Windows 8 and 8.1 Forums


Crashes and restarts randomly

  1. #1


    Posts : 1
    Windows 8

    Crashes and restarts randomly


    Hi there, can someone help me with this problem? My computer crashes randomly after I enter Dota 2, a game. And after my computer reboots, it will restart after 5 to 10 min. Does this mean that there's a compatibility problem with the game? Or is there something really wrong with my computer? However, in the past, I was able to play Dota 2 without my computer crashing. Help me pls!

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please do the following:
    - open Event Viewer (eventvwr.msc)
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).


    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    hamachi.sys Thu Feb 19 05:36:41 2009 (499D3639)
    LogMeIn Hamachi Virtual network interface driver
    http://www.carrona.org/drivers/driver.php?id=hamachi.sys

    ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)
    LENOVO ATK Hotkey ATK0101 ACPI UTILITY
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

    tap0901t.sys Wed Sep 16 02:02:43 2009 (4AB07F83)
    Google Earth or Tunngle (TAP-Win32 Adapter V9 (Tunngle))
    http://www.carrona.org/drivers/driver.php?id=tap0901t.sys

    atkwmiacpi64.sys Mon Jul 26 01:56:49 2010 (4C4D23A1)
    ATK WMIACPI Utility
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys

    HECIx64.sys Tue Oct 19 19:33:43 2010 (4CBE2AD7)
    Intel Management Engine Interface
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

    AiCharger.sys Fri Feb 25 04:41:45 2011 (4D677959)
    Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys

    ETD.sys Wed Apr 13 03:01:46 2011 (4DA54A5A)
    ELAN PS/2 Port Smart Pad
    http://www.carrona.org/drivers/driver.php?id=ETD.sys

    RTKVHD64.sys Tue Jul 26 05:22:00 2011 (4E2E8738)
    Realtek High Definition Audio Function Driver
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys


    Update video drivers, if BSOD's continue, run these free diagnostics: Hardware Diagnostics



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat Mar 30 20:46:48.961 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\033113-19296-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 10:20:25.141
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+233e34 )
    BugCheck 133, {0, 281, 280, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
        component can usually be identified with a stack trace.
    Arg2: 0000000000000281, The DPC time count (in ticks).
    Arg3: 0000000000000280, The DPC time allotment (in ticks).
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x133_DPC_nvlddmkm+233e34
    CPUID:        "Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  N45SF.223
      BIOS Release Date             01/19/2012
      Manufacturer                  ASUSTeK Computer Inc.
      Product Name                  N45SF
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Mar 30 10:25:45.656 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\033013-16984-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:06:12.344
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+1d2ffe )
    BugCheck 133, {0, 281, 280, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
        component can usually be identified with a stack trace.
    Arg2: 0000000000000281, The DPC time count (in ticks).
    Arg3: 0000000000000280, The DPC time allotment (in ticks).
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x133_DPC_nvlddmkm+1d2ffe
    CPUID:        "Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  N45SF.223
      BIOS Release Date             01/19/2012
      Manufacturer                  ASUSTeK Computer Inc.
      Product Name                  N45SF
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Mar 30 10:09:47.809 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\033013-27796-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:5 days 6:04:34.391
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+1fadf9 )
    BugCheck 133, {0, 281, 280, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
        component can usually be identified with a stack trace.
    Arg2: 0000000000000281, The DPC time count (in ticks).
    Arg3: 0000000000000280, The DPC time allotment (in ticks).
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x133_DPC_nvlddmkm+1fadf9
    CPUID:        "Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  N45SF.223
      BIOS Release Date             01/19/2012
      Manufacturer                  ASUSTeK Computer Inc.
      Product Name                  N45SF
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat Mar 30 20:46:48.961 2013 (UTC - 4:00)**************************
    hamachi.sys                 Thu Feb 19 05:36:41 2009 (499D3639)
    ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)
    tap0901t.sys                Wed Sep 16 02:02:43 2009 (4AB07F83)
    atkwmiacpi64.sys            Mon Jul 26 01:56:49 2010 (4C4D23A1)
    HECIx64.sys                 Tue Oct 19 19:33:43 2010 (4CBE2AD7)
    AiCharger.sys               Fri Feb 25 04:41:45 2011 (4D677959)
    ETD.sys                     Wed Apr 13 03:01:46 2011 (4DA54A5A)
    RTKVHD64.sys                Tue Jul 26 05:22:00 2011 (4E2E8738)
    L1C63x64.sys                Wed Feb 15 01:55:09 2012 (4F3B56CD)
    athrx.sys                   Wed Mar 21 23:26:22 2012 (4F6A9BDE)
    idmwfp.sys                  Mon Apr 23 09:14:15 2012 (4F9555A7)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    btfilter.sys                Fri Jun 29 03:00:07 2012 (4FED5277)
    dump_storahci.sys           Wed Jul 25 22:30:35 2012 (5010ABCB)
    igdkmd64.sys                Wed Sep 26 15:49:04 2012 (50635C30)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    nvlddmkm.sys                Fri Nov 30 22:24:02 2012 (50B97852)
    nvpciflt.sys                Fri Nov 30 22:24:28 2012 (50B9786C)
    nvkflt.sys                  Fri Nov 30 22:24:39 2012 (50B97877)
    
    http://www.carrona.org/drivers/driver.php?id=hamachi.sys
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=tap0901t.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
    http://www.carrona.org/drivers/driver.php?id=ETD.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
    http://www.carrona.org/drivers/driver.php?id=athrx.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=nvkflt.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sorry, I was rushed when I last posted.
    Please:
    - download a fresh set of the latest, Win8 compatible video drivers from the Asus website
    - uninstall the current video drivers
    - install the freshly downloaded drivers
    - monitor for further BSOD's

    If the BSOD's continue, please run these free diagnostics: Hardware Diagnostics
      My System SpecsSystem Spec

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