Windows 8 and 8.1 Forums

BSOD Issues

  1. #1


    Posts : 2
    Windows 8 Pro 64-bit

    BSOD Issues


    I have had my computer crash twice with the new BSOD running Windows 8. I just finished re-imaging this computer as it was crashing before, sure enough I'm still having issues. Can anyone help? I think it may be hardware related.

    Dell Inspiron 1720
    Windows 8 Pro 64 bit
    4 GB Ram
    Intel Core 2 Duo T9300 @ 2.50 GHZ
    Nvidia GeForce 8600M GT

    .Zip file is attached.

    Thanks

      My System SpecsSystem Spec

  2. #2


    Posts : 108
    Windows 8 Pro 64bit


    Hi there are some drivers on your system that are out-of-date, please update these drivers or remove them if un-needed. Since I can't find Windows 8 drivers for your system I suggest un-installing them, it's possible Windows 8 will have it's own versions of them:

    rixdpx64.sys, rimmpx64.sys - Ricoh Memory Card Reader driver: Driver Reference Table
    netwlv64.sys - Intel(R) Wireless WiFi Link 4965AGN: Driver Reference Table
    b44amd64.sys - Broadcom NDIS driver: Driver Reference Table
    VSTAZL6.SYS, VSTCNXT6.SYS, VSTDPV6.SYS - Conexant SoftK56 Modem Driver: Driver Reference Table
    OEM02Dev.sys, OEM02Vfx.sys - Creative Video Camera Device Driver: Driver Reference Table

    If you don't know how to update devices please see this:

    Driver - Install in Device Manager in Windows 8 (you can try "search automatically")

    You can also delete/disable drivers using the device manager by right clicking on them and selecting "un-install".

    -cheers
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8 Pro 64-bit


    Quote Originally Posted by milw0rm View Post
    Hi there are some drivers on your system that are out-of-date, please update these drivers or remove them if un-needed. Since I can't find Windows 8 drivers for your system I suggest un-installing them, it's possible Windows 8 will have it's own versions of them:

    rixdpx64.sys, rimmpx64.sys - Ricoh Memory Card Reader driver: Driver Reference Table
    netwlv64.sys - Intel(R) Wireless WiFi Link 4965AGN: Driver Reference Table
    b44amd64.sys - Broadcom NDIS driver: Driver Reference Table
    VSTAZL6.SYS, VSTCNXT6.SYS, VSTDPV6.SYS - Conexant SoftK56 Modem Driver: Driver Reference Table
    OEM02Dev.sys, OEM02Vfx.sys - Creative Video Camera Device Driver: Driver Reference Table

    If you don't know how to update devices please see this:

    Driver - Install in Device Manager in Windows 8 (you can try "search automatically")

    You can also delete/disable drivers using the device manager by right clicking on them and selecting "un-install".

    -cheers
    Thanks for the quick reply. According to my device manager, all my drivers are up to date. How did you find out there was some not up to date? I'm not sure how to update them if it tells me they are already up to date. So you think this is a driver problem causing my BSOD's rather than hardware related? Thanks again for all your help, much appreciated.
      My System SpecsSystem Spec

  4. #4


    Posts : 108
    Windows 8 Pro 64bit


    Quote Originally Posted by Jwd41190 View Post
    Quote Originally Posted by milw0rm View Post
    Hi there are some drivers on your system that are out-of-date, please update these drivers or remove them if un-needed. Since I can't find Windows 8 drivers for your system I suggest un-installing them, it's possible Windows 8 will have it's own versions of them:

    rixdpx64.sys, rimmpx64.sys - Ricoh Memory Card Reader driver: Driver Reference Table
    netwlv64.sys - Intel(R) Wireless WiFi Link 4965AGN: Driver Reference Table
    b44amd64.sys - Broadcom NDIS driver: Driver Reference Table
    VSTAZL6.SYS, VSTCNXT6.SYS, VSTDPV6.SYS - Conexant SoftK56 Modem Driver: Driver Reference Table
    OEM02Dev.sys, OEM02Vfx.sys - Creative Video Camera Device Driver: Driver Reference Table

    If you don't know how to update devices please see this:

    Driver - Install in Device Manager in Windows 8 (you can try "search automatically")

    You can also delete/disable drivers using the device manager by right clicking on them and selecting "un-install".

    -cheers
    Thanks for the quick reply. According to my device manager, all my drivers are up to date. How did you find out there was some not up to date? I'm not sure how to update them if it tells me they are already up to date. So you think this is a driver problem causing my BSOD's rather than hardware related? Thanks again for all your help, much appreciated.
    I think your BSOD is caused by drivers simply because there are simply because of the out-of-date drivers on your system, I saw some go as far back as 2007. Your laptop is not really meant for Windows 8 if I'm truthful, I say this because when I went to the manufacturers website all I could find were drivers for windows xp and vista. That's not to say you can't get your system to work with windows 8 but I think you'll need to remove those drivers so that hopefully Windows 8 will install it's own.

    There is a command I can issue in Windows Debugging Tools that can list the drivers on the system, I then put the list into another program and I can filter any driver with a date less than 2012. These are the results I got, you can see the driver dates:

    Code:
    fffff880`04d73000 fffff880`04dca000   rixdpx64 rixdpx64.sys Mon Mar 26 11:48:23 2007 (4607A4F7)
    fffff880`05631000 fffff880`05645000   rimmpx64 rimmpx64.sys Mon Mar 19 03:09:34 2007 (45FDFEEE)
    fffff880`05656000 fffff880`05d90000   netwlv64 netwlv64.sys Mon Aug 16 15:26:39 2010 (4C694A9F)
    fffff880`05d90000 fffff880`05dab000   b44amd64 b44amd64.sys Tue Nov 21 12:23:06 2006 (4562EFAA)
    fffff880`05de8000 fffff880`05dff000   rimspx64 rimspx64.sys Tue Feb 27 07:10:37 2007 (45E3D96D)
    fffff880`06acd000 fffff880`06b1f000   VSTAZL6  VSTAZL6.SYS  Thu Oct 16 01:53:42 2008 (48F69096)
    fffff880`06c00000 fffff880`06c41180   OEM02Dev OEM02Dev.sys Thu Oct 11 03:29:24 2007 (470D8A84)
    fffff880`06c42000 fffff880`06c4b000   OEM02Vfx OEM02Vfx.sys Mon Mar 05 10:55:47 2007 (45EBF733)
    fffff880`06cbd000 fffff880`06e31000   VSTDPV6  VSTDPV6.SYS  Thu Oct 16 01:57:45 2008 (48F69189)
    fffff880`06e31000 fffff880`06efc000   VSTCNXT6 VSTCNXT6.SYS Thu Oct 16 01:52:22 2008 (48F69046)
    fffff880`0aa7f000 fffff880`0aa8b000   npf  npf.sys      Fri Jun 25 17:50:58 2010 (4C24DE72)
    First we have to eliminate driver problems, which account for around 70% of BSOD's before checking hardware.

    -cheers
      My System SpecsSystem Spec

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