Windows 8 and 8.1 Forums

Blue Screen / Bad_Pool_Caller

  1. #1

    Blue Screen / Bad_Pool_Caller

    Hello I just got the blue screen about three times in a row in the last hour or so, and came on here as it seems like you guys are solving a persons problems fairly fast, while I don't know exactly what I'm doing :/ I would greatly appreciate it if you guys took a lot at the SF zip file I put together (followed your instructions, hopefully I did it right), and hope to hear back soon. Thanks ahead of time!

      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Please provide this information so we can provide a complete analysis: Blue Screen of Death (BSOD) Posting Instructions

    If you did run the report tool, it didn't get all the files. Please re-run it and let it run for at least 15 minutes (or until the app itself says it's done).

    For starters:
    At work we start all repairs with a set of diagnostics. Often they find problems that weren't even expected. It's a waste of time to try to fix software on a system that has hardware problems.
    Please try these free diagnostics for starters: Initial Hardware Diagnostics
    Also, please ensure that you have ALL available Windows Updates (it may take several trips to get them all).
    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    Lycosa.sys Fri Jan 18 03:51:42 2008 (4790689E)
    Razer Lycosa/Razer Tarantula Keyboard Driver. Older versions have BSOD issues with Win7

    PGR1394.sys Mon Mar 10 17:53:12 2008 (47D5ADC8)
    Point Grey IEEE-1394 cameras, which are connected to a 1394 OHCI host adapter that uses the FirePRO (pgr1394.sys) driver
    PGR1394.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    pmkbdfltr.sys Tue May 19 13:15:11 2009 (4A12E91F)
    PenMount Keyboard Device Filter Driver

    The following is for informational purposes only.
    **************************Sun May  5 16:16:12.261 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\050513-21169-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
    System Uptime:0 days 0:00:48.821
    *** ERROR: Module load completed but symbols could not be loaded for rdyboost.sys
    Probably caused by :rdyboost.sys ( rdyboost+1aebf )
    BugCheck 1A, {5100, fffff6fc40049e40, b, 1}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Arg1: 0000000000005100, The subtype of the bugcheck.
    Arg2: fffff6fc40049e40
    Arg3: 000000000000000b
    Arg4: 0000000000000001
    BUGCHECK_STR:  0x1a_5100
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: X64_0x1a_5100_rdyboost+1aebf
      BIOS Version                  F3
      BIOS Release Date             05/14/2010
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  GA-770T-USB3
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Sun May  5 16:16:12.261 2013 (UTC - 4:00)**************************
    Lycosa.sys                  Fri Jan 18 03:51:42 2008 (4790689E)
    PGR1394.sys                 Mon Mar 10 17:53:12 2008 (47D5ADC8)
    pmkbdfltr.sys               Tue May 19 13:15:11 2009 (4A12E91F)
    amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    MxEFUF64.sys                Thu Oct 20 12:24:05 2011 (4EA04B25)
    amdide64.sys                Sun Dec 18 20:43:17 2011 (4EEE96B5)
    LPCFilter.sys               Tue Mar  6 09:58:27 2012 (4F562613)
    RTKVHD64.sys                Tue Apr 24 07:42:07 2012 (4F96918F)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    avgrkx64.sys                Thu Sep 13 20:41:40 2012 (50527D44)
    LHidFilt.Sys                Tue Sep 18 05:26:53 2012 (50583E5D)
    LMouFilt.Sys                Tue Sep 18 05:26:58 2012 (50583E62)
    LUsbFilt.Sys                Tue Sep 18 05:27:01 2012 (50583E65)
    avgloga.sys                 Thu Sep 20 21:23:51 2012 (505BC1A7)
    avgtdia.sys                 Thu Sep 20 21:25:33 2012 (505BC20D)
    avgldx64.sys                Mon Oct  1 21:05:50 2012 (506A3DEE)
    Rt64win7.sys                Wed Oct  3 09:35:18 2012 (506C3F16)
    avgidsha.sys                Sun Oct 14 21:22:54 2012 (507B656E)
    avgidsdrivera.sys           Mon Oct 22 06:47:11 2012 (5085242F)
    avgmfx64.sys                Thu Nov 15 17:03:50 2012 (50A566C6)
    nvlddmkm.sys                Fri Jan 18 08:22:15 2013 (50F94C87)
    avgtpx64.sys                Tue Jan 29 05:44:37 2013 (5107A815)
    PGR1394.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

  3. #3

    Ahh it didn't fully run last time, my bad. Here you go! Hopefully I got it right this time around and thanks again for all the help already
      My System SpecsSystem Spec

  4. #4

    Posts : 5,139
    Win8.1Pro - Finally!!!

    In addition to the stuff in my previous post:

    Only 108 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    I'd concentrate on the hardware diagnostics first. If the initial diags pass, then try the additional diagnostics here: Additional Hardware Diagnostics

    I suspect hardware problems. The additional diags have further tests to help rule out other components
    The MSINFO32 report shows quite a few memory issues - but we don't know if they're RAM, Video, CPU cache, memory controller or even something else.

    Good luck!
      My System SpecsSystem Spec

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