Windows 8 and 8.1 Forums

Bsod windows 8!

  1. #1


    Posts : 1
    windows 8 pro

    Bsod windows 8!


    Hi been having trouble on start up since i have installed win 8. basically it starts up and crashes then seems fine, but does this every time and i want to see if i can fix it! but it has got the better of me so i thought i would try my luck here, hopefully i have done the dump file thing right for you.
    any help would be appreciated.
    many thanks james

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

    For starters:
    At work we start all repairs with a set of diagnostics. Often they find problems that weren't even expected. It's a waste of time to try to fix software on a system that has hardware problems.
    Please try these free diagnostics for starters: Initial Hardware Diagnostics
    Also, please ensure that you have ALL available Windows Updates (it may take several trips to get them all).
    Please start with the hard drive diagnostics as I'm most concerned with it.

    AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.
    Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
    Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
    Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums

    If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
    Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
    Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
    Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

    If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    AsUpIO.sys Sun Jul 5 22:21:38 2009 (4A515FB2)
    ASUS hardware monitoring software related
    http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys

    AtiPcie.sys Mon Aug 24 04:25:26 2009 (4A924E76)
    ATI PCIE Driver for ATI PCIE chipset or [br] ATI PCI Express (3GIO) Filter[br]Found in my ATI video drivers (I have an Intel chipset)
    http://www.carrona.org/drivers/driver.php?id=AtiPcie.sys

    AtiHdmi.sys Thu Jan 28 20:03:36 2010 (4B6233E8)
    ATI High Definition Audio Function Driver
    http://www.carrona.org/drivers/driver.php?id=AtiHdmi.sys

    AsIO.sys Mon Aug 23 21:53:02 2010 (4C7325FE)
    Asus PCProbe Utility
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys

    ksaud.sys Tue Sep 13 02:45:04 2011 (4E6EFBF0)
    Creative Technology Sound Blaster USB Audio
    http://www.carrona.org/drivers/driver.php?id=ksaud.sys

    PxHlpa64.sys Mon Oct 17 10:29:34 2011 (4E9C3BCE)
    Sonic CD/DVD driver (used by many different CD/DVD programs)
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys

    If all of the above doesn't stop the BSOD's, try this (just a hunch on my part):
    Anti-Virus Removal:
    Please do the following:
    - download a free anti-virus for testing purposes: Free AntiVirus If using Windows 8, enable Windows Defender and the Windows Firewall instead.
    - un-install the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
    - remove any remnants of Norton using this free tool: http://us.norton.com/support/kb/web_...080710133834EN
    - IMMEDIATELY install and update the free anti-virus (if using Win8, enable Windows Defender), then check to ensure that the Windows Firewall is turned on.
    - perform a full system scan to ensure that no malware has snuck onto your system while the anti-virus was malfunctioning.
    - check to see if this fixes the BSOD's
    NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.
    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Wed Apr  3 12:36:38.211 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\040313-48344-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:1 days 0:02:47.893
    *** ERROR: Module load completed but symbols could not be loaded for atapi.sys
    Probably caused by :atapi.sys
    BugCheck 9F, {3, fffffa800de2f060, fffff80050d00760, fffffa800cdee010}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800de2f060, Physical Device Object of the stack
    Arg3: fffff80050d00760, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa800cdee010, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_IMAGE_atapi.sys
      BIOS Version                  1503   
      BIOS Release Date             11/14/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Apr  2 12:32:31.477 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\040213-34413-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 21:14:53.381
    *** ERROR: Module load completed but symbols could not be loaded for atapi.sys
    Probably caused by :atapi.sys
    BugCheck 9F, {3, fffffa800de2f060, fffff802fa5c7b30, fffffa8010f098f0}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800de2f060, Physical Device Object of the stack
    Arg3: fffff802fa5c7b30, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa8010f098f0, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_IMAGE_atapi.sys
      BIOS Version                  1503   
      BIOS Release Date             11/14/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Apr  1 15:16:49.898 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\040113-35661-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:07:58.602
    *** ERROR: Module load completed but symbols could not be loaded for atapi.sys
    Probably caused by :atapi.sys
    BugCheck 9F, {3, fffffa800de34060, fffff80074041760, fffffa8011097c60}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800de34060, Physical Device Object of the stack
    Arg3: fffff80074041760, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa8011097c60, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_IMAGE_atapi.sys
      BIOS Version                  1503   
      BIOS Release Date             11/14/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Apr  1 15:08:02.938 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\040113-46503-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:12:51.640
    *** ERROR: Module load completed but symbols could not be loaded for atapi.sys
    Probably caused by :atapi.sys
    BugCheck 9F, {3, fffffa800de5f060, fffff802113e0760, fffffa8011911860}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800de5f060, Physical Device Object of the stack
    Arg3: fffff802113e0760, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa8011911860, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_IMAGE_atapi.sys
      BIOS Version                  1503   
      BIOS Release Date             11/14/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Wed Apr  3 12:36:38.211 2013 (UTC - 4:00)**************************
    AsUpIO.sys                  Sun Jul  5 22:21:38 2009 (4A515FB2)
    ASACPI.sys                  Wed Jul 15 23:31:29 2009 (4A5E9F11)
    AtiPcie.sys                 Mon Aug 24 04:25:26 2009 (4A924E76)
    AtiHdmi.sys                 Thu Jan 28 20:03:36 2010 (4B6233E8)
    AsIO.sys                    Mon Aug 23 21:53:02 2010 (4C7325FE)
    ksaud.sys                   Tue Sep 13 02:45:04 2011 (4E6EFBF0)
    PxHlpa64.sys                Mon Oct 17 10:29:34 2011 (4E9C3BCE)
    AODDriver2.sys              Tue Mar  6 04:55:00 2012 (4F55DEF4)
    SYMEVENT64x86.SYS           Wed May 23 20:52:24 2012 (4FBD8648)
    Rt64win7.sys                Tue Jun 12 10:00:29 2012 (4FD74B7D)
    atikmpag.sys                Mon Jun 18 16:41:29 2012 (4FDF9279)
    atikmdag.sys                Mon Jun 18 17:21:01 2012 (4FDF9BBD)
    SYMNETS.SYS                 Fri Jul 20 22:07:07 2012 (500A0ECB)
    Ironx64.SYS                 Mon Jul 23 20:34:50 2012 (500DEDAA)
    EraserUtilRebootDrv.sys     Tue Jul 31 19:36:50 2012 (50186C12)
    eeCtrl64.sys                Tue Jul 31 19:36:51 2012 (50186C13)
    ccSetx64.sys                Thu Aug 16 17:18:11 2012 (502D6393)
    IDSvia64.sys                Tue Aug 28 22:48:40 2012 (503D8308)
    EX64.SYS                    Thu Dec 20 04:22:39 2012 (50D2D8DF)
    ENG64.SYS                   Thu Dec 20 04:24:21 2012 (50D2D945)
    SYMDS64.SYS                 Wed Jan 16 20:56:45 2013 (50F75A5D)
    SYMEFA64.SYS                Fri Jan 18 19:31:37 2013 (50F9E969)
    SRTSP64.SYS                 Fri Jan 25 16:26:16 2013 (5102F878)
    SRTSPX64.SYS                Fri Jan 25 16:30:05 2013 (5102F95D)
    BHDrvx64.sys                Sat Mar 16 01:18:38 2013 (514400AE)
    
    http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys
    http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
    http://www.carrona.org/drivers/driver.php?id=AtiPcie.sys
    http://www.carrona.org/drivers/driver.php?id=AtiHdmi.sys
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys
    http://www.carrona.org/drivers/driver.php?id=ksaud.sys
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
    http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
    http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
    http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
    http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
    http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
    http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
    http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
    http://www.carrona.org/drivers/driver.php?id=EX64.SYS
    http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
    http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
    http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
    http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
      My System SpecsSystem Spec

Bsod windows 8!
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