Windows 8 and 8.1 Forums


Com Crashes after opening games

  1. #1


    Posts : 1
    windows 8

    Com Crashes after opening games


    can anyone please help me as i was playing game for several minutes and the com suddenly crashes. the results come out was the C: windows/memory.dmp problem. This causes all my working games previously to crash. Please help me as i had done the attachment and the screen gets abit freezy before restarting.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    The memory dumps all seem to point to your video drivers. Please:
    - download a fresh set of the latest, Win8 compatible video drivers
    - un-install the current video drivers from your system
    - install the freshly downloaded drivers
    - monitor for further BSOD's

    Please be sure that the system is not overheating, that the system is being used on a hard, flat surface (preferably with a cooling pad), and that the system has been cleaned/blown out with canned air (DO NOT use a vacuum or air compressor - as they can cause damage to the system).

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    MAKE SURE THAT THESE ARE UPDATED TO THE LATEST WINDOWS 8 COMPATIBLE DRIVERS!!!

    VKbms.sys Thu Sep 30 12:16:33 2010 (4CA4B7E1)
    HID mini driver for USB Fx2 Device (Razer driver)
    http://www.carrona.org/drivers/driver.php?id=VKbms.sys

    DABlack.sys Mon Nov 29 05:22:14 2010 (4CF37ED6)
    Razer DeathAdder USB Optical Mouse Driver
    http://www.carrona.org/drivers/driver.php?id=DABlack.sys

    CLVirtualDrive.sys Mon Dec 26 08:26:47 2011 (4EF87617)
    CyberLink Virtual Device Driver
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys

    If the BSOD's don't stop after doing the above, then please run Driver Verifier according to these instructions: Driver Verifier Settings


    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Wed Mar 27 23:00:26.579 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\032813-24125-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:07:22.274
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+df64f )
    BugCheck 50, {fffff888062acff8, 1, fffff8800478064f, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff888062acff8, memory referenced.
    Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
    Arg3: fffff8800478064f, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nvlddmkm+df64f
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  A08
      BIOS Release Date             08/16/2012
      Manufacturer                  Alienware
      Product Name                  Alienware X51
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Mar 27 22:52:34.616 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\032813-14156-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:01:26.311
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+df64f )
    BugCheck 50, {fffff88803ff6ff8, 1, fffff8800490b64f, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff88803ff6ff8, memory referenced.
    Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
    Arg3: fffff8800490b64f, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nvlddmkm+df64f
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  A08
      BIOS Release Date             08/16/2012
      Manufacturer                  Alienware
      Product Name                  Alienware X51
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Mar 27 22:48:42.985 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\032813-17593-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:01:41.680
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+df64f )
    BugCheck D1, {fffff88807550ff8, 2, 1, fffff8800477c64f}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: fffff88807550ff8, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
    Arg4: fffff8800477c64f, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nvlddmkm+df64f
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  A08
      BIOS Release Date             08/16/2012
      Manufacturer                  Alienware
      Product Name                  Alienware X51
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Mar 27 22:46:37.199 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\032813-13625-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:18:20.894
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+df64f )
    BugCheck D1, {fffff8881e4b4ff8, 2, 1, fffff880046f764f}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: fffff8881e4b4ff8, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
    Arg4: fffff880046f764f, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nvlddmkm+df64f
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  A08
      BIOS Release Date             08/16/2012
      Manufacturer                  Alienware
      Product Name                  Alienware X51
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Mar 27 21:51:50.548 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\032813-15140-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:26:09.243
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+df64f )
    BugCheck D1, {fffff8881d98aff8, 2, 1, fffff8800431864f}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: fffff8881d98aff8, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
    Arg4: fffff8800431864f, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nvlddmkm+df64f
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  A08
      BIOS Release Date             08/16/2012
      Manufacturer                  Alienware
      Product Name                  Alienware X51
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Mar 27 21:21:58.309 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\032813-18250-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:03:13.004
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+df64f )
    BugCheck 50, {fffff88809fd8ff8, 1, fffff880043c664f, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff88809fd8ff8, memory referenced.
    Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
    Arg3: fffff880043c664f, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nvlddmkm+df64f
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  A08
      BIOS Release Date             08/16/2012
      Manufacturer                  Alienware
      Product Name                  Alienware X51
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Mar 27 21:18:19.772 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\032813-22265-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:19:04.467
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+df64f )
    BugCheck 50, {fffff88807599ff8, 1, fffff8800437e64f, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff88807599ff8, memory referenced.
    Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
    Arg3: fffff8800437e64f, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nvlddmkm+df64f
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  A08
      BIOS Release Date             08/16/2012
      Manufacturer                  Alienware
      Product Name                  Alienware X51
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Mar 27 20:58:48.226 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\032813-23046-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:1 days 7:22:45.585
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+df64f )
    BugCheck 50, {fffff88803f66ff8, 1, fffff8800439164f, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff88803f66ff8, memory referenced.
    Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
    Arg3: fffff8800439164f, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nvlddmkm+df64f
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  A08
      BIOS Release Date             08/16/2012
      Manufacturer                  Alienware
      Product Name                  Alienware X51
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Wed Mar 27 23:00:26.579 2013 (UTC - 4:00)**************************
    VKbms.sys                   Thu Sep 30 12:16:33 2010 (4CA4B7E1)
    DABlack.sys                 Mon Nov 29 05:22:14 2010 (4CF37ED6)
    CLVirtualDrive.sys          Mon Dec 26 08:26:47 2011 (4EF87617)
    Rt630x64.sys                Tue Jun 12 09:37:53 2012 (4FD74631)
    athw8x.sys                  Thu Jun 14 05:41:08 2012 (4FD9B1B4)
    RTKVHD64.sys                Tue Jun 19 04:50:56 2012 (4FE03D70)
    IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    nvhda64v.sys                Tue Jul  3 11:25:04 2012 (4FF30ED0)
    dump_storahci.sys           Wed Jul 25 22:30:35 2012 (5010ABCB)
    nvlddmkm.sys                Tue Jul 31 11:05:15 2012 (5017F42B)
    nvpciflt.sys                Tue Jul 31 11:05:43 2012 (5017F447)
    igdkmd64.sys                Sun Sep  2 23:33:39 2012 (50442513)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    mfehidk.sys                 Tue Jan 15 13:21:15 2013 (50F59E1B)
    mfewfpk.sys                 Tue Jan 15 13:21:30 2013 (50F59E2A)
    mfeapfk.sys                 Tue Jan 15 13:21:56 2013 (50F59E44)
    mfeavfk.sys                 Tue Jan 15 13:22:16 2013 (50F59E58)
    mfefirek.sys                Tue Jan 15 13:24:04 2013 (50F59EC4)
    cfwids.sys                  Tue Jan 15 13:24:37 2013 (50F59EE5)
    
    http://www.carrona.org/drivers/driver.php?id=VKbms.sys
    http://www.carrona.org/drivers/driver.php?id=DABlack.sys
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=mfehidk.sys
    http://www.carrona.org/drivers/driver.php?id=mfewfpk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeapfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeavfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfefirek.sys
    http://www.carrona.org/drivers/driver.php?id=cfwids.sys
      My System SpecsSystem Spec

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