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Bsod only from sleep mode please help!

  1. #1

    Bsod only from sleep mode please help!


    Hi I only get the BSOD blue screen when waking from sleep mode only and its always the same message. Just bought this laptop a month ago. The message is Driver IRQL not less or equal athw8x.sys
    So I already uninstalled my wireless driver which was out of date and updated it to latest manufacture version, but I still keep getting this same message when waking from sleep.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please provide this information so we can provide a complete analysis: Blue Screen of Death (BSOD) Posting Instructions

    Replacing the wireless driver was a good first step - the reports are needed to help figure out what the next step should be.
      My System SpecsSystem Spec

  3. #3

    bdos help


    Thanks for not flaming me. Here it is I appreciate any help only program I have installed is classic shell, utorrent, malwarebytes and the programs that came with the laptop. Thanks for any help, I already tried a reset of the whole system basically erasing everything and making it factory settings and I still get this problem.
    Last edited by theST1G; 12 Apr 2013 at 01:28.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I don't flame. If I get upset enough, I'll ignore a person - but only after an attempt or two to set things right.

    In general a reset to factory settings will fix any 3rd party driver problems - but adding other 3rd party programs may cause problems.

    This is how I suggest we proceed:
    In this case, the athw8x.sys driver continues to be blamed. There's several possibilities here:
    1) the athw8x.sys drive is defective (we have seen issues with this driver in Win8 recently)
    2) there is another program/driver using the wireless connection and it's causing problems
    3) the wireless card itself if defective (broken).
    There's more possibilities than this, but these are the one's that I'm concerned with right now.

    Item 1) - try using different versions of the driver to see if all of them cause problems.

    Item 2) - run Driver Verifier according to these directions: Driver Verifier Settings

    Item 3) - replace the wireless card (not real easy on most laptops). See if you can get it repaired under warranty (if possible). We've had a couple of defective wireless cards at work that use this driver (the latest was an Asus). The only way to verify it is to replace the wireless card and test to see if it's fixed.
    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)
    LENOVO ATK Hotkey ATK0101 ACPI UTILITY
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

    atkwmiacpi64.sys Tue Sep 6 21:44:52 2011 (4E66CC94)
    ATK WMIACPI Utility
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys

    AiCharger.sys Thu Sep 22 22:04:40 2011 (4E7BE938)
    Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

    If all of this doesn't stop the BSOD's (after Driver Verifier), please run these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there. There are no specific wireless tests here - so it won't necessarily show anything.



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Fri Apr 12 00:37:55.899 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\041113-21093-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16551.amd64fre.win8_gdr.130306-1502
    System Uptime:0 days 7:16:55.737
    *** WARNING: Unable to verify timestamp for athw8x.sys
    *** ERROR: Module load completed but symbols could not be loaded for athw8x.sys
    Probably caused by :athw8x.sys ( athw8x+9560f )
    BugCheck D1, {4, 2, 0, fffff88004ecc60f}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000004, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff88004ecc60f, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_athw8x+9560f
    CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
    MaxSpeed:     1700
    CurrentSpeed: 1696
      BIOS Version                  S400CA.203
      BIOS Release Date             09/28/2012
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S400CA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Apr 10 16:02:50.868 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\041013-23781-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16551.amd64fre.win8_gdr.130306-1502
    System Uptime:0 days 1:07:46.705
    *** WARNING: Unable to verify timestamp for athw8x.sys
    *** ERROR: Module load completed but symbols could not be loaded for athw8x.sys
    Probably caused by :athw8x.sys ( athw8x+9560f )
    BugCheck D1, {4, 2, 0, fffff8800494a60f}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000004, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff8800494a60f, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_athw8x+9560f
    CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
    MaxSpeed:     1700
    CurrentSpeed: 1696
      BIOS Version                  S400CA.203
      BIOS Release Date             09/28/2012
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S400CA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Apr 10 14:54:40.916 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\041013-18531-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16551.amd64fre.win8_gdr.130306-1502
    System Uptime:0 days 0:40:00.753
    *** WARNING: Unable to verify timestamp for athw8x.sys
    *** ERROR: Module load completed but symbols could not be loaded for athw8x.sys
    Probably caused by :athw8x.sys ( athw8x+9560f )
    BugCheck D1, {4, 2, 0, fffff8800513860f}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000004, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff8800513860f, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_athw8x+9560f
    CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
    MaxSpeed:     1700
    CurrentSpeed: 1696
      BIOS Version                  S400CA.203
      BIOS Release Date             09/28/2012
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S400CA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Apr  9 20:54:06.841 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\040913-18687-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 2:15:50.677
    *** WARNING: Unable to verify timestamp for athw8x.sys
    *** ERROR: Module load completed but symbols could not be loaded for athw8x.sys
    Probably caused by :athw8x.sys ( athw8x+9560f )
    BugCheck D1, {4, 2, 0, fffff8800509860f}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000004, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff8800509860f, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_athw8x+9560f
    CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
    MaxSpeed:     1700
    CurrentSpeed: 1696
      BIOS Version                  S400CA.203
      BIOS Release Date             09/28/2012
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S400CA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Apr  9 18:37:53.852 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\040913-19046-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 15:34:23.082
    *** WARNING: Unable to verify timestamp for athw8x.sys
    *** ERROR: Module load completed but symbols could not be loaded for athw8x.sys
    Probably caused by :athw8x.sys ( athw8x+9560f )
    BugCheck D1, {4, 2, 0, fffff8800538e60f}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000004, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff8800538e60f, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_athw8x+9560f
    CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
    MaxSpeed:     1700
    CurrentSpeed: 1696
      BIOS Version                  S400CA.203
      BIOS Release Date             09/28/2012
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S400CA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Fri Apr 12 00:37:55.899 2013 (UTC - 4:00)**************************
    ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)
    atkwmiacpi64.sys            Tue Sep  6 21:44:52 2011 (4E66CC94)
    AiCharger.sys               Thu Sep 22 22:04:40 2011 (4E7BE938)
    excsd.sys                   Fri Mar 30 15:52:41 2012 (4F760F09)
    excfs.sys                   Fri Mar 30 15:53:05 2012 (4F760F21)
    AsHIDSwitch64.sys           Wed May 30 22:38:32 2012 (4FC6D9A8)
    IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
    iaStorA.sys                 Mon Jul  9 16:42:33 2012 (4FFB4239)
    dump_iaStorA.sys            Mon Jul  9 16:42:33 2012 (4FFB4239)
    irstrtdv.sys                Thu Jul 12 19:58:02 2012 (4FFF648A)
    L1C63x64.sys                Wed Jul 18 22:54:44 2012 (500776F4)
    kbfiltr.sys                 Wed Aug  1 23:22:22 2012 (5019F26E)
    DptfManager.sys             Thu Sep  6 21:16:19 2012 (50494AE3)
    DptfDevDram.sys             Thu Sep  6 21:16:57 2012 (50494B09)
    DptfDevGen.sys              Thu Sep  6 21:17:21 2012 (50494B21)
    DptfDevFan.sys              Thu Sep  6 21:17:43 2012 (50494B37)
    DptfDevPch.sys              Thu Sep  6 21:18:23 2012 (50494B5F)
    DptfDevProc.sys             Thu Sep  6 21:19:30 2012 (50494BA2)
    igdkmd64.sys                Wed Oct 17 15:12:29 2012 (507F031D)
    viahduaa.sys                Mon Oct 22 04:11:15 2012 (5084FFA3)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    AsusTP.sys                  Thu Jan 10 08:29:56 2013 (50EEC254)
    athw8x.sys                  Mon Jan 21 05:56:10 2013 (50FD1ECA)
    mbam.sys                    Thu Feb 28 15:33:07 2013 (512FBF03)
    
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
    http://www.carrona.org/drivers/driver.php?id=excsd.sys
    http://www.carrona.org/drivers/driver.php?id=excfs.sys
    AsHIDSwitch64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=irstrtdv.sys
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    DptfManager.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevDram.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevGen.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevFan.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevPch.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevProc.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=viahduaa.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    AsusTP.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=mbam.sys
      My System SpecsSystem Spec

  5. #5


    ok so when i went on the asus driver support site I was able to update the first driver you listed, couldn't find the second one and just uninstalled the third one asus charger plus.
      My System SpecsSystem Spec

  6. #6


    Help I keep getting the same error. I just bought the laptop two months ago and have 12 months manufacture warranty so I'll send it into asus. Thanks for your help just wish there was another way hate to lose all the customizations i have made to windows.
      My System SpecsSystem Spec

  7. #7


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Good luck! Post back if you need further assistance.
      My System SpecsSystem Spec

  8. #8


    Ok I sent it in because I still had warranty on it. They ended up sending me a brand new laptop. But now I have a problem with flashplayer. In internet explorer if I go to youtube and try and play a video it tells me to download and install latest flash player, but when i go the the adobe website to download it basically tells me that internet explorer comes with it. I already disabled active x but still it keeps giving me this error. I only use IE because for some weird reason google chrome won't play any yahoo videos works fine on youtube but IE can play yahoo videos fine. Please help me!
      My System SpecsSystem Spec

  9. #9


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I'm not real good with flash/IE issues, I'd suggest posting over in the Browsers & Mail forums for more expert advice: Browsers & Mail - Windows 8 Forums

    FWIW - Flash is updated via Windows Update in Win8. So to get the latest version you've gotta make sure you're up to date on Windows Updates.
      My System SpecsSystem Spec

  10. #10


    Ok I fixed the problem by uninstalling the windows update for flash and reinstalling latest version of flash player now IE works. And the problem with google chrome is because I just updated chrome and other people are having this problem as well can't play yahoo videos.
      My System SpecsSystem Spec

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Bsod only from sleep mode please help!
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