Solved Odd BSoD

monster528 · Apr 5, 2013

For a while now my computer has been crashing on and off. I just upgraded to windows 8, so I no longer have the old crash dump files. For about 3 months it would crash at least 2 times a day. Then for about 3-4 months, there would be no crashes at all and now it started crashing again

I noticed when i took off my side panel with my fan that it would crash less (maybe once a day) and when i put it back on it crashes like once every two to three hours. This could be a coincidence, however I have tested this for about a week and it does keep happening.

Back when I had windows 7 i ran several memtest+ 86 runs and even had my ram RMA'd. Also I upgraded my power supply and ran several tests on my hard drive using the hard drive tools found on the manufacturers website

Thats all the information I can think of right now, Ill add more if i remember.

Thanks for any help in advance

usasma · Apr 6, 2013

Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

You have the 2005 version of the Asus ATK0110 ACPI Utility driver (ASACPI.sys). It is a known cause of BSOD's in Windows systems and must be updated. You'll find it listed as "ATK0110 driver for WindowsXP/Vista/Win7 32&64-bit" and it's the 14th item down in the Utilities section of the downloads for your motherboard.

The motherboard isn't supported with Win8 - so you'll have to run the installer for the driver in compatibility mode for Win7.

Your wireless XBox controller is also known to cause BSOD's in Windows systems. Unfortunately there are no updated drivers for this device (xusb21.sys). In order to test it, please uninstall the software and physically remove the device from your system.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

P17.sys Fri Oct 16 02:44:53 2009 (4AD81665)
Creative SB Audigy LS
http://www.carrona.org/drivers/driver.php?id=P17.sys

Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)
Realtek PCI/PCIe Adapters
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Fri Apr  5 17:57:22.275 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\040513-37393-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]0 days 0:02:12.988[/B]
Probably caused by :[B]dxgmms1.sys ( dxgmms1!VidMmInterface+1b8e2 )[/B]
BugCheck [B]139, {3, fffff88008bdc2b0, fffff88008bdc208, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: fffff88008bdc2b0, Address of the trap frame for the exception that caused the bugcheck
Arg3: fffff88008bdc208, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  TERA.exe
FAILURE_BUCKET_ID: [B]0x139_3_dxgmms1!VidMmInterface[/B]
  BIOS Version                  2102   
  BIOS Release Date             06/17/2010
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Apr  5 17:54:00.419 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\040513-31122-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]0 days 0:26:18.133[/B]
Probably caused by :[B]amdppm.sys ( amdppm!C1Halt+2 )[/B]
BugCheck [B]1E, {ffffffffc000001d, fffff88002f66211, fffff88000edae00, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: ffffffffc000001d, The exception code that was not handled
Arg2: fffff88002f66211, The address that the exception occurred at
Arg3: fffff88000edae00, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c000001d
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x1E_c000001d_BAD_IP_amdppm!C1Halt[/B]
  BIOS Version                  2102   
  BIOS Release Date             06/17/2010
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Fri Apr  5 17:57:22.275 2013 (UTC - 4:00)**************************
[COLOR=RED][B]ASACPI.sys                  Sun Mar 27 22:30:36 2005 (42476C4C)[/B][/COLOR]
[COLOR=RED][B]xusb21.sys                  Wed Apr  8 10:28:44 2009 (49DCB49C)[/B][/COLOR]
[COLOR=RED][B]P17.sys                     Fri Oct 16 02:44:53 2009 (4AD81665)[/B][/COLOR]
[COLOR=RED][B]Rt630x64.sys                Wed Oct 19 08:12:55 2011 (4E9EBEC7)[/B][/COLOR]
PLTGC.sys                   Wed Mar 28 04:09:30 2012 (4F72C73A)
MijXfilt.sys                Sat May 12 00:27:12 2012 (4FADE6A0)
SYMEVENT64x86.SYS           Wed May 23 20:52:24 2012 (4FBD8648)
SYMNETS.SYS                 Fri Jul 20 22:07:07 2012 (500A0ECB)
Ironx64.SYS                 Mon Jul 23 20:34:50 2012 (500DEDAA)
EraserUtilRebootDrv.sys     Tue Jul 31 19:36:50 2012 (50186C12)
eeCtrl64.sys                Tue Jul 31 19:36:51 2012 (50186C13)
ccSetx64.sys                Thu Aug  2 13:04:41 2012 (501AB329)
IDSvia64.sys                Tue Aug 28 22:48:40 2012 (503D8308)
atikmpag.sys                Thu Sep 27 21:12:52 2012 (5064F994)
atikmdag.sys                Thu Sep 27 22:14:57 2012 (50650821)
AtihdW76.sys                Tue Nov  6 16:41:51 2012 (5099841F)
SYMDS64.SYS                 Wed Jan 16 20:56:45 2013 (50F75A5D)
LGSHidFilt.Sys              Thu Jan 17 15:15:00 2013 (50F85BC4)
SYMEFA64.SYS                Fri Jan 18 19:31:37 2013 (50F9E969)
SRTSPX64.SYS                Fri Jan 25 16:30:05 2013 (5102F95D)
BHDrvx64.sys                Sat Mar 16 01:18:38 2013 (514400AE)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Apr  5 17:54:00.419 2013 (UTC - 4:00)**************************
EX64.SYS                    Thu Dec 20 04:22:39 2012 (50D2D8DF)
ENG64.SYS                   Thu Dec 20 04:24:21 2012 (50D2D945)
SRTSP64.SYS                 Fri Jan 25 16:26:16 2013 (5102F878)
[/font]

monster528 · Apr 6, 2013

My bios version is already up to date (version 2102). I updated my sound drivers and asus atk0110. I have also uninstalled my xbox wireless controller and uninstalled it from the device manager.

I will put my desktop cover back on and plug the fan back in and see what happens. Ill wait a few days and see if stops crashing, otherwise I will put up a reply if I crash again

usasma · Apr 6, 2013

Good luck! Please post back and let us know what happens.

monster528 · Apr 13, 2013

Well its been about a week since it has stopped crashing. I think that fixed it, thank you for all your help

Solved Odd BSoD

monster528

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One

monster528

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One

monster528

New Member

My Computer

System One