Windows 8 and 8.1 Forums


Bsod only from sleep mode please help!

  1. #11


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Smart move! Thanks for letting us know!

      My System SpecsSystem Spec

  2. #12

    Help


    Got the new laptop but got the same problem again here is the zip. I think it might be the program instant on that comes with asus but I really have no idea this replacement laptop is way faster and better glad I had it replaced. Also I deleted Asus Live update because it was very buggy. what is a way I can keep all my drivers up to date without manually checking the support site?
      My System SpecsSystem Spec

  3. #13


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Looks just like the other errors - funny that it should happen on another laptop
    Please list all changes that you made to the new laptop - particularly any software that you've installed.

    Please ensure that the wireless drivers are updated, then run Driver Verifier according to these instructions: Driver Verifier Settings

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)
    LENOVO ATK Hotkey ATK0101 ACPI UTILITY
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

    atkwmiacpi64.sys Tue Sep 6 21:44:52 2011 (4E66CC94)
    ATK WMIACPI Utility
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys

    AiCharger.sys Thu Sep 22 22:04:40 2011 (4E7BE938)
    Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sun May 19 20:23:33.265 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\051913-28437-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 21:01:39.092
    *** WARNING: Unable to verify timestamp for athw8x.sys
    *** ERROR: Module load completed but symbols could not be loaded for athw8x.sys
    Probably caused by :athw8x.sys ( athw8x+9560f )
    BugCheck D1, {4, 2, 0, fffff8800518160f}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000004, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff8800518160f, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_athw8x+9560f
    CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
    MaxSpeed:     1700
    CurrentSpeed: 1696
      BIOS Version                  S400CA.208
      BIOS Release Date             02/05/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S400CA
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sun May 19 20:23:33.265 2013 (UTC - 4:00)**************************
    ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)
    atkwmiacpi64.sys            Tue Sep  6 21:44:52 2011 (4E66CC94)
    AiCharger.sys               Thu Sep 22 22:04:40 2011 (4E7BE938)
    excsd.sys                   Fri Mar 30 15:52:41 2012 (4F760F09)
    excfs.sys                   Fri Mar 30 15:53:05 2012 (4F760F21)
    AsHIDSwitch64.sys           Wed May 30 22:38:32 2012 (4FC6D9A8)
    IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
    dump_iaStorA.sys            Mon Jul  9 16:42:33 2012 (4FFB4239)
    iaStorA.sys                 Mon Jul  9 16:42:33 2012 (4FFB4239)
    irstrtdv.sys                Thu Jul 12 19:58:02 2012 (4FFF648A)
    L1C63x64.sys                Wed Jul 18 22:54:44 2012 (500776F4)
    kbfiltr.sys                 Wed Aug  1 23:22:22 2012 (5019F26E)
    viahduaa.sys                Fri Sep 14 06:07:04 2012 (505301C8)
    igdkmd64.sys                Wed Oct 17 15:12:29 2012 (507F031D)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    DptfManager.sys             Mon Dec 17 19:07:12 2012 (50CFB3B0)
    DptfDevDram.sys             Mon Dec 17 19:07:45 2012 (50CFB3D1)
    DptfDevGen.sys              Mon Dec 17 19:08:05 2012 (50CFB3E5)
    DptfDevFan.sys              Mon Dec 17 19:08:21 2012 (50CFB3F5)
    DptfDevPch.sys              Mon Dec 17 19:08:54 2012 (50CFB416)
    DptfDevProc.sys             Mon Dec 17 19:09:51 2012 (50CFB44F)
    AsusTP.sys                  Thu Jan 10 08:29:56 2013 (50EEC254)
    athw8x.sys                  Mon Jan 21 05:56:10 2013 (50FD1ECA)
    
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
    http://www.carrona.org/drivers/driver.php?id=excsd.sys
    http://www.carrona.org/drivers/driver.php?id=excfs.sys
    AsHIDSwitch64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=irstrtdv.sys
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=viahduaa.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    DptfManager.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevDram.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevGen.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevFan.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevPch.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevProc.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    AsusTP.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
      My System SpecsSystem Spec

  4. #14


    the only thing i installed on it was fox new and cnn app. Also I updated all drivers I could find that were out of date such as wireless. I also did a command run netplwiz which I clicked to get rid of any user password so I don't have to put one upon wake up or start up thus getting rid of that annoying windows 8 lockscreen. the only thing I installed was malewarebytes but I was getting the error before installing. Also the issue didn't happen today. Oh yea I also insatlled utorrent but haven't used it.
    Last edited by theST1G; 20 May 2013 at 14:42.
      My System SpecsSystem Spec

  5. #15


    OK I updated both ATK hotkey and the other atkwmiacp and uninstalled asus charger plus. I didn't run driver verifier as I did not backup all my updated drivers and settings on my windows 8 I don't want to ruin it just yet. Also when I talked to a asus technician he said he thought the problem was something to do with usb, but he told me just to keep updating everyday and I should be fine. They said if I run windows update that it will also update my drivers which is not the case because I had to manually update a lot of drivers.
    Last edited by theST1G; 20 May 2013 at 14:01.
      My System SpecsSystem Spec

  6. #16


    OK I'm running driver verifier now I picked all the drivers except the microsoft ones, I'll let it run for 36 hours so far no BSOD. I read that there is a setting to force IRQL checking should i also run that? Also should I try reinstalling the wireless driver?
    Last edited by theST1G; 20 May 2013 at 14:45.
      My System SpecsSystem Spec

  7. #17


    Posts : 5,139
    Win8.1Pro - Finally!!!


    If you're not getting BSOD's, then don't do anything - just wait and see if you get one!
    If you are getting BSOD's, please zip up the contents of C:\Windows\Minidump and upload it with your next post.

    Since your errors include "DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)" it's a good idea to enable "Force IRQL checking" in Driver Verifier.
    Actually, the instructions include this when specifying
    Select everything EXCEPT FOR "IRP Logging", "Force Pending I/O Requests" and "Low Resource Simulation"....
      My System SpecsSystem Spec

  8. #18


    yea ok I didn't click on the individual settings now I see what you were talking about ok. Only other thing I ran driver verifier in normal mode I was not in safe mode is that a problem?
    These are the steps I took ran sysdm.cpl and unchecked automatic restart in start up and recovery. Then I run verifier.exe and I went exactly through the steps on that website you gave me, then I clicked finished and restarted my laptop.
      My System SpecsSystem Spec

  9. #19


    woah ok I was just browsing the web in chrome and my computer just shut off by itself its not hot or anything so then I just turned it back on but still no bsod. while in power saver mode the computer has become extremely slow. Actually even in high performance it lags a lot now. the internet has become extremely slow I can't even load a youtube video anymore.
    Last edited by theST1G; 21 May 2013 at 14:44.
      My System SpecsSystem Spec

  10. #20


    OK it happened again was just watching a youtube video and my computer just shut off. Then I turn it back on after waiting a few seconds and it boots up fine no bsod.
      My System SpecsSystem Spec

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Bsod only from sleep mode please help!
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