Windows 8 and 8.1 Forums


BSOD...Need broken down barney style!

  1. #1


    Posts : 2
    Windows 8

    BSOD...Need broken down barney style!


    Good afternoon!

    I have been scrolling through the bsod threads and I have still not come up with a solution to my issue. I have a fairly new and laptop with win 8.Just the other day gave me the bsod with BAD_POOL_HEADER attached caused my computer to continuously crash. I eventually was given three error reports as well; C\win\minidump, c\users\name\app data\local temp\ and c\win\mem dump. I guess my question is, do you guys think its a hardware fault or an antivirus problem? Mind you that, im currently in Safe mode w/networking and have downloaded the SF diagnostic tool with no such luck.. Any advice would be glorious.


    Sincerely,
    The guy about to throw his computer out the window.

      My System SpecsSystem Spec

  2. #2


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    In order to get help on BSOD, you need to upload the crash dump:
    Blue Screen of Death (BSOD) Posting Instructions
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8

    SF diag tool information ZIP FILE

      My System SpecsSystem Spec

  4. #4


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    BSOD caused by CLVirtualDrive.sys which is part of Cyberlink Power2go that Sony installed it. As fas I am concerned, this is a piece of bloatware and I suggest to uninstall it.

    Hope this helps
      My System SpecsSystem Spec

BSOD...Need broken down barney style!
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