Windows 8 and 8.1 Forums


  1. #1

    Posts : 2


    I just bought my new laptop yesterday and I keep getting this error.

    Here are the files

      My System SpecsSystem Spec

  2. #2

    Posts : 250
    Windows 7 Home Premium 64 Bit

    All your BSOD's were caused by AVG. Please remove AVG using Revo uninstaller's free version. Use Advanced mode to uninstall and clear the left over registry of AVG.

    Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

    Be sure to enable Windows Defender and Windows Firewall after that.

    ********************************************************************************                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Use !analyze -v to get detailed debugging information.
    BugCheck C2, {7, 11c1, 410001d, fffffa801c7c3d80}
    *** WARNING: Unable to verify timestamp for avgwfpa.sys
    *** ERROR: Module load completed but symbols could not be loaded for avgwfpa.sys
    GetPointerFromAddress: unable to read from fffff803acf64168
    GetUlongFromAddress: unable to read from fffff803acf641f8
    Probably caused by : avgwfpa.sys ( avgwfpa+5e48 )
    Followup: MachineOwner
    2: kd> !analyze -v
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
    Arg1: 0000000000000007, Attempt to free pool which was already freed
    Arg2: 00000000000011c1, (reserved)
    Arg3: 000000000410001d, Memory contents of the pool block
    Arg4: fffffa801c7c3d80, Address of the block of pool being deallocated
    Debugging Details:
    POOL_ADDRESS:  fffffa801c7c3d80 Nonpaged pool
    BUGCHECK_STR:  0xc2_7_AvgT
    PROCESS_NAME:  avgnsa.exe
    LAST_CONTROL_TRANSFER:  from fffff803ace7ea5a to fffff803acc89040
    fffff880`198c3688 fffff803`ace7ea5a : 00000000`000000c2 00000000`00000007 00000000`000011c1 00000000`0410001d : nt!KeBugCheckEx
    fffff880`198c3690 fffff880`03c05e48 : fffffa80`1c7c3d80 fffffa80`1946a5c0 fffffa80`05f2d010 00000000`c0000002 : nt!ExFreePool+0x97c
    fffff880`198c3770 fffffa80`1c7c3d80 : fffffa80`1946a5c0 fffffa80`05f2d010 00000000`c0000002 fffffa80`1c7c3d80 : avgwfpa+0x5e48
    fffff880`198c3778 fffffa80`1946a5c0 : fffffa80`05f2d010 00000000`c0000002 fffffa80`1c7c3d80 fffff880`03c071ae : 0xfffffa80`1c7c3d80
    fffff880`198c3780 fffffa80`05f2d010 : 00000000`c0000002 fffffa80`1c7c3d80 fffff880`03c071ae fffffa80`1c7c3d80 : 0xfffffa80`1946a5c0
    fffff880`198c3788 00000000`c0000002 : fffffa80`1c7c3d80 fffff880`03c071ae fffffa80`1c7c3d80 00000000`c0000002 : 0xfffffa80`05f2d010
    fffff880`198c3790 fffffa80`1c7c3d80 : fffff880`03c071ae fffffa80`1c7c3d80 00000000`c0000002 00000000`00000000 : 0xc0000002
    fffff880`198c3798 fffff880`03c071ae : fffffa80`1c7c3d80 00000000`c0000002 00000000`00000000 fffffa80`05f2d010 : 0xfffffa80`1c7c3d80
    fffff880`198c37a0 fffffa80`1c7c3d80 : 00000000`c0000002 00000000`00000000 fffffa80`05f2d010 fffffa80`00000000 : avgwfpa+0x71ae
    fffff880`198c37a8 00000000`c0000002 : 00000000`00000000 fffffa80`05f2d010 fffffa80`00000000 fffffa80`00000010 : 0xfffffa80`1c7c3d80
    fffff880`198c37b0 00000000`00000000 : fffffa80`05f2d010 fffffa80`00000000 fffffa80`00000010 fffffa80`05f2d010 : 0xc0000002
    fffff880`03c05e48 ??              ???
    SYMBOL_NAME:  avgwfpa+5e48
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: avgwfpa
    IMAGE_NAME:  avgwfpa.sys
    FAILURE_BUCKET_ID:  0xc2_7_AvgT_avgwfpa+5e48
    BUCKET_ID:  0xc2_7_AvgT_avgwfpa+5e48
    Followup: MachineOwner
    2: kd> lmvm avgwfpa
    start             end                 module name
    fffff880`03c00000 fffff880`03c40000   avgwfpa  T (no symbols)           
        Loaded symbol image file: avgwfpa.sys
        Image path: \SystemRoot\system32\DRIVERS\avgwfpa.sys
        Image name: avgwfpa.sys
        Timestamp:        Mon Feb 18 08:54:14 2013 (512197D6)
        CheckSum:         00045F59
        ImageSize:        00040000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Hope this helps.
      My System SpecsSystem Spec

  3. #3

    Posts : 2

    Thanks for the reply, which antivirus do you recommend if I must remove AVG since that's why I've always used.
      My System SpecsSystem Spec

  4. #4

    Posts : 250
    Windows 7 Home Premium 64 Bit
      My System SpecsSystem Spec

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