Litepurple
New Member
- Messages
- 3
Hello,
I'm trying to help my dad fix his desktop PC on the other side of the world via Skype Basically, he's installed Windows 8 (as a clean install) from the upgrade DVD however when Windows 8 boots and gets to "configuring devices" with about 69% progress and then BSOD and a crash dump. Does anyone know how I retrieve the crash dump file output even though Windows itself won't start? I want to see if there's a dodgy device somewhere causing errors. He did get occasional BSOD in Win7 so it sounds like it could be the same thing. The installation is fine up until that point.
I'm going to get my dad to try starting without any USB devices plugged in.
Thanks, LP.
I'm trying to help my dad fix his desktop PC on the other side of the world via Skype Basically, he's installed Windows 8 (as a clean install) from the upgrade DVD however when Windows 8 boots and gets to "configuring devices" with about 69% progress and then BSOD and a crash dump. Does anyone know how I retrieve the crash dump file output even though Windows itself won't start? I want to see if there's a dodgy device somewhere causing errors. He did get occasional BSOD in Win7 so it sounds like it could be the same thing. The installation is fine up until that point.
I'm going to get my dad to try starting without any USB devices plugged in.
Thanks, LP.
My Computer
System One
-
- OS
- Win8