Windows 8 and 8.1 Forums


BSOD on Windows 8 Pro Running on HP Desktop

  1. #1


    Posts : 8
    Windows 8 Pro

    BSOD on Windows 8 Pro Running on HP Desktop


    BSOD has happened on and off even before I upgraded from win7 to win8. Today was the breaking point.

    I appreciate any insight into what's happening.

    For some reason whenever I try to attach anything, it crashes the browser. I have added the files to the link below:

    https://www.dropbox.com/s/stk4e7w4esg0qi9/bencali89.zip

      My System SpecsSystem Spec

  2. #2


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    You have about 15 BSOD's today caused by various processes and few occasions are due to memory corruption and since this problem was also occurred in Windows 7. This indicates you might have a bad memory module. Please download Memtest86+ - Advanced Memory Diagnostic Tool and burn it to CD/USB then boot up to run the diagnostic. You need to let it run from 6-8 hours unless errors are detected earlier.
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    Windows 8 Pro

    Memtest no errors


    Thanks so much for your reply.

    I downloaded Memtest86 as instructed and it's now on hour 32 and has 19 passes and 0 errors reported. Should I continue to let it run or is there a point when you should just stop exit the program?

    What are the next steps that I should take?

    -Ben
      My System SpecsSystem Spec

  4. #4


    Posts : 8
    Windows 8 Pro


    Sorry for replying to myself but I'm still getting bsod after the memory test. I would greatly appreciate someone giving me some advice on what to do, since my memory doesn't seem to be the issue.
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Send topgundcp a PM asking him to take a look at it - sometimes the notification emails don't get sent by the system.
    If he doesn't respond back in a reasonable time (I like 48 hours) I'll go ahead and jump in (send me a PM then)
      My System SpecsSystem Spec

  6. #6


    Posts : 8
    Windows 8 Pro


    Here's the dumps again.
      My System SpecsSystem Spec

  7. #7


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    The last dump I saw in your upload was dated 4/13. What happened to the recent dumps ?
    Also, would you please fill out your "My Systems Specs" so we'll know about your PC configuration.

    EDIT: also, where the rest of the info's such as drivers list, system info etc... ?
      My System SpecsSystem Spec

  8. #8


    Posts : 8
    Windows 8 Pro


    My computer was crashing every time I started it until today. I've compiled these over two days. Here are the updated files.
      My System SpecsSystem Spec

  9. #9


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    1. Your BIOS Firmware dated back in 2008. Please double check if there is an update for it.
    2. If you still have AVAST installed. Please uninstall for testing purpose to isolate the problem since your BSOD's happened randomly. You need to use the utility from AVAST: avast! Uninstall Utility | Download aswClear for avast! Removal
      My System SpecsSystem Spec

  10. #10


    Posts : 8
    Windows 8 Pro


    There is no update to the BIOS firmware according to my computer manufacturer.

    I have removed AVAST now for testing purposes, though this problem has occurred before I installed AVAST for the first time.
      My System SpecsSystem Spec

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BSOD on Windows 8 Pro Running on HP Desktop
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