Windows 8 and 8.1 Forums

Multiple BSOD Issue

  1. #1


    Posts : 9
    Windows 8

    Multiple BSOD Issue


    Hello,

    I would like to start by saying that I have read the BSOD thread and followed all the steps I can.

    I am running a Windows 8 system and a few days ago I started having BSODs almost constantly. They occur mostly on boot, where the computer will freeze up at varying points between the welcome screen pre-login and when I try to open the first application. On very rare occasions I am able to open an application before it happens, but it is pointless.

    I am currently posting from safe mode with networking because it does not have any problems, but this will not let me install the tools that you recommend for reading BSOD .dmp files, or any of the other tools I have tried to get access to in order to read them, such as the Windows 8 SDK.

    The BSOD errors I have had are MEMORY_MANAGEMENT ERROR, CRITICAL_ERROR, PAGE_FAULT_IN_NON_PAGED_AREA and NTFS_FILE_SYTEM_ERROR or names similar to those at least. From that I am assuming it is a memory issue, and because the system works in safe mode I'm assuming it may be a driver error of some description.

    I have tried performing a clean boot and then disabling/enabling different drivers to work out the origin from process of elimination but due to only being able to get that far once every 10 boots at best this process was almost impossible.

    I had previously used McAfee for my anti-virus as it came with the laptop and as the BSOD issues started when it expired I uninstalled it but have not yet managed to install AVG.

    I am running a standard Acer Aspire V3-571 with no overclocking or memory alterations at all and have run MalwareBytes so it is nothing along those lines.

    I think that is all the information I have to give although please ask for any information you need to help. There is a link to the appropriate MEMORY.dmp file from my system in a zip my dropbox here (because it was too large to be an attachment here) so that hopefully somebody else can examine and extract the information I can't get a hold of.

    I look forward to hearing back from you.

      My System SpecsSystem Spec

  2. #2


    Posts : 9
    Windows 8


    I just had a new BSOD there with the error

    driver irql not less or equal

    I tried the driver verifier posted in similar threads before this came up and then my laptop rebooted into an automatic repair which I have tried to no success before.
      My System SpecsSystem Spec

  3. #3


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Try a clean boot to see if you can figure out the offending item:
    How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8
    Perform a clean startup to determine whether background programs are interfering with your game or program

    The above are Win7/Vista articles - but the procedure is the same in Win8

    If you have difficulties doing it in Win8, have a look at this search: https://www.google.com/search?q=wind...ient=firefox-a (the first 2 links are the ones that I posted above).

    Also, you can zip up and upload the contents of the C:\Windows\Minidump folder (that has the memory dumps)
    Also, please do this:
    MSINFO32:
    Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
    Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
    Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

    If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type "msinfo32 /nfo C:\Users\Public\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to the C:\Users\Public\Desktop directory to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back.
      My System SpecsSystem Spec

  4. #4


    Posts : 9
    Windows 8


    I will try the clean boot again, but as I said in my first post it is actually a rare occurrence to make it as far as that as it only boots properly without freezing in safe mode.

    However, the other things should be very achievable, and I will post them up as soon as I can get back to my laptop today.
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    You can setup clean boot in Safe Mode - then attempt to boot into normal mode with it.
    Then go back into Safe Mode to change the settings as needed.
      My System SpecsSystem Spec

  6. #6


    Posts : 9
    Windows 8


    I'm having an issue getting into safe mode with Windows 8. From everything I've read online and experienced, it seems like the OS has to decide for itself something is wrong before you can boot to safe mode which appears to me to be completely arbitrary. Since my last post I've had over 30 boots, all of which have frozen and none of which have given me the option for safe mode.

    Is there a way similar to old systems that you can force it to select safe mode on boot? Thanks for the help so far.
      My System SpecsSystem Spec

  7. #7


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Try running MSCONFIG
    In the Boot Options tab you can select "Safe Boot"
      My System SpecsSystem Spec

  8. #8


    Posts : 9
    Windows 8


    Ok thank you for the help. I have managed to zip the minidump files and they are now located here.

    In terms of the clean boot, I followed the steps, disabled all non-Microsoft services, and will post another reply shortly with the results. If this fixes the problem then I will try to find the problem software by process of elimination.
      My System SpecsSystem Spec

  9. #9


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I have found that the clean boot is the most valuable tool that I have for fixing boot problems in Windows.

    Lot's of NTFS.sys mentions in the stack text and numerous different BSOD error codes. This, IMO, usually points to a hard drive issue. Try this free diagnostic: Hard Drive Diagnostic Procedure

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    NTIDrvr.sys Mon Apr 19 21:39:04 2010 (4BCD05B8)
    NTI CD-ROM Filter Driver by NewTech Infosystems (likely a part of Acer Empowering Technology)
    http://www.carrona.org/drivers/driver.php?id=NTIDrvr.sys

    UBHelper.sys Tue Jul 6 00:20:31 2010 (4C32AF0F)
    NTI CD &DVD-Maker or NTI Backup NOW! or NTI CD-Maker by NewTech Infosystems (usually in Acer Empowering Technology)
    http://www.carrona.org/drivers/driver.php?id=UBHelper.sys

    mwlPSDFilter.sys Fri Mar 25 03:12:11 2011 (4D8C404B)
    EgisTec Inc. Fingerprint Biometrics
    http://www.carrona.org/drivers/driver.php?id=mwlPSDFilter.sys

    mwlPSDNServ.sys Fri Mar 25 03:12:13 2011 (4D8C404D)
    EgisTec Inc. Fingerprint Biometrics
    http://www.carrona.org/drivers/driver.php?id=mwlPSDNServ.sys

    mwlPSDVDisk.sys Fri Mar 25 03:12:23 2011 (4D8C4057)
    EgisTec Inc. Fingerprint Biometrics
    http://www.carrona.org/drivers/driver.php?id=mwlPSDVDisk.sys

    k57nd60a.sys Wed Oct 19 16:17:36 2011 (4E9F3060)
    Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver
    http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Fri Mar 15 18:29:56.033 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031513-91500-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:09:00.981
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
    Probably caused by :ntkrnlmp.exe ( nt!RtlFindMessage+b0 )
    BugCheck 50, {fffff8800361a4b8, 0, fffff8013c336960, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff8800361a4b8, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff8013c336960, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000000, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_VRFK_nt!RtlFindMessage
    CPUID:        "Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  V2.02
      BIOS Release Date             08/21/2012
      Manufacturer                  Acer
      Product Name                  Aspire V3-571
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Mar 15 18:20:23.297 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031513-90343-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:05:03.245
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
    Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
    BugCheck 139, {3, fffff880039eceb0, fffff880039ece08, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff880039eceb0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff880039ece08, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x139_VRFK_3_nt!KiFastFailDispatch
    CPUID:        "Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  V2.02
      BIOS Release Date             08/21/2012
      Manufacturer                  Acer
      Product Name                  Aspire V3-571
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Mar 15 15:01:30.869 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031513-139156-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:06:03.802
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
    Probably caused by :CLASSPNP.SYS ( CLASSPNP!ClassIoBoostPriority+140 )
    BugCheck D1, {fffff88001b45504, 2, 8, fffff88001b45504}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: fffff88001b45504, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
    Arg4: fffff88001b45504, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: AV_VRFK_CODE_AV_BAD_IP_CLASSPNP!ClassIoBoostPriority
    CPUID:        "Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  V2.02
      BIOS Release Date             08/21/2012
      Manufacturer                  Acer
      Product Name                  Aspire V3-571
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Mar  9 14:21:51.629 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031513-28234-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:01:28.345
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
    Probably caused by :Ntfs.sys ( Ntfs+f38f1 )
    BugCheck 24, {b50019060b, fffff8801798f348, fffff8801798eb80, fffff88001b6e8f1}
    BugCheck Info: NTFS_FILE_SYSTEM (24)
    Arguments: 
    Arg1: 000000b50019060b
    Arg2: fffff8801798f348
    Arg3: fffff8801798eb80
    Arg4: fffff88001b6e8f1
    PROCESS_NAME:  svchost.exe
    BUGCHECK_STR:  0x24
    FAILURE_BUCKET_ID: 0x24_Ntfs+f38f1
    CPUID:        "Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  V2.02
      BIOS Release Date             08/21/2012
      Manufacturer                  Acer
      Product Name                  Aspire V3-571
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Mar  9 05:47:47.611 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030913-24328-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 1:23:04.330
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33462 )
    BugCheck 1A, {41201, fffff68026403040, 84091c82435c0c37, fffffa800b218c10}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Arguments: 
    Arg1: 0000000000041201, The subtype of the bugcheck.
    Arg2: fffff68026403040
    Arg3: 84091c82435c0c37
    Arg4: fffffa800b218c10
    BUGCHECK_STR:  0x1a_41201
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: 0x1a_41201_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  V2.02
      BIOS Release Date             08/21/2012
      Manufacturer                  Acer
      Product Name                  Aspire V3-571
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Mar  8 16:31:32.379 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030813-37437-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:01:58.098
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2f157 )
    BugCheck 1A, {5300, fffff8a0032a0000, 1acf34e000001173, 3b19b042c0d756cb}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Arguments: 
    Arg1: 0000000000005300, The subtype of the bugcheck.
    Arg2: fffff8a0032a0000
    Arg3: 1acf34e000001173
    Arg4: 3b19b042c0d756cb
    BUGCHECK_STR:  0x1a_5300
    PROCESS_NAME:  WmiPrvSE.exe
    FAILURE_BUCKET_ID: 0x1a_5300_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  V2.02
      BIOS Release Date             08/21/2012
      Manufacturer                  Acer
      Product Name                  Aspire V3-571
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Mar  8 16:29:11.662 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030813-24906-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:01:59.382
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2f157 )
    BugCheck 1A, {5300, fffff8a0002ca000, 1acf34e000001173, 6d78b0dd489a06e9}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Arguments: 
    Arg1: 0000000000005300, The subtype of the bugcheck.
    Arg2: fffff8a0002ca000
    Arg3: 1acf34e000001173
    Arg4: 6d78b0dd489a06e9
    BUGCHECK_STR:  0x1a_5300
    PROCESS_NAME:  services.exe
    FAILURE_BUCKET_ID: 0x1a_5300_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  V2.02
      BIOS Release Date             08/21/2012
      Manufacturer                  Acer
      Product Name                  Aspire V3-571
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Mar  8 15:41:25.909 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030813-47906-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:08:38.628
    Probably caused by :csrss.exe
    BugCheck EF, {fffffa8009f7c480, 0, 0, 0}
    BugCheck Info: CRITICAL_PROCESS_DIED (ef)
    Arguments: 
    Arg1: fffffa8009f7c480, Process object or thread object
    Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    PROCESS_NAME:  csrss.exe
    BUGCHECK_STR:  0xEF_5886a00
    FAILURE_BUCKET_ID: 0xEF_5886a00_IMAGE_csrss.exe
    CPUID:        "Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  V2.02
      BIOS Release Date             08/21/2012
      Manufacturer                  Acer
      Product Name                  Aspire V3-571
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Mar  8 14:36:37.329 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030813-22015-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:02:02.049
    Probably caused by :csrss.exe
    BugCheck EF, {fffffa800bbe2540, 0, 0, 0}
    BugCheck Info: CRITICAL_PROCESS_DIED (ef)
    Arguments: 
    Arg1: fffffa800bbe2540, Process object or thread object
    Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    PROCESS_NAME:  csrss.exe
    BUGCHECK_STR:  0xEF_c04f080
    FAILURE_BUCKET_ID: 0xEF_c04f080_IMAGE_csrss.exe
    CPUID:        "Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  V2.02
      BIOS Release Date             08/21/2012
      Manufacturer                  Acer
      Product Name                  Aspire V3-571
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Mar  8 11:33:42.460 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030813-35593-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:12:20.180
    Probably caused by :csrss.exe
    BugCheck EF, {fffffa80058ae940, 0, 0, 0}
    BugCheck Info: CRITICAL_PROCESS_DIED (ef)
    Arguments: 
    Arg1: fffffa80058ae940, Process object or thread object
    Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    PROCESS_NAME:  csrss.exe
    BUGCHECK_STR:  0xEF_a1fc700
    FAILURE_BUCKET_ID: 0xEF_a1fc700_IMAGE_csrss.exe
    CPUID:        "Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  V2.02
      BIOS Release Date             08/21/2012
      Manufacturer                  Acer
      Product Name                  Aspire V3-571
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Mar  8 05:08:12.690 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030813-48734-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:11:52.410
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
    Probably caused by :memory_corruption ( nt!MiCreateDataFileMap+1ce )
    BugCheck 24, {b50019060b, fffff88017214398, fffff88017213bd0, fffff801562e74ba}
    BugCheck Info: NTFS_FILE_SYSTEM (24)
    Arguments: 
    Arg1: 000000b50019060b
    Arg2: fffff88017214398
    Arg3: fffff88017213bd0
    Arg4: fffff801562e74ba
    PROCESS_NAME:  services.exe
    BUGCHECK_STR:  0x24
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: 0x24_nt!MiCreateDataFileMap
    CPUID:        "Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  V2.02
      BIOS Release Date             08/21/2012
      Manufacturer                  Acer
      Product Name                  Aspire V3-571
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Mar  8 03:48:46.047 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030813-38250-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:8 days 15:36:37.074
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2337e )
    BugCheck 7A, {4, 0, fffffa800a88f010, 776f3be8}
    BugCheck Info: KERNEL_DATA_INPAGE_ERROR (7a)
    Arguments: 
    Arg1: 0000000000000004, lock type that was held (value 1,2,3, or PTE address)
    Arg2: 0000000000000000, error status (normally i/o status code)
    Arg3: fffffa800a88f010, current process (virtual address for lock type 3, or PTE)
    Arg4: 00000000776f3be8, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    BUGCHECK_STR:  0x7a_0
    PROCESS_NAME:  iuBrowserIEAge
    FAILURE_BUCKET_ID: 0x7a_0_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  V2.02
      BIOS Release Date             08/21/2012
      Manufacturer                  Acer
      Product Name                  Aspire V3-571
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Feb 27 12:10:51.266 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\022713-38859-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:2 days 19:43:41.397
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2337e )
    BugCheck 7A, {4, 0, fffffa800902b390, 7e84fd0000}
    BugCheck Info: KERNEL_DATA_INPAGE_ERROR (7a)
    Arguments: 
    Arg1: 0000000000000004, lock type that was held (value 1,2,3, or PTE address)
    Arg2: 0000000000000000, error status (normally i/o status code)
    Arg3: fffffa800902b390, current process (virtual address for lock type 3, or PTE)
    Arg4: 0000007e84fd0000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    BUGCHECK_STR:  0x7a_0
    PROCESS_NAME:  rundll32.exe
    FAILURE_BUCKET_ID: 0x7a_0_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  V2.02
      BIOS Release Date             08/21/2012
      Manufacturer                  Acer
      Product Name                  Aspire V3-571
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Feb 24 16:26:25.921 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\022413-29859-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:6 days 22:06:45.115
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2337e )
    BugCheck 7A, {4, 0, fffffa801c7f35f0, b7ba100}
    BugCheck Info: KERNEL_DATA_INPAGE_ERROR (7a)
    Arguments: 
    Arg1: 0000000000000004, lock type that was held (value 1,2,3, or PTE address)
    Arg2: 0000000000000000, error status (normally i/o status code)
    Arg3: fffffa801c7f35f0, current process (virtual address for lock type 3, or PTE)
    Arg4: 000000000b7ba100, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    BUGCHECK_STR:  0x7a_0
    PROCESS_NAME:  mcshield.exe
    FAILURE_BUCKET_ID: 0x7a_0_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  V2.02
      BIOS Release Date             08/21/2012
      Manufacturer                  Acer
      Product Name                  Aspire V3-571
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Fri Mar 15 18:29:56.033 2013 (UTC - 4:00)**************************
    NTIDrvr.sys                 Mon Apr 19 21:39:04 2010 (4BCD05B8)
    UBHelper.sys                Tue Jul  6 00:20:31 2010 (4C32AF0F)
    mwlPSDFilter.sys            Fri Mar 25 03:12:11 2011 (4D8C404B)
    mwlPSDNServ.sys             Fri Mar 25 03:12:13 2011 (4D8C404D)
    mwlPSDVDisk.sys             Fri Mar 25 03:12:23 2011 (4D8C4057)
    k57nd60a.sys                Wed Oct 19 16:17:36 2011 (4E9F3060)
    ccSetx64.sys                Fri May 25 15:34:57 2012 (4FBFDEE1)
    RTKVHD64.sys                Tue Jun 12 06:02:32 2012 (4FD713B8)
    b57xdmp.sys                 Fri Jun 15 18:46:20 2012 (4FDBBB3C)
    b57xdbd.sys                 Fri Jun 15 18:46:52 2012 (4FDBBB5C)
    bScsiMSa.sys                Mon Jun 18 19:20:36 2012 (4FDFB7C4)
    IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
    bScsiSDa.sys                Tue Jun 19 14:49:11 2012 (4FE0C9A7)
    btath_bus.sys               Thu Jun 21 01:22:17 2012 (4FE2AF89)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    iaStorA.sys                 Mon Jul  9 16:42:33 2012 (4FFB4239)
    dump_iaStorA.sys            Mon Jul  9 16:42:33 2012 (4FFB4239)
    athw8x.sys                  Tue Jul 24 11:44:00 2012 (500EC2C0)
    igdkmd64.sys                Tue Jul 31 18:05:35 2012 (501856AF)
    aPs2Kb2Hid.sys              Sat Aug  4 06:19:18 2012 (501CF726)
    ETD.sys                     Fri Aug 10 02:04:17 2012 (5024A461)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    MfeASKM.sys                 Thu Dec  6 11:27:09 2012 (50C0C75D)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Mar  9 05:47:47.611 2013 (UTC - 4:00)**************************
    mfehidk.sys                 Tue Dec 18 19:25:11 2012 (50D10967)
    mfewfpk.sys                 Tue Dec 18 19:25:26 2012 (50D10976)
    mfeavfk.sys                 Tue Dec 18 19:26:11 2012 (50D109A3)
    mfefirek.sys                Tue Dec 18 19:27:59 2012 (50D10A0F)
    cfwids.sys                  Tue Dec 18 19:28:32 2012 (50D10A30)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Mar  8 11:33:42.460 2013 (UTC - 4:00)**************************
    mfeapfk.sys                 Tue Dec 18 19:25:52 2012 (50D10990)
    
    http://www.carrona.org/drivers/driver.php?id=NTIDrvr.sys
    http://www.carrona.org/drivers/driver.php?id=UBHelper.sys
    http://www.carrona.org/drivers/driver.php?id=mwlPSDFilter.sys
    http://www.carrona.org/drivers/driver.php?id=mwlPSDNServ.sys
    http://www.carrona.org/drivers/driver.php?id=mwlPSDVDisk.sys
    http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
    http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    b57xdmp.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    b57xdbd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    bScsiMSa.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    bScsiSDa.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    aPs2Kb2Hid.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=ETD.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    MfeASKM.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=mfehidk.sys
    http://www.carrona.org/drivers/driver.php?id=mfewfpk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeavfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfefirek.sys
    http://www.carrona.org/drivers/driver.php?id=cfwids.sys
    http://www.carrona.org/drivers/driver.php?id=mfeapfk.sys
      My System SpecsSystem Spec

  10. #10


    Posts : 9
    Windows 8


    Thank you very much for that. I'm currently going to get a CD so that I can boot with the hard drive diagnostics.

    I must admit I had discounted a hard drive error due to how perfectly the system works in safe mode and had assumed that when it continued freezing in normal operation even after all non-Microsoft options had been disabled that it must be a Windows 8 issue.

    Although actually by the time I managed to boot safe mode again to come and tell you that the problem had persisted even after a totally clean boot you had already posted that, so I'll try the diagnostic, and update the drivers as best I can and come back to give you the results.
      My System SpecsSystem Spec

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