Windows 8 and 8.1 Forums

Please Help, with BSOD,

  1. #1


    Posts : 4
    Windows 7 64 Bit

    Please Help, with BSOD,


    Thanks in advance!
    L.
    Last edited by liorlifshitz; 11 Mar 2013 at 08:36. Reason: dumpfile is missing

      My System SpecsSystem Spec

  2. #2


    Quote Originally Posted by liorlifshitz View Post
    Thanks in advance!
    L.
    Hello Mate,

    Please post what happen, when you're getting the error message etc. So we can work with it. Also the dump files are missing.
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 7 64 Bit

    DumpFile was add


    thanks!
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Only 98 Windows Updates installed. Most systems have 147 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    Although these aren't STOP 0x116 or 117 errors, they do involve your video. Please start with the troubleshooting steps here: Video TDR Timeout - 0x116 + 0x117


    Please remove this and enable the Windows Firewall for testing. If you want to continue using it, only reinstall the latest, Win8 compatible version AFTER the system has been stabilized.
    vnaap.sys Mon Dec 29 07:10:44 2008 (4958BE44)
    an unknown product from Check Point technologies named "vna" (without the quotes) Likely ZoneAlarm
    http://www.carrona.org/drivers/driver.php?id=vnaap.sys

    There have been issues with PGP disk encryption in the past. Be sure that your version is the latest, Win8 compatible version. It does show up in the raw stack text, so it may be involved with the BSOD's.


    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon Mar 11 03:44:35.714 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031113-11871-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
    System Uptime:0 days 18:04:56.026
    Probably caused by :dxgkrnl.sys ( dxgkrnl+a1b50 )
    BugCheck 3B, {c0000005, fffff880048b8b50, fffff8800397d640, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff880048b8b50, Address of the instruction which caused the bugcheck
    Arg3: fffff8800397d640, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  csrss.exe
    FAILURE_BUCKET_ID: X64_0x3B_dxgkrnl+a1b50
    CPUID:        "Intel(R) Core(TM) i7-3520M CPU @ 2.90GHz"
    MaxSpeed:     2900
    CurrentSpeed: 2890
      BIOS Version                  A08
      BIOS Release Date             12/10/2012
      Manufacturer                  Dell Inc.
      Product Name                  Latitude E6230
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Mar 10 09:02:22.931 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031013-10420-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
    System Uptime:0 days 5:32:04.713
    Probably caused by :dxgkrnl.sys ( dxgkrnl+a1b50 )
    BugCheck 3B, {c0000005, fffff88004d5ab50, fffff880079c6640, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff88004d5ab50, Address of the instruction which caused the bugcheck
    Arg3: fffff880079c6640, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  csrss.exe
    FAILURE_BUCKET_ID: X64_0x3B_dxgkrnl+a1b50
    CPUID:        "Intel(R) Core(TM) i7-3520M CPU @ 2.90GHz"
    MaxSpeed:     2900
    CurrentSpeed: 2890
      BIOS Version                  A08
      BIOS Release Date             12/10/2012
      Manufacturer                  Dell Inc.
      Product Name                  Latitude E6230
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Mar  6 04:28:47.896 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030613-10904-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
    System Uptime:0 days 13:43:14.991
    Probably caused by :dxgkrnl.sys ( dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4 )
    BugCheck 3B, {c0000005, fffff88004947ae0, fffff880085f9640, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff88004947ae0, Address of the instruction which caused the bugcheck
    Arg3: fffff880085f9640, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  csrss.exe
    FAILURE_BUCKET_ID: X64_0x3B_dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4
    CPUID:        "Intel(R) Core(TM) i7-3520M CPU @ 2.90GHz"
    MaxSpeed:     2900
    CurrentSpeed: 2890
      BIOS Version                  A08
      BIOS Release Date             12/10/2012
      Manufacturer                  Dell Inc.
      Product Name                  Latitude E6230
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Mar  5 12:15:27.404 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030513-11107-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
    System Uptime:0 days 9:18:08.791
    Probably caused by :dxgkrnl.sys ( dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4 )
    BugCheck 3B, {c0000005, fffff88004914ae0, fffff880079c6640, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff88004914ae0, Address of the instruction which caused the bugcheck
    Arg3: fffff880079c6640, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  csrss.exe
    FAILURE_BUCKET_ID: X64_0x3B_dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4
    CPUID:        "Intel(R) Core(TM) i7-3520M CPU @ 2.90GHz"
    MaxSpeed:     2900
    CurrentSpeed: 2890
      BIOS Version                  A08
      BIOS Release Date             12/10/2012
      Manufacturer                  Dell Inc.
      Product Name                  Latitude E6230
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Mar  4 03:43:54.286 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030413-10280-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
    System Uptime:0 days 23:24:09.193
    Probably caused by :dxgkrnl.sys ( dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4 )
    BugCheck 3B, {c0000005, fffff88004952ae0, fffff880079db640, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff88004952ae0, Address of the instruction which caused the bugcheck
    Arg3: fffff880079db640, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  csrss.exe
    FAILURE_BUCKET_ID: X64_0x3B_dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4
    CPUID:        "Intel(R) Core(TM) i7-3520M CPU @ 2.90GHz"
    MaxSpeed:     2900
    CurrentSpeed: 2890
      BIOS Version                  A08
      BIOS Release Date             12/10/2012
      Manufacturer                  Dell Inc.
      Product Name                  Latitude E6230
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon Mar 11 03:44:35.714 2013 (UTC - 4:00)**************************
    vnaap.sys                   Mon Dec 29 07:10:44 2008 (4958BE44)
    intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    tap0901.sys                 Thu Aug 19 18:07:59 2010 (4C6DAB3F)
    PGPfsfd.sys                 Fri Jun 17 14:47:48 2011 (4DFBA154)
    PGPwded.sys                 Fri Jun 17 14:49:10 2011 (4DFBA1A6)
    Pgpwdefs.sys                Fri Jun 17 14:49:39 2011 (4DFBA1C3)
    PGPsdk.sys                  Fri Jun 17 14:49:42 2011 (4DFBA1C6)
    PGPdisk.SYS                 Fri Jun 17 14:50:04 2011 (4DFBA1DC)
    stdcfltn.sys                Sat Jul 16 00:31:13 2011 (4E211411)
    cvusbdrv.sys                Wed Oct  5 03:01:37 2011 (4E8C00D1)
    o2sdjw7x64.sys              Mon Oct 10 15:13:54 2011 (4E9343F2)
    ST_ACCEL.sys                Fri Nov  4 13:09:55 2011 (4EB41C63)
    HECIx64.sys                 Wed Nov  9 19:52:25 2011 (4EBB2049)
    iaStor.sys                  Tue Nov 29 22:39:19 2011 (4ED5A567)
    e1c62x64.sys                Wed Nov 30 18:09:31 2011 (4ED6B7AB)
    NETwNs64.sys                Fri Dec  2 01:50:55 2011 (4ED8754F)
    IntcDAud.sys                Tue Dec  6 06:23:07 2011 (4EDDFB1B)
    bcbtums.sys                 Thu Jan 26 13:49:03 2012 (4F21A01F)
    igdkmd64.sys                Wed Feb  1 15:51:53 2012 (4F29A5E9)
    Apfiltr.sys                 Fri Feb  3 00:14:28 2012 (4F2B6D34)
    stwrt64.sys                 Mon Feb 13 23:26:45 2012 (4F39E285)
    iusb3hub.sys                Mon Feb 27 05:56:50 2012 (4F4B6172)
    iusb3xhc.sys                Mon Feb 27 05:56:53 2012 (4F4B6175)
    iusb3hcs.sys                Mon Feb 27 05:58:49 2012 (4F4B61E9)
    vmci.sys                    Mon Apr 30 21:14:27 2012 (4F9F38F3)
    VMNET.SYS                   Sun Jul  8 03:58:34 2012 (4FF93DAA)
    vmnetadapter.sys            Sun Jul  8 03:58:35 2012 (4FF93DAB)
    vmnetbridge.sys             Sun Jul  8 03:59:19 2012 (4FF93DD7)
    vsock.sys                   Tue Aug 21 17:10:15 2012 (5033F937)
    avgfwd6a.sys                Tue Sep  4 04:31:15 2012 (5045BC53)
    hcmon.sys                   Thu Oct 11 20:15:27 2012 (5077611F)
    VMparport.sys               Thu Nov  1 03:48:19 2012 (50922943)
    vmnetuserif.sys             Thu Nov  1 04:00:20 2012 (50922C14)
    VMkbd.sys                   Thu Nov  1 04:31:30 2012 (50923362)
    vmx86.sys                   Thu Nov  1 05:23:47 2012 (50923FA3)
    avgtpx64.sys                Tue Jan 29 05:44:37 2013 (5107A815)
    avgrkx64.sys                Thu Feb  7 22:14:05 2013 (51146D7D)
    avgldx64.sys                Thu Feb  7 22:14:24 2013 (51146D90)
    avgloga.sys                 Thu Feb  7 22:14:29 2013 (51146D95)
    avgidsha.sys                Thu Feb  7 22:14:48 2013 (51146DA8)
    avgmfx64.sys                Thu Feb  7 22:14:48 2013 (51146DA8)
    avgtdia.sys                 Wed Feb 13 21:38:15 2013 (511C4E17)
    avgidsdrivera.sys           Tue Feb 26 17:27:18 2013 (512D36C6)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Mar 10 09:02:22.931 2013 (UTC - 4:00)**************************
    avgrkx64.sys                Thu Sep 13 20:41:40 2012 (50527D44)
    avgtdia.sys                 Thu Sep 20 21:25:33 2012 (505BC20D)
    avgidsha.sys                Sun Oct 14 21:22:54 2012 (507B656E)
    avgidsdrivera.sys           Mon Oct 22 06:47:11 2012 (5085242F)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Mar  6 04:28:47.896 2013 (UTC - 4:00)**************************
    avgloga.sys                 Thu Sep 20 21:23:51 2012 (505BC1A7)
    avgldx64.sys                Mon Oct  1 21:05:50 2012 (506A3DEE)
    avgmfx64.sys                Thu Nov 15 17:03:50 2012 (50A566C6)
    
    http://www.carrona.org/drivers/driver.php?id=vnaap.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys
    PGPfsfd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    PGPwded.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    Pgpwdefs.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    PGPsdk.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    PGPdisk.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=stdcfltn.sys
    http://www.carrona.org/drivers/driver.php?id=cvusbdrv.sys
    http://www.carrona.org/drivers/driver.php?id=o2sdjw7x64.sys
    http://www.carrona.org/drivers/driver.php?id=ST_ACCEL.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStor.sys
    http://www.carrona.org/drivers/driver.php?id=e1c62x64.sys
    http://www.carrona.org/drivers/driver.php?id=NETwNs64.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=Apfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=stwrt64.sys
    http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
    http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
    http://www.carrona.org/drivers/driver.php?id=iusb3hcs.sys
    http://www.carrona.org/drivers/driver.php?id=vmci.sys
    http://www.carrona.org/drivers/driver.php?id=VMNET.SYS
    http://www.carrona.org/drivers/driver.php?id=vmnetadapter.sys
    http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys
    http://www.carrona.org/drivers/driver.php?id=vsock.sys
    http://www.carrona.org/drivers/driver.php?id=avgfwd6a.sys
    http://www.carrona.org/drivers/driver.php?id=hcmon.sys
    http://www.carrona.org/drivers/driver.php?id=VMparport.sys
    http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys
    http://www.carrona.org/drivers/driver.php?id=VMkbd.sys
    http://www.carrona.org/drivers/driver.php?id=vmx86.sys
    http://www.carrona.org/drivers/driver.php?id=avgtpx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgloga.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
    http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgtdia.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
    http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgtdia.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
    http://www.carrona.org/drivers/driver.php?id=avgloga.sys
    http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
      My System SpecsSystem Spec

Please Help, with BSOD,
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