Windows 8 and 8.1 Forums

Bsod only from sleep mode please help!

  1. #21

    Now my laptop froze for more than 10 minutes so I just held the power button to turn it off then turned it back on still no blue screen.

      My System SpecsSystem Spec

  2. #22

    ok I was watching a video on youtube then computer froze and had a loud monotone sound for about five minutes straight so I just held the power button again to shut it off and turned it back on still no bsod
      My System SpecsSystem Spec

  3. #23

    it happened again while watching a youtube video and volume of laptop was at half way the computer froze and a monotone sound a buzzing sound is hear for over five minutes I held power button again and turned it back on no bsod.
      My System SpecsSystem Spec

  4. #24

    should i do a sfc /scannow
      My System SpecsSystem Spec

  5. #25

    my computer has repeatedly frozen multiple times never got a bsod had to manually press the power button to get out of it. I hope this is not ruining my computer.
      My System SpecsSystem Spec

  6. #26

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Zip up and upload the contents of C:\Windows\Minidump

    Also, please do the following:
    - open Event Viewer (eventvwr.msc)
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
      My System SpecsSystem Spec

  7. #27


    OK I did what you said also I disabled driver verifier by just typing in run verifier.exe and then clicking on delete existing settings. Here are both zip files.
      My System SpecsSystem Spec

  8. #28

    ok I just ran sfc /scannow in the command prompt and it said that windows resource protection found corrupt files and successfully repaired them. Details are included in the CBS.Log
      My System SpecsSystem Spec

  9. #29

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Wow! This is difficult!

    I see a few issues with a touch device - and lot's of issues with ASUS Smart Gesture.
    Please uninstall the ASUS Smart Gesture and see if that helps.
    Because of the lack of reports, I have to wonder if there's a problem with the touchpad.

    If removing the Smart Gesture doesn't fix it, I'd suggest temporarily disabling the touchpad in the BIOS (if possible - otherwise in Device Manager). Use a corded, USB mouse while testing and see if the system still has problems.
      My System SpecsSystem Spec

  10. #30

    can you recommend another smart gesture I can install on my windows 8 or I can only use asus software? I really like using the smart gestures. Basically your saying all my problems are due to the touch pad smart gestures?
      My System SpecsSystem Spec

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Bsod only from sleep mode please help!
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