Windows 8 and 8.1 Forums


BSOD when trying to update Nvidia driver

  1. #1


    Posts : 13
    Windows 8 Media Center Pro

    BSOD when trying to update Nvidia driver


    Hey!

    I'm currently getting BSODs when I try to update my Nvidia drivers. I have had a lot of them - last time I had a BSOD was November 2012 (Same computer - no hardware/software replace). But now I've been getting them again. I'm very sad about this, there's not much to say...

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Only 40 Windows Updates installed. Most systems have 66 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    WPRO_41_2001.sys (CACE Technologies WinPcap Packet Driver) dates from 2011, please update the program with the latest, Win8 compatible version. If there isn't a Win8 compatible version, please uninstall it.

    trufos.sys, bdfwfpf.sys, and avchv.sys (all are a part of BitDefender) date from 2011, please update the program with the latest, Win8 compatible version.

    LGBusEnum.sys (a part of your Logitech software) dates from 2011, please update the program with the latest, Win8 compatible version. If there isn't a Win8 compatible version, please uninstall it.

    AsrAppCharger.sys (a part of AsRock App Charger) dates from 2011, please uninstall it.

    All 3 memory dumps in the upload are all STOP 0xA and blame the kernel (core) of the OS.
    If all of the above doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

    Also, if you're having more BSOD's than the 3 that were uploaded, I'd suspect that there also might be a hardware problem (maybe with the video card?). Start with these free diagnostics (I'd start with the 2 video test sections first): Hardware Diagnostics

    Code:
    Loading Dump File [C:\Users\Owner\Downloads\053013-51796-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols;srv*c:\SymcachePublic*http://ctxsym.citrix.com/symbolsad/symbols
    Executable search path is: 
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    Machine Name:
    Kernel base = 0xfffff800`b880b000 PsLoadedModuleList = 0xfffff800`b8ad5a80
    Debug session time: Thu May 30 16:27:21.536 2013 (UTC - 4:00)
    System Uptime: 10 days 2:42:48.361
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...........................................
    Loading User Symbols
    Loading unloaded module list
    ..................................................
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {9ffdb, 2, 0, fffff800b88f55ff}
    
    Probably caused by : ntkrnlmp.exe ( nt!ExpScanGeneralLookasideList+60 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v; !sysinfo cpuspeed; !sysinfo SMBIOS; lmtsmn
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 000000000009ffdb, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff800b88f55ff, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS:  000000000009ffdb 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    nt!ExpScanGeneralLookasideList+60
    fffff800`b88f55ff 8b41d8          mov     eax,dword ptr [rcx-28h]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    BUGCHECK_STR:  AV
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  fffff8800316a9b0 -- (.trap 0xfffff8800316a9b0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=00000000000a0003
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff800b88f55ff rsp=fffff8800316ab40 rbp=000000000000ffff
     r8=0000000000000000  r9=0000000000000004 r10=0000000007352888
    r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz na po cy
    nt!ExpScanGeneralLookasideList+0x60:
    fffff800`b88f55ff 8b41d8          mov     eax,dword ptr [rcx-28h] ds:00000000`0009ffdb=????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff800b8885669 to fffff800b8886340
    
    STACK_TEXT:  
    fffff880`0316a868 fffff800`b8885669 : 00000000`0000000a 00000000`0009ffdb 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`0316a870 fffff800`b8883ee0 : 00000000`00000000 fffff800`b8a9aa40 fffffa80`0786fc00 fffff880`0316a9b0 : nt!KiBugCheckDispatch+0x69
    fffff880`0316a9b0 fffff800`b88f55ff : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`00000001 : nt!KiPageFault+0x260
    fffff880`0316ab40 fffff800`b88b7f14 : 00000000`00000008 00000000`00000080 00000000`00000001 00000000`00000000 : nt!ExpScanGeneralLookasideList+0x60
    fffff880`0316ab70 fffff800`b88b8653 : 00000000`00000002 fffff880`0316abe0 00000000`00000008 00000000`00000000 : nt!ExAdjustLookasideDepth+0x30
    fffff880`0316aba0 fffff800`b882d551 : fffffa80`06a07040 e8cf8b48`19b20000 00000000`00000000 e8cf8b48`15b20000 : nt!KeBalanceSetManager+0xc3
    fffff880`0316ac10 fffff800`b886bdd6 : fffff880`009c0180 fffffa80`06a07040 fffff880`009cbe40 fffffa80`06a081c0 : nt!PspSystemThreadStartup+0x59
    fffff880`0316ac60 00000000`00000000 : fffff880`0316b000 fffff880`03165000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!ExpScanGeneralLookasideList+60
    fffff800`b88f55ff 8b41d8          mov     eax,dword ptr [rcx-28h]
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  nt!ExpScanGeneralLookasideList+60
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  50ab0e64
    
    BUCKET_ID_FUNC_OFFSET:  60
    
    FAILURE_BUCKET_ID:  AV_nt!ExpScanGeneralLookasideList
    
    BUCKET_ID:  AV_nt!ExpScanGeneralLookasideList
    
    Followup: MachineOwner
    ---------
    
    sysinfo: could not find necessary interfaces.
    sysinfo: note that mssmbios.sys must be loaded (XPSP2+).
    sysinfo: could not find necessary interfaces.
    sysinfo: note that mssmbios.sys must be loaded (XPSP2+).
    start             end                 module name
    fffff880`01032000 fffff880`0109f000   ACPI     ACPI.sys     Thu Sep 20 02:09:16 2012 (505AB30C)
    fffff880`01010000 fffff880`01027000   acpiex   acpiex.sys   Wed Jul 25 22:25:57 2012 (5010AAB5)
    fffff880`03c51000 fffff880`03ce3000   afd      afd.sys      Mon Nov 05 22:53:42 2012 (509889C6)
    fffff880`0449a000 fffff880`044b2000   AgileVpn AgileVpn.sys Wed Jul 25 22:23:11 2012 (5010AA0F)
    fffff880`00e84000 fffff880`00e94000   asahci64 asahci64.sys Tue Jul 17 23:15:00 2012 (50062A34)
    fffff880`064a7000 fffff880`064cc000   asmthub3 asmthub3.sys Mon Aug 20 08:28:29 2012 (50322D6D)
    fffff880`056b2000 fffff880`0571a000   asmtxhci asmtxhci.sys Mon Aug 20 08:28:15 2012 (50322D5F)
    fffff880`0443a000 fffff880`04441000   AsrAppCharger AsrAppCharger.sys Tue May 10 04:28:46 2011 (4DC8F73E)
    fffff880`00e7a000 fffff880`00e84000   atapi    atapi.sys    Wed Jul 25 22:30:33 2012 (5010ABC9)
    fffff880`00dc9000 fffff880`00dfd000   ataport  ataport.SYS  Wed Jul 25 22:29:04 2012 (5010AB70)
    fffff960`00a8c000 fffff960`00aec000   ATMFD    ATMFD.DLL    unavailable (00000000)
    fffff880`00aed000 fffff880`00b9b000   avc3     avc3.sys     Tue Mar 20 07:04:13 2012 (4F68642D)
    fffff880`05653000 fffff880`05697000   avchv    avchv.sys    Fri Nov 25 04:04:45 2011 (4ECF5A2D)
    fffff880`03bdf000 fffff880`03bf0000   BasicDisplay BasicDisplay.sys Wed Jul 25 22:29:08 2012 (5010AB74)
    fffff880`04153000 fffff880`04160000   BasicRender BasicRender.sys Wed Jul 25 22:28:51 2012 (5010AB63)
    fffff880`04412000 fffff880`0443a000   bdfwfpf  bdfwfpf.sys  Mon Nov 14 12:16:17 2011 (4EC14CE1)
    fffff880`0414b000 fffff880`04153000   Beep     Beep.SYS     Wed Jul 25 22:30:19 2012 (5010ABBB)
    fffff880`00d40000 fffff880`00d4a000   BOOTVID  BOOTVID.dll  Wed Jul 25 22:30:22 2012 (5010ABBE)
    fffff880`1a767000 fffff880`1a787000   bowser   bowser.sys   Wed Jul 25 22:28:01 2012 (5010AB31)
    fffff960`0082b000 fffff960`00861000   cdd      cdd.dll      unavailable (00000000)
    fffff880`1aa31000 fffff880`1aa51000   cdfs     cdfs.sys     Wed Jul 25 22:30:10 2012 (5010ABB2)
    fffff880`1aa00000 fffff880`1aa31000   cdrom    cdrom.sys    Wed Jul 25 22:26:36 2012 (5010AADC)
    fffff880`00d4a000 fffff880`00dc9000   CI       CI.dll       Thu Oct 11 01:17:18 2012 (5076565E)
    fffff880`00a31000 fffff880`00a87000   CLASSPNP CLASSPNP.SYS Thu Oct 11 01:19:44 2012 (507656F0)
    fffff880`00cac000 fffff880`00d08000   CLFS     CLFS.SYS     Wed Jul 25 22:29:39 2012 (5010AB93)
    fffff880`00ea0000 fffff880`00f2c000   cng      cng.sys      Thu Oct 11 01:17:34 2012 (5076566E)
    fffff880`044de000 fffff880`044ed000   CompositeBus CompositeBus.sys Wed Jul 25 22:28:03 2012 (5010AB33)
    fffff880`06000000 fffff880`0600d000   condrv   condrv.sys   Wed Jul 25 22:30:08 2012 (5010ABB0)
    fffff880`01ed7000 fffff880`01eeb000   crashdmp crashdmp.sys Wed Jul 25 22:29:24 2012 (5010AB84)
    fffff880`044f0000 fffff880`04581000   csc      csc.sys      Thu Sep 20 02:08:29 2012 (505AB2DD)
    fffff880`045d2000 fffff880`045f3000   dfsc     dfsc.sys     Wed Jul 25 22:26:53 2012 (5010AAED)
    fffff880`045c1000 fffff880`045d2000   discache discache.sys Wed Jul 25 22:28:23 2012 (5010AB47)
    fffff880`01dc2000 fffff880`01dde000   disk     disk.sys     Wed Jul 25 22:29:25 2012 (5010AB85)
    fffff880`05f5a000 fffff880`05f7c000   drmk     drmk.sys     Thu Oct 11 01:18:59 2012 (507656C3)
    fffff880`0649a000 fffff880`064a7000   dump_diskdump dump_diskdump.sys Wed Jul 25 22:29:58 2012 (5010ABA6)
    fffff880`064ef000 fffff880`06503000   dump_dumpfve dump_dumpfve.sys Thu Sep 20 02:09:30 2012 (505AB31A)
    fffff880`03e00000 fffff880`040cb000   dump_iaStorA dump_iaStorA.sys Mon Nov 19 15:09:40 2012 (50AA9204)
    fffff880`03a19000 fffff880`03b80000   dxgkrnl  dxgkrnl.sys  Thu Sep 20 02:08:06 2012 (505AB2C6)
    fffff880`03b91000 fffff880`03bdf000   dxgmms1  dxgmms1.sys  Thu Sep 20 02:07:37 2012 (505AB2A9)
    fffff880`0157c000 fffff880`01596000   EhStorClass EhStorClass.sys Wed Jul 25 22:26:24 2012 (5010AAD0)
    fffff880`1a82e000 fffff880`1a83a000   ElbyCDIO ElbyCDIO.sys Mon Mar 04 04:21:51 2013 (513467AF)
    fffff880`01200000 fffff880`01214000   fileinfo fileinfo.sys Wed Jul 25 22:28:02 2012 (5010AB32)
    fffff880`01596000 fffff880`015f6000   fltmgr   fltmgr.sys   Wed Jul 25 22:30:09 2012 (5010ABB1)
    fffff880`01cbd000 fffff880`01cc7000   Fs_Rec   Fs_Rec.sys   unavailable (00000000)
    fffff880`01e00000 fffff880`01e76000   fvevol   fvevol.sys   Thu Sep 20 02:08:15 2012 (505AB2CF)
    fffff880`02123000 fffff880`0218b000   fwpkclnt fwpkclnt.sys Thu Sep 20 02:06:46 2012 (505AB276)
    fffff880`1a800000 fffff880`1a806c00   GEARAspiWDM GEARAspiWDM.sys Thu May 03 15:56:17 2012 (4FA2E2E1)
    fffff880`00a00000 fffff880`00a31000   gzflt    gzflt.sys    Wed Apr 11 10:03:18 2012 (4F858F26)
    fffff800`b8f54000 fffff800`b8fc0000   hal      hal.dll      Tue Oct 23 23:03:21 2012 (50875A79)
    fffff880`052d2000 fffff880`052e8000   HDAudBus HDAudBus.sys Thu Sep 20 02:08:43 2012 (505AB2EB)
    fffff880`06442000 fffff880`0649a000   HdAudio  HdAudio.sys  Wed Jul 25 22:26:49 2012 (5010AAE9)
    fffff880`05838000 fffff880`0584b000   HECIx64  HECIx64.sys  Mon Dec 17 14:32:21 2012 (50CF7345)
    fffff880`06510000 fffff880`0652b000   HIDCLASS HIDCLASS.SYS Mon Nov 19 23:56:10 2012 (50AB0D6A)
    fffff880`0652b000 fffff880`06533000   HIDPARSE HIDPARSE.SYS Wed Jul 25 22:30:15 2012 (5010ABB7)
    fffff880`06503000 fffff880`06510000   hidusb   hidusb.sys   Wed Jul 25 22:28:25 2012 (5010AB49)
    fffff880`1a68b000 fffff880`1a767000   HTTP     HTTP.sys     Mon Nov 05 22:54:06 2012 (509889DE)
    fffff880`0125c000 fffff880`01527000   iaStorA  iaStorA.sys  Mon Nov 19 15:09:40 2012 (50AA9204)
    fffff880`0585a000 fffff880`05d751a0   igdkmd64 igdkmd64.sys Wed Dec 12 19:42:26 2012 (50C92472)
    fffff880`0657b000 fffff880`06586000   ikbevent ikbevent.sys Tue Jun 12 15:22:18 2012 (4FD796EA)
    fffff880`06554000 fffff880`0655f000   imsevent imsevent.sys Thu Aug 16 19:20:04 2012 (502D8024)
    fffff880`05749000 fffff880`05765000   intelppm intelppm.sys Mon Nov 05 22:55:02 2012 (50988A16)
    fffff880`05765000 fffff880`05776000   ISCTD64  ISCTD64.sys  Fri May 04 20:44:01 2012 (4FA477D1)
    fffff880`1a994000 fffff880`1a9ff000   k57nd60a k57nd60a.sys Sun Aug 26 00:58:34 2012 (5039ACFA)
    fffff880`06586000 fffff880`06595000   kbdclass kbdclass.sys Wed Jul 25 22:28:47 2012 (5010AB5F)
    fffff880`0656e000 fffff880`0657b000   kbdhid   kbdhid.sys   Wed Jul 25 22:28:49 2012 (5010AB61)
    fffff800`b85f3000 fffff800`b85fc000   kd       kd.dll       Wed Jul 25 22:30:34 2012 (5010ABCA)
    fffff880`045f3000 fffff880`045fe000   kdnic    kdnic.sys    Wed Jul 25 22:27:41 2012 (5010AB1D)
    fffff880`05600000 fffff880`0564f000   ks       ks.sys       Wed Jul 25 22:29:02 2012 (5010AB6E)
    fffff880`01c91000 fffff880`01cac000   ksecdd   ksecdd.sys   Thu Sep 20 02:09:16 2012 (505AB30C)
    fffff880`01a6f000 fffff880`01a9e000   ksecpkg  ksecpkg.sys  Thu Oct 11 01:16:46 2012 (5076563E)
    fffff880`05f7c000 fffff880`05f81380   ksthunk  ksthunk.sys  Wed Jul 25 22:28:58 2012 (5010AB6A)
    fffff880`0564f000 fffff880`05652d80   LGBusEnum LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
    fffff880`1a80d000 fffff880`1a822000   LGSHidFilt LGSHidFilt.Sys Wed Aug 22 18:27:24 2012 (50355CCC)
    fffff880`065cb000 fffff880`065df000   lltdio   lltdio.sys   Wed Jul 25 22:24:02 2012 (5010AA42)
    fffff880`065a3000 fffff880`065cb000   luafv    luafv.sys    Wed Jul 25 22:29:13 2012 (5010AB79)
    fffff880`06434000 fffff880`06442000   MBfilt64 MBfilt64.sys Thu Jul 30 23:40:32 2009 (4A7267B0)
    fffff880`00c4d000 fffff880`00cac000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Wed Jul 25 22:30:12 2012 (5010ABB4)
    fffff880`08742000 fffff880`08750000   monitor  monitor.sys  Wed Jul 25 22:24:55 2012 (5010AA77)
    fffff880`0655f000 fffff880`0656e000   mouclass mouclass.sys Wed Jul 25 22:28:47 2012 (5010AB5F)
    fffff880`1a822000 fffff880`1a82e000   mouhid   mouhid.sys   Wed Jul 25 22:28:47 2012 (5010AB5F)
    fffff880`00e60000 fffff880`00e7a000   mountmgr mountmgr.sys Wed Jul 25 22:29:33 2012 (5010AB8D)
    fffff880`1a787000 fffff880`1a79e000   mpsdrv   mpsdrv.sys   Thu Oct 11 01:15:15 2012 (507655E3)
    fffff880`1a79e000 fffff880`1a800000   mrxsmb   mrxsmb.sys   Mon Nov 05 22:52:47 2012 (5098898F)
    fffff880`1a600000 fffff880`1a64b000   mrxsmb10 mrxsmb10.sys Wed Jul 25 22:23:06 2012 (5010AA0A)
    fffff880`1a64b000 fffff880`1a685000   mrxsmb20 mrxsmb20.sys Mon Nov 05 22:55:09 2012 (50988A1D)
    fffff880`03bf0000 fffff880`03bfc000   Msfs     Msfs.SYS     Wed Jul 25 22:30:24 2012 (5010ABC0)
    fffff880`010a9000 fffff880`010b3000   msisadrv msisadrv.sys Wed Jul 25 22:28:02 2012 (5010AB32)
    fffff880`1a966000 fffff880`1a97d000   mslldp   mslldp.sys   Wed Jul 25 22:23:53 2012 (5010AA39)
    fffff880`010d4000 fffff880`01137000   msrpc    msrpc.sys    unavailable (00000000)
    fffff880`045b5000 fffff880`045c1000   mssmbios mssmbios.sys Wed Jul 25 22:29:19 2012 (5010AB7F)
    fffff880`021e1000 fffff880`021f8000   mup      mup.sys      Wed Jul 25 22:30:00 2012 (5010ABA8)
    fffff880`01cc7000 fffff880`01dc2000   ndis     ndis.sys     Thu Oct 11 01:16:47 2012 (5076563F)
    fffff880`04441000 fffff880`0444d000   ndistapi ndistapi.sys Thu Sep 20 02:09:19 2012 (505AB30F)
    fffff880`0444d000 fffff880`0447c000   ndiswan  ndiswan.sys  Wed Jul 25 22:23:13 2012 (5010AA11)
    fffff880`057d8000 fffff880`057ec000   NDProxy  NDProxy.SYS  Thu Sep 20 02:08:11 2012 (505AB2CB)
    fffff880`0600d000 fffff880`06029000   Ndu      Ndu.sys      Wed Jul 25 22:23:41 2012 (5010AA2D)
    fffff880`03d0d000 fffff880`03d1d000   netbios  netbios.sys  Wed Jul 25 22:28:19 2012 (5010AB43)
    fffff880`04190000 fffff880`041e8000   netbt    netbt.sys    Wed Jul 25 22:24:26 2012 (5010AA5A)
    fffff880`01a00000 fffff880`01a6f000   NETIO    NETIO.SYS    Thu Oct 11 01:16:20 2012 (50765624)
    fffff880`03a00000 fffff880`03a12000   Npfs     Npfs.SYS     Wed Jul 25 22:30:26 2012 (5010ABC2)
    fffff880`045a9000 fffff880`045b5000   npsvctrig npsvctrig.sys Wed Jul 25 22:27:33 2012 (5010AB15)
    fffff880`0459b000 fffff880`045a9000   nsiproxy nsiproxy.sys Wed Jul 25 22:25:00 2012 (5010AA7C)
    fffff800`b880b000 fffff800`b8f54000   nt       ntkrnlmp.exe Tue Nov 20 00:00:20 2012 (50AB0E64)
    fffff880`01aae000 fffff880`01c91000   Ntfs     Ntfs.sys     Wed Jul 25 22:27:31 2012 (5010AB13)
    fffff880`04142000 fffff880`0414b000   Null     Null.SYS     unavailable (00000000)
    fffff880`08750000 fffff880`08783000   nvhda64v nvhda64v.sys Mon Feb 25 00:27:35 2013 (512AF647)
    fffff880`07c61000 fffff880`08742000   nvlddmkm nvlddmkm.sys Sun May 12 15:09:45 2013 (518FE8F9)
    fffff880`03ce3000 fffff880`03d0d000   pacer    pacer.sys    Wed Jul 25 22:23:05 2012 (5010AA09)
    fffff880`00f78000 fffff880`00f92000   partmgr  partmgr.sys  Wed Jul 25 22:30:03 2012 (5010ABAB)
    fffff880`00c00000 fffff880`00c3d000   pci      pci.sys      Wed Jul 25 22:27:43 2012 (5010AB1F)
    fffff880`010b3000 fffff880`010c2000   PCIIDEX  PCIIDEX.SYS  Wed Jul 25 22:29:09 2012 (5010AB75)
    fffff880`01cac000 fffff880`01cbd000   pcw      pcw.sys      Wed Jul 25 22:28:44 2012 (5010AB5C)
    fffff880`00f61000 fffff880`00f78000   pdc      pdc.sys      Mon Nov 05 22:55:56 2012 (50988A4C)
    fffff880`1aa88000 fffff880`1ab53000   peauth   peauth.sys   Wed Jul 25 22:24:24 2012 (5010AA58)
    fffff880`05f0f000 fffff880`05f5a000   portcls  portcls.sys  Thu Oct 11 01:16:51 2012 (50765643)
    fffff880`00d2b000 fffff880`00d40000   PSHED    PSHED.dll    Thu Jul 26 00:53:53 2012 (5010CD61)
    fffff880`05797000 fffff880`057bc000   rasl2tp  rasl2tp.sys  Wed Jul 25 22:23:16 2012 (5010AA14)
    fffff880`057bc000 fffff880`057d6000   raspppoe raspppoe.sys Wed Jul 25 22:24:55 2012 (5010AA77)
    fffff880`05776000 fffff880`05797000   raspptp  raspptp.sys  Wed Jul 25 22:23:13 2012 (5010AA11)
    fffff880`0447c000 fffff880`0449a000   rassstp  rassstp.sys  Wed Jul 25 22:23:59 2012 (5010AA3F)
    fffff880`03d1d000 fffff880`03d8f000   rdbss    rdbss.sys    Wed Jul 25 22:25:57 2012 (5010AAB5)
    fffff880`05697000 fffff880`056a2000   rdpbus   rdpbus.sys   Wed Jul 25 22:28:19 2012 (5010AB43)
    fffff880`1a989000 fffff880`1a994000   rdpvideominiport rdpvideominiport.sys Fri Oct 12 01:48:28 2012 (5077AF2C)
    fffff880`021a6000 fffff880`021e1000   rdyboost rdyboost.sys Wed Jul 25 22:28:34 2012 (5010AB52)
    fffff880`065df000 fffff880`065f7000   rspndr   rspndr.sys   Wed Jul 25 22:24:06 2012 (5010AA46)
    fffff880`0604b000 fffff880`06433080   RTKVHD64 RTKVHD64.sys Tue Aug 07 06:49:39 2012 (5020F2C3)
    fffff880`1abc3000 fffff880`1abf2000   SCSIPORT SCSIPORT.SYS Wed Jul 25 22:28:58 2012 (5010AB6A)
    fffff880`1ab53000 fffff880`1ab5e000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
    fffff880`05732000 fffff880`0573f000   serenum  serenum.sys  Wed Jul 25 22:30:13 2012 (5010ABB5)
    fffff880`0571a000 fffff880`05732000   serial   serial.sys   Wed Jul 25 22:30:01 2012 (5010ABA9)
    fffff880`00f92000 fffff880`00fdb000   spaceport spaceport.sys unavailable (00000000)
    fffff880`1a8d9000 fffff880`1a966000   srv      srv.sys      Wed Jul 25 22:25:28 2012 (5010AA98)
    fffff880`1a83a000 fffff880`1a8d9000   srv2     srv2.sys     Fri Oct 12 01:46:26 2012 (5077AEB2)
    fffff880`1ab5e000 fffff880`1aba2000   srvnet   srvnet.sys   Wed Jul 25 22:23:17 2012 (5010AA15)
    fffff880`01527000 fffff880`0157c000   storport storport.sys Mon Nov 26 22:56:39 2012 (50B439F7)
    fffff880`057d6000 fffff880`057d7480   swenum   swenum.sys   Wed Jul 25 22:28:53 2012 (5010AB65)
    fffff880`01eed000 fffff880`02123000   tcpip    tcpip.sys    Thu Sep 20 02:08:44 2012 (505AB2EC)
    fffff880`1aba2000 fffff880`1abb4000   tcpipreg tcpipreg.sys Wed Jul 25 22:23:13 2012 (5010AA11)
    fffff880`04182000 fffff880`04190000   TDI      TDI.SYS      Wed Jul 25 22:27:59 2012 (5010AB2F)
    fffff880`04160000 fffff880`04182000   tdx      tdx.sys      Wed Jul 25 22:24:58 2012 (5010AA7A)
    fffff880`00d08000 fffff880`00d2b000   tm       tm.sys       Wed Jul 25 22:29:01 2012 (5010AB6D)
    fffff880`00f2c000 fffff880`00f54000   tpm      tpm.sys      Thu Sep 20 02:07:21 2012 (505AB299)
    fffff880`00b9b000 fffff880`00bf6000   trufos   trufos.sys   Wed Oct 19 05:10:43 2011 (4E9E9413)
    fffff960`007bd000 fffff960`007c6000   TSDDD    TSDDD.dll    unavailable (00000000)
    fffff880`044b2000 fffff880`044de000   tunnel   tunnel.sys   Wed Jul 25 22:23:04 2012 (5010AA08)
    fffff880`05800000 fffff880`05838000   ucx01000 ucx01000.sys Thu Sep 20 02:07:54 2012 (505AB2BA)
    fffff880`04400000 fffff880`04412000   umbus    umbus.sys    Wed Jul 25 22:27:39 2012 (5010AB1B)
    fffff880`064cc000 fffff880`064ef000   usbccgp  usbccgp.sys  Wed Jul 25 22:27:06 2012 (5010AAFA)
    fffff880`05ed1000 fffff880`05edc000   USBD     USBD.SYS     Thu Sep 20 02:10:20 2012 (505AB34C)
    fffff880`05dcd000 fffff880`05de3000   usbehci  usbehci.sys  Thu Sep 20 02:09:27 2012 (505AB317)
    fffff880`05e53000 fffff880`05ed1000   usbhub   usbhub.sys   Thu Sep 20 02:09:04 2012 (505AB300)
    fffff880`05f82000 fffff880`05ff5000   UsbHub3  UsbHub3.sys  Mon Nov 05 22:54:19 2012 (509889EB)
    fffff880`052e8000 fffff880`05363000   USBPORT  USBPORT.SYS  Thu Sep 20 02:09:39 2012 (505AB323)
    fffff880`05d76000 fffff880`05dcd000   USBXHCI  USBXHCI.SYS  Thu Sep 20 02:07:35 2012 (505AB2A7)
    fffff880`1abb4000 fffff880`1abc3000   VClone   VClone.sys   Sun Mar 10 20:49:12 2013 (513D2A08)
    fffff880`00f54000 fffff880`00f61000   vdrvroot vdrvroot.sys Wed Jul 25 22:27:29 2012 (5010AB11)
    fffff880`03d8f000 fffff880`03dac000   VirtuWDDM VirtuWDDM.sys Wed Oct 03 14:47:55 2012 (506C885B)
    fffff880`00fdb000 fffff880`00ff3000   volmgr   volmgr.sys   Wed Jul 25 22:29:22 2012 (5010AB82)
    fffff880`00e00000 fffff880`00e60000   volmgrx  volmgrx.sys  unavailable (00000000)
    fffff880`01e76000 fffff880`01ecb000   volsnap  volsnap.sys  Wed Jul 25 22:30:26 2012 (5010ABC2)
    fffff880`04581000 fffff880`0459b000   wanarp   wanarp.sys   Thu Sep 20 02:05:51 2012 (505AB23F)
    fffff880`03b80000 fffff880`03b91000   watchdog watchdog.sys Wed Jul 25 22:29:05 2012 (5010AB71)
    fffff880`01137000 fffff880`011f9000   Wdf01000 Wdf01000.sys Wed Jul 25 22:25:13 2012 (5010AA89)
    fffff880`01000000 fffff880`01010000   WDFLDR   WDFLDR.SYS   Wed Jul 25 22:29:04 2012 (5010AB70)
    fffff880`0218b000 fffff880`021a6000   wfplwfs  wfplwfs.sys  Wed Jul 25 22:23:58 2012 (5010AA3E)
    fffff960`001b7000 fffff960`005ab000   win32k   win32k.sys   unavailable (00000000)
    fffff880`0573f000 fffff880`05749000   wmiacpi  wmiacpi.sys  Wed Jul 25 22:29:53 2012 (5010ABA1)
    fffff880`0109f000 fffff880`010a9000   WMILIB   WMILIB.SYS   Wed Jul 25 22:30:04 2012 (5010ABAC)
    fffff880`01027000 fffff880`01032000   WppRecorder WppRecorder.sys Wed Jul 25 22:29:07 2012 (5010AB73)
    fffff880`1a97d000 fffff880`1a989000   WPRO_41_2001 WPRO_41_2001.sys Mon Nov 07 16:04:48 2011 (4EB847F0)
    fffff880`1aa51000 fffff880`1aa6c000   xusb22   xusb22.sys   Wed Jul 25 22:26:57 2012 (5010AAF1)
    
    Unloaded modules:
    fffff880`0878c000 fffff880`08794000   drmkaud.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00008000
    fffff880`0878a000 fffff880`0878c000   MSPQM.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00002000
    fffff880`08788000 fffff880`0878a000   MSTEE.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00002000
    fffff880`08785000 fffff880`08788000   MSKSSRV.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00003000
    fffff880`08783000 fffff880`08785000   MSPCLOCK.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00002000
    fffff880`05edc000 fffff880`05f0f000   nvhda64v.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00033000
    fffff880`1abf2000 fffff880`1ac00000   monitor.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000E000
    fffff880`04827000 fffff880`052d2000   nvlddmkm.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00AAB000
    fffff880`06595000 fffff880`065a3000   monitor.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000E000
    fffff880`1aa79000 fffff880`1aa86000   hiber_storpo
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    fffff880`1d29d000 fffff880`1d568000   hiber_iaStor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  002CB000
    fffff880`1d568000 fffff880`1d57c000   hiber_dumpfv
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00014000
    fffff880`1aa6c000 fffff880`1aa79000   hiber_storpo
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    fffff880`1d2db000 fffff880`1d5a6000   hiber_iaStor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  002CB000
    fffff880`1d5a6000 fffff880`1d5ba000   hiber_dumpfv
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00014000
    fffff880`1abf2000 fffff880`1abff000   hiber_storpo
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    fffff880`1d28c000 fffff880`1d557000   hiber_iaStor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  002CB000
    fffff880`1d557000 fffff880`1d56b000   hiber_dumpfv
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00014000
    fffff880`1aa78000 fffff880`1aa85000   hiber_storpo
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    fffff880`1d242000 fffff880`1d50d000   hiber_iaStor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  002CB000
    fffff880`1d50d000 fffff880`1d521000   hiber_dumpfv
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00014000
    fffff880`1aa6b000 fffff880`1aa78000   hiber_storpo
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    fffff880`1d6ea000 fffff880`1d9b5000   hiber_iaStor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  002CB000
    fffff880`1d9b5000 fffff880`1d9c9000   hiber_dumpfv
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00014000
    fffff880`1aa5e000 fffff880`1aa6b000   hiber_storpo
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    fffff880`1d616000 fffff880`1d8e1000   hiber_iaStor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  002CB000
    fffff880`1d8e1000 fffff880`1d8f5000   hiber_dumpfv
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00014000
    fffff880`1aa51000 fffff880`1aa5e000   hiber_storpo
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    fffff880`1d260000 fffff880`1d52b000   hiber_iaStor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  002CB000
    fffff880`1d52b000 fffff880`1d53f000   hiber_dumpfv
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00014000
    fffff880`1abf2000 fffff880`1abff000   hiber_storpo
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    fffff880`1cebc000 fffff880`1d187000   hiber_iaStor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  002CB000
    fffff880`1d187000 fffff880`1d19b000   hiber_dumpfv
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00014000
    fffff880`1aa78000 fffff880`1aa85000   hiber_storpo
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    fffff880`1d236000 fffff880`1d501000   hiber_iaStor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  002CB000
    fffff880`1d501000 fffff880`1d515000   hiber_dumpfv
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00014000
    fffff880`1aa6b000 fffff880`1aa78000   hiber_storpo
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    fffff880`1d29b000 fffff880`1d566000   hiber_iaStor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  002CB000
    fffff880`1d566000 fffff880`1d57a000   hiber_dumpfv
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00014000
    fffff880`1aa5e000 fffff880`1aa6b000   hiber_storpo
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    fffff880`1cef5000 fffff880`1d1c0000   hiber_iaStor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  002CB000
    fffff880`1d1c0000 fffff880`1d1d4000   hiber_dumpfv
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00014000
    fffff880`1aa51000 fffff880`1aa5e000   hiber_storpo
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    fffff880`1ce3f000 fffff880`1d10a000   hiber_iaStor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  002CB000
    fffff880`1d10a000 fffff880`1d11e000   hiber_dumpfv
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00014000
    fffff880`1a800000 fffff880`1a80d000   hiber_storpo
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    fffff880`1ce56000 fffff880`1d121000   hiber_iaStor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  002CB000
    fffff880`1d121000 fffff880`1d135000   hiber_dumpfv
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00014000
    fffff880`1a800000 fffff880`1a80d000   hiber_storpo
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    fffff880`1ca55000 fffff880`1cd20000   hiber_iaStor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  002CB000
    2: kd> .trap 0xfffff8800316a9b0
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=00000000000a0003
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff800b88f55ff rsp=fffff8800316ab40 rbp=000000000000ffff
     r8=0000000000000000  r9=0000000000000004 r10=0000000007352888
    r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz na po cy
    nt!ExpScanGeneralLookasideList+0x60:
    fffff800`b88f55ff 8b41d8          mov     eax,dword ptr [rcx-28h] ds:00000000`0009ffdb=????????
      My System SpecsSystem Spec

  3. #3


    Posts : 13
    Windows 8 Media Center Pro


    Quote Originally Posted by usasma View Post
    Only 40 Windows Updates installed. Most systems have 66 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    WPRO_41_2001.sys (CACE Technologies WinPcap Packet Driver) dates from 2011, please update the program with the latest, Win8 compatible version. If there isn't a Win8 compatible version, please uninstall it.

    trufos.sys, bdfwfpf.sys, and avchv.sys (all are a part of BitDefender) date from 2011, please update the program with the latest, Win8 compatible version.

    LGBusEnum.sys (a part of your Logitech software) dates from 2011, please update the program with the latest, Win8 compatible version. If there isn't a Win8 compatible version, please uninstall it.

    AsrAppCharger.sys (a part of AsRock App Charger) dates from 2011, please uninstall it.

    All 3 memory dumps in the upload are all STOP 0xA and blame the kernel (core) of the OS.
    If all of the above doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

    Also, if you're having more BSOD's than the 3 that were uploaded, I'd suspect that there also might be a hardware problem (maybe with the video card?). Start with these free diagnostics (I'd start with the 2 video test sections first): Hardware Diagnostics

    Code:
    Loading Dump File [C:\Users\Owner\Downloads\053013-51796-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols;srv*c:\SymcachePublic*http://ctxsym.citrix.com/symbolsad/symbols
    Executable search path is: 
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    Machine Name:
    Kernel base = 0xfffff800`b880b000 PsLoadedModuleList = 0xfffff800`b8ad5a80
    Debug session time: Thu May 30 16:27:21.536 2013 (UTC - 4:00)
    System Uptime: 10 days 2:42:48.361
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...........................................
    Loading User Symbols
    Loading unloaded module list
    ..................................................
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {9ffdb, 2, 0, fffff800b88f55ff}
    
    Probably caused by : ntkrnlmp.exe ( nt!ExpScanGeneralLookasideList+60 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v; !sysinfo cpuspeed; !sysinfo SMBIOS; lmtsmn
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 000000000009ffdb, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff800b88f55ff, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS:  000000000009ffdb 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    nt!ExpScanGeneralLookasideList+60
    fffff800`b88f55ff 8b41d8          mov     eax,dword ptr [rcx-28h]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    BUGCHECK_STR:  AV
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  fffff8800316a9b0 -- (.trap 0xfffff8800316a9b0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=00000000000a0003
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff800b88f55ff rsp=fffff8800316ab40 rbp=000000000000ffff
     r8=0000000000000000  r9=0000000000000004 r10=0000000007352888
    r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz na po cy
    nt!ExpScanGeneralLookasideList+0x60:
    fffff800`b88f55ff 8b41d8          mov     eax,dword ptr [rcx-28h] ds:00000000`0009ffdb=????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff800b8885669 to fffff800b8886340
    
    STACK_TEXT:  
    fffff880`0316a868 fffff800`b8885669 : 00000000`0000000a 00000000`0009ffdb 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`0316a870 fffff800`b8883ee0 : 00000000`00000000 fffff800`b8a9aa40 fffffa80`0786fc00 fffff880`0316a9b0 : nt!KiBugCheckDispatch+0x69
    fffff880`0316a9b0 fffff800`b88f55ff : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`00000001 : nt!KiPageFault+0x260
    fffff880`0316ab40 fffff800`b88b7f14 : 00000000`00000008 00000000`00000080 00000000`00000001 00000000`00000000 : nt!ExpScanGeneralLookasideList+0x60
    fffff880`0316ab70 fffff800`b88b8653 : 00000000`00000002 fffff880`0316abe0 00000000`00000008 00000000`00000000 : nt!ExAdjustLookasideDepth+0x30
    fffff880`0316aba0 fffff800`b882d551 : fffffa80`06a07040 e8cf8b48`19b20000 00000000`00000000 e8cf8b48`15b20000 : nt!KeBalanceSetManager+0xc3
    fffff880`0316ac10 fffff800`b886bdd6 : fffff880`009c0180 fffffa80`06a07040 fffff880`009cbe40 fffffa80`06a081c0 : nt!PspSystemThreadStartup+0x59
    fffff880`0316ac60 00000000`00000000 : fffff880`0316b000 fffff880`03165000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!ExpScanGeneralLookasideList+60
    fffff800`b88f55ff 8b41d8          mov     eax,dword ptr [rcx-28h]
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  nt!ExpScanGeneralLookasideList+60
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  50ab0e64
    
    BUCKET_ID_FUNC_OFFSET:  60
    
    FAILURE_BUCKET_ID:  AV_nt!ExpScanGeneralLookasideList
    
    BUCKET_ID:  AV_nt!ExpScanGeneralLookasideList
    
    Followup: MachineOwner
    ---------
    
    sysinfo: could not find necessary interfaces.
    sysinfo: note that mssmbios.sys must be loaded (XPSP2+).
    sysinfo: could not find necessary interfaces.
    sysinfo: note that mssmbios.sys must be loaded (XPSP2+).
    start             end                 module name
    fffff880`01032000 fffff880`0109f000   ACPI     ACPI.sys     Thu Sep 20 02:09:16 2012 (505AB30C)
    fffff880`01010000 fffff880`01027000   acpiex   acpiex.sys   Wed Jul 25 22:25:57 2012 (5010AAB5)
    fffff880`03c51000 fffff880`03ce3000   afd      afd.sys      Mon Nov 05 22:53:42 2012 (509889C6)
    fffff880`0449a000 fffff880`044b2000   AgileVpn AgileVpn.sys Wed Jul 25 22:23:11 2012 (5010AA0F)
    fffff880`00e84000 fffff880`00e94000   asahci64 asahci64.sys Tue Jul 17 23:15:00 2012 (50062A34)
    fffff880`064a7000 fffff880`064cc000   asmthub3 asmthub3.sys Mon Aug 20 08:28:29 2012 (50322D6D)
    fffff880`056b2000 fffff880`0571a000   asmtxhci asmtxhci.sys Mon Aug 20 08:28:15 2012 (50322D5F)
    fffff880`0443a000 fffff880`04441000   AsrAppCharger AsrAppCharger.sys Tue May 10 04:28:46 2011 (4DC8F73E)
    fffff880`00e7a000 fffff880`00e84000   atapi    atapi.sys    Wed Jul 25 22:30:33 2012 (5010ABC9)
    fffff880`00dc9000 fffff880`00dfd000   ataport  ataport.SYS  Wed Jul 25 22:29:04 2012 (5010AB70)
    fffff960`00a8c000 fffff960`00aec000   ATMFD    ATMFD.DLL    unavailable (00000000)
    fffff880`00aed000 fffff880`00b9b000   avc3     avc3.sys     Tue Mar 20 07:04:13 2012 (4F68642D)
    fffff880`05653000 fffff880`05697000   avchv    avchv.sys    Fri Nov 25 04:04:45 2011 (4ECF5A2D)
    fffff880`03bdf000 fffff880`03bf0000   BasicDisplay BasicDisplay.sys Wed Jul 25 22:29:08 2012 (5010AB74)
    fffff880`04153000 fffff880`04160000   BasicRender BasicRender.sys Wed Jul 25 22:28:51 2012 (5010AB63)
    fffff880`04412000 fffff880`0443a000   bdfwfpf  bdfwfpf.sys  Mon Nov 14 12:16:17 2011 (4EC14CE1)
    fffff880`0414b000 fffff880`04153000   Beep     Beep.SYS     Wed Jul 25 22:30:19 2012 (5010ABBB)
    fffff880`00d40000 fffff880`00d4a000   BOOTVID  BOOTVID.dll  Wed Jul 25 22:30:22 2012 (5010ABBE)
    fffff880`1a767000 fffff880`1a787000   bowser   bowser.sys   Wed Jul 25 22:28:01 2012 (5010AB31)
    fffff960`0082b000 fffff960`00861000   cdd      cdd.dll      unavailable (00000000)
    fffff880`1aa31000 fffff880`1aa51000   cdfs     cdfs.sys     Wed Jul 25 22:30:10 2012 (5010ABB2)
    fffff880`1aa00000 fffff880`1aa31000   cdrom    cdrom.sys    Wed Jul 25 22:26:36 2012 (5010AADC)
    fffff880`00d4a000 fffff880`00dc9000   CI       CI.dll       Thu Oct 11 01:17:18 2012 (5076565E)
    fffff880`00a31000 fffff880`00a87000   CLASSPNP CLASSPNP.SYS Thu Oct 11 01:19:44 2012 (507656F0)
    fffff880`00cac000 fffff880`00d08000   CLFS     CLFS.SYS     Wed Jul 25 22:29:39 2012 (5010AB93)
    fffff880`00ea0000 fffff880`00f2c000   cng      cng.sys      Thu Oct 11 01:17:34 2012 (5076566E)
    fffff880`044de000 fffff880`044ed000   CompositeBus CompositeBus.sys Wed Jul 25 22:28:03 2012 (5010AB33)
    fffff880`06000000 fffff880`0600d000   condrv   condrv.sys   Wed Jul 25 22:30:08 2012 (5010ABB0)
    fffff880`01ed7000 fffff880`01eeb000   crashdmp crashdmp.sys Wed Jul 25 22:29:24 2012 (5010AB84)
    fffff880`044f0000 fffff880`04581000   csc      csc.sys      Thu Sep 20 02:08:29 2012 (505AB2DD)
    fffff880`045d2000 fffff880`045f3000   dfsc     dfsc.sys     Wed Jul 25 22:26:53 2012 (5010AAED)
    fffff880`045c1000 fffff880`045d2000   discache discache.sys Wed Jul 25 22:28:23 2012 (5010AB47)
    fffff880`01dc2000 fffff880`01dde000   disk     disk.sys     Wed Jul 25 22:29:25 2012 (5010AB85)
    fffff880`05f5a000 fffff880`05f7c000   drmk     drmk.sys     Thu Oct 11 01:18:59 2012 (507656C3)
    fffff880`0649a000 fffff880`064a7000   dump_diskdump dump_diskdump.sys Wed Jul 25 22:29:58 2012 (5010ABA6)
    fffff880`064ef000 fffff880`06503000   dump_dumpfve dump_dumpfve.sys Thu Sep 20 02:09:30 2012 (505AB31A)
    fffff880`03e00000 fffff880`040cb000   dump_iaStorA dump_iaStorA.sys Mon Nov 19 15:09:40 2012 (50AA9204)
    fffff880`03a19000 fffff880`03b80000   dxgkrnl  dxgkrnl.sys  Thu Sep 20 02:08:06 2012 (505AB2C6)
    fffff880`03b91000 fffff880`03bdf000   dxgmms1  dxgmms1.sys  Thu Sep 20 02:07:37 2012 (505AB2A9)
    fffff880`0157c000 fffff880`01596000   EhStorClass EhStorClass.sys Wed Jul 25 22:26:24 2012 (5010AAD0)
    fffff880`1a82e000 fffff880`1a83a000   ElbyCDIO ElbyCDIO.sys Mon Mar 04 04:21:51 2013 (513467AF)
    fffff880`01200000 fffff880`01214000   fileinfo fileinfo.sys Wed Jul 25 22:28:02 2012 (5010AB32)
    fffff880`01596000 fffff880`015f6000   fltmgr   fltmgr.sys   Wed Jul 25 22:30:09 2012 (5010ABB1)
    fffff880`01cbd000 fffff880`01cc7000   Fs_Rec   Fs_Rec.sys   unavailable (00000000)
    fffff880`01e00000 fffff880`01e76000   fvevol   fvevol.sys   Thu Sep 20 02:08:15 2012 (505AB2CF)
    fffff880`02123000 fffff880`0218b000   fwpkclnt fwpkclnt.sys Thu Sep 20 02:06:46 2012 (505AB276)
    fffff880`1a800000 fffff880`1a806c00   GEARAspiWDM GEARAspiWDM.sys Thu May 03 15:56:17 2012 (4FA2E2E1)
    fffff880`00a00000 fffff880`00a31000   gzflt    gzflt.sys    Wed Apr 11 10:03:18 2012 (4F858F26)
    fffff800`b8f54000 fffff800`b8fc0000   hal      hal.dll      Tue Oct 23 23:03:21 2012 (50875A79)
    fffff880`052d2000 fffff880`052e8000   HDAudBus HDAudBus.sys Thu Sep 20 02:08:43 2012 (505AB2EB)
    fffff880`06442000 fffff880`0649a000   HdAudio  HdAudio.sys  Wed Jul 25 22:26:49 2012 (5010AAE9)
    fffff880`05838000 fffff880`0584b000   HECIx64  HECIx64.sys  Mon Dec 17 14:32:21 2012 (50CF7345)
    fffff880`06510000 fffff880`0652b000   HIDCLASS HIDCLASS.SYS Mon Nov 19 23:56:10 2012 (50AB0D6A)
    fffff880`0652b000 fffff880`06533000   HIDPARSE HIDPARSE.SYS Wed Jul 25 22:30:15 2012 (5010ABB7)
    fffff880`06503000 fffff880`06510000   hidusb   hidusb.sys   Wed Jul 25 22:28:25 2012 (5010AB49)
    fffff880`1a68b000 fffff880`1a767000   HTTP     HTTP.sys     Mon Nov 05 22:54:06 2012 (509889DE)
    fffff880`0125c000 fffff880`01527000   iaStorA  iaStorA.sys  Mon Nov 19 15:09:40 2012 (50AA9204)
    fffff880`0585a000 fffff880`05d751a0   igdkmd64 igdkmd64.sys Wed Dec 12 19:42:26 2012 (50C92472)
    fffff880`0657b000 fffff880`06586000   ikbevent ikbevent.sys Tue Jun 12 15:22:18 2012 (4FD796EA)
    fffff880`06554000 fffff880`0655f000   imsevent imsevent.sys Thu Aug 16 19:20:04 2012 (502D8024)
    fffff880`05749000 fffff880`05765000   intelppm intelppm.sys Mon Nov 05 22:55:02 2012 (50988A16)
    fffff880`05765000 fffff880`05776000   ISCTD64  ISCTD64.sys  Fri May 04 20:44:01 2012 (4FA477D1)
    fffff880`1a994000 fffff880`1a9ff000   k57nd60a k57nd60a.sys Sun Aug 26 00:58:34 2012 (5039ACFA)
    fffff880`06586000 fffff880`06595000   kbdclass kbdclass.sys Wed Jul 25 22:28:47 2012 (5010AB5F)
    fffff880`0656e000 fffff880`0657b000   kbdhid   kbdhid.sys   Wed Jul 25 22:28:49 2012 (5010AB61)
    fffff800`b85f3000 fffff800`b85fc000   kd       kd.dll       Wed Jul 25 22:30:34 2012 (5010ABCA)
    fffff880`045f3000 fffff880`045fe000   kdnic    kdnic.sys    Wed Jul 25 22:27:41 2012 (5010AB1D)
    fffff880`05600000 fffff880`0564f000   ks       ks.sys       Wed Jul 25 22:29:02 2012 (5010AB6E)
    fffff880`01c91000 fffff880`01cac000   ksecdd   ksecdd.sys   Thu Sep 20 02:09:16 2012 (505AB30C)
    fffff880`01a6f000 fffff880`01a9e000   ksecpkg  ksecpkg.sys  Thu Oct 11 01:16:46 2012 (5076563E)
    fffff880`05f7c000 fffff880`05f81380   ksthunk  ksthunk.sys  Wed Jul 25 22:28:58 2012 (5010AB6A)
    fffff880`0564f000 fffff880`05652d80   LGBusEnum LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
    fffff880`1a80d000 fffff880`1a822000   LGSHidFilt LGSHidFilt.Sys Wed Aug 22 18:27:24 2012 (50355CCC)
    fffff880`065cb000 fffff880`065df000   lltdio   lltdio.sys   Wed Jul 25 22:24:02 2012 (5010AA42)
    fffff880`065a3000 fffff880`065cb000   luafv    luafv.sys    Wed Jul 25 22:29:13 2012 (5010AB79)
    fffff880`06434000 fffff880`06442000   MBfilt64 MBfilt64.sys Thu Jul 30 23:40:32 2009 (4A7267B0)
    fffff880`00c4d000 fffff880`00cac000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Wed Jul 25 22:30:12 2012 (5010ABB4)
    fffff880`08742000 fffff880`08750000   monitor  monitor.sys  Wed Jul 25 22:24:55 2012 (5010AA77)
    fffff880`0655f000 fffff880`0656e000   mouclass mouclass.sys Wed Jul 25 22:28:47 2012 (5010AB5F)
    fffff880`1a822000 fffff880`1a82e000   mouhid   mouhid.sys   Wed Jul 25 22:28:47 2012 (5010AB5F)
    fffff880`00e60000 fffff880`00e7a000   mountmgr mountmgr.sys Wed Jul 25 22:29:33 2012 (5010AB8D)
    fffff880`1a787000 fffff880`1a79e000   mpsdrv   mpsdrv.sys   Thu Oct 11 01:15:15 2012 (507655E3)
    fffff880`1a79e000 fffff880`1a800000   mrxsmb   mrxsmb.sys   Mon Nov 05 22:52:47 2012 (5098898F)
    fffff880`1a600000 fffff880`1a64b000   mrxsmb10 mrxsmb10.sys Wed Jul 25 22:23:06 2012 (5010AA0A)
    fffff880`1a64b000 fffff880`1a685000   mrxsmb20 mrxsmb20.sys Mon Nov 05 22:55:09 2012 (50988A1D)
    fffff880`03bf0000 fffff880`03bfc000   Msfs     Msfs.SYS     Wed Jul 25 22:30:24 2012 (5010ABC0)
    fffff880`010a9000 fffff880`010b3000   msisadrv msisadrv.sys Wed Jul 25 22:28:02 2012 (5010AB32)
    fffff880`1a966000 fffff880`1a97d000   mslldp   mslldp.sys   Wed Jul 25 22:23:53 2012 (5010AA39)
    fffff880`010d4000 fffff880`01137000   msrpc    msrpc.sys    unavailable (00000000)
    fffff880`045b5000 fffff880`045c1000   mssmbios mssmbios.sys Wed Jul 25 22:29:19 2012 (5010AB7F)
    fffff880`021e1000 fffff880`021f8000   mup      mup.sys      Wed Jul 25 22:30:00 2012 (5010ABA8)
    fffff880`01cc7000 fffff880`01dc2000   ndis     ndis.sys     Thu Oct 11 01:16:47 2012 (5076563F)
    fffff880`04441000 fffff880`0444d000   ndistapi ndistapi.sys Thu Sep 20 02:09:19 2012 (505AB30F)
    fffff880`0444d000 fffff880`0447c000   ndiswan  ndiswan.sys  Wed Jul 25 22:23:13 2012 (5010AA11)
    fffff880`057d8000 fffff880`057ec000   NDProxy  NDProxy.SYS  Thu Sep 20 02:08:11 2012 (505AB2CB)
    fffff880`0600d000 fffff880`06029000   Ndu      Ndu.sys      Wed Jul 25 22:23:41 2012 (5010AA2D)
    fffff880`03d0d000 fffff880`03d1d000   netbios  netbios.sys  Wed Jul 25 22:28:19 2012 (5010AB43)
    fffff880`04190000 fffff880`041e8000   netbt    netbt.sys    Wed Jul 25 22:24:26 2012 (5010AA5A)
    fffff880`01a00000 fffff880`01a6f000   NETIO    NETIO.SYS    Thu Oct 11 01:16:20 2012 (50765624)
    fffff880`03a00000 fffff880`03a12000   Npfs     Npfs.SYS     Wed Jul 25 22:30:26 2012 (5010ABC2)
    fffff880`045a9000 fffff880`045b5000   npsvctrig npsvctrig.sys Wed Jul 25 22:27:33 2012 (5010AB15)
    fffff880`0459b000 fffff880`045a9000   nsiproxy nsiproxy.sys Wed Jul 25 22:25:00 2012 (5010AA7C)
    fffff800`b880b000 fffff800`b8f54000   nt       ntkrnlmp.exe Tue Nov 20 00:00:20 2012 (50AB0E64)
    fffff880`01aae000 fffff880`01c91000   Ntfs     Ntfs.sys     Wed Jul 25 22:27:31 2012 (5010AB13)
    fffff880`04142000 fffff880`0414b000   Null     Null.SYS     unavailable (00000000)
    fffff880`08750000 fffff880`08783000   nvhda64v nvhda64v.sys Mon Feb 25 00:27:35 2013 (512AF647)
    fffff880`07c61000 fffff880`08742000   nvlddmkm nvlddmkm.sys Sun May 12 15:09:45 2013 (518FE8F9)
    fffff880`03ce3000 fffff880`03d0d000   pacer    pacer.sys    Wed Jul 25 22:23:05 2012 (5010AA09)
    fffff880`00f78000 fffff880`00f92000   partmgr  partmgr.sys  Wed Jul 25 22:30:03 2012 (5010ABAB)
    fffff880`00c00000 fffff880`00c3d000   pci      pci.sys      Wed Jul 25 22:27:43 2012 (5010AB1F)
    fffff880`010b3000 fffff880`010c2000   PCIIDEX  PCIIDEX.SYS  Wed Jul 25 22:29:09 2012 (5010AB75)
    fffff880`01cac000 fffff880`01cbd000   pcw      pcw.sys      Wed Jul 25 22:28:44 2012 (5010AB5C)
    fffff880`00f61000 fffff880`00f78000   pdc      pdc.sys      Mon Nov 05 22:55:56 2012 (50988A4C)
    fffff880`1aa88000 fffff880`1ab53000   peauth   peauth.sys   Wed Jul 25 22:24:24 2012 (5010AA58)
    fffff880`05f0f000 fffff880`05f5a000   portcls  portcls.sys  Thu Oct 11 01:16:51 2012 (50765643)
    fffff880`00d2b000 fffff880`00d40000   PSHED    PSHED.dll    Thu Jul 26 00:53:53 2012 (5010CD61)
    fffff880`05797000 fffff880`057bc000   rasl2tp  rasl2tp.sys  Wed Jul 25 22:23:16 2012 (5010AA14)
    fffff880`057bc000 fffff880`057d6000   raspppoe raspppoe.sys Wed Jul 25 22:24:55 2012 (5010AA77)
    fffff880`05776000 fffff880`05797000   raspptp  raspptp.sys  Wed Jul 25 22:23:13 2012 (5010AA11)
    fffff880`0447c000 fffff880`0449a000   rassstp  rassstp.sys  Wed Jul 25 22:23:59 2012 (5010AA3F)
    fffff880`03d1d000 fffff880`03d8f000   rdbss    rdbss.sys    Wed Jul 25 22:25:57 2012 (5010AAB5)
    fffff880`05697000 fffff880`056a2000   rdpbus   rdpbus.sys   Wed Jul 25 22:28:19 2012 (5010AB43)
    fffff880`1a989000 fffff880`1a994000   rdpvideominiport rdpvideominiport.sys Fri Oct 12 01:48:28 2012 (5077AF2C)
    fffff880`021a6000 fffff880`021e1000   rdyboost rdyboost.sys Wed Jul 25 22:28:34 2012 (5010AB52)
    fffff880`065df000 fffff880`065f7000   rspndr   rspndr.sys   Wed Jul 25 22:24:06 2012 (5010AA46)
    fffff880`0604b000 fffff880`06433080   RTKVHD64 RTKVHD64.sys Tue Aug 07 06:49:39 2012 (5020F2C3)
    fffff880`1abc3000 fffff880`1abf2000   SCSIPORT SCSIPORT.SYS Wed Jul 25 22:28:58 2012 (5010AB6A)
    fffff880`1ab53000 fffff880`1ab5e000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
    fffff880`05732000 fffff880`0573f000   serenum  serenum.sys  Wed Jul 25 22:30:13 2012 (5010ABB5)
    fffff880`0571a000 fffff880`05732000   serial   serial.sys   Wed Jul 25 22:30:01 2012 (5010ABA9)
    fffff880`00f92000 fffff880`00fdb000   spaceport spaceport.sys unavailable (00000000)
    fffff880`1a8d9000 fffff880`1a966000   srv      srv.sys      Wed Jul 25 22:25:28 2012 (5010AA98)
    fffff880`1a83a000 fffff880`1a8d9000   srv2     srv2.sys     Fri Oct 12 01:46:26 2012 (5077AEB2)
    fffff880`1ab5e000 fffff880`1aba2000   srvnet   srvnet.sys   Wed Jul 25 22:23:17 2012 (5010AA15)
    fffff880`01527000 fffff880`0157c000   storport storport.sys Mon Nov 26 22:56:39 2012 (50B439F7)
    fffff880`057d6000 fffff880`057d7480   swenum   swenum.sys   Wed Jul 25 22:28:53 2012 (5010AB65)
    fffff880`01eed000 fffff880`02123000   tcpip    tcpip.sys    Thu Sep 20 02:08:44 2012 (505AB2EC)
    fffff880`1aba2000 fffff880`1abb4000   tcpipreg tcpipreg.sys Wed Jul 25 22:23:13 2012 (5010AA11)
    fffff880`04182000 fffff880`04190000   TDI      TDI.SYS      Wed Jul 25 22:27:59 2012 (5010AB2F)
    fffff880`04160000 fffff880`04182000   tdx      tdx.sys      Wed Jul 25 22:24:58 2012 (5010AA7A)
    fffff880`00d08000 fffff880`00d2b000   tm       tm.sys       Wed Jul 25 22:29:01 2012 (5010AB6D)
    fffff880`00f2c000 fffff880`00f54000   tpm      tpm.sys      Thu Sep 20 02:07:21 2012 (505AB299)
    fffff880`00b9b000 fffff880`00bf6000   trufos   trufos.sys   Wed Oct 19 05:10:43 2011 (4E9E9413)
    fffff960`007bd000 fffff960`007c6000   TSDDD    TSDDD.dll    unavailable (00000000)
    fffff880`044b2000 fffff880`044de000   tunnel   tunnel.sys   Wed Jul 25 22:23:04 2012 (5010AA08)
    fffff880`05800000 fffff880`05838000   ucx01000 ucx01000.sys Thu Sep 20 02:07:54 2012 (505AB2BA)
    fffff880`04400000 fffff880`04412000   umbus    umbus.sys    Wed Jul 25 22:27:39 2012 (5010AB1B)
    fffff880`064cc000 fffff880`064ef000   usbccgp  usbccgp.sys  Wed Jul 25 22:27:06 2012 (5010AAFA)
    fffff880`05ed1000 fffff880`05edc000   USBD     USBD.SYS     Thu Sep 20 02:10:20 2012 (505AB34C)
    fffff880`05dcd000 fffff880`05de3000   usbehci  usbehci.sys  Thu Sep 20 02:09:27 2012 (505AB317)
    fffff880`05e53000 fffff880`05ed1000   usbhub   usbhub.sys   Thu Sep 20 02:09:04 2012 (505AB300)
    fffff880`05f82000 fffff880`05ff5000   UsbHub3  UsbHub3.sys  Mon Nov 05 22:54:19 2012 (509889EB)
    fffff880`052e8000 fffff880`05363000   USBPORT  USBPORT.SYS  Thu Sep 20 02:09:39 2012 (505AB323)
    fffff880`05d76000 fffff880`05dcd000   USBXHCI  USBXHCI.SYS  Thu Sep 20 02:07:35 2012 (505AB2A7)
    fffff880`1abb4000 fffff880`1abc3000   VClone   VClone.sys   Sun Mar 10 20:49:12 2013 (513D2A08)
    fffff880`00f54000 fffff880`00f61000   vdrvroot vdrvroot.sys Wed Jul 25 22:27:29 2012 (5010AB11)
    fffff880`03d8f000 fffff880`03dac000   VirtuWDDM VirtuWDDM.sys Wed Oct 03 14:47:55 2012 (506C885B)
    fffff880`00fdb000 fffff880`00ff3000   volmgr   volmgr.sys   Wed Jul 25 22:29:22 2012 (5010AB82)
    fffff880`00e00000 fffff880`00e60000   volmgrx  volmgrx.sys  unavailable (00000000)
    fffff880`01e76000 fffff880`01ecb000   volsnap  volsnap.sys  Wed Jul 25 22:30:26 2012 (5010ABC2)
    fffff880`04581000 fffff880`0459b000   wanarp   wanarp.sys   Thu Sep 20 02:05:51 2012 (505AB23F)
    fffff880`03b80000 fffff880`03b91000   watchdog watchdog.sys Wed Jul 25 22:29:05 2012 (5010AB71)
    fffff880`01137000 fffff880`011f9000   Wdf01000 Wdf01000.sys Wed Jul 25 22:25:13 2012 (5010AA89)
    fffff880`01000000 fffff880`01010000   WDFLDR   WDFLDR.SYS   Wed Jul 25 22:29:04 2012 (5010AB70)
    fffff880`0218b000 fffff880`021a6000   wfplwfs  wfplwfs.sys  Wed Jul 25 22:23:58 2012 (5010AA3E)
    fffff960`001b7000 fffff960`005ab000   win32k   win32k.sys   unavailable (00000000)
    fffff880`0573f000 fffff880`05749000   wmiacpi  wmiacpi.sys  Wed Jul 25 22:29:53 2012 (5010ABA1)
    fffff880`0109f000 fffff880`010a9000   WMILIB   WMILIB.SYS   Wed Jul 25 22:30:04 2012 (5010ABAC)
    fffff880`01027000 fffff880`01032000   WppRecorder WppRecorder.sys Wed Jul 25 22:29:07 2012 (5010AB73)
    fffff880`1a97d000 fffff880`1a989000   WPRO_41_2001 WPRO_41_2001.sys Mon Nov 07 16:04:48 2011 (4EB847F0)
    fffff880`1aa51000 fffff880`1aa6c000   xusb22   xusb22.sys   Wed Jul 25 22:26:57 2012 (5010AAF1)
    
    Unloaded modules:
    fffff880`0878c000 fffff880`08794000   drmkaud.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00008000
    fffff880`0878a000 fffff880`0878c000   MSPQM.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00002000
    fffff880`08788000 fffff880`0878a000   MSTEE.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00002000
    fffff880`08785000 fffff880`08788000   MSKSSRV.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00003000
    fffff880`08783000 fffff880`08785000   MSPCLOCK.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00002000
    fffff880`05edc000 fffff880`05f0f000   nvhda64v.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00033000
    fffff880`1abf2000 fffff880`1ac00000   monitor.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000E000
    fffff880`04827000 fffff880`052d2000   nvlddmkm.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00AAB000
    fffff880`06595000 fffff880`065a3000   monitor.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000E000
    fffff880`1aa79000 fffff880`1aa86000   hiber_storpo
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    fffff880`1d29d000 fffff880`1d568000   hiber_iaStor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  002CB000
    fffff880`1d568000 fffff880`1d57c000   hiber_dumpfv
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00014000
    fffff880`1aa6c000 fffff880`1aa79000   hiber_storpo
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    fffff880`1d2db000 fffff880`1d5a6000   hiber_iaStor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  002CB000
    fffff880`1d5a6000 fffff880`1d5ba000   hiber_dumpfv
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00014000
    fffff880`1abf2000 fffff880`1abff000   hiber_storpo
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    fffff880`1d28c000 fffff880`1d557000   hiber_iaStor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  002CB000
    fffff880`1d557000 fffff880`1d56b000   hiber_dumpfv
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00014000
    fffff880`1aa78000 fffff880`1aa85000   hiber_storpo
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    fffff880`1d242000 fffff880`1d50d000   hiber_iaStor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  002CB000
    fffff880`1d50d000 fffff880`1d521000   hiber_dumpfv
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00014000
    fffff880`1aa6b000 fffff880`1aa78000   hiber_storpo
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    fffff880`1d6ea000 fffff880`1d9b5000   hiber_iaStor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  002CB000
    fffff880`1d9b5000 fffff880`1d9c9000   hiber_dumpfv
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00014000
    fffff880`1aa5e000 fffff880`1aa6b000   hiber_storpo
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    fffff880`1d616000 fffff880`1d8e1000   hiber_iaStor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  002CB000
    fffff880`1d8e1000 fffff880`1d8f5000   hiber_dumpfv
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00014000
    fffff880`1aa51000 fffff880`1aa5e000   hiber_storpo
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    fffff880`1d260000 fffff880`1d52b000   hiber_iaStor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  002CB000
    fffff880`1d52b000 fffff880`1d53f000   hiber_dumpfv
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00014000
    fffff880`1abf2000 fffff880`1abff000   hiber_storpo
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    fffff880`1cebc000 fffff880`1d187000   hiber_iaStor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  002CB000
    fffff880`1d187000 fffff880`1d19b000   hiber_dumpfv
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00014000
    fffff880`1aa78000 fffff880`1aa85000   hiber_storpo
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    fffff880`1d236000 fffff880`1d501000   hiber_iaStor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  002CB000
    fffff880`1d501000 fffff880`1d515000   hiber_dumpfv
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00014000
    fffff880`1aa6b000 fffff880`1aa78000   hiber_storpo
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    fffff880`1d29b000 fffff880`1d566000   hiber_iaStor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  002CB000
    fffff880`1d566000 fffff880`1d57a000   hiber_dumpfv
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00014000
    fffff880`1aa5e000 fffff880`1aa6b000   hiber_storpo
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    fffff880`1cef5000 fffff880`1d1c0000   hiber_iaStor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  002CB000
    fffff880`1d1c0000 fffff880`1d1d4000   hiber_dumpfv
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00014000
    fffff880`1aa51000 fffff880`1aa5e000   hiber_storpo
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    fffff880`1ce3f000 fffff880`1d10a000   hiber_iaStor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  002CB000
    fffff880`1d10a000 fffff880`1d11e000   hiber_dumpfv
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00014000
    fffff880`1a800000 fffff880`1a80d000   hiber_storpo
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    fffff880`1ce56000 fffff880`1d121000   hiber_iaStor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  002CB000
    fffff880`1d121000 fffff880`1d135000   hiber_dumpfv
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00014000
    fffff880`1a800000 fffff880`1a80d000   hiber_storpo
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    fffff880`1ca55000 fffff880`1cd20000   hiber_iaStor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  002CB000
    2: kd> .trap 0xfffff8800316a9b0
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=00000000000a0003
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff800b88f55ff rsp=fffff8800316ab40 rbp=000000000000ffff
     r8=0000000000000000  r9=0000000000000004 r10=0000000007352888
    r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz na po cy
    nt!ExpScanGeneralLookasideList+0x60:
    fffff800`b88f55ff 8b41d8          mov     eax,dword ptr [rcx-28h] ds:00000000`0009ffdb=????????
    Hey!

    Thank you for taking your time. I've followed every instruction you gave me; I want to try and see if unstalling those drivers/updates would let me update my graphic drivers. If it wont I'll just carry on.

    I've done everything except this:

    - trufos.sys, bdfwfpf.sys, and avchv.sys (all are a part of BitDefender) date from 2011, please update the program with the latest, Windows 8 compatible version.

    This version of Bitdefender wasn't compatible with Windows 8 - I've already uninstalled it. How do I remove those files?

    Edit: Now that I think of it. I uninstalled those drivers - but they might be there anyways? Just like the Bitdefender drivers? How can I make sure I've removed them completely, do I need to remove it in a special way?
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Safely remove trufos.sys:
    1) Create a Restore Point using System Restore
    2) Create a Repair disc:
    Win7 - Go to Start...All Programs...Maintenance...Create a System Repair Disc
    Win8 - Press "WIN" and "R" to open the Run dialog...type "RECDISC" (without the quotes) and press ENTER
    3) Test the System Repair disc to make sure that you can get to the System Restore entry when you boot from the disk (you may also want to try actually using System Restore to make sure that it works)
    4) Download this free program (Autoruns for Windows) and use it to disable any instances of trufos.sys that are starting (or any other BItDefender entries) (DO NOT DELETE - only disable by removing the checkmark in the left hand column)
    5) Check in Device Manager (to include showing hidden devices from the View menu item) and ensure that any instances of trufos.sys (or any other BitDefender entries) are "Uninstalled" (DO NOT DISABLE THESE).
    6) Check in the Services applet (services.msc) to be sure any instances of trufos.sys or any other BitDefender entries are disabled.
    7) Go to C:\Windows\System32\drivers and rename the trufos.sys driver to trufos.BAD


    In the event that the system doesn't boot:

    1) Boot from the System Repair disc and use the Command Prompt option to rename trufos.BAD to trufos.sys
    2) Boot from the System Repair disc and use the System Restore option to restore the system to a point before the changes were made.

    Good luck!
    Do it again for bdfwfpf.sys, and again for avchv.sys
    The point of doing each one individually is so you'll know if one prevents the system from booting.

    Drivers can still be on your system and not be loading.
    Or they can still be loading.
    I suggest waiting to see if they show up in the BSOD's - as that's where the problems lie.

    Once you've removed the BitDefender drivers - then try the video drivers again.
      My System SpecsSystem Spec

  5. #5


    Posts : 13
    Windows 8 Media Center Pro


    Quote Originally Posted by usasma View Post
    Safely remove trufos.sys:
    1) Create a Restore Point using System Restore
    2) Create a Repair disc:
    Win7 - Go to Start...All Programs...Maintenance...Create a System Repair Disc
    Win8 - Press "WIN" and "R" to open the Run dialog...type "RECDISC" (without the quotes) and press ENTER
    3) Test the System Repair disc to make sure that you can get to the System Restore entry when you boot from the disk (you may also want to try actually using System Restore to make sure that it works)
    4) Download this free program (Autoruns for Windows) and use it to disable any instances of trufos.sys that are starting (or any other BItDefender entries) (DO NOT DELETE - only disable by removing the checkmark in the left hand column)
    5) Check in Device Manager (to include showing hidden devices from the View menu item) and ensure that any instances of trufos.sys (or any other BitDefender entries) are "Uninstalled" (DO NOT DISABLE THESE).
    6) Check in the Services applet (services.msc) to be sure any instances of trufos.sys or any other BitDefender entries are disabled.
    7) Go to C:\Windows\System32\drivers and rename the trufos.sys driver to trufos.BAD


    In the event that the system doesn't boot:

    1) Boot from the System Repair disc and use the Command Prompt option to rename trufos.BAD to trufos.sys
    2) Boot from the System Repair disc and use the System Restore option to restore the system to a point before the changes were made.

    Good luck!
    Do it again for bdfwfpf.sys, and again for avchv.sys
    The point of doing each one individually is so you'll know if one prevents the system from booting.

    Drivers can still be on your system and not be loading.
    Or they can still be loading.
    I suggest waiting to see if they show up in the BSOD's - as that's where the problems lie.

    Once you've removed the BitDefender drivers - then try the video drivers again.
    Ok, so I followed all of your steps! Guess what? When I tried to install the drivers it said the installer failed --> Nothing to do with BSODs tho, I didn't get any!

    I did some research and I found that the majority of the users experienced BSODs and some people have had their graphic cards burned. What do you think? I'm talking about version 320.18

    Thank you for your help! I didn't experience any more BSODs when I tried to install it but it still wouldn't install.

    EDIT: I tried to uninstall my current drivers to install the version before 320.18 (My drivers were bugged, it said I had 320.18 when control panel said I had 314.22) and I ran into a BSOD.

    I'm confused... (Do you know how I can remove the drivers, they're still there even after I've rebooted when I tried to uninstall them)


    EDIT2: I installed the new drivers! Got a BSOD after tho. I have a feeling it has to do with Geforce Experience and not the drivers since all BSODs I've received is when I started the program.
    Last edited by Varg; 04 Jun 2013 at 19:14.
      My System SpecsSystem Spec

  6. #6


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I'm not a graphics driver expert - I'd suggest that you post over in the Graphics Card forum for some expert help with that: Graphic Cards - Windows 8 Forums
      My System SpecsSystem Spec

BSOD when trying to update Nvidia driver
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