Windows 8 and 8.1 Forums


Random Crashes with Windows 8

  1. #1


    Posts : 1
    windows 8

    Random Crashes with Windows 8


    Hi. Recently switched to Windows 8 and on a far to regular basis it is restarting the computer, often without opening an application.

    Any help would be greatly appreciated.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    The BSOD's in the uploaded files all date from January 2013 - have there been any since then? Have you checked the clock in the system tray to ensure that the day/date is correct?

    Your BIOS dates from 2011. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

    You have a Edimax 300Mbps wireless 802.11b/g/n USB adapter:
    I do not recommend using wireless USB network devices. Especially in Win7/Win8 systems.
    These wireless USB devices have many issues with Win7(and I suspect with Win8) - using Vista drivers with them is almost sure to cause a BSOD.
    Should you want to keep using these devices, be sure to have Win7/Win8 drivers - DO NOT use Vista drivers!!!
    An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.
    Older versions of AVG had issues with Win8. Please update your antivirus to the latest version available from the manufacturer's website.

    If there have been BSOD's in March, they don't show up in the WER section of MSINFO32 either - so we'd have to start with suspecting a hardware problem. Please run these free diagnostics: Hardware Diagnostics

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    purendis.sys Tue Oct 28 00:32:00 2008 (490695C0)
    Pure Networks, Inc. Network Magic NDIS Relay Driver
    http://www.carrona.org/drivers/driver.php?id=purendis.sys

    pnarp.sys Tue Oct 28 01:57:40 2008 (4906A9D4)
    Pure Networks, Inc. Network Magic Address Resolution Protocol Driver
    http://www.carrona.org/drivers/driver.php?id=pnarp.sys

    ElbyCDIO.sys Thu Dec 16 17:57:56 2010 (4D0A9974)
    CDRTools/ElbyCDIO/DVD Region Killer/VirtualCloneDrive (elby CloneDVD™ 2)/AnyDVD
    http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys

    AODDriver2.sys Thu Apr 5 05:23:31 2012 (4F7D6493)
    AMD Overdrive; also in EasyTune6 for Gigabyte motherboard [br] Known BSOD issues in Win7
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Tue Jan 29 11:54:10.951 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012913-37955-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x86 compatible
    Built by: 9200.16461.x86fre.win8_gdr.121119-1606
    System Uptime:1 days 5:15:08.958
    *** ERROR: Module load completed but symbols could not be loaded for Wdf01000.sys
    *** WARNING: Unable to verify timestamp for rtwlanu.sys
    *** ERROR: Module load completed but symbols could not be loaded for rtwlanu.sys
    Probably caused by :rtwlanu.sys ( rtwlanu+205b6 )
    BugCheck A, {0, 2, 0, 81e94835}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: 00000000, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: 81e94835, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_rtwlanu+205b6
      BIOS Version                  0406
      BIOS Release Date             06/11/2011
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jan 25 14:59:40.297 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012513-36036-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x86 compatible
    Built by: 9200.16461.x86fre.win8_gdr.121119-1606
    System Uptime:1 days 8:22:49.861
    *** WARNING: Unable to verify timestamp for ataport.SYS
    *** ERROR: Module load completed but symbols could not be loaded for ataport.SYS
    Probably caused by :ataport.SYS ( ataport+9375 )
    BugCheck 1000007F, {8, 82067280, 0, 0}
    BugCheck Info: UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f)
    Arguments: 
    Arg1: 00000008, EXCEPTION_DOUBLE_FAULT
    Arg2: 82067280
    Arg3: 00000000
    Arg4: 00000000
    BUGCHECK_STR:  0x7f_8
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x7f_8_ataport+9375
      BIOS Version                  0406
      BIOS Release Date             06/11/2011
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jan 18 10:35:45.144 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\011813-22651-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x86 compatible
    Built by: 9200.16461.x86fre.win8_gdr.121119-1606
    System Uptime:0 days 0:03:56.867
    *** ERROR: Module load completed but symbols could not be loaded for usbehci.sys
    Probably caused by :usbehci.sys ( usbehci+2527 )
    BugCheck FE, {5, 86a2e0e0, 10227808, 8697f1e4}
    BugCheck Info: BUGCODE_USB_DRIVER (fe)
    Arguments: 
    Arg1: 00000005, USBBUGCODE_INVALID_PHYSICAL_ADDRESS The host controller is
        using a physical memory address that was not allocated by
        the USBport driver.
    Arg2: 86a2e0e0, Device extension pointer of the host controller
    Arg3: 10227808, PCI Vendor,Product id for the controller
    Arg4: 8697f1e4, Pointer to Endpoint data structure
    BUGCHECK_STR:  0xFE
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0xFE_INVALID_PHYSICAL_ADDR_usbehci+2527
      BIOS Version                  0406
      BIOS Release Date             06/11/2011
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jan 18 10:30:36.282 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\011813-34647-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x86 compatible
    Built by: 9200.16461.x86fre.win8_gdr.121119-1606
    System Uptime:0 days 0:00:54.005
    Probably caused by :Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    BugCheck 1000007F, {8, 82467280, 0, 0}
    BugCheck Info: UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f)
    Arguments: 
    Arg1: 00000008, EXCEPTION_DOUBLE_FAULT
    Arg2: 82467280
    Arg3: 00000000
    Arg4: 00000000
    BUGCHECK_STR:  0x7f_8
    PROCESS_NAME:  System
      BIOS Version                  0406
      BIOS Release Date             06/11/2011
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Jan 10 16:33:17.672 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\011013-24195-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x86 compatible
    Built by: 9200.16461.x86fre.win8_gdr.121119-1606
    System Uptime:0 days 17:57:21.554
    *** ERROR: Module load completed but symbols could not be loaded for nwifi.sys
    *** ERROR: Module load completed but symbols could not be loaded for Wdf01000.sys
    *** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
    Probably caused by :usbhub.sys
    BugCheck 9F, {4, 12c, 890b6d40, 808ddb54}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 00000004, The power transition timed out waiting to synchronize with the Pnp
        subsystem.
    Arg2: 0000012c, Timeout in seconds.
    Arg3: 890b6d40, The thread currently holding on to the Pnp lock.
    Arg4: 808ddb54, nt!TRIAGE_9F_PNP on Win7
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_4_rtwlanu_IMAGE_usbhub.sys
      BIOS Version                  0406
      BIOS Release Date             06/11/2011
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Tue Jan 29 11:54:10.951 2013 (UTC - 4:00)**************************
    purendis.sys                Tue Oct 28 00:32:00 2008 (490695C0)
    pnarp.sys                   Tue Oct 28 01:57:40 2008 (4906A9D4)
    ElbyCDIO.sys                Thu Dec 16 17:57:56 2010 (4D0A9974)
    AODDriver2.sys              Thu Apr  5 05:23:31 2012 (4F7D6493)
    AtihdW73.sys                Fri May 11 04:24:52 2012 (4FACCCD4)
    L1C63x86.sys                Thu Jun 14 01:57:04 2012 (4FD97D30)
    rtwlanu.sys                 Wed Aug  1 05:41:58 2012 (5018F9E6)
    avgrkx86.sys                Thu Sep 13 20:40:52 2012 (50527D14)
    avglogx.sys                 Thu Sep 20 21:22:47 2012 (505BC167)
    atikmpag.sys                Thu Sep 27 21:12:10 2012 (5064F96A)
    atikmdag.sys                Thu Sep 27 22:10:41 2012 (50650721)
    avgldx86.sys                Mon Oct  1 21:05:03 2012 (506A3DBF)
    avgidshx.sys                Sun Oct 14 21:22:18 2012 (507B654A)
    avgidsdriverx.sys           Mon Oct 22 06:46:35 2012 (5085240B)
    avgmfx86.sys                Thu Nov 15 17:03:03 2012 (50A56697)
    avgwfpx.sys                 Mon Nov 26 17:08:22 2012 (50B3E856)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Jan 10 16:33:17.672 2013 (UTC - 4:00)**************************
    avgidsshimw8x.sys           Mon Aug 13 10:28:58 2012 (50290F2A)
    
    http://www.carrona.org/drivers/driver.php?id=purendis.sys
    http://www.carrona.org/drivers/driver.php?id=pnarp.sys
    http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW73.sys
    L1C63x86.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=rtwlanu.sys
    http://www.carrona.org/drivers/driver.php?id=avgrkx86.sys
    http://www.carrona.org/drivers/driver.php?id=avglogx.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=avgldx86.sys
    http://www.carrona.org/drivers/driver.php?id=avgidshx.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsdriverx.sys
    http://www.carrona.org/drivers/driver.php?id=avgmfx86.sys
    avgwfpx.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    avgidsshimw8x.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

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