Windows 8 and 8.1 Forums


need help to identify problem

  1. #1


    Posts : 7
    Windows 8

    need help to identify problem


    hi guys, could you please help me to identify what's wrong with my computer, got this BSOD an hour ago
    Last edited by kyoshi; 01 Jun 2013 at 08:12.

      My System SpecsSystem Spec

  2. #2


    Posts : 7
    Windows 8


    update with good format files
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    Windows 8


    oops, forgot to include whole drive list
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Only 47 Windows Updates installed. Most systems have 66 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all). secdrv.sys dates from 2006 - my Win8 system has it being from July 2012.

    Your USB modem's drivers date from 2010 and 2011 - please uninstall them and install the latest, Win8 compatible drivers for your system.

    Have seen a couple of issues with EagleX64.sys recently - try uninstalling Hack Shield anti-cheat gaming driver

    Out of 5 memory dumps there were 3 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
    - borked (broken) hardware (several different procedures used to isolate the problem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website)
    - overclocking - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
    - compatibility issues (3rd party hardware/drivers)
    - low-level driver problems
    - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

    You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics

    Also, run Driver Verifier according to these directions (if the BSOD's continue): Driver Verifier Settings
      My System SpecsSystem Spec

  5. #5


    Posts : 7
    Windows 8


    hi,

    I just did clean install, and update the modem's to the new that i got, but not sure it's the latest or not

    but, I still got new bsod, could you please help me again to analyze what's problem?

    thanks
      My System SpecsSystem Spec

  6. #6


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Have you run the hardware diagnostics that I suggested? If not, here's the link again: Hardware Diagnostics
      My System SpecsSystem Spec

  7. #7


    Posts : 7
    Windows 8


    Quote Originally Posted by usasma View Post
    Have you run the hardware diagnostics that I suggested? If not, here's the link again: Hardware Diagnostics
    which one? the malware one or whole? k, i'll try

    -------

    forgot to say that, i had a driver verifier and got bsod says driver_verifier_detected violation

    I attach my minidump
    Last edited by kyoshi; 02 Jun 2013 at 21:16.
      My System SpecsSystem Spec

  8. #8


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Run all of them, start with the video tests as the Driver Verifier memory dump blames video.
      My System SpecsSystem Spec

  9. #9


    Posts : 7
    Windows 8


    Quote Originally Posted by usasma View Post
    Run all of them, start with the video tests as the Driver Verifier memory dump blames video.
    just did memtest, 100% and says none error found

    gotta check video test
      My System SpecsSystem Spec

need help to identify problem
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