Windows 8 and 8.1 Forums


BSOD...for driver_power_state_failure

  1. #11

    Bsod again


    So I left my laptop on and went to work...came back to notice that my laptop restarted on its own and had to log in again. The zip files are as below

      My System SpecsSystem Spec

  2. #12


    Posts : 5,139
    Win8.1Pro - Finally!!!


    This still blames your video drivers. Since you've updated them, the remaining possibilities are:
    1) programs that interfere with the video drivers
    2) bad video card

    I seem to recall problems with the Garena Update from 2010 for WoW - please either uninstall it or get a copy that's Win8 compatible.

    Please run Driver Verifier according to these directions: Driver Verifier Settings

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    NTIDrvr.sys Mon Apr 19 21:37:59 2010 (4BCD0577)
    NTI CD-ROM Filter Driver by NewTech Infosystems (likely a part of Acer Empowering Technology)
    http://www.carrona.org/drivers/driver.php?id=NTIDrvr.sys

    UBHelper.sys Tue Jul 6 00:19:26 2010 (4C32AECE)
    NTI CD &DVD-Maker or NTI Backup NOW! or NTI CD-Maker by NewTech Infosystems (usually in Acer Empowering Technology)
    http://www.carrona.org/drivers/driver.php?id=UBHelper.sys

    safedrv.sys Mon Oct 25 01:12:57 2010 (4CC511D9)
    Garena Update - World of Warcraft
    http://www.carrona.org/drivers/driver.php?id=safedrv.sys

    mwlPSDFilter.sys Fri Mar 25 03:12:11 2011 (4D8C404B)
    EgisTec Inc. Fingerprint Biometrics
    http://www.carrona.org/drivers/driver.php?id=mwlPSDFilter.sys

    mwlPSDNServ.sys Fri Mar 25 03:12:13 2011 (4D8C404D)
    EgisTec Inc. Fingerprint Biometrics
    http://www.carrona.org/drivers/driver.php?id=mwlPSDNServ.sys

    mwlPSDVDisk.sys Fri Mar 25 03:12:23 2011 (4D8C4057)
    EgisTec Inc. Fingerprint Biometrics
    http://www.carrona.org/drivers/driver.php?id=mwlPSDVDisk.sys

    k57nd60a.sys Wed Oct 19 16:17:36 2011 (4E9F3060)
    Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver
    http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat May  4 00:46:53.605 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\050413-18625-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16551.amd64fre.win8_gdr.130306-1502
    System Uptime:3 days 0:24:29.237
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, fffffa80077a3060, fffff880030067f0, fffffa8015588cc0}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa80077a3060, Physical Device Object of the stack
    Arg3: fffff880030067f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa8015588cc0, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_nvlddmkm_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  V2.14
      BIOS Release Date             02/19/2013
      Manufacturer                  Acer
      Product Name                  Aspire V3-571G
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat May  4 00:46:53.605 2013 (UTC - 4:00)**************************
    NTIDrvr.sys                 Mon Apr 19 21:37:59 2010 (4BCD0577)
    UBHelper.sys                Tue Jul  6 00:19:26 2010 (4C32AECE)
    safedrv.sys                 Mon Oct 25 01:12:57 2010 (4CC511D9)
    mwlPSDFilter.sys            Fri Mar 25 03:12:11 2011 (4D8C404B)
    mwlPSDNServ.sys             Fri Mar 25 03:12:13 2011 (4D8C404D)
    mwlPSDVDisk.sys             Fri Mar 25 03:12:23 2011 (4D8C4057)
    k57nd60a.sys                Wed Oct 19 16:17:36 2011 (4E9F3060)
    ccSetx64.sys                Fri May 25 15:34:57 2012 (4FBFDEE1)
    bScsiMSa.sys                Mon Jun 18 19:20:36 2012 (4FDFB7C4)
    btath_bus.sys               Thu Jun 21 01:22:17 2012 (4FE2AF89)
    btath_lwflt.sys             Thu Jun 21 01:22:36 2012 (4FE2AF9C)
    btath_avdt.sys              Thu Jun 21 01:22:40 2012 (4FE2AFA0)
    btath_hcrp.sys              Thu Jun 21 01:23:29 2012 (4FE2AFD1)
    BthLEEnum.sys               Wed Jul 25 22:25:02 2012 (5010AA7E)
    b57xdmp.sys                 Mon Aug 13 13:59:00 2012 (50294064)
    b57xdbd.sys                 Mon Aug 13 13:59:16 2012 (50294074)
    bScsiSDa.sys                Tue Aug 14 14:15:16 2012 (502A95B4)
    btath_rcp.sys               Fri Aug 24 11:27:40 2012 (50379D6C)
    aPs2Kb2Hid.sys              Wed Aug 29 23:40:57 2012 (503EE0C9)
    igdkmd64.sys                Wed Sep 26 15:49:04 2012 (50635C30)
    btath_flt.sys               Thu Sep 27 05:49:09 2012 (50642115)
    btath_a2dp.sys              Thu Sep 27 05:49:18 2012 (5064211E)
    nvlddmkm.sys                Fri Oct 12 01:22:51 2012 (5077A92B)
    btfilter.sys                Mon Oct 22 05:58:17 2012 (508518B9)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    ETD.sys                     Tue Nov 20 02:25:48 2012 (50AB307C)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    speedfan.sys                Sat Dec 29 15:59:35 2012 (50DF59B7)
    IntcDAud.sys                Fri Jan 11 08:55:16 2013 (50F019C4)
    dump_iaStorA.sys            Mon Jan 14 13:00:27 2013 (50F447BB)
    iaStorA.sys                 Mon Jan 14 13:00:27 2013 (50F447BB)
    athw8x.sys                  Mon Jan 21 05:56:10 2013 (50FD1ECA)
    RTKVHD64.sys                Tue Mar 19 08:14:59 2013 (514856C3)
    
    http://www.carrona.org/drivers/driver.php?id=NTIDrvr.sys
    http://www.carrona.org/drivers/driver.php?id=UBHelper.sys
    http://www.carrona.org/drivers/driver.php?id=safedrv.sys
    http://www.carrona.org/drivers/driver.php?id=mwlPSDFilter.sys
    http://www.carrona.org/drivers/driver.php?id=mwlPSDNServ.sys
    http://www.carrona.org/drivers/driver.php?id=mwlPSDVDisk.sys
    http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
    http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
    bScsiMSa.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
    BthLEEnum.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    b57xdmp.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    b57xdbd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    bScsiSDa.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
    aPs2Kb2Hid.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=ETD.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
      My System SpecsSystem Spec

  3. #13


    Can you help with the egistec fingerprint thing? Is it the laptop touchpad sensor? But I tried finding in device manager its the ELAN pointing device instead... and what do i do with the NTI driver thing?


    EDIT: Deleted winlocker which is actually from egistec. So now is left the NTI drivers... the videocard i seriously have no idea when my manufacturer gonna update it
      My System SpecsSystem Spec

  4. #14


    Also if its possible link to the the driver update? PLEASE?

    NTI is also already uninstalled long ago...how come this problem still arrives ?>
      My System SpecsSystem Spec

  5. #15


    Posts : 5,139
    Win8.1Pro - Finally!!!


    For the video drivers, please:
    - download a fresh copy of the nVidia drivers from the Acer webisite
    - uninstall the current nVidia drivers from the system
    - install the freshly downloaded drivers
    - monitor for further BSOD's

    As you discovered EgisTech is a part of WinLocker

    The problem with removing drivers is that we rely on the program that the manufacturer developed.
    Some can just leave remnants due to sloppy programming, others can glitch and leave remnants, and still others deliberately leave remnants on your system to serve the manufacturer's purpose.

    The first way to attempt to remove these drivers (the NTI stuff) is to reinstall the application from Acer - then uninstall it again. Hopefully this'll do the trick. If not, let's wait and see if they show up in subsequent memory dumps. If they do, I'll provide a method to safely remove them.

    The key here is in running Driver Verifier after you've done these steps. We're looking to see if 1) the video drivers are blamed after installing a fresh copy and 2) to see if other things are blamed, which may point us to different problems.
      My System SpecsSystem Spec

  6. #16


    Attachment 21411

    This is the image when i ran driveridentifier. So I've manage to update my graphic drivers.... So what's left now is just the NTI. I'll try to remove everything related to NTI later on. Will watch out for BSOD. The Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver I have no idea where to get that driver from. I checked but none for acer...Guess I'll just have to live with the BSOD?
      My System SpecsSystem Spec

  7. #17


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Try these for the Broadcom NetLink Gigabit Ethernet: Ethernet NIC NetLink Driver Downloads | Broadcom
      My System SpecsSystem Spec

  8. #18


    From that website....15.4.0.9 seems to be the latest. So i guess its updated. I'll report back when I get anymore of BSOD. I've removed every known problem and updated my Graphic card driver. Hope it doesnt happen again. Thanks for the great help usasma
      My System SpecsSystem Spec

  9. #19

    ONly Garena and Daemon tools left


    So, everything is updated im sure. What's left is just the Daemon tools and garena. If its this both, this BSOD thread is solved. Help me check if there's something else. Thanks man
      My System SpecsSystem Spec

  10. #20


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Daemon Tools is a known cause of BSOD's
    Please uninstall Daemon Tools and test that way.
    Please choose another tool to perform the functions that you need

    Garena had BSOD issues for a short while back a year or two ago.
    It was fixed quickly - so updating it should fix any issues with it.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    safedrv.sys Mon Oct 25 01:12:57 2010 (4CC511D9)
    Garena Update - World of Warcraft
    http://www.carrona.org/drivers/driver.php?id=safedrv.sys

    dtsoftbus01.sys Fri Jan 13 08:45:46 2012 (4F10358A)
    Daemon Tools driver [br] Possible BSOD issues in Win7
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Fri May 24 22:42:22.688 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\052513-44093-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:5 days 16:54:08.643
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, fffffa80097bf880, fffff801b81abb40, fffffa8012d8bd10}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa80097bf880, Physical Device Object of the stack
    Arg3: fffff801b81abb40, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa8012d8bd10, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  MapleStory.exe
    FAILURE_BUCKET_ID: 0x9F_3_nvlddmkm_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  V2.14
      BIOS Release Date             02/19/2013
      Manufacturer                  Acer
      Product Name                  Aspire V3-571G
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Fri May 24 22:42:22.688 2013 (UTC - 4:00)**************************
    safedrv.sys                 Mon Oct 25 01:12:57 2010 (4CC511D9)
    dtsoftbus01.sys             Fri Jan 13 08:45:46 2012 (4F10358A)
    bScsiMSa.sys                Mon Jun 18 19:20:36 2012 (4FDFB7C4)
    b57xdmp.sys                 Mon Aug 13 13:59:00 2012 (50294064)
    b57xdbd.sys                 Mon Aug 13 13:59:16 2012 (50294074)
    bScsiSDa.sys                Tue Aug 14 14:15:16 2012 (502A95B4)
    k57nd60a.sys                Sun Aug 26 00:58:34 2012 (5039ACFA)
    aPs2Kb2Hid.sys              Wed Aug 29 23:40:57 2012 (503EE0C9)
    EagleX64.sys                Tue Sep  4 03:25:58 2012 (5045AD06)
    igdkmd64.sys                Wed Sep 26 15:49:04 2012 (50635C30)
    btath_lwflt.sys             Fri Nov  2 01:35:44 2012 (50935BB0)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    ETD.sys                     Tue Nov 20 02:25:48 2012 (50AB307C)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    btath_rcp.sys               Tue Dec 18 04:54:50 2012 (50D03D6A)
    btath_hcrp.sys              Tue Dec 18 04:54:54 2012 (50D03D6E)
    speedfan.sys                Sat Dec 29 15:59:35 2012 (50DF59B7)
    nvlddmkm.sys                Thu Jan 10 14:41:20 2013 (50EF1960)
    nvpciflt.sys                Thu Jan 10 14:41:45 2013 (50EF1979)
    IntcDAud.sys                Fri Jan 11 08:55:16 2013 (50F019C4)
    dump_iaStorA.sys            Mon Jan 14 13:00:27 2013 (50F447BB)
    iaStorA.sys                 Mon Jan 14 13:00:27 2013 (50F447BB)
    btath_bus.sys               Mon Jan 21 04:18:42 2013 (50FD07F2)
    btath_avdt.sys              Tue Feb 19 01:05:01 2013 (5123160D)
    btfilter.sys                Tue Feb 19 01:05:34 2013 (5123162E)
    btath_flt.sys               Tue Feb 19 01:09:51 2013 (5123172F)
    btath_a2dp.sys              Tue Feb 19 01:09:59 2013 (51231737)
    athw8x.sys                  Mon Mar 11 05:03:25 2013 (513D9DDD)
    RTKVHD64.sys                Tue Mar 19 08:14:59 2013 (514856C3)
    
    http://www.carrona.org/drivers/driver.php?id=safedrv.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    bScsiMSa.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    b57xdmp.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    b57xdbd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    bScsiSDa.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
    aPs2Kb2Hid.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    EagleX64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=ETD.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
      My System SpecsSystem Spec

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