Windows 8 and 8.1 Forums


Keep getting the bad pool caller blue screen

  1. #1


    Posts : 2
    Windows 8

    Keep getting the bad pool caller blue screen


    Keep getting the bad pool caller blue screen. Can somebody please look at my dumpfile:

    https://skydrive.live.com/#cid=71B0A...852A44D4%21105

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please provide this information so we can provide a complete analysis: Blue Screen of Death (BSOD) Posting Instructions

    The lone dump file seems to point at AVG. Please uninstall it, then make sure that Windows Defender and the Windows Firewall are working. See if that stops the BSOD's. If not, post back with the info I requested above.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    ctxusbm.sys Mon Sep 7 14:09:28 2009 (4AA54C58)
    Citrix ICA Client USB Monitor Driver
    http://www.carrona.org/drivers/driver.php?id=ctxusbm.sys

    CLVirtualDrive.sys Mon Dec 26 08:26:47 2011 (4EF87617)
    CyberLink Virtual Device Driver
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys




    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Fri Mar 22 14:21:43.888 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\032213-45093-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:24:53.603
    *** WARNING: Unable to verify timestamp for avgwfpa.sys
    *** ERROR: Module load completed but symbols could not be loaded for avgwfpa.sys
    Probably caused by :avgwfpa.sys ( avgwfpa+5e48 )
    BugCheck C2, {7, 11c1, 4100014, fffffa8014df46d0}
    BugCheck Info: BAD_POOL_CALLER (c2)
    Arguments: 
    Arg1: 0000000000000007, Attempt to free pool which was already freed
    Arg2: 00000000000011c1, (reserved)
    Arg3: 0000000004100014, Memory contents of the pool block
    Arg4: fffffa8014df46d0, Address of the block of pool being deallocated
    BUGCHECK_STR:  0xc2_7_AvgT
    PROCESS_NAME:  avgnsa.exe
    FAILURE_BUCKET_ID: 0xc2_7_AvgT_avgwfpa+5e48
    CPUID:        "Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  R0150D5
      BIOS Release Date             08/30/2012
      Manufacturer                  Sony Corporation
      Product Name                  SVE1512H6EW
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Fri Mar 22 14:21:43.888 2013 (UTC - 4:00)**************************
    ctxusbm.sys                 Mon Sep  7 14:09:28 2009 (4AA54C58)
    CLVirtualDrive.sys          Mon Dec 26 08:26:47 2011 (4EF87617)
    sows.sys                    Sun Jun 10 21:36:13 2012 (4FD54B8D)
    Rt630x64.sys                Tue Jun 12 09:37:53 2012 (4FD74631)
    RtsPStor.sys                Wed Jun 13 06:08:38 2012 (4FD866A6)
    SFEP.sys                    Mon Jun 18 04:11:46 2012 (4FDEE2C2)
    IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
    btath_bus.sys               Thu Jun 21 01:22:17 2012 (4FE2AF89)
    btath_lwflt.sys             Thu Jun 21 01:22:36 2012 (4FE2AF9C)
    btath_avdt.sys              Thu Jun 21 01:22:40 2012 (4FE2AFA0)
    btath_vdp.sys               Thu Jun 21 01:22:45 2012 (4FE2AFA5)
    btath_hcrp.sys              Thu Jun 21 01:23:29 2012 (4FE2AFD1)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    igdkmd64.sys                Fri Jul 20 17:47:55 2012 (5009D20B)
    athw8x.sys                  Tue Jul 24 11:44:00 2012 (500EC2C0)
    BthLEEnum.sys               Wed Jul 25 22:25:02 2012 (5010AA7E)
    RTKVHD64.sys                Tue Jul 31 05:46:36 2012 (5017A97C)
    dump_iaStorA.sys            Fri Aug 10 13:22:59 2012 (50254373)
    iaStorA.sys                 Fri Aug 10 13:22:59 2012 (50254373)
    btath_rcp.sys               Fri Aug 24 11:27:40 2012 (50379D6C)
    avgfwd6a.sys                Tue Sep  4 04:31:15 2012 (5045BC53)
    btath_flt.sys               Thu Sep 27 05:49:09 2012 (50642115)
    btath_a2dp.sys              Thu Sep 27 05:49:18 2012 (5064211E)
    SynTP.sys                   Thu Sep 27 16:38:22 2012 (5064B93E)
    Smb_driver_Intel.sys        Thu Sep 27 16:40:10 2012 (5064B9AA)
    btfilter.sys                Fri Oct  5 01:51:29 2012 (506E7561)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    avgrkx64.sys                Thu Feb  7 22:14:05 2013 (51146D7D)
    avgldx64.sys                Thu Feb  7 22:14:24 2013 (51146D90)
    avgloga.sys                 Thu Feb  7 22:14:29 2013 (51146D95)
    avgidsha.sys                Thu Feb  7 22:14:48 2013 (51146DA8)
    avgmfx64.sys                Thu Feb  7 22:14:48 2013 (51146DA8)
    avgidsdrivera.sys           Thu Feb  7 22:14:50 2013 (51146DAA)
    avgwfpa.sys                 Sun Feb 17 21:54:14 2013 (512197D6)
    
    http://www.carrona.org/drivers/driver.php?id=ctxusbm.sys
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys
    sows.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=RtsPStor.sys
    http://www.carrona.org/drivers/driver.php?id=SFEP.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
    btath_vdp.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    BthLEEnum.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
    http://www.carrona.org/drivers/driver.php?id=avgfwd6a.sys
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgloga.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
    http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
    http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
      My System SpecsSystem Spec

Keep getting the bad pool caller blue screen
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