Blue Screens, Instant Shutdown without Bluescreen

B

BolligeA

New Member
Messages
4
Hello Everyone,

I don't know what to do anymore. I bought a new Sony Vaio with SSD.
It came with win 7. Already then I got blue screens + Instant shutdowns, where the screen just turns dark and the whole thing just switches off within a second. Since then I changed to win8 and same problem. I have a lot of Event Error logs. I have no Idea what might be the cause?

I would appreciate any kind of help tremendously, I am at the end with this, Kind blessings Andreas

These are the Main Errors I get:



Application: backgroundTaskHost.exe


Framework Version: v4.0.30319


Description: The process was terminated due to an unhandled exception.


Exception Info: System.AggregateException


Stack:


at System.Runtime.CompilerServices.AsyncMethodBuilderCore.<ThrowAsync>b__1(System.Object)


at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)


at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)


at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()


at System.Threading.ThreadPoolWorkQueue.Dispatch()

____________________________________________________

Faulting application name: backgroundTaskHost.exe, version: 6.2.9200.16384, time stamp: 0x5010a827

Faulting module name: KERNELBASE.dll, version: 6.2.9200.16384, time stamp: 0x5010ab2d

Exception code: 0xe0434352

Fault offset: 0x00000000000189cc

Faulting process id: 0xdc

Faulting application start time: 0x01ce3f641836e25e

Faulting application path: C:\Windows\system32\backgroundTaskHost.exe

Faulting module path: C:\Windows\system32\KERNELBASE.dll

Report Id: d0c4b948-ab57-11e2-8049-be3211468755

Faulting package full name: 64112Hubrious.NewsBento_1.0.0.0_x64__hh81b3t1sdyr8

Faulting package-relative application ID: App

______________________________



The description for Event ID 1060 from source Application Popup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.



If the event originated on another computer, the display information had to be saved with the event.



The following information was included with the event:



\SystemRoot\SysWow64\Drivers\ASPI32.SYS



the message resource is present but the message is not found in the string/message table

________________

The server {ED1D0FDF-4414-470A-A56D-CFB68623FC58} did not register with DCOM within the required timeout.


______________________

The NVIDIA Update Service Daemon service failed to start due to the following error:

The service did not start due to a logon failure.
 

My Computer

System One

  • OS
    win 8
    Computer type
    Laptop
    System Manufacturer/Model
    Sony Vaio
    Browser
    IE
    Antivirus
    Windows

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Dear Sir,
Are these Files ok?

Kind blessings

It just blacked out on me again
 

My Computer

System One

  • OS
    win 8
    Computer type
    Laptop
    System Manufacturer/Model
    Sony Vaio
    Browser
    IE
    Antivirus
    Windows
Nope, not real helpful. I did find that you've had a STOP 0xD1 and a STOP 0xA error - and that generating the minidumps failed in both cases.
What happened when you tried to run the data collection app from my previous post?

If there's a hardware problem (which is likely since you had BSOD's with Win7), start with these free diagnostics: Initial Hardware Diagnostics Continue with these diagnostics if all of the previous tests pass: Additional Hardware Diagnostics

If you're able to go to C:\Windows, locate the MEMORY.dmp file and rename it to MEMORY-01.dmp
Then each time the system crashes, find the MEMORY.dmp file and rename it to the next number.
This is only so that the system will save these reports from us (otherwise each new BSOD will overwrite MEMORY.dmp - destroying the previous MEMORY.dmp file).

Then zip up the latest .dmp file and upload it to a free file-hosting service
Post a link to it here so that we can download it.

While waiting for a response, please run Driver Verifier according to these directions: Driver Verifier Settings
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Thanks a million, wonderful!
Thank you so much. As soon as I have a new crash, I will post a link with the Memory Dump.

Kind blessings
 

My Computer

System One

  • OS
    win 8
    Computer type
    Laptop
    System Manufacturer/Model
    Sony Vaio
    Browser
    IE
    Antivirus
    Windows
Another Shut Down

Hy,

Just had a immediate shutdown, without blue screen.
My laptops ventilator is always very laud, before it crashes, might there be overheat?
There was no memory dump produced.

I would appreciate any sort of help, Kind blessings

Do you have any guesses what hardware it might be? I have SSD.

These are the events leading before the shutdown:

Log Name: System
Source: EventLog
Date: 4/25/2013 11:14:21 AM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: BolligeAPC
Description:
The previous system shutdown at 10:42:58 AM on ‎4/‎25/‎2013 was unexpected.
Event Xml:
<Event xmlns="Error">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-04-25T09:14:21.000000000Z" />
<EventRecordID>68688</EventRecordID>
<Channel>System</Channel>
<Computer>BolligeAPC</Computer>
<Security />
</System>
<EventData>
<Data>10:42:58 AM</Data>
<Data>‎4/‎25/‎2013</Data>
<Data>
</Data>
<Data>
</Data>
<Data>12010</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>DD070400040019000A002A003A005303DD0704000400190008002A003A005303600900003C000000010000006009000001000000B00400000100000000000000</Binary>
</EventData>
</Event>
Log Name: System
Source: Application Popup
Date: 4/25/2013 11:14:10 AM
Event ID: 1060
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: BolligeAPC
Description:
The description for Event ID 1060 from source Application Popup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\SystemRoot\SysWow64\Drivers\ASPI32.SYS
the message resource is present but the message is not found in the string/message table
Event Xml:
<Event xmlns="Error">
<System>
<Provider Name="Application Popup" Guid="{47bfa2b7-bd54-4fac-b70b-29021084ca8f}" EventSourceName="Application Popup" />
<EventID Qualifiers="49152">1060</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-04-25T09:14:10.810011800Z" />
<EventRecordID>68693</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="56" />
<Channel>System</Channel>
<Computer>BolligeAPC</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>\SystemRoot\SysWow64\Drivers\ASPI32.SYS</Data>
<Binary>000000000200300000000000240400C0000000006B0300C000000000000000000000000000000000</Binary>
</EventData>
</Event>
Log Name: Application
Source: .NET Runtime
Date: 4/25/2013 10:56:49 AM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: BolligeAPC
Description:
Application: backgroundTaskHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AggregateException
Stack:
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.<ThrowAsync>b__1(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
Event Xml:
<Event xmlns="Error">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-04-25T08:56:49.000000000Z" />
<EventRecordID>106088</EventRecordID>
<Channel>Application</Channel>
<Computer>BolligeAPC</Computer>
<Security />
</System>
<EventData>
<Data>Application: backgroundTaskHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AggregateException
Stack:
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.&lt;ThrowAsync&gt;b__1(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
</Data>
</EventData>
</Event>
Log Name: Application
Source: Application Error
Date: 4/25/2013 10:56:49 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: BolligeAPC
Description:
Faulting application name: backgroundTaskHost.exe, version: 6.2.9200.16384, time stamp: 0x5010a827
Faulting module name: KERNELBASE.dll, version: 6.2.9200.16384, time stamp: 0x5010ab2d
Exception code: 0xe0434352
Fault offset: 0x00000000000189cc
Faulting process id: 0xe88
Faulting application start time: 0x01ce41924c172842
Faulting application path: C:\Windows\system32\backgroundTaskHost.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 10924ede-ad86-11e2-8056-f586900fd20e
Faulting package full name: 64112Hubrious.NewsBento_1.0.0.0_x64__hh81b3t1sdyr8
Faulting package-relative application ID: App
Event Xml:
<Event xmlns="Error">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-04-25T08:56:49.000000000Z" />
<EventRecordID>106089</EventRecordID>
<Channel>Application</Channel>
<Computer>BolligeAPC</Computer>
<Security />
</System>
<EventData>
<Data>backgroundTaskHost.exe</Data>
<Data>6.2.9200.16384</Data>
<Data>5010a827</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.2.9200.16384</Data>
<Data>5010ab2d</Data>
<Data>e0434352</Data>
<Data>00000000000189cc</Data>
<Data>e88</Data>
<Data>01ce41924c172842</Data>
<Data>C:\Windows\system32\backgroundTaskHost.exe</Data>
<Data>C:\Windows\system32\KERNELBASE.dll</Data>
<Data>10924ede-ad86-11e2-8056-f586900fd20e</Data>
<Data>64112Hubrious.NewsBento_1.0.0.0_x64__hh81b3t1sdyr8</Data>
<Data>App</Data>
</EventData>
</Event>
Log Name: Application
Source: Application Error
Date: 4/25/2013 10:51:08 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: BolligeAPC
Description:
Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16482, time stamp: 0x50cfc9bf
Faulting module name: coreclr.dll, version: 5.1.10411.0, time stamp: 0x4f8514cf
Exception code: 0xc0000005
Fault offset: 0x000497da
Faulting process id: 0x1b9c
Faulting application start time: 0x01ce419207227874
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\coreclr.dll
Report Id: 450825a1-ad85-11e2-8056-f586900fd20e
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="Error">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-04-25T08:51:08.000000000Z" />
<EventRecordID>106083</EventRecordID>
<Channel>Application</Channel>
<Computer>BolligeAPC</Computer>
<Security />
</System>
<EventData>
<Data>IEXPLORE.EXE</Data>
<Data>10.0.9200.16482</Data>
<Data>50cfc9bf</Data>
<Data>coreclr.dll</Data>
<Data>5.1.10411.0</Data>
<Data>4f8514cf</Data>
<Data>c0000005</Data>
<Data>000497da</Data>
<Data>1b9c</Data>
<Data>01ce419207227874</Data>
<Data>C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE</Data>
<Data>c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\coreclr.dll</Data>
<Data>450825a1-ad85-11e2-8056-f586900fd20e</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Log Name: Application
Source: Application Error
Date: 4/25/2013 10:51:03 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: BolligeAPC
Description:
Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16482, time stamp: 0x50cfc9bf
Faulting module name: coreclr.dll, version: 5.1.10411.0, time stamp: 0x4f8514cf
Exception code: 0xc0000005
Fault offset: 0x000497da
Faulting process id: 0x1a54
Faulting application start time: 0x01ce4192037636a0
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\coreclr.dll
Report Id: 41ef7860-ad85-11e2-8056-f586900fd20e
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="Error">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-04-25T08:51:03.000000000Z" />
<EventRecordID>106081</EventRecordID>
<Channel>Application</Channel>
<Computer>BolligeAPC</Computer>
<Security />
</System>
<EventData>
<Data>IEXPLORE.EXE</Data>
<Data>10.0.9200.16482</Data>
<Data>50cfc9bf</Data>
<Data>coreclr.dll</Data>
<Data>5.1.10411.0</Data>
<Data>4f8514cf</Data>
<Data>c0000005</Data>
<Data>000497da</Data>
<Data>1a54</Data>
<Data>01ce4192037636a0</Data>
<Data>C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE</Data>
<Data>c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\coreclr.dll</Data>
<Data>41ef7860-ad85-11e2-8056-f586900fd20e</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Log Name: Application
Source: Application Error
Date: 4/25/2013 10:48:30 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: BolligeAPC
Description:
Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16482, time stamp: 0x50cfc9bf
Faulting module name: coreclr.dll, version: 5.1.10411.0, time stamp: 0x4f8514cf
Exception code: 0xc0000005
Fault offset: 0x000497da
Faulting process id: 0x17a4
Faulting application start time: 0x01ce4191a94f0ce5
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\coreclr.dll
Report Id: e7222b1e-ad84-11e2-8056-f586900fd20e
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="Error">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-04-25T08:48:30.000000000Z" />
<EventRecordID>106076</EventRecordID>
<Channel>Application</Channel>
<Computer>BolligeAPC</Computer>
<Security />
</System>
<EventData>
<Data>IEXPLORE.EXE</Data>
<Data>10.0.9200.16482</Data>
<Data>50cfc9bf</Data>
<Data>coreclr.dll</Data>
<Data>5.1.10411.0</Data>
<Data>4f8514cf</Data>
<Data>c0000005</Data>
<Data>000497da</Data>
<Data>17a4</Data>
<Data>01ce4191a94f0ce5</Data>
<Data>C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE</Data>
<Data>c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\coreclr.dll</Data>
<Data>e7222b1e-ad84-11e2-8056-f586900fd20e</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Log Name: Application
Source: Application Error
Date: 4/25/2013 10:48:24 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: BolligeAPC
Description:
Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16482, time stamp: 0x50cfc9bf
Faulting module name: coreclr.dll, version: 5.1.10411.0, time stamp: 0x4f8514cf
Exception code: 0xc0000005
Fault offset: 0x000497da
Faulting process id: 0x1db0
Faulting application start time: 0x01ce4191a54d1937
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\coreclr.dll
Report Id: e345d04c-ad84-11e2-8056-f586900fd20e
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="Error">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-04-25T08:48:24.000000000Z" />
<EventRecordID>106074</EventRecordID>
<Channel>Application</Channel>
<Computer>BolligeAPC</Computer>
<Security />
</System>
<EventData>
<Data>IEXPLORE.EXE</Data>
<Data>10.0.9200.16482</Data>
<Data>50cfc9bf</Data>
<Data>coreclr.dll</Data>
<Data>5.1.10411.0</Data>
<Data>4f8514cf</Data>
<Data>c0000005</Data>
<Data>000497da</Data>
<Data>1db0</Data>
<Data>01ce4191a54d1937</Data>
<Data>C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE</Data>
<Data>c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\coreclr.dll</Data>
<Data>e345d04c-ad84-11e2-8056-f586900fd20e</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Log Name: Application
Source: TFSShellExt
Date: 4/25/2013 10:29:57 AM
Event ID: 3
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: BolligeAPC
Description:
TFS Shell Extension event:\n COM provider no longer reachable, re-registering with new instance
Event Xml:
<Event xmlns="Error">
<System>
<Provider Name="TFSShellExt" />
<EventID Qualifiers="32770">3</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-04-25T08:29:57.000000000Z" />
<EventRecordID>106041</EventRecordID>
<Channel>Application</Channel>
<Computer>BolligeAPC</Computer>
<Security />
</System>
<EventData>
<Data>COM provider no longer reachable, re-registering with new instance</Data>
</EventData>
</Event>
 

My Computer

System One

  • OS
    win 8
    Computer type
    Laptop
    System Manufacturer/Model
    Sony Vaio
    Browser
    IE
    Antivirus
    Windows
How long does it take before the computer crashes (both when it's cold and when you restart it)?
If the fan speeds up before the crash, overheating is likely.

1) Blow out the vents on the laptop using canned air (DO NOT use a vacuum cleaner or an air compressor as that may damage components inside the case).
2) Only use a laptop on a hard surface (so that cool outside air can get at all the vents). Using it on your lap or on a bed with a comforter can cause overheating.
3) Use a laptop cooling pad to force extra, cooler air into the vents.

Use this free tool to measure temperatures: HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information and Analysis Tools

I cannot make anything out of the info that you've provided as the XML format isn't very readable. Please run the reports that I've asked for. They will contain the event viewer reports (in a readable format) and a lot more: http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html

Please also provide this report:
- open Event Viewer (eventvwr.msc)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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