Windows 8 and 8.1 Forums

Bluescreening (4 Times) On 1 Day old PC, help!

  1. #1

    Posts : 1
    Windows 8

    Bluescreening (4 Times) On 1 Day old PC, help!

    i just recently bought a new pc from Cyberpowerpc, and its bluescreened 4 times. it states the problem was caused by the driver "ntsokrnl.exe". does anyone know what the problem could be? after the blue screen, it also states the following files where sent to microsoft :
    i attatched the Minidump files, hopefully someone can help me out, so i dont have to lose the money ive saved for 3 months on something that doesnt even work..

      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Please provide this information so we can provide a complete analysis: Blue Screen of Death (BSOD) Posting Instructions

    Just FYI - the dump files that you uploaded aren't text files - they have been renamed
    Also, they are corrupted and can't be read even if renamed to *.dmp
    Hopefully the report generator (above) will include them in the info I requested.
      My System SpecsSystem Spec

Bluescreening (4 Times) On 1 Day old PC, help!
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