Windows 8 and 8.1 Forums


Laptop restarts when I close my lid 50% of the time.

  1. #1


    Posts : 1
    Windows 8

    Laptop restarts when I close my lid 50% of the time.


    My laptop automatically restarts itself 50% of the time when I close the lid. (I have it set to sleep / Hibernate)


    Here is a crash dump Analysis.

    Any ideas?


    Code:

    Crash Dump Analysis

    Crash dump directory: C:\Windows\Minidump Crash dumps are enabled on your computer. On Tue 4/30/2013 1:38:50 AM GMT your computer crashed crash dump file: C:\Windows\Minidump\042913-25989-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x5A240) Bugcheck code: 0x9F (0x3, 0xFFFFFA8003F60060, 0xFFFFF80363FA7930, 0xFFFFFA8003CC8AC0) Error: DRIVER_POWER_STATE_FAILURE file path: C:\Windows\system32\ntoskrnl.exe product: Microsoft® Windows® Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. On Tue 4/30/2013 1:38:50 AM GMT your computer crashed crash dump file: C:\Windows\memory.dmp This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0) Bugcheck code: 0x9F (0x3, 0xFFFFFA8003F60060, 0xFFFFF80363FA7930, 0xFFFFFA8003CC8AC0) Error: DRIVER_POWER_STATE_FAILURE Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. On Mon 4/29/2013 8:50:24 PM GMT your computer crashed crash dump file: C:\Windows\Minidump\042913-26161-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x5A240) Bugcheck code: 0x9F (0x3, 0xFFFFFA80043B6880, 0xFFFFF80315EE7930, 0xFFFFFA80033135D0) Error: DRIVER_POWER_STATE_FAILURE file path: C:\Windows\system32\ntoskrnl.exe product: Microsoft® Windows® Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. On Mon 4/29/2013 6:26:23 PM GMT your computer crashed crash dump file: C:\Windows\Minidump\042913-33945-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x5A240) Bugcheck code: 0x9F (0x3, 0xFFFFFA80043F6060, 0xFFFFF80206507930, 0xFFFFFA8006DDBC10) Error: DRIVER_POWER_STATE_FAILURE file path: C:\Windows\system32\ntoskrnl.exe product: Microsoft® Windows® Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. On Mon 4/29/2013 1:56:28 AM GMT your computer crashed crash dump file: C:\Windows\Minidump\042813-30872-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x5A240) Bugcheck code: 0x9F (0x3, 0xFFFFFA8003F1B060, 0xFFFFF80083C3F930, 0xFFFFFA8006962810) Error: DRIVER_POWER_STATE_FAILURE file path: C:\Windows\system32\ntoskrnl.exe product: Microsoft® Windows® Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. On Sun 4/28/2013 8:12:35 PM GMT your computer crashed crash dump file: C:\Windows\Minidump\042813-29920-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x5A240) Bugcheck code: 0x9F (0x3, 0xFFFFFA8003E85060, 0xFFFFF802F2B07930, 0xFFFFFA800669D170) Error: DRIVER_POWER_STATE_FAILURE file path: C:\Windows\system32\ntoskrnl.exe product: Microsoft® Windows® Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. On Wed 4/24/2013 10:18:38 PM GMT your computer crashed crash dump file: C:\Windows\Minidump\042413-37097-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x5A240) Bugcheck code: 0x9F (0x3, 0xFFFFFA800363A060, 0xFFFFF803467C7930, 0xFFFFFA8003CA8010) Error: DRIVER_POWER_STATE_FAILURE file path: C:\Windows\system32\ntoskrnl.exe product: Microsoft® Windows® Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
    Conclusion

    7 crash dumps have been found and analyzed. No offending third party drivers have been found. Consider configuring your system to produce a full memory dump for better analysis.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    This was probably caused by the following module: ntoskrnl.exe (nt+0x5A240)
    Bugcheck code: 0x9F (0x3, 0xFFFFFA8003E85060, 0xFFFFF802F2B07930, 0xFFFFFA800669D170)
    Error: DRIVER_POWER_STATE_FAILURE
    Unfortunately, this analysis is not complete. In general, if the error is a BugCheck Code 0x9F and the first parameter (the number after 0x9F) is 3 - then the cause is usually not the faulting driver. A full analysis of the memory dumps may reveal the faulting driver name. But the good news is that this is the type of error that's caused when there are problems entering sleep/hiberate - so it's likely to be fairly easy to fix.

    Please provide this information so we can provide a complete analysis: https://www.eightforums.com/bsod-cras...tructions.html
      My System SpecsSystem Spec

Laptop restarts when I close my lid 50% of the time.

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