Windows 8 and 8.1 Forums

Bad_pool_caller

  1. #1


    Posts : 9
    Windows 8

    Bad_pool_caller


    Hello everyone,

    Got this PC a couple of moths ago, was playing BF3 and I got a BSOD with BAD_POOL_CALLER.

    I don't really know if I should be worried.

    Anyways thanks alot, I believe I have attached the files.

    Edit : I have posted a new SF Diagnostic, if you don't know why, please see comments below.
    Last edited by yearz0r; 17 Mar 2013 at 19:41.

      My System SpecsSystem Spec

  2. #2


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    BSOD was caused by atikmdag.sys which is a driver for your AMD Radeon HD 7850. Please download a new driver and install it.In addition, make sure your Video card has enough ventilation, if it get hot, it might also cause BSOD. You might have to boot your system in safe mode to uninstall your current driver first then re-install the new driver. Also, you OC'ed your system to 4Ghz, you might want to lower it a little bit to get your system stable
    Good Luck !!!
      My System SpecsSystem Spec

  3. #3


    Posts : 9
    Windows 8


    Hey,

    Thanks alot for your answer, a week ago I ran OCCT on Large Data for an hour, my temps never went above 84° Celsius. Do you still think I should lower my OC ?

    Also you were very helpful so thank you again, haha.
      My System SpecsSystem Spec

  4. #4


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Did you run prime95 to check for your system stability after OCing ? You might want to run it over night. Google for Prime95
      My System SpecsSystem Spec

  5. #5


    Posts : 9
    Windows 8


    I've just downloaded GPU Z, I'm going to check my GPU temps. I'll keep you updated.
      My System SpecsSystem Spec

  6. #6


    Posts : 9
    Windows 8


    My GPU has not gone above 65° Celsius, I doubt so far that temp is the reason, still testing.
      My System SpecsSystem Spec

  7. #7


    Posts : 9
    Windows 8


    Right,

    After about playing Battlefield 3 for an hour and GPU not going above 65° Celsius, I tried to uninstall my ATI Drivers with Driver Sweeper. I did so and rebooted PC ready to install a clean different driver. However, I kept on getting several BSOD's, including SERVER KERNEL ERROR & SYSTEM THREAD EXCEPTION NOT HANDLED (e1c63x64.sys).

    I have posted another SF Diagnostic about all of that.

    How shall I proceed ?
      My System SpecsSystem Spec

  8. #8


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    This time it is e1c63x64.sys which is part of the network controller and in the crash dump, it does not give any additional info except it just said "Hardware". Can we just reset the system to default (No OC) then try for a while to see if it causes BSOD then we can go from there.

    EDIT: while you are at it, make sure your Network controller driver (82579V Gigabit Network Connection) is also up do date. The latest Release is 18.0 and is dated Jan 13, 2013
    Network Connectivity — Intel® Ethernet historical driver and software version numbers
      My System SpecsSystem Spec

  9. #9


    Posts : 9
    Windows 8


    Right,

    Sorry for the late reply, a man needs his sleep.

    What I have done is update all my drivers; GPU, Audio & as you mentioned he Network Controller Driver too.
    If another BSOD occurs, I guess you are right I will have to stop the OC and work my way up.

    I will keep you updated,

    Thanks again for your very much needed help topgundcp.
      My System SpecsSystem Spec

  10. #10


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    You are welcome. Good luck !!!
      My System SpecsSystem Spec

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