BSOD after waking

MOJO94

New Member
Messages
1
Hi - When my computer wakes from sleep it crashes each time to the BSOD. I hope there is a simple solution to this. Thanks for the help!
 

My Computer

System One

  • OS
    Windows 8 Pro
    Computer type
    Laptop
    System Manufacturer/Model
    HP Envy 14
    CPU
    Intel Core i5 M 450 @ 2.40 GHz
    Memory
    8 GIG RAM
    Browser
    Google Chrome
    Antivirus
    MSE
Welcome to Eight Forums MOJO94

All the dump files are consistently pointing toward "HssDrv.sys" which belongs to Hotspot shield and is a possible BSOD cause seen since mid-2012 as mentioned here: Driver Reference Table - HssDrv.sys

Yours are outdated so I'd recommend an update to the latest version possible from the link above and see if that resolves your BSOD issue.
Code:
    Image name: HssDrv.sys
    Timestamp:        Thu Sep 02 23:47:07 2010 (4C7FE31B)

Perform a clean boot along with a SFC command:
Let us know the results.

BSOD BUGCHECK SUMMARY
Code:
**************************Mon Mar 18 01:26:13.940 2013 (UTC + 6:00)**************************
Loading Dump File [C:\Users\Yusra\Downloads\MOJO94\SF_17-03-2013\031713-46890-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
System Uptime: 0 days 2:56:21.615
Probably caused by : *** WARNING: Unable to verify timestamp for HssDrv.sys
*** ERROR: Module load completed but symbols could not be loaded for HssDrv.sys
GetPointerFromAddress: unable to read from fffff80073959168
GetUlongFromAddress: unable to read from fffff800739591f8
Probably caused by : HssDrv.sys ( HssDrv+2bac )
BugCheck C2, {7, 11c1, 444000f, fffffa8012a66750}
BugCheck Info: [URL="http://carrona.org/bsodindx.html#0x000000C2"]BAD_POOL_CALLER (c2)[/URL]
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 00000000000011c1, (reserved)
Arg3: 000000000444000f, Memory contents of the pool block
Arg4: fffffa8012a66750, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7_aPmI
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0xc2_7_aPmI_HssDrv+2bac
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
 

My Computer

System One

  • OS
    Windows 7 Home Premium 64 Bit
    Computer type
    PC/Desktop
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