Windows 8 and 8.1 Forums


Blue Screens, Instant Shutdown without Bluescreen

  1. #1


    Posts : 4
    win 8

    Blue Screens, Instant Shutdown without Bluescreen


    Hello Everyone,

    I don't know what to do anymore. I bought a new Sony Vaio with SSD.
    It came with win 7. Already then I got blue screens + Instant shutdowns, where the screen just turns dark and the whole thing just switches off within a second. Since then I changed to win8 and same problem. I have a lot of Event Error logs. I have no Idea what might be the cause?

    I would appreciate any kind of help tremendously, I am at the end with this, Kind blessings Andreas

    These are the Main Errors I get:



    Application: backgroundTaskHost.exe


    Framework Version: v4.0.30319


    Description: The process was terminated due to an unhandled exception.


    Exception Info: System.AggregateException


    Stack:


    at System.Runtime.CompilerServices.AsyncMethodBuilderCore.<ThrowAsync>b__1(System.Object)


    at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)


    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)


    at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()


    at System.Threading.ThreadPoolWorkQueue.Dispatch()

    ____________________________________________________

    Faulting application name: backgroundTaskHost.exe, version: 6.2.9200.16384, time stamp: 0x5010a827

    Faulting module name: KERNELBASE.dll, version: 6.2.9200.16384, time stamp: 0x5010ab2d

    Exception code: 0xe0434352

    Fault offset: 0x00000000000189cc

    Faulting process id: 0xdc

    Faulting application start time: 0x01ce3f641836e25e

    Faulting application path: C:\Windows\system32\backgroundTaskHost.exe

    Faulting module path: C:\Windows\system32\KERNELBASE.dll

    Report Id: d0c4b948-ab57-11e2-8049-be3211468755

    Faulting package full name: 64112Hubrious.NewsBento_1.0.0.0_x64__hh81b3t1sdyr8

    Faulting package-relative application ID: App

    ______________________________



    The description for Event ID 1060 from source Application Popup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.



    If the event originated on another computer, the display information had to be saved with the event.



    The following information was included with the event:



    \SystemRoot\SysWow64\Drivers\ASPI32.SYS



    the message resource is present but the message is not found in the string/message table

    ________________

    The server {ED1D0FDF-4414-470A-A56D-CFB68623FC58} did not register with DCOM within the required timeout.


    ______________________

    The NVIDIA Update Service Daemon service failed to start due to the following error:

    The service did not start due to a logon failure.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please provide this information so we can provide a complete analysis: Blue Screen of Death (BSOD) Posting Instructions
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    win 8


    Dear Sir,
    Are these Files ok?

    Kind blessings

    It just blacked out on me again
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Nope, not real helpful. I did find that you've had a STOP 0xD1 and a STOP 0xA error - and that generating the minidumps failed in both cases.
    What happened when you tried to run the data collection app from my previous post?

    If there's a hardware problem (which is likely since you had BSOD's with Win7), start with these free diagnostics: Initial Hardware Diagnostics Continue with these diagnostics if all of the previous tests pass: Additional Hardware Diagnostics

    If you're able to go to C:\Windows, locate the MEMORY.dmp file and rename it to MEMORY-01.dmp
    Then each time the system crashes, find the MEMORY.dmp file and rename it to the next number.
    This is only so that the system will save these reports from us (otherwise each new BSOD will overwrite MEMORY.dmp - destroying the previous MEMORY.dmp file).

    Then zip up the latest .dmp file and upload it to a free file-hosting service
    Post a link to it here so that we can download it.

    While waiting for a response, please run Driver Verifier according to these directions: Driver Verifier Settings
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    win 8


    Thanks a million, wonderful!
    Thank you so much. As soon as I have a new crash, I will post a link with the Memory Dump.

    Kind blessings
      My System SpecsSystem Spec

  6. #6


    Posts : 4
    win 8

    Another Shut Down


    Hy,

    Just had a immediate shutdown, without blue screen.
    My laptops ventilator is always very laud, before it crashes, might there be overheat?
    There was no memory dump produced.

    I would appreciate any sort of help, Kind blessings

    Do you have any guesses what hardware it might be? I have SSD.

    These are the events leading before the shutdown:

    Log Name: System
    Source: EventLog
    Date: 4/25/2013 11:14:21 AM
    Event ID: 6008
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: BolligeAPC
    Description:
    The previous system shutdown at 10:42:58 AM on ‎4/‎25/‎2013 was unexpected.
    Event Xml:
    <Event xmlns="Error">
    <System>
    <Provider Name="EventLog" />
    <EventID Qualifiers="32768">6008</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-04-25T09:14:21.000000000Z" />
    <EventRecordID>68688</EventRecordID>
    <Channel>System</Channel>
    <Computer>BolligeAPC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>10:42:58 AM</Data>
    <Data>‎4/‎25/‎2013</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>12010</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Binary>DD070400040019000A002A003A005303DD0704000400190008002A003A005303600900003C000000010000006009 000001000000B00400000100000000000000</Binary>
    </EventData>
    </Event>
    Log Name: System
    Source: Application Popup
    Date: 4/25/2013 11:14:10 AM
    Event ID: 1060
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: BolligeAPC
    Description:
    The description for Event ID 1060 from source Application Popup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
    If the event originated on another computer, the display information had to be saved with the event.
    The following information was included with the event:
    \SystemRoot\SysWow64\Drivers\ASPI32.SYS
    the message resource is present but the message is not found in the string/message table
    Event Xml:
    <Event xmlns="Error">
    <System>
    <Provider Name="Application Popup" Guid="{47bfa2b7-bd54-4fac-b70b-29021084ca8f}" EventSourceName="Application Popup" />
    <EventID Qualifiers="49152">1060</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-04-25T09:14:10.810011800Z" />
    <EventRecordID>68693</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="56" />
    <Channel>System</Channel>
    <Computer>BolligeAPC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>
    </Data>
    <Data>\SystemRoot\SysWow64\Drivers\ASPI32.SYS</Data>
    <Binary>000000000200300000000000240400C0000000006B0300C000000000000000000000000000000000</Binary>
    </EventData>
    </Event>
    Log Name: Application
    Source: .NET Runtime
    Date: 4/25/2013 10:56:49 AM
    Event ID: 1026
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: BolligeAPC
    Description:
    Application: backgroundTaskHost.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.AggregateException
    Stack:
    at System.Runtime.CompilerServices.AsyncMethodBuilderCore.<ThrowAsync>b__1(System.Object)
    at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
    at System.Threading.ThreadPoolWorkQueue.Dispatch()
    Event Xml:
    <Event xmlns="Error">
    <System>
    <Provider Name=".NET Runtime" />
    <EventID Qualifiers="0">1026</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-04-25T08:56:49.000000000Z" />
    <EventRecordID>106088</EventRecordID>
    <Channel>Application</Channel>
    <Computer>BolligeAPC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>Application: backgroundTaskHost.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.AggregateException
    Stack:
    at System.Runtime.CompilerServices.AsyncMethodBuilderCore.&lt;ThrowAsync&gt;b__1(System.Object)
    at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
    at System.Threading.ThreadPoolWorkQueue.Dispatch()
    </Data>
    </EventData>
    </Event>
    Log Name: Application
    Source: Application Error
    Date: 4/25/2013 10:56:49 AM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: BolligeAPC
    Description:
    Faulting application name: backgroundTaskHost.exe, version: 6.2.9200.16384, time stamp: 0x5010a827
    Faulting module name: KERNELBASE.dll, version: 6.2.9200.16384, time stamp: 0x5010ab2d
    Exception code: 0xe0434352
    Fault offset: 0x00000000000189cc
    Faulting process id: 0xe88
    Faulting application start time: 0x01ce41924c172842
    Faulting application path: C:\Windows\system32\backgroundTaskHost.exe
    Faulting module path: C:\Windows\system32\KERNELBASE.dll
    Report Id: 10924ede-ad86-11e2-8056-f586900fd20e
    Faulting package full name: 64112Hubrious.NewsBento_1.0.0.0_x64__hh81b3t1sdyr8
    Faulting package-relative application ID: App
    Event Xml:
    <Event xmlns="Error">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-04-25T08:56:49.000000000Z" />
    <EventRecordID>106089</EventRecordID>
    <Channel>Application</Channel>
    <Computer>BolligeAPC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>backgroundTaskHost.exe</Data>
    <Data>6.2.9200.16384</Data>
    <Data>5010a827</Data>
    <Data>KERNELBASE.dll</Data>
    <Data>6.2.9200.16384</Data>
    <Data>5010ab2d</Data>
    <Data>e0434352</Data>
    <Data>00000000000189cc</Data>
    <Data>e88</Data>
    <Data>01ce41924c172842</Data>
    <Data>C:\Windows\system32\backgroundTaskHost.exe</Data>
    <Data>C:\Windows\system32\KERNELBASE.dll</Data>
    <Data>10924ede-ad86-11e2-8056-f586900fd20e</Data>
    <Data>64112Hubrious.NewsBento_1.0.0.0_x64__hh81b3t1sdyr8</Data>
    <Data>App</Data>
    </EventData>
    </Event>
    Log Name: Application
    Source: Application Error
    Date: 4/25/2013 10:51:08 AM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: BolligeAPC
    Description:
    Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16482, time stamp: 0x50cfc9bf
    Faulting module name: coreclr.dll, version: 5.1.10411.0, time stamp: 0x4f8514cf
    Exception code: 0xc0000005
    Fault offset: 0x000497da
    Faulting process id: 0x1b9c
    Faulting application start time: 0x01ce419207227874
    Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
    Faulting module path: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\coreclr.dll
    Report Id: 450825a1-ad85-11e2-8056-f586900fd20e
    Faulting package full name:
    Faulting package-relative application ID:
    Event Xml:
    <Event xmlns="Error">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-04-25T08:51:08.000000000Z" />
    <EventRecordID>106083</EventRecordID>
    <Channel>Application</Channel>
    <Computer>BolligeAPC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>IEXPLORE.EXE</Data>
    <Data>10.0.9200.16482</Data>
    <Data>50cfc9bf</Data>
    <Data>coreclr.dll</Data>
    <Data>5.1.10411.0</Data>
    <Data>4f8514cf</Data>
    <Data>c0000005</Data>
    <Data>000497da</Data>
    <Data>1b9c</Data>
    <Data>01ce419207227874</Data>
    <Data>C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE</Data>
    <Data>c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\coreclr.dll</Data>
    <Data>450825a1-ad85-11e2-8056-f586900fd20e</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    </EventData>
    </Event>
    Log Name: Application
    Source: Application Error
    Date: 4/25/2013 10:51:03 AM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: BolligeAPC
    Description:
    Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16482, time stamp: 0x50cfc9bf
    Faulting module name: coreclr.dll, version: 5.1.10411.0, time stamp: 0x4f8514cf
    Exception code: 0xc0000005
    Fault offset: 0x000497da
    Faulting process id: 0x1a54
    Faulting application start time: 0x01ce4192037636a0
    Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
    Faulting module path: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\coreclr.dll
    Report Id: 41ef7860-ad85-11e2-8056-f586900fd20e
    Faulting package full name:
    Faulting package-relative application ID:
    Event Xml:
    <Event xmlns="Error">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-04-25T08:51:03.000000000Z" />
    <EventRecordID>106081</EventRecordID>
    <Channel>Application</Channel>
    <Computer>BolligeAPC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>IEXPLORE.EXE</Data>
    <Data>10.0.9200.16482</Data>
    <Data>50cfc9bf</Data>
    <Data>coreclr.dll</Data>
    <Data>5.1.10411.0</Data>
    <Data>4f8514cf</Data>
    <Data>c0000005</Data>
    <Data>000497da</Data>
    <Data>1a54</Data>
    <Data>01ce4192037636a0</Data>
    <Data>C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE</Data>
    <Data>c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\coreclr.dll</Data>
    <Data>41ef7860-ad85-11e2-8056-f586900fd20e</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    </EventData>
    </Event>
    Log Name: Application
    Source: Application Error
    Date: 4/25/2013 10:48:30 AM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: BolligeAPC
    Description:
    Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16482, time stamp: 0x50cfc9bf
    Faulting module name: coreclr.dll, version: 5.1.10411.0, time stamp: 0x4f8514cf
    Exception code: 0xc0000005
    Fault offset: 0x000497da
    Faulting process id: 0x17a4
    Faulting application start time: 0x01ce4191a94f0ce5
    Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
    Faulting module path: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\coreclr.dll
    Report Id: e7222b1e-ad84-11e2-8056-f586900fd20e
    Faulting package full name:
    Faulting package-relative application ID:
    Event Xml:
    <Event xmlns="Error">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-04-25T08:48:30.000000000Z" />
    <EventRecordID>106076</EventRecordID>
    <Channel>Application</Channel>
    <Computer>BolligeAPC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>IEXPLORE.EXE</Data>
    <Data>10.0.9200.16482</Data>
    <Data>50cfc9bf</Data>
    <Data>coreclr.dll</Data>
    <Data>5.1.10411.0</Data>
    <Data>4f8514cf</Data>
    <Data>c0000005</Data>
    <Data>000497da</Data>
    <Data>17a4</Data>
    <Data>01ce4191a94f0ce5</Data>
    <Data>C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE</Data>
    <Data>c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\coreclr.dll</Data>
    <Data>e7222b1e-ad84-11e2-8056-f586900fd20e</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    </EventData>
    </Event>
    Log Name: Application
    Source: Application Error
    Date: 4/25/2013 10:48:24 AM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: BolligeAPC
    Description:
    Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16482, time stamp: 0x50cfc9bf
    Faulting module name: coreclr.dll, version: 5.1.10411.0, time stamp: 0x4f8514cf
    Exception code: 0xc0000005
    Fault offset: 0x000497da
    Faulting process id: 0x1db0
    Faulting application start time: 0x01ce4191a54d1937
    Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
    Faulting module path: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\coreclr.dll
    Report Id: e345d04c-ad84-11e2-8056-f586900fd20e
    Faulting package full name:
    Faulting package-relative application ID:
    Event Xml:
    <Event xmlns="Error">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-04-25T08:48:24.000000000Z" />
    <EventRecordID>106074</EventRecordID>
    <Channel>Application</Channel>
    <Computer>BolligeAPC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>IEXPLORE.EXE</Data>
    <Data>10.0.9200.16482</Data>
    <Data>50cfc9bf</Data>
    <Data>coreclr.dll</Data>
    <Data>5.1.10411.0</Data>
    <Data>4f8514cf</Data>
    <Data>c0000005</Data>
    <Data>000497da</Data>
    <Data>1db0</Data>
    <Data>01ce4191a54d1937</Data>
    <Data>C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE</Data>
    <Data>c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\coreclr.dll</Data>
    <Data>e345d04c-ad84-11e2-8056-f586900fd20e</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    </EventData>
    </Event>
    Log Name: Application
    Source: TFSShellExt
    Date: 4/25/2013 10:29:57 AM
    Event ID: 3
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: BolligeAPC
    Description:
    TFS Shell Extension event:\n COM provider no longer reachable, re-registering with new instance
    Event Xml:
    <Event xmlns="Error">
    <System>
    <Provider Name="TFSShellExt" />
    <EventID Qualifiers="32770">3</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-04-25T08:29:57.000000000Z" />
    <EventRecordID>106041</EventRecordID>
    <Channel>Application</Channel>
    <Computer>BolligeAPC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>COM provider no longer reachable, re-registering with new instance</Data>
    </EventData>
    </Event>
      My System SpecsSystem Spec

  7. #7


    Posts : 5,139
    Win8.1Pro - Finally!!!


    How long does it take before the computer crashes (both when it's cold and when you restart it)?
    If the fan speeds up before the crash, overheating is likely.

    1) Blow out the vents on the laptop using canned air (DO NOT use a vacuum cleaner or an air compressor as that may damage components inside the case).
    2) Only use a laptop on a hard surface (so that cool outside air can get at all the vents). Using it on your lap or on a bed with a comforter can cause overheating.
    3) Use a laptop cooling pad to force extra, cooler air into the vents.

    Use this free tool to measure temperatures: HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information and Analysis Tools

    I cannot make anything out of the info that you've provided as the XML format isn't very readable. Please run the reports that I've asked for. They will contain the event viewer reports (in a readable format) and a lot more: Blue Screen of Death (BSOD) Posting Instructions

    Please also provide this report:
    - open Event Viewer (eventvwr.msc)
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
      My System SpecsSystem Spec

Blue Screens, Instant Shutdown without Bluescreen
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