Windows 8 and 8.1 Forums

Win8 BSOD New Computer Set up

  1. #11

    Attachment 19335

    Some wierd temps are shown up there ? What are those sensors ?

    Now it is the HD audio drive that freezed. Should i be using the AC97 connector instead of the HD one ?
    Is it possible that I connected something wrong in the motherboard and the computer is having these freezes because of that ?
    Attachment 19336

      My System SpecsSystem Spec

  2. #12

    Posts : 5,139
    Win8.1Pro - Finally!!!

    The Admin events logfile shows errors with svchost.exe holding onto registry keys when you're trying to do something else. IMO it's an indication of either malware or a corrupted OS.

    There are many errors referring to
    The system firmware has changed the processor's memory type range registers (MTRRs) across a sleep state transition (S4). This can result in reduced resume performance.
    Maybe there's a BIOS issue that hasn't been fixed yet? Do your problems happen after a fresh boot - or do they only happen after putting the system to sleep/hibernate?

    In short, all this stuff points to either a corrupt OS or a hardware problem.
    Since you've tried both Win7 and Win8 - it's most likely that it's a hardware problem.

    Start with these free hardware diagnostics: Hardware Diagnostics
    If that doesn't point anything out, then we'll have to start removing/replacing parts to test.
      My System SpecsSystem Spec

  3. #13

    Every component is brand new.
    I have tested ram with memtest86+ for 6h30 and it seems to be ok.
    Tested my brothers Power supply wich is 600W and has 40A on 12V rails ( mine is 550W and has 31A on 12V rails) and the problem seemed to take longer to happen in gameplay.
    It seems that everytime I run LatencyMon the file that causes the problem seems to change everytime.
    I am taking too much time on this and I have a lot of exams this next 2 weeks, I am taking the computer to a repair store since I cannot try any other components on the system because I don't have them available.

    Thanks for the help, I will report back.
      My System SpecsSystem Spec

  4. #14

    The computer was on the repair store and it is hard to get it doing the freeze thing. Now I made it crash in my home. This time Watchdog error is caused by hal.sys

    I am getting desperate here I dont know what to do! Everytime something happens it is traced back to a different file :\
      My System SpecsSystem Spec

  5. #15

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Numerous different errors are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
    - borked (broken) hardware (several different procedures used to isolate the problem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website)
    - overclocking - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
    - compatibility issues (3rd party hardware/drivers)
    - low-level driver problems
    - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

    To troubleshoot the problem will take some time, so you'll have to be both patient and methodical about this.
    For starters, have you run all the hardware diagnostics that I've suggested? If so, what were the results of each one?
    - hard drive
    - memory (you've already run MemTest for 6 hours or more, that should be enough)
    - malware
    - prime95
    - furmark
    - other video tests
    - CPU stress test

    Please answer the rest of my questions also.

    I note that there are 2 or 3 BIOS versions released since the version on your motherboard. Have you considered updating the BIOS? If so, be careful and follow the directions exactly.

    Have you updated the drivers and done the suggestions that I made in my first post? Were you able to get all of them?
    Please make a new SF Tool report and attach it to your next post.
      My System SpecsSystem Spec

  6. #16

    My BIOS version is the 0701 02/05/2013 - Isn't it the most recent?

    The driver you said to update, I did. The ones in red, right?

    -harddrive: I did "quick scan" with the manufacturer tool and did a quick scan with the HD Tune software. Nothing found. I will leave a full scan during the night.
    -RAM: Seems to be OK.
    -malware: I'm currently running malwarebytes and scanning. I don't have any anti virus since Win8 has Windows Defender, What free anti virus should I get?
    prime95: Made the test and everything is fine.
    -furmark: Ran for 30hour and temps didnt get up 60บ
    -other video tests: Memtest passed.
    -CPU stress test: "Pass" with the Intel software.

    I will be making a new SF Tool report in a moment
    Last edited by ReMoVeR; 02 Apr 2013 at 17:21.
      My System SpecsSystem Spec

  7. #17

    Q:"Maybe there's a BIOS issue that hasn't been fixed yet? Do your problems happen after a fresh boot - or do they only happen after putting the system to sleep/hibernate?"
    A: It is purely random. I haven't been having any BSOD and just having the freeze/sound distortion problem that happens randomly(sometimes ingame,sometimes browsing). The BSOD I got recently I was runing prime95, LatencyMon and switching tabs a lot. Prime95 has ran for about 2 or 3hours in the afternoon and I played a game and even under that stress nothing happened. Not even a freeze break.

    Since the "problem" seems to be tracked to diferent drivers on LatencyMon, may this be a motherboard problem having dificulties "establishing connection" with the diferent components on it? Or a power supply "shortage"?
      My System SpecsSystem Spec

  8. #18

    Posts : 5,139
    Win8.1Pro - Finally!!!

    I don't believe that v0701 is the most recent. Here's what I found:
    Version 1201

    Description P8B75-M LX BIOS 1201
    Fixed F8 function is abnormal under fastboot
    File Size 3,37 MBytes update 2013.03.22
    Download from Global

    Version 1002

    Description P8B75-M LX BIOS 1002
    1.Support Deep S4 hibernate function
    2.Fixed Power On By RTC function failed.
    3.Fixed F8 function is abnormal under fastboot
    4.Support new CPUs. Please refer to our website at: ASUSTeK Computer Inc. -Support- CPU Support
    File Size 3,36 MBytes update 2013.03.18
    Download from Global

    Version 0803

    Description P8B75-M LX BIOS 0803
    Improve system stability.
    File Size 3,34 MBytes update2012.11.02
    Download from Global

    Version 0606

    Description P8B75-M LX BIOS 0606
    Improve system stability.
    File Size 3,38 MBytes update 2012.08.20
    Download from Global
    Run the long test for the hard drive - the short/quick tests aren't very accurate

    I prefer Windows Defender and the Windows Firewall for malware protection.

    As for the motherboard being at fault - there are no tests that will fully test a motherboard. The motherboard manufacturer's believe it's cheaper to replace problem motherboards than to invest in developing a complex test that may be of questionable value. As such, it takes a lot of troubleshooting to pin the blame on a motherboard. Basically what we do is we rule out everything else - and then we blame the motherboard.

    We're both ruling out 3rd party driver and ruling out hardware - and the BIOS is (IMO) one of the most important things to check here. It may not fix it - but if you don't try it, you'll never know.
    So, I just ran the latest memory dump - and guess what it blames?
    Yep! LatencyMonitor (rspLLL32.sys)!

    I also found a driver dating from 1996! It's most likely not compatible with Win8. It (giveio.sys) belongs to Speedfan - and it's probably a remnant of an older installation. Please uninstall Speedfan, reboot, and check the C:\Windows\System32\drivers directory to see if it's still there. If it is, please post back for directions to safely remove it.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    AsUpIO.sys Mon Aug 2 22:48:02 2010 (4C578362)
    ASUS hardware monitoring software related

    MpKslb463ecca.sys Fri Sep 16 17:34:23 2011 (4E73C0DF)
    This is a dynamic driver used by Windows Defender. It's not normally seen in memory dumps, so we'll have to keep an eye on it.
    MpKslb463ecca.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    ASUSFILTER.sys Tue Sep 20 11:45:47 2011 (4E78B52B)
    ASUS USB Hub filter driver

    The following is for informational purposes only.
    **************************Tue Apr  2 15:36:59.883 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\040213-11234-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x86 compatible
    Built by: 9200.16496.x86fre.win8_gdr.130108-1504
    System Uptime:0 days 2:33:18.562
    *** WARNING: Unable to verify timestamp for rspLLL32.sys
    *** ERROR: Module load completed but symbols could not be loaded for rspLLL32.sys
    Probably caused by :Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    BugCheck 101, {30, 0, 81662120, 0}
    BugCheck Info: CLOCK_WATCHDOG_TIMEOUT (101)
    Arg1: 00000030, Clock interrupt time out interval in nominal clock ticks.
    Arg2: 00000000, 0.
    Arg3: 81662120, The PRCB address of the hung processor.
    Arg4: 00000000, 0.
    PROCESS_NAME:  LatMon.exe
    CPUID:        "Intel(R) Core(TM) i5-3450 CPU @ 3.10GHz"
    MaxSpeed:     3100
    CurrentSpeed: 3093
      BIOS Version                  0701
      BIOS Release Date             02/05/2013
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Tue Apr  2 15:36:59.883 2013 (UTC - 4:00)**************************
    giveio.sys                  Wed Apr  3 22:33:25 1996 (316334F5)
    AsUpIO.sys                  Mon Aug  2 22:48:02 2010 (4C578362)
    MpKslb463ecca.sys           Fri Sep 16 17:34:23 2011 (4E73C0DF)
    ASUSFILTER.sys              Tue Sep 20 11:45:47 2011 (4E78B52B)
    RTKVHDA.sys                 Tue Jun 19 04:49:44 2012 (4FE03D28)
    HECI.sys                    Mon Jul  2 18:14:54 2012 (4FF21D5E)
    dump_storahci.sys           Wed Jul 25 22:38:58 2012 (5010ADC2)
    AsIO.sys                    Wed Aug 22 05:54:43 2012 (5034AC63)
    intelppm.sys                Mon Nov  5 22:52:05 2012 (50988965)
    rtwlane.sys                 Mon Nov 26 03:08:05 2012 (50B32365)
    nvhda32v.sys                Wed Dec 19 00:41:17 2012 (50D1537D)
    speedfan.sys                Sat Dec 29 15:59:33 2012 (50DF59B5)
    rspLLL32.sys                Wed Feb  6 02:04:38 2013 (51120086)
    Rt630x86.sys                Mon Mar  4 02:15:22 2013 (51344A0A)
    nvlddmkm.sys                Thu Mar 14 21:35:21 2013 (51427AD9)
    MpKslb463ecca.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    rtwlane.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    rspLLL32.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

  9. #19

    I will update it in a couple of hours I have to get out. My motherboard is Asus P8B75 M LX PLUS , the one you are refering is not "Plus" . I will report back at night.

    Thanks for all the help.
      My System SpecsSystem Spec

  10. #20

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Sorry, I must've picked the wrong one from the google search results. I'm glad that you caught it tho'!
      My System SpecsSystem Spec

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Win8 BSOD New Computer Set up
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