Windows 8 and 8.1 Forums


  1. #1

    Posts : 3
    Windows 8 Pro with Media Center


    Hello all, I'm new to the forums

    I've been having an issue with my computer BSODing twice or thrice a day, usually when listening to music, but at times when idle too, hopefully you can help me.

    According to BlueScreenView it has been caused by my Xonar, which makes sense as most of the crashes happened whilst listening to music... But I'm not entirely sure how to solve it..

    I've tried running the Diagnostics Tool as stated to do before posting, but I get errors "Microsoft.NET unhandled exception" both when doing 'grab all...' or trying manually... So I'm unsure how complete the info will be... Either way please find it attached.

    Thank you so much in advance.

      My System SpecsSystem Spec

  2. #2

    Posts : 3
    Windows 8 Pro with Media Center

    I've managed to get more things to appear, apparently I was just being inpatient, I apologize... Here's the updated copy..
      My System SpecsSystem Spec

  3. #3

    Posts : 250
    Windows 7 Home Premium 64 Bit

    Security App
    Crashes indicate Norton being a possible cause. Remove and enable the default windows security software. to see if it provides more stability. Uninstallers (removal tools) for common antivirus software

    Malwarebytes Anti-Malware Free

    information   Information
    DO NOT start the free trial of MalwareBytes. Deselect the option when prompted.

    Tip   Tip
    Make full scans with both separately.

    Please run these tests and report back the results

    1. SFC /scannow to check windows for corruption - SFC /SCANNOW Command - System File Checker
    2. Disk check for errors on the hard drive - Disk Check
    3. Troubleshoot applications by a clean boot - Troubleshoot Problem with Clean Boot in Windows 8
    4. Memtest86+ paying close attention to part 3 - RAM - Test with Memtest86+
    5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure

    Drivers in red need to be updated or removed.

    lirsgt.sys Tue Jun 17 21:17:08 2008 (4857D574)
    part of a Copy Protection platform developed by Tages SA

    RemoteSystemMonitorSensor.sys Sat Jul 26 19:29:37 2008 (488B26C1)

    RemoteSystemMonitorSensor.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    ifsmount.sys Fri Aug 29 02:48:59 2008 (48B70F3B)
    Ext2fs File System Driver

    ext2fs.sys Thu Sep 25 21:38:43 2008 (48DBB083)
    Ext2fs File System Driver

    Rt64win7.sys Thu Feb 26 15:04:13 2009 (49A65B0D)
    Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC

    GEARAspiWDM.sys Mon May 18 18:17:04 2009 (4A1151C0)
    CD-ROM Class Filter Driver by Gear Software.[br]Also comes with iTunes

    uxpatch.sys Mon Jul 13 11:09:18 2009 (4A5AC17E)
    Some sort of Theme package from the Within Network

    HECIx64.sys Fri Sep 18 01:54:16 2009 (4AB293E8)
    Intel Management Engine Interface

    LGBusEnum.sys Tue Nov 24 07:36:48 2009 (4B0B38B0)
    Logitech Keyboard

    LGVirHid.sys Tue Nov 24 07:36:48 2009 (4B0B38B0)
    Logitech Gamepanel Virtual HID Device Driver

    hcwD3bda64.sys Tue Jun 29 19:26:05 2010 (4C29F46D)
    Mirics FlexiTV Msi2500 Device Driver[br]

    ladfGSCamd64.sys Tue Apr 12 00:41:01 2011 (4DA34B3D)
    Driver for the Logitech GSeries Headset

    ladfGSRamd64.sys Tue Apr 12 00:41:07 2011 (4DA34B43)
    Driver for the Logitech GSeries Headset

    SASKUTIL64.SYS Wed Jul 13 03:00:01 2011 (4E1CB5D1)

    SASDIFSV64.SYS Fri Jul 22 05:03:00 2011 (4E28B024)

    Debug session time: Thu May 16 05:01:46.372 2013 (UTC + 6:00)
    Loading Dump File [C:\Users\Koolkat77\SysnativeBSODApps\051613-9937-01.dmp]
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime: 0 days 8:07:42.046
    *** WARNING: Unable to verify timestamp for hcwD3bda64.sys
    *** ERROR: Module load completed but symbols could not be loaded for hcwD3bda64.sys
    Probably caused by : usbhub.sys
    BugCheck 9F, {3, fffffa800b8063c0, fffff802effe5b40, fffffa800f897010}
    Bugcheck code 0000009F
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800b8063c0, Physical Device Object of the stack
    Arg3: fffff802effe5b40, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa800f897010, The blocked IRP
    PROCESS_NAME:  dwmm.exe
    FAILURE_BUCKET_ID:  0x9F_3_IMAGE_usbhub.sys
    MaxSpeed:     2930
    CurrentSpeed: 2926
    BiosVersion = 6.18
    BiosReleaseDate = 01/05/2012
    SystemManufacturer = Hewlett-Packard
    SystemProductName = HPE-450es
      My System SpecsSystem Spec

  4. #4

    Posts : 3
    Windows 8 Pro with Media Center

    Thank you so much KoolKat!

    My issue has been solved.

    Sfc found no errors and my SSDs, hard drives and memory appeared to be in working condition.

    After updating drivers and performing a scan with Malwarebytes I came to realize I had been infected by a BitCoin miner trojan and my computer had become part of a botnet... It seems to be clean and working now (10 hours without a crash and working well..), Thank you so much! I'm never going to use Norton again...
      My System SpecsSystem Spec

  5. #5

    Posts : 250
    Windows 7 Home Premium 64 Bit

    That's good to hear.

    If you have them again be sure to post here!
      My System SpecsSystem Spec

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