Windows 8 and 8.1 Forums


BSOD in My ASUS S400CA- BAD_POOL_HEADER(tcpip.sys)

  1. #1


    Posts : 88
    windows8.1;OSX 10.10.3;vb with debian,ubuntu and Windows 10 TP

    BSOD in My ASUS S400CA- BAD_POOL_HEADER(tcpip.sys)


    BSOD occurs frequently in my ASUS S400CA laptop. It is having i5-3317U,8gbram with windows 8. I get error as BAD_POOL_HEADER(tcpip.sys). I am attaching SF Diagnostic tool output. Kindly help me in solving this.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

    SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:
    1) That the SSD firmware is the latest available for the SSD
    2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to.
    I'm uncertain about the compatibility of the RAM disk with Win8. Please verify with the manufacturer that your version is compatible with Win8. RAMDisk - Software - Server Memory Products & Services - Dataram They state that v4.0.0 and higher is Win8 compatible.

    I suspect your NetWorx program as it was the only 3rd party driver that I spotted in the stack text of the memory dumps (it only showed up once) - and 3 of the 4 memory dumps point to network components. Please uninstall it to see if that stops the BSOD's.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)
    LENOVO ATK Hotkey ATK0101 ACPI UTILITY
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

    speedfan.sys Fri Mar 18 12:08:46 2011 (4D83838E)
    SpeedFan
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys

    atkwmiacpi64.sys Tue Sep 6 21:44:52 2011 (4E66CC94)
    ATK WMIACPI Utility
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu May  9 00:56:18.047 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\050913-22843-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16551.amd64fre.win8_gdr.130306-1502
    System Uptime:0 days 23:18:41.281
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :Pool_Corruption ( nt!ExDeferredFreePool+56a )
    BugCheck 19, {d, fffff88018b4d0a0, fffff88001ee4d80, c9fa2a1d68a978c0}
    BugCheck Info: BAD_POOL_HEADER (19)
    Arguments: 
    Arg1: 000000000000000d, 
    Arg2: fffff88018b4d0a0
    Arg3: fffff88001ee4d80
    Arg4: c9fa2a1d68a978c0
    BUGCHECK_STR:  0x19_d
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: 0x19_d_nt!ExDeferredFreePool
    CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
    MaxSpeed:     1700
    CurrentSpeed: 1696
      BIOS Version                  S400CA.207
      BIOS Release Date             12/27/2012
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S400CA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed May  8 01:36:11.862 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\050813-28468-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16551.amd64fre.win8_gdr.130306-1502
    System Uptime:3 days 3:58:23.314
    Probably caused by :Pool_Corruption ( nt!ExDeferredFreePool+56a )
    BugCheck 19, {d, fffff880039db0a0, fffff88001f7fd80, c2a98c208a3cce4f}
    BugCheck Info: BAD_POOL_HEADER (19)
    Arguments: 
    Arg1: 000000000000000d, 
    Arg2: fffff880039db0a0
    Arg3: fffff88001f7fd80
    Arg4: c2a98c208a3cce4f
    BUGCHECK_STR:  0x19_d
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: 0x19_d_nt!ExDeferredFreePool
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Apr 30 05:19:59.585 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\043013-22218-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16551.amd64fre.win8_gdr.130306-1502
    System Uptime:4 days 4:15:04.406
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    *** ERROR: Module load completed but symbols could not be loaded for tdx.sys
    *** WARNING: Unable to verify timestamp for networx.sys
    *** ERROR: Module load completed but symbols could not be loaded for networx.sys
    Probably caused by :tdx.sys ( tdx+31f6 )
    BugCheck 133, {1, 780, 0, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 0000000000000780, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  networx.exe
    FAILURE_BUCKET_ID: 0x133_ISR_tdx+31f6
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Apr 26 01:02:45.037 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\042613-24421-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16551.amd64fre.win8_gdr.130306-1502
    System Uptime:2 days 2:29:08.730
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :Pool_Corruption ( nt!ExDeferredFreePool+56a )
    BugCheck 19, {d, fffff8801c3b90a0, fffff88001f6ed80, b94ce914f4906015}
    BugCheck Info: BAD_POOL_HEADER (19)
    Arguments: 
    Arg1: 000000000000000d, 
    Arg2: fffff8801c3b90a0
    Arg3: fffff88001f6ed80
    Arg4: b94ce914f4906015
    BUGCHECK_STR:  0x19_d
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: 0x19_d_nt!ExDeferredFreePool
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu May  9 00:56:18.047 2013 (UTC - 4:00)**************************
    ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)
    speedfan.sys                Fri Mar 18 12:08:46 2011 (4D83838E)
    atkwmiacpi64.sys            Tue Sep  6 21:44:52 2011 (4E66CC94)
    excsd.sys                   Fri Mar 30 15:52:41 2012 (4F760F09)
    excfs.sys                   Fri Mar 30 15:53:05 2012 (4F760F21)
    RAMDiskVE.sys               Sun Apr 29 08:23:50 2012 (4F9D32D6)
    AsHIDSwitch64.sys           Wed May 30 22:38:32 2012 (4FC6D9A8)
    IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    dump_iaStorA.sys            Mon Jul  9 16:42:33 2012 (4FFB4239)
    iaStorA.sys                 Mon Jul  9 16:42:33 2012 (4FFB4239)
    networx.sys                 Thu Jul 12 05:01:07 2012 (4FFE9253)
    irstrtdv.sys                Thu Jul 12 19:58:02 2012 (4FFF648A)
    DptfManager.sys             Fri Jul 13 19:46:44 2012 (5000B364)
    DptfDevDram.sys             Fri Jul 13 19:47:22 2012 (5000B38A)
    DptfDevGen.sys              Fri Jul 13 19:47:46 2012 (5000B3A2)
    DptfDevFan.sys              Fri Jul 13 19:48:07 2012 (5000B3B7)
    DptfDevPch.sys              Fri Jul 13 19:48:46 2012 (5000B3DE)
    DptfDevProc.sys             Fri Jul 13 19:49:52 2012 (5000B420)
    L1C63x64.sys                Wed Jul 18 22:54:44 2012 (500776F4)
    kbfiltr.sys                 Wed Aug  1 23:22:22 2012 (5019F26E)
    igdkmd64.sys                Tue Aug 21 13:08:36 2012 (5033C094)
    athw8x.sys                  Fri Sep  7 05:22:01 2012 (5049BCB9)
    viahduaa.sys                Fri Sep 14 06:07:04 2012 (505301C8)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    AsusTP.sys                  Fri Nov  9 23:07:34 2012 (509DD306)
    VBoxDD2R0.r0                Wed Feb 20 10:34:49 2013 (5124ED19)
    VBoxDDR0.r0                 Wed Feb 20 10:34:49 2013 (5124ED19)
    VBoxNetFlt.sys              Wed Feb 20 10:34:52 2013 (5124ED1C)
    VBoxNetAdp.sys              Wed Feb 20 10:34:53 2013 (5124ED1D)
    VBoxUSBMon.sys              Wed Feb 20 10:34:53 2013 (5124ED1D)
    VBoxDrv.sys                 Wed Feb 20 10:36:24 2013 (5124ED78)
    VMMR0.r0                    Wed Feb 20 10:36:42 2013 (5124ED8A)
    VBoxEhciR0.r0               Wed Feb 20 11:22:11 2013 (5124F833)
    
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=excsd.sys
    http://www.carrona.org/drivers/driver.php?id=excfs.sys
    http://www.carrona.org/drivers/driver.php?id=RAMDiskVE.sys
    AsHIDSwitch64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=networx.sys
    http://www.carrona.org/drivers/driver.php?id=irstrtdv.sys
    DptfManager.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevDram.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevGen.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevFan.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevPch.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevProc.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=viahduaa.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    AsusTP.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=VBoxDD2R0.r0
    http://www.carrona.org/drivers/driver.php?id=VBoxDDR0.r0
    http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
    http://www.carrona.org/drivers/driver.php?id=VMMR0.r0
    VBoxEhciR0.r0 - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

  3. #3


    Posts : 88
    windows8.1;OSX 10.10.3;vb with debian,ubuntu and Windows 10 TP


    Thanks for your advice. I have already upgraded ramdisk and removed networx.
    But I could not find update from the links mentioned for first two red ie ASMMAP64.sys and speedfan.sys. Though I could find drivers from ASUS site for atkwmiacpi64.sys, I can not install it as it says remove old driver. I don't know how to remove old drivers. Any solution will be appreciated.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    As long as you've removed the NetWorx program - don't worry about the others for right now.
    To remove the driver, check in Programs and Features...Uninstall a program. If uncertain which one, please list all the Asus programs that are installed.
      My System SpecsSystem Spec

  5. #5


    Posts : 88
    windows8.1;OSX 10.10.3;vb with debian,ubuntu and Windows 10 TP


    List of Asus programs installed
    Asus InstantOn
    Asus Live Update
    Asus Smart Gesture
    ATK Package
      My System SpecsSystem Spec

  6. #6


    Posts : 5,139
    Win8.1Pro - Finally!!!


    It's the ATK package. Check after uninstalling/reinstalling to make sure that there's no unknown devices in Device Manager.
      My System SpecsSystem Spec

  7. #7


    Posts : 88
    windows8.1;OSX 10.10.3;vb with debian,ubuntu and Windows 10 TP


    Thank You very much.
    As you said already, removal of networx will be sufficient for the time being, I will observe for a week and do these uninstall and reinstall in week end.
    However I would like to know whether there is any alternative to networx to monitor data usage through internet leaving local network data usage for peak hours to be configured by us.
      My System SpecsSystem Spec

  8. #8


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I'd suggest checking in the Network forums for more expert suggestions (I don't use any monitoring software): Network & Sharing - Windows 8 Forums
      My System SpecsSystem Spec

BSOD in My ASUS S400CA- BAD_POOL_HEADER(tcpip.sys)
Related Threads
BSOD -BAD_POOL_HEADER TCPIP.sys in BSOD Crashes and Debugging
Hey All, I've been getting BSOD for the past 2 weeks and have finally had time to sit down and look into it. I can't quite figure it out and there's been no similar issue. Attached is the dump files created from...
BSOD - Bad_Pool_Header (tcpip.sys) in BSOD Crashes and Debugging
Regular BSOD shut downs with error message "Bad_Pool_Header (tcpip.sys)". Seems to be induced by applications; Games, Video, Browser Netflix etc. but also occurs on idle desktop/MSWord applications. Started happening after upgrade to Windows 8.1 SF dump attached. System is- Windows 8.1...
I have ASUS S400CA-UH51T which has 24GB SSD. I want to know how to confirm that is used or not? In BIOS I see only AHCI, not any RAID etc. Can we know in windows 8 by some program?
I have Dell venue 8 pro. I have seen in forums that it will support Miracast. Whether all windows 8.1 machines/or machines with windows 8 upgraded to windows 8.1 will support miracast? Or is it machine specific? If so how to find out whether ASUS S400CA with windows 8.1 will support miracast?
After reading lot of issues in net for last two days, I upgraded all ASUS software and drivers from ASUS support site first. Specially Express cache software needs to be upgraded before upgrading to 8.1 as per ASUS site. Then I started early morning to update as to avoid rush in downloading. I...
Hi guys, I have a new S400CA which continues to give me problem. Initially the WIFI keeps dropping signal and then suddenly the touchscreen begins to stop working on and off. sometimes after restart it works. I contacted ASUS support and they asked me to uninstall HID device in Device Manager...
ASUS S400CA - upgrading to SSD in Drivers & Hardware
I have ASUS S400CA-UH51T. It has 500GB HDD and 24GB Sandisk U100 SSD as cache drive. I want to know 1) whether it is possible to upgrade ssd to higher specs say 256 GB and clone drive partitions of HDD to SSD and make it bootable? 2) if above is not possible, can we clone drive partitions of...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook