Windows 8 and 8.1 Forums

BSOD and Crashing

  1. #11

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Not unusual - especially as it's a video problem.

    I still suspect the RST driver - so give the Intel version a try (the one that you linked to earlier)
    If it doesn't work, then post back and we'll try to track down the AHCI version.

    When you first visit the Intel Download Center it offers to do a scan of your computer.
    Try doing that to see if it'll give you any later updates (of any Intel components).

    In the past (XP days) hibernation problems were caused by video drivers.
    Now (Vista/7/8) hibernation problems can also be caused by chipset, video, storage, LAN/WLAN, and other drivers

      My System SpecsSystem Spec

  2. #12

    Posts : 13
    Windows 8 64 Bit

    I tried using the Intel Driver Update Utility, but to no affect. Doesn't detect any real updates. Just detects what I have installed.

    Here is what it looks like:

    Currenty have 11.6 RST installed as per the latest on Gigabyte's website.

    What's the next course you suggest?
      My System SpecsSystem Spec

  3. #13

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Try this one:

    If it doesn't install, post back and we'll try to locate the other version.

    You might want to try the video tests here: Additional Hardware Diagnostics
    I don't suspect the hardware, but the tests should rule it out.
      My System SpecsSystem Spec

  4. #14

    Posts : 13
    Windows 8 64 Bit

    Okay Done. RST 12.6 now installed.

    I've just run Furmark at 1920x1080 (0x MSAA) for 15 minutes.
    Max Temp: 78c @ 44% fan speed.

    Didn't encounter any problems there. I will move onto the next 3 benchmarks time permitting.

    What I have noticed with Bioshock Infinite, is that artifacts usually wouldn't appear/happen till 2-3 hours of gameplay.

    I will monitor and report back!
      My System SpecsSystem Spec

  5. #15

    Posts : 13
    Windows 8 64 Bit


    Just returned home, computer was asleep. Still same problem. Computer wouldn't resume from sleep.

    Monitor LED turned solid, however screen never came to life, then few seconds late, Monitor LED went back to blinking.
      My System SpecsSystem Spec

  6. #16

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Please do the following:
    - open Event Viewer (eventvwr.msc)
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

    Hopefully it'll give us a clue as to what's happening here.
      My System SpecsSystem Spec

  7. #17

    Posts : 13
    Windows 8 64 Bit

    Done and done.


    Let me know what you think. Thanks for all your help
      My System SpecsSystem Spec

  8. #18

    Posts : 5,139
    Win8.1Pro - Finally!!!

    I see multiple failures in the activation of a Volume License

    Should this be a pirated copy of Windows, it's possible that the crack/hack used to pirate the copy may be responsible for these problems. If that is the case, we may just be wasting your time here. Also, if the OS is pirated, it's against the forum rules and the topic would be closed.

    In the event that the system is legitimate, please contact your IT department/Microsoft for assistance in activating your Volume License. If the problem continues after the license is properly activated, please post back for further assistance.
      My System SpecsSystem Spec

  9. #19

    Posts : 13
    Windows 8 64 Bit

    It's certainly a legitimate version of Windows 8. There's no doubt about that.

    I've got the installation disc and cover that it comes in. Purchased from local PC store.

    And it shows as being activated in Windows....

    Not sure what it could be trying to activate.

    You recommend contacting Microsoft?

    I also ran HCI Memory Test - 5 windows for roughly 6 hours. They each did about 300-400 hrs courage and didn't find any problems with memory.
      My System SpecsSystem Spec

  10. #20

    Posts : 5,139
    Win8.1Pro - Finally!!!

    I'd first post over in our Updates/Activation forum: Windows Updates & Activation - Windows 8 Forums

    Warning 5/25/2013 06:51:27 Security-SPP 8233 None
    The rules engine reported a failed VL activation attempt.
    AppId = 0ff1ce15-a989-479d-af46-f275c6370663, SkuId = b322da9c-a2e2-4058-9e4e-f59a6970bd69
    FWIW - the same error also seems to appear for Volume Licenses for Office. Do you have a volume license for Office?
    Still, it's an error that I don't know anything about - and it's the only thing that I see that appears significant.

    If the folks over in the Updates/Activation forum can't help - then I'd suggest trying Microsoft.
    If Microsoft wants money for this - then I'd suggest wiping the computer and reinstalling Windows (to avoid paying the fee if it's too expensive). That way you can see if a fresh install fixes the problem - if it doesn't, you can always check back with Microsoft.

    Good luck!
      My System SpecsSystem Spec

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