading a lot of stuff that caused this error. Now, i'm not a computer expert or any type of expert, so please bear with me :D Before i go on, here are...
Crashes (not BSOD) in BSOD Crashes and Debugging
I had a desktop built recently (not by me, put together by the store), and ever since I have had it I have been experiencing random crashes during gameplay, web-surfing, word-processing, video watching, basically anything. The crash screen is blue, with jagged white lines across it, slightly...
Solved Several BSOD crashes in BSOD Crashes and Debugging
Had a number of crashes 2 days ago. Yesterday was OK. Today I had a crash with a text driver_overran_stack_buffer. I ran the SF Diagonistic Tool but while running that, there was another crash with a text memory_management. Here is the result (file turboman1) of the first crash (Tool did...
Random BSOD crashes in BSOD Crashes and Debugging
I've been getting random BSOD crashes that happens anytime, from playing games or simply surfing the net. Sometimes, instead of a BSOD, it just hangs with the screen distorting. Any help is greatly appreciated.
Hello 8 forums. So after i installed Win. 8 a few weeks ago, i started getting errors.When ever i play games, my framerate drops from 50-60 FPS to 10-20.When i first open a game, its okay for the first 10 minutes, and after that, it drops for 3-5 minutes, then returns normal again for 10...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook