Solved BSOD Random

mattbuck · Apr 7, 2013

Sometimes it can be when i first turn on my pc otherwise it can be as im playing games.

usasma · Apr 7, 2013

D: drive only has about 2% free space. Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance. Please free up 15% on ALL hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty)

We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:

There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
- Update the motherboard controllers drivers to the latest available version from the controller manufacturer (NOT the mobo manufacturer unless you can't find any on the controller manufacturer's website). Be sure to update ALL controllers on the motherboard! I STRONGLY suggest not using controller drivers older than mid-2012 with SSD's.
- Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
- Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.
- Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
06 Dec 2011 - This post tends to confirm issues with certain SSD chipsets and certain controllers - [SOLVED] cant find the cause of BSOD F4 - Tech Support Forum
05 Jan 2013 - very interesting post about difficulties with the Marvell controllers even when not connected to the SSD drives: https://www.eightforums.com/bsod-cr...-pc-reboots-when-waking-sleep.html#post169956
27 Feb 2013 - I'm starting to see much better reliability with SSD's using current (mid-2012 and later) storage drivers. I have withdrawn my objections to using these devices in everyday systems.

MSI Afterburner (along with Riva Tuner and EVGA Precision) are known to cause BSOD's in some Windows systems. Please un-install it immediately!

If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

Please also remove CorsairLink2 (if installed) as it's a known cause of BSOD's in some Windows systems. The driver used can be used in other, non-problematic programs.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Keyboard
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys

LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Gamepanel Virtual HID Device Driver
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys

HECIx64.sys Tue Oct 19 19:33:43 2010 (4CBE2AD7)
Intel Management Engine Interface
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

ladfGSCamd64.sys Mon Apr 11 14:41:01 2011 (4DA34B3D)
Driver for the Logitech GSeries Headset
http://www.carrona.org/drivers/driver.php?id=ladfGSCamd64.sys

ladfGSRamd64.sys Mon Apr 11 14:41:07 2011 (4DA34B43)
Driver for the Logitech GSeries Headset
http://www.carrona.org/drivers/driver.php?id=ladfGSRamd64.sys

ALSysIO64.sys Sat Jul 9 20:27:45 2011 (4E18F201)
Core Temp - CPU temperature monitor
http://www.carrona.org/drivers/driver.php?id=ALSysIO64.sys

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Sun Apr  7 04:55:56.509 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\040713-3968-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]0 days 0:00:03.231[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!NtSetSystemPowerState+878 )[/B]
BugCheck [B]C000021A, {fffff8a000888a90, 0, ffffffffc0000001, 77c0960810}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]WINLOGON_FATAL_ERROR (c000021a)[/url]
Arguments: 
Arg1: fffff8a000888a90, String that identifies the problem.
Arg2: 0000000000000000, Error Code.
Arg3: ffffffffc0000001
Arg4: 00000077c0960810
Arg2: 0000000000000000, Error Code.
BUGCHECK_STR:  0xc000021a_0
PROCESS_NAME:  smss.exe
FAILURE_BUCKET_ID: [B]0xc000021a_0_nt!NtSetSystemPowerState[/B]
CPUID:        "Intel(R) Core(TM) i7-2700K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  3602
  BIOS Release Date             11/01/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Apr  5 09:24:54.062 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\040513-3734-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]0 days 0:02:56.784[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiCommitThreadWait+58 )[/B]
BugCheck [B]3B, {c0000005, fffff80013b23a88, fffff8800ada1f40, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80013b23a88, Address of the instruction which caused the bugcheck
Arg3: fffff8800ada1f40, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  t6zm.exe
FAILURE_BUCKET_ID: [B]0x3B_nt!KiCommitThreadWait[/B]
CPUID:        "Intel(R) Core(TM) i7-2700K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  3602
  BIOS Release Date             11/01/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Sun Apr  7 04:55:56.509 2013 (UTC - 4:00)**************************
[COLOR=RED][B]LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
[COLOR=RED][B]HECIx64.sys                 Tue Oct 19 19:33:43 2010 (4CBE2AD7)[/B][/COLOR]
RTKVHD64.sys                Tue Jun 19 04:50:56 2012 (4FE03D70)
dump_iaStorA.sys            Sat Sep  1 21:01:24 2012 (5042AFE4)
iaStorA.sys                 Sat Sep  1 21:01:24 2012 (5042AFE4)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
AtihdW86.sys                Tue Jan 15 15:41:28 2013 (50F5BEF8)
HWiNFO64A.SYS               Sat Jan 26 07:28:11 2013 (5103CBDB)
Rt630x64.sys                Mon Mar  4 02:15:32 2013 (51344A14)
atikmpag.sys                Mon Mar 18 21:29:26 2013 (5147BF76)
atikmdag.sys                Mon Mar 18 22:47:22 2013 (5147D1BA)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Apr  5 09:24:54.062 2013 (UTC - 4:00)**************************
[COLOR=RED][B]LGVirHid.sys                Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
[COLOR=RED][B]ladfGSCamd64.sys            Mon Apr 11 14:41:01 2011 (4DA34B3D)[/B][/COLOR]
[COLOR=RED][B]ladfGSRamd64.sys            Mon Apr 11 14:41:07 2011 (4DA34B43)[/B][/COLOR]
[COLOR=RED][B]ALSysIO64.sys               Sat Jul  9 20:27:45 2011 (4E18F201)[/B][/COLOR]
rzudd.sys                   Mon Mar  4 01:48:31 2013 (513443BF)
rzvkeyboard.sys             Mon Mar  4 01:48:38 2013 (513443C6)
rzdaendpt.sys               Mon Mar  4 01:48:41 2013 (513443C9)
[COLOR=RED][B]RTCore64.sys                Mon Mar 11 01:32:06 2013 (513D6C56)[/B][/COLOR]
[/font]

Solved BSOD Random

mattbuck

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One