Please Help, with BSOD,

Only 98 Windows Updates installed. Most systems have 147 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Although these aren't STOP 0x116 or 117 errors, they do involve your video. Please start with the troubleshooting steps here: Video TDR Timeout - 0x116 + 0x117


Please remove this and enable the Windows Firewall for testing. If you want to continue using it, only reinstall the latest, Win8 compatible version AFTER the system has been stabilized.
vnaap.sys Mon Dec 29 07:10:44 2008 (4958BE44)
an unknown product from Check Point technologies named "vna" (without the quotes) Likely ZoneAlarm
http://www.carrona.org/drivers/driver.php?id=vnaap.sys

There have been issues with PGP disk encryption in the past. Be sure that your version is the latest, Win8 compatible version. It does show up in the raw stack text, so it may be involved with the BSOD's.


Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Mon Mar 11 03:44:35.714 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031113-11871-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 18:04:56.026[/B]
Probably caused by :[B]dxgkrnl.sys ( dxgkrnl+a1b50 )[/B]
BugCheck [B]3B, {c0000005, fffff880048b8b50, fffff8800397d640, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff880048b8b50, Address of the instruction which caused the bugcheck
Arg3: fffff8800397d640, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]X64_0x3B_dxgkrnl+a1b50[/B]
CPUID:        "Intel(R) Core(TM) i7-3520M CPU @ 2.90GHz"
MaxSpeed:     2900
CurrentSpeed: [B]2890[/B]
  BIOS Version                  A08
  BIOS Release Date             12/10/2012
  Manufacturer                  Dell Inc.
  Product Name                  Latitude E6230
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Mar 10 09:02:22.931 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031013-10420-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 5:32:04.713[/B]
Probably caused by :[B]dxgkrnl.sys ( dxgkrnl+a1b50 )[/B]
BugCheck [B]3B, {c0000005, fffff88004d5ab50, fffff880079c6640, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88004d5ab50, Address of the instruction which caused the bugcheck
Arg3: fffff880079c6640, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]X64_0x3B_dxgkrnl+a1b50[/B]
CPUID:        "Intel(R) Core(TM) i7-3520M CPU @ 2.90GHz"
MaxSpeed:     2900
CurrentSpeed: [B]2890[/B]
  BIOS Version                  A08
  BIOS Release Date             12/10/2012
  Manufacturer                  Dell Inc.
  Product Name                  Latitude E6230
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Mar  6 04:28:47.896 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030613-10904-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 13:43:14.991[/B]
Probably caused by :[B]dxgkrnl.sys ( dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4 )[/B]
BugCheck [B]3B, {c0000005, fffff88004947ae0, fffff880085f9640, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88004947ae0, Address of the instruction which caused the bugcheck
Arg3: fffff880085f9640, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]X64_0x3B_dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4[/B]
CPUID:        "Intel(R) Core(TM) i7-3520M CPU @ 2.90GHz"
MaxSpeed:     2900
CurrentSpeed: [B]2890[/B]
  BIOS Version                  A08
  BIOS Release Date             12/10/2012
  Manufacturer                  Dell Inc.
  Product Name                  Latitude E6230
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Mar  5 12:15:27.404 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030513-11107-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 9:18:08.791[/B]
Probably caused by :[B]dxgkrnl.sys ( dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4 )[/B]
BugCheck [B]3B, {c0000005, fffff88004914ae0, fffff880079c6640, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88004914ae0, Address of the instruction which caused the bugcheck
Arg3: fffff880079c6640, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]X64_0x3B_dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4[/B]
CPUID:        "Intel(R) Core(TM) i7-3520M CPU @ 2.90GHz"
MaxSpeed:     2900
CurrentSpeed: [B]2890[/B]
  BIOS Version                  A08
  BIOS Release Date             12/10/2012
  Manufacturer                  Dell Inc.
  Product Name                  Latitude E6230
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Mar  4 03:43:54.286 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030413-10280-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 23:24:09.193[/B]
Probably caused by :[B]dxgkrnl.sys ( dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4 )[/B]
BugCheck [B]3B, {c0000005, fffff88004952ae0, fffff880079db640, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88004952ae0, Address of the instruction which caused the bugcheck
Arg3: fffff880079db640, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]X64_0x3B_dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4[/B]
CPUID:        "Intel(R) Core(TM) i7-3520M CPU @ 2.90GHz"
MaxSpeed:     2900
CurrentSpeed: [B]2890[/B]
  BIOS Version                  A08
  BIOS Release Date             12/10/2012
  Manufacturer                  Dell Inc.
  Product Name                  Latitude E6230
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Mon Mar 11 03:44:35.714 2013 (UTC - 4:00)**************************
[COLOR=RED][B]vnaap.sys                   Mon Dec 29 07:10:44 2008 (4958BE44)[/B][/COLOR]
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
tap0901.sys                 Thu Aug 19 18:07:59 2010 (4C6DAB3F)
PGPfsfd.sys                 Fri Jun 17 14:47:48 2011 (4DFBA154)
PGPwded.sys                 Fri Jun 17 14:49:10 2011 (4DFBA1A6)
Pgpwdefs.sys                Fri Jun 17 14:49:39 2011 (4DFBA1C3)
PGPsdk.sys                  Fri Jun 17 14:49:42 2011 (4DFBA1C6)
PGPdisk.SYS                 Fri Jun 17 14:50:04 2011 (4DFBA1DC)
stdcfltn.sys                Sat Jul 16 00:31:13 2011 (4E211411)
cvusbdrv.sys                Wed Oct  5 03:01:37 2011 (4E8C00D1)
o2sdjw7x64.sys              Mon Oct 10 15:13:54 2011 (4E9343F2)
ST_ACCEL.sys                Fri Nov  4 13:09:55 2011 (4EB41C63)
HECIx64.sys                 Wed Nov  9 19:52:25 2011 (4EBB2049)
iaStor.sys                  Tue Nov 29 22:39:19 2011 (4ED5A567)
e1c62x64.sys                Wed Nov 30 18:09:31 2011 (4ED6B7AB)
NETwNs64.sys                Fri Dec  2 01:50:55 2011 (4ED8754F)
IntcDAud.sys                Tue Dec  6 06:23:07 2011 (4EDDFB1B)
bcbtums.sys                 Thu Jan 26 13:49:03 2012 (4F21A01F)
igdkmd64.sys                Wed Feb  1 15:51:53 2012 (4F29A5E9)
Apfiltr.sys                 Fri Feb  3 00:14:28 2012 (4F2B6D34)
stwrt64.sys                 Mon Feb 13 23:26:45 2012 (4F39E285)
iusb3hub.sys                Mon Feb 27 05:56:50 2012 (4F4B6172)
iusb3xhc.sys                Mon Feb 27 05:56:53 2012 (4F4B6175)
iusb3hcs.sys                Mon Feb 27 05:58:49 2012 (4F4B61E9)
vmci.sys                    Mon Apr 30 21:14:27 2012 (4F9F38F3)
VMNET.SYS                   Sun Jul  8 03:58:34 2012 (4FF93DAA)
vmnetadapter.sys            Sun Jul  8 03:58:35 2012 (4FF93DAB)
vmnetbridge.sys             Sun Jul  8 03:59:19 2012 (4FF93DD7)
vsock.sys                   Tue Aug 21 17:10:15 2012 (5033F937)
avgfwd6a.sys                Tue Sep  4 04:31:15 2012 (5045BC53)
hcmon.sys                   Thu Oct 11 20:15:27 2012 (5077611F)
VMparport.sys               Thu Nov  1 03:48:19 2012 (50922943)
vmnetuserif.sys             Thu Nov  1 04:00:20 2012 (50922C14)
VMkbd.sys                   Thu Nov  1 04:31:30 2012 (50923362)
vmx86.sys                   Thu Nov  1 05:23:47 2012 (50923FA3)
avgtpx64.sys                Tue Jan 29 05:44:37 2013 (5107A815)
avgrkx64.sys                Thu Feb  7 22:14:05 2013 (51146D7D)
avgldx64.sys                Thu Feb  7 22:14:24 2013 (51146D90)
avgloga.sys                 Thu Feb  7 22:14:29 2013 (51146D95)
avgidsha.sys                Thu Feb  7 22:14:48 2013 (51146DA8)
avgmfx64.sys                Thu Feb  7 22:14:48 2013 (51146DA8)
avgtdia.sys                 Wed Feb 13 21:38:15 2013 (511C4E17)
avgidsdrivera.sys           Tue Feb 26 17:27:18 2013 (512D36C6)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Mar 10 09:02:22.931 2013 (UTC - 4:00)**************************
avgrkx64.sys                Thu Sep 13 20:41:40 2012 (50527D44)
avgtdia.sys                 Thu Sep 20 21:25:33 2012 (505BC20D)
avgidsha.sys                Sun Oct 14 21:22:54 2012 (507B656E)
avgidsdrivera.sys           Mon Oct 22 06:47:11 2012 (5085242F)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Mar  6 04:28:47.896 2013 (UTC - 4:00)**************************
avgloga.sys                 Thu Sep 20 21:23:51 2012 (505BC1A7)
avgldx64.sys                Mon Oct  1 21:05:50 2012 (506A3DEE)
avgmfx64.sys                Thu Nov 15 17:03:50 2012 (50A566C6)
[/font]
http://www.carrona.org/drivers/driver.php?id=vnaap.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=tap0901.sys
PGPfsfd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
PGPwded.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
Pgpwdefs.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
PGPsdk.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
PGPdisk.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=stdcfltn.sys
http://www.carrona.org/drivers/driver.php?id=cvusbdrv.sys
http://www.carrona.org/drivers/driver.php?id=o2sdjw7x64.sys
http://www.carrona.org/drivers/driver.php?id=ST_ACCEL.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=iaStor.sys
http://www.carrona.org/drivers/driver.php?id=e1c62x64.sys
http://www.carrona.org/drivers/driver.php?id=NETwNs64.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=Apfiltr.sys
http://www.carrona.org/drivers/driver.php?id=stwrt64.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hcs.sys
http://www.carrona.org/drivers/driver.php?id=vmci.sys
http://www.carrona.org/drivers/driver.php?id=VMNET.SYS
http://www.carrona.org/drivers/driver.php?id=vmnetadapter.sys
http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys
http://www.carrona.org/drivers/driver.php?id=vsock.sys
http://www.carrona.org/drivers/driver.php?id=avgfwd6a.sys
http://www.carrona.org/drivers/driver.php?id=hcmon.sys
http://www.carrona.org/drivers/driver.php?id=VMparport.sys
http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys
http://www.carrona.org/drivers/driver.php?id=VMkbd.sys
http://www.carrona.org/drivers/driver.php?id=vmx86.sys
http://www.carrona.org/drivers/driver.php?id=avgtpx64.sys
http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
http://www.carrona.org/drivers/driver.php?id=avgloga.sys
http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
http://www.carrona.org/drivers/driver.php?id=avgtdia.sys
http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
http://www.carrona.org/drivers/driver.php?id=avgtdia.sys
http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
http://www.carrona.org/drivers/driver.php?id=avgloga.sys
http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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