Windows 8 and 8.1 Forums


Random BSOD in every type of situation

  1. #1


    Posts : 3
    Windows 8 64bit

    Random BSOD in every type of situation


    Hi, I'm new here and I'm trying to fix random bsods occurring in various situations. I have formatted upgrading to win8 with no effects, tried to run memtest with no errors and also changing hdd. Nothing fixed it at all. So I really hope you can help me.
    Thank you,
    Stefano

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Your BIOS dates from 2009. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

    If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

    You have the 2005 version of ASACPI.sys - a known cause of BSOD's on Windows systems. Please go to the downloads site for your motherboard and download the ATK0110 ACPI Utility driver. It should be dated from 2009 - and it will probably only be for Win7. Run the installer in compatibility mode for Win7. If unable to locate this driver, please post back for further assistance.

    Your wireless USB XBox controller driver dates from 2009 and there are no known updates for it. It is known to cause BSOD's, so please uninstall it's software and physically remove the device from your system.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    ASACPI.sys Sun Mar 27 22:30:36 2005 (42476C4C)
    Asus ATK0110 ACPI Utility (a known BSOD maker in Win7 and Win8). Also a part of many Asus utilities
    http://www.carrona.org/drivers/driver.php?id=ASACPI.sys

    bthav.sys Thu Jul 10 14:20:39 2008 (487652F7)
    Bluetooth A2DP Driver (Advanced Audio Distribution Profile). Either from Microsoft or CSR - I am uncertain as to which it is. See this article: Installing Bluetooth Headset on Windows 7 / Windows Vista / Windows Server 2008 - Komeil Bahmanpour
    http://www.carrona.org/drivers/driver.php?id=bthav.sys

    xusb21.sys Wed Apr 8 10:28:44 2009 (49DCB49C)
    XBox USB wireless controller [br] BSOD issues in Win7 with 2009 driver (found in mid-2012)
    http://www.carrona.org/drivers/driver.php?id=xusb21.sys

    TRIXX.sys Wed Oct 6 12:14:37 2010 (4CACA06D)
    Sapphire TriXX Tweak Utility
    http://www.carrona.org/drivers/driver.php?id=TRIXX.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sun Mar 10 14:26:14.448 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031013-34101-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:9 days 8:15:27.897
    Probably caused by :ntkrnlmp.exe ( nt!PpmIdleEvaluateConstraints+36 )
    BugCheck 1E, {ffffffffc0000005, fffff80358b54996, 1, 1c8}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff80358b54996, The address that the exception occurred at
    Arg3: 0000000000000001, Parameter 0 of the exception
    Arg4: 00000000000001c8, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_W
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_c0000005_W_nt!PpmIdleEvaluateConstraints
    CPUID:        "Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz"
    MaxSpeed:     2670
    CurrentSpeed: 3408
     
    Processor may be overclocked!
    Expected Frequency:   2670
    Actual Frequency:     3408
    Overclock Ratio:      1.2764
     
      BIOS Version                  1504   
      BIOS Release Date             07/23/2009
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Feb 28 07:03:16.492 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\022813-33087-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:5 days 15:59:41.133
    Probably caused by :hardware ( nt!KiExecuteAllDpcs+36e )
    BugCheck A, {10, 2, 1, fffff803e028710e}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: 0000000000000010, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff803e028710e, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: IP_MISALIGNED
    CPUID:        "Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz"
    MaxSpeed:     2670
    CurrentSpeed: 3408
     
    Processor may be overclocked!
    Expected Frequency:   2670
    Actual Frequency:     3408
    Overclock Ratio:      1.2764
     
      BIOS Version                  1504   
      BIOS Release Date             07/23/2009
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Feb 19 15:13:43.332 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\021913-17362-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:09:51.953
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+3151f )
    BugCheck 50, {fffff88002c87000, 1, fffff80181d0f670, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff88002c87000, memory referenced.
    Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
    Arg3: fffff80181d0f670, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000000, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz"
    MaxSpeed:     2670
    CurrentSpeed: 3408
     
    Processor may be overclocked!
    Expected Frequency:   2670
    Actual Frequency:     3408
    Overclock Ratio:      1.2764
     
      BIOS Version                  1504   
      BIOS Release Date             07/23/2009
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Feb  9 11:39:07.993 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\020913-28251-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 2:50:35.132
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by :atikmdag.sys ( atikmdag+722feb )
    BugCheck 1000007E, {ffffffffc0000005, fffff8800d7defeb, fffff880060bb2d8, fffff880060bab10}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8800d7defeb, The address that the exception occurred at
    Arg3: fffff880060bb2d8, Exception Record Address
    Arg4: fffff880060bab10, Context Record Address
    PROCESS_NAME:  csrss.exe
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  NULL_DEREFERENCE
    FAILURE_BUCKET_ID: AV_atikmdag+722feb
    CPUID:        "Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz"
    MaxSpeed:     2670
    CurrentSpeed: 3408
     
    Processor may be overclocked!
    Expected Frequency:   2670
    Actual Frequency:     3408
    Overclock Ratio:      1.2764
     
      BIOS Version                  1504   
      BIOS Release Date             07/23/2009
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sun Mar 10 14:26:14.448 2013 (UTC - 4:00)**************************
    ASACPI.sys             Sun Mar 27 22:30:36 2005 (42476C4C)
    xusb21.sys             Wed Apr  8 10:28:44 2009 (49DCB49C)
    athrx.sys              Wed Mar 21 23:26:22 2012 (4F6A9BDE)
    GEARAspiWDM.sys        Thu May  3 15:56:17 2012 (4FA2E2E1)
    MijXfilt.sys           Sat May 12 00:27:12 2012 (4FADE6A0)
    dump_storahci.sys      Wed Jul 25 22:30:35 2012 (5010ABCB)
    yk63x64.sys            Tue Sep 25 13:20:12 2012 (5061E7CC)
    intelppm.sys           Mon Nov  5 22:55:02 2012 (50988A16)
    AtihdW86.sys           Tue Jan 15 15:41:28 2013 (50F5BEF8)
    atikmpag.sys           Sat Feb  2 14:40:11 2013 (510D6B9B)
    atikmdag.sys           Sat Feb  2 15:51:55 2013 (510D7C6B)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Feb 19 15:13:43.332 2013 (UTC - 4:00)**************************
    bthav.sys              Thu Jul 10 14:20:39 2008 (487652F7)
    TRIXX.sys              Wed Oct  6 12:14:37 2010 (4CACA06D)
    yk63x64.sys            Tue Oct 11 08:41:20 2011 (4E943970)
    
    http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
    http://www.carrona.org/drivers/driver.php?id=xusb21.sys
    http://www.carrona.org/drivers/driver.php?id=athrx.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=MijXfilt.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    yk63x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=bthav.sys
    http://www.carrona.org/drivers/driver.php?id=TRIXX.sys
    yk63x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8 64bit


    I've updated everything and deleted drivers as suggested, tested for a week but today I got another bsod while surfing the net and dowloading with steam.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please stop the overclock while we're troubleshooting. If you have previously stopped it and then restarted it - please stop it again temporarily.

    When you resume the overclock, please do it in stages - a little bit at a time. When the BSOD's start up again, then back the overclock off to a previous level.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon Mar 18 12:39:10.251 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031813-30014-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 21:57:54.559
    Probably caused by :ntkrnlmp.exe ( nt!KiExecuteAllDpcs+145 )
    BugCheck A, {3d00000001, 2, 0, fffff80048ae1ee5}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: 0000003d00000001, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80048ae1ee5, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nt!KiExecuteAllDpcs
    CPUID:        "Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz"
    MaxSpeed:     2670
    CurrentSpeed: 3408
     
    Processor may be overclocked!
    Expected Frequency:   2670
    Actual Frequency:     3408
    Overclock Ratio:      1.2764
     
      BIOS Version                  2101   
      BIOS Release Date             09/19/2011
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon Mar 18 12:39:10.251 2013 (UTC - 4:00)**************************
    ASACPI.sys             Wed May 13 21:25:17 2009 (4A0B72FD)
    athrx.sys              Wed Mar 21 23:26:22 2012 (4F6A9BDE)
    GEARAspiWDM.sys        Thu May  3 15:56:17 2012 (4FA2E2E1)
    dump_storahci.sys      Wed Jul 25 22:30:35 2012 (5010ABCB)
    intelppm.sys           Mon Nov  5 22:55:02 2012 (50988A16)
    AtihdW86.sys           Tue Jan 15 15:41:28 2013 (50F5BEF8)
    atikmpag.sys           Sat Feb  2 14:40:11 2013 (510D6B9B)
    atikmdag.sys           Sat Feb  2 15:51:55 2013 (510D7C6B)
    
    http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
    http://www.carrona.org/drivers/driver.php?id=athrx.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Windows 8 64bit


    I built this pc 4 years ago and overclocked it at 3.4 Ghz since the beginning without any problem. Anyway i will stop, even if im'sure this is not the isssue.
      My System SpecsSystem Spec

  6. #6


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I'm not saying that the overclock is definitely to blame - I'm saying that it's one of the possibilities that we have to rule out.

    After time the components in the computer can get stressed by the overclock and not respond as well (and may even have broken some components due to the stress of the overclock).

    Also, we cannot reliably run our tests on overclocked systems - as they are designed for normally running systems.
    Stopping the overclock helps us assess both of these things.

    If you still get BSOD's without the overclock, then try Driver Verifier according to these instructions: Driver Verifier Settings
      My System SpecsSystem Spec

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