Need help! I have a HP Pavilion G6 laptop with windows 8.. and it won't boot up!
I had a virus, so I used an anti-virus to remove it. After removing the infected files, it rebooted my laptop.
At that point, the auto repair kicked it.. failed... and then asked if I wanted to do a system restore.
After pressing restore, it just stays on a black screen with an "HP" logo. Has been there for 45 minutes. Is it actually doing something, or is it froozen? I'm not sure if I want to reboot it.
Anyone else run into this?
I had a virus, so I used an anti-virus to remove it. After removing the infected files, it rebooted my laptop.
At that point, the auto repair kicked it.. failed... and then asked if I wanted to do a system restore.
After pressing restore, it just stays on a black screen with an "HP" logo. Has been there for 45 minutes. Is it actually doing something, or is it froozen? I'm not sure if I want to reboot it.
Anyone else run into this?
My Computer
System One
-
- OS
- Windows 8
- Computer type
- Laptop
- System Manufacturer/Model
- HP