Windows 8 and 8.1 Forums

BSOD in win7+8

  1. #1

    BSOD in win7+8


    I have a huge problem with my PC. Everytime i play the steam-based game Football Manager 2013, my PC shuts down. In win7 i got a BSOD, but in 8 it just restarts. I have a feeling that is has something to do with my graphics card. My PC is a MSI GE70-0ND. Also at some times I get a warning when i open folders on my PC; that I dont have the permission to open "do you want to continue". Can this have something to do with the crash?
    Never had any BSOD at other times than in FM13. Ive tried to reinstall steam, and the game, but its the same everytime. Kinda pissed right now ;-)

    Here are the dumpfiles: minidump.rar

    Pleeease help me out here :-)))

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please provide this information so we can provide a complete analysis: Blue Screen of Death (BSOD) Posting Instructions

    One of the memory dumps blames your Avast anti-virus. Please:
    - download a fresh copy of the latest, Win8 compatible version from the Avast website
    - uninstall the current version from your system
    - IMMEDIATELY install the freshly downloaded version and update it.
    - perform a full system scan to ensure that the system is not infected.
    - monitor for further BSOD's

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    MBfilt64.sys Thu Jul 30 23:40:32 2009 (4A7267B0)
    Realtek HiDefinition Audio driver (file labelled as Creative Audio Driver)
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys

    If these steps do not stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings


    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon Apr  8 13:29:11.973 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\040813-26937-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:39:27.666
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
    *** WARNING: Unable to verify timestamp for aswSnx.SYS
    *** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
    Probably caused by :aswSnx.SYS ( aswSnx+149b4 )
    BugCheck 50, {ffffcd80784a43fa, 1, fffff880016ec5b2, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: ffffcd80784a43fa, memory referenced.
    Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
    Arg3: fffff880016ec5b2, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  WerFault.exe
    FAILURE_BUCKET_ID: AV_aswSnx+149b4
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  E1756IMS.513
      BIOS Release Date             11/08/2012
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GE70 0NC\0ND
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Mon Apr  8 11:14:55.480 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\040813-13093-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 19:24:07.938
    Probably caused by :win32k.sys ( win32k!EngNineGrid+16605 )
    BugCheck 3B, {c0000005, fffff9600016a5c5, fffff8801cfccfe0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff9600016a5c5, Address of the instruction which caused the bugcheck
    Arg3: fffff8801cfccfe0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  FlashPlayerPlu
    FAILURE_BUCKET_ID: 0x3B_win32k!EngNineGrid
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  E1756IMS.513
      BIOS Release Date             11/08/2012
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GE70 0NC\0ND
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon Apr  8 13:29:11.973 2013 (UTC - 4:00)**************************
    MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
    ETD.sys                     Wed Jun 27 22:24:39 2012 (4FEBC067)
    RtsPStor.sys                Tue Jul  3 21:52:57 2012 (4FF3A1F9)
    iBtFltCoex.sys              Tue Jul 24 06:03:05 2012 (500E72D9)
    BthLEEnum.sys               Wed Jul 25 22:25:02 2012 (5010AA7E)
    btmaux.sys                  Mon Aug 27 00:21:13 2012 (503AF5B9)
    btmhsf.sys                  Wed Aug 29 00:21:50 2012 (503D98DE)
    dump_iaStorA.sys            Sat Sep  1 21:01:24 2012 (5042AFE4)
    iaStorA.sys                 Sat Sep  1 21:01:24 2012 (5042AFE4)
    RTKVHD64.sys                Tue Sep 11 09:57:45 2012 (504F4359)
    AMPPAL.sys                  Thu Sep 13 07:30:17 2012 (5051C3C9)
    bwcW8x64.sys                Mon Sep 24 16:37:14 2012 (5060C47A)
    NETwew00.sys                Wed Oct 10 14:16:17 2012 (5075BB71)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    e22w8x64.sys                Mon Dec  3 10:42:37 2012 (50BCC86D)
    igdkmd64.sys                Wed Dec 12 19:42:26 2012 (50C92472)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    aswRvrt.sys                 Wed Mar  6 18:21:43 2013 (5137CF87)
    aswFsBlk.SYS                Wed Mar  6 18:22:01 2013 (5137CF99)
    aswMonFlt.sys               Wed Mar  6 18:22:08 2013 (5137CFA0)
    aswTdi.SYS                  Wed Mar  6 18:22:10 2013 (5137CFA2)
    aswrdr2.sys                 Wed Mar  6 18:22:24 2013 (5137CFB0)
    aswSP.SYS                   Wed Mar  6 18:23:05 2013 (5137CFD9)
    aswSnx.SYS                  Wed Mar  6 18:23:10 2013 (5137CFDE)
    nvlddmkm.sys                Thu Mar 14 21:37:00 2013 (51427B3C)
    nvpciflt.sys                Thu Mar 14 21:37:25 2013 (51427B55)
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Mon Apr  8 11:14:55.480 2013 (UTC - 4:00)**************************
    AMPPAL.sys                  Mon Jan  9 15:32:37 2012 (4F0B4EE5)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    bxvbda.sys                  Mon Jul 23 19:30:50 2012 (500DDEAA)
    evbda.sys                   Tue Jul 24 08:22:19 2012 (500E937B)
    NETwew00.sys                Thu Sep 13 09:23:54 2012 (5051DE6A)
    igdkmd64.sys                Wed Oct 17 15:12:29 2012 (507F031D)
    
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=ETD.sys
    http://www.carrona.org/drivers/driver.php?id=RtsPStor.sys
    http://www.carrona.org/drivers/driver.php?id=iBtFltCoex.sys
    BthLEEnum.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=btmaux.sys
    http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
    bwcW8x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    NETwew00.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    e22w8x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    aswRvrt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=aswFsBlk.SYS
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswTdi.SYS
    aswrdr2.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=aswSP.SYS
    http://www.carrona.org/drivers/driver.php?id=aswSnx.SYS
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=bxvbda.sys
    http://www.carrona.org/drivers/driver.php?id=evbda.sys
    NETwew00.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
      My System SpecsSystem Spec

  3. #3


    Thanx a lot for the quick answer mate
    I will try this and give you a feedback
      My System SpecsSystem Spec

  4. #4


    It worked perfect for ONE day, and suddenly I got another BSOD.
    Here is the minidump: Minidump2.rar
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    The memory dumps are still uncertain. Let's try running Driver Verifier according to these instructions: Driver Verifier Settings

    As you have time, also start with these free diagnostics (just in case it's a hardware problem): Hardware Diagnostics

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    MBfilt64.sys Thu Jul 30 23:40:32 2009 (4A7267B0)
    Realtek HiDefinition Audio driver (file labelled as Creative Audio Driver)
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Wed Apr 10 18:05:04.043 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\041113-9156-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:1 days 6:08:59.066
    Probably caused by :ntkrnlmp.exe ( nt!NtClose+d1 )
    BugCheck 3B, {c0000005, fffff801bd0b8f41, fffff8801a926050, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff801bd0b8f41, Address of the instruction which caused the bugcheck
    Arg3: fffff8801a926050, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  iexplore.exe
    FAILURE_BUCKET_ID: 0x3B_nt!NtClose
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  E1756IMS.513
      BIOS Release Date             11/08/2012
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GE70 0NC\0ND
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Wed Apr 10 18:05:04.043 2013 (UTC - 4:00)**************************
    MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    ETD.sys                     Wed Jun 27 22:24:39 2012 (4FEBC067)
    RtsPStor.sys                Tue Jul  3 21:52:57 2012 (4FF3A1F9)
    iBtFltCoex.sys              Tue Jul 24 06:03:05 2012 (500E72D9)
    BthLEEnum.sys               Wed Jul 25 22:25:02 2012 (5010AA7E)
    btmaux.sys                  Mon Aug 27 00:21:13 2012 (503AF5B9)
    btmhsf.sys                  Wed Aug 29 00:21:50 2012 (503D98DE)
    iaStorA.sys                 Sat Sep  1 21:01:24 2012 (5042AFE4)
    dump_iaStorA.sys            Sat Sep  1 21:01:24 2012 (5042AFE4)
    AMPPAL.sys                  Thu Sep 13 07:30:17 2012 (5051C3C9)
    bwcW8x64.sys                Mon Sep 24 16:37:14 2012 (5060C47A)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    e22w8x64.sys                Mon Dec  3 10:42:37 2012 (50BCC86D)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    IntcDAud.sys                Fri Jan 11 08:55:16 2013 (50F019C4)
    NETwew00.sys                Thu Feb 21 17:58:25 2013 (5126A691)
    aswRvrt.sys                 Wed Mar  6 18:21:43 2013 (5137CF87)
    aswFsBlk.SYS                Wed Mar  6 18:22:01 2013 (5137CF99)
    aswMonFlt.sys               Wed Mar  6 18:22:08 2013 (5137CFA0)
    aswTdi.SYS                  Wed Mar  6 18:22:10 2013 (5137CFA2)
    aswrdr2.sys                 Wed Mar  6 18:22:24 2013 (5137CFB0)
    aswSP.SYS                   Wed Mar  6 18:23:05 2013 (5137CFD9)
    aswSnx.SYS                  Wed Mar  6 18:23:10 2013 (5137CFDE)
    nvlddmkm.sys                Thu Mar 14 21:37:00 2013 (51427B3C)
    nvpciflt.sys                Thu Mar 14 21:37:25 2013 (51427B55)
    igdkmd64.sys                Wed Mar 20 00:25:41 2013 (51493A45)
    RTKVHD64.sys                Fri Mar 29 09:40:06 2013 (515599B6)
    
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=ETD.sys
    http://www.carrona.org/drivers/driver.php?id=RtsPStor.sys
    http://www.carrona.org/drivers/driver.php?id=iBtFltCoex.sys
    BthLEEnum.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=btmaux.sys
    http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
    bwcW8x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    e22w8x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    NETwew00.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    aswRvrt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=aswFsBlk.SYS
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswTdi.SYS
    aswrdr2.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=aswSP.SYS
    http://www.carrona.org/drivers/driver.php?id=aswSnx.SYS
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
      My System SpecsSystem Spec

  6. #6


    I installed the new driver for HDaudio last night, a few hours before the BSOD.
    Here are the data from the diag.tool btw: einherjer83.rar
    Last edited by einherjer83; 11 Apr 2013 at 12:58.
      My System SpecsSystem Spec

  7. #7


    Posts : 5,139
    Win8.1Pro - Finally!!!


    The file has been blocked by mediafire. I'd suggest that you follow the instructions and upload it here.
      My System SpecsSystem Spec

  8. #8


    Here
      My System SpecsSystem Spec

  9. #9


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sorry for the delay in responding. I didn't receive notification.
    I'll run the files now.
      My System SpecsSystem Spec

  10. #10


    Posts : 5,139
    Win8.1Pro - Finally!!!


    No new memory dumps in the uploaded files.
    Are you still getting BSOD's? If so, are there new memory dumps in the C:\Windows\Minidump directory (the last one is 041113-9156-01.dmp )
    Have you run Driver Verifier? Did that give you any memory dumps

    Please:
    1) Play the game that makes the system shut down.
    2) After it shuts down, please provide this info:
    Please do the following:
    - open Event Viewer (eventvwr.msc)
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
      My System SpecsSystem Spec

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