Windows 8 and 8.1 Forums


BSOD IRQL not less or equal. Random BSOD crashes?

  1. #1


    Posts : 7
    Windows 8

    BSOD IRQL not less or equal. Random BSOD crashes?


    Hi, i'm new to this forum and i hope you guy can help me

    So my laptop is relatively new, it's not even a month old. I guess i've been downloading a lot of stuff that caused this error. Now, i'm not a computer expert or any type of expert, so please bear with me

    Before i go on, here are my specs:

    Intel core i7-3517u 1.9 ghz (4 cpus), ~2.4ghz
    4gb ram
    nvidia geforce gt 635m 2gb (also intel HD 4000 1.6gb)
    I have no idea how to get the name of the motherboard.

    So this BSOD that states driver IRQL not less or equal netio.sys keeps happening to me at least once a day. The longest i've been having without it is actually almost a week, i thought it was fixed by then but it came back again yesterday. It's pretty random and unpredictable, also annoying. I hate having to restart when im in the middle of a video, a download, a game, anything.

    When i did the "grab all" test it came up with 2 folders, so i'm just gonna upload both.

    Thanks very much for your help

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [S] DuplexSecure - FAQ [/S] Link broken as of 21 Jul 2012
    New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disc-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

    You have both Avira and McAfee installed. Please do this:
    Anti-Virus Removal:
    Please do the following:
    - download a free anti-virus for testing purposes: Free AntiVirus If using Windows 8, enable Windows Defender and the Windows Firewall instead.
    - un-install the McAfee from your system (you can reinstall it, if so desired, when we're done troubleshooting)
    - remove any remnants of McAfee using this free tool: How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR) (This link has changed a lot. If it doesn't work, search for McAfee Consumer Products Removal Tool)
    - IMMEDIATELY install and update the free anti-virus (if using Win8, enable Windows Defender), then check to ensure that the Windows Firewall is turned on.
    - perform a full system scan to ensure that no malware has snuck onto your system while the anti-virus was malfunctioning.
    - check to see if this fixes the BSOD's
    NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.
    Then update the Avira program to the latest, Win8 compatible version.

    Internet Download Manager is present in the raw stack text - please uninstall it to see if that stops the BSOD's
    idmwfp.sys Wed Nov 21 09:42:58 2012 (50ACE872)
    Internet Download Manager
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    Please uninstall this one:
    WinRing0x64.sys Sat Jul 26 09:29:37 2008 (488B26C1)
    many different programs that center around the using of the WinRing libraries (RealTemp, Corsair Link2 (known BSOD issues w/Win8), Razer GameBooster, etc)
    http://www.carrona.org/drivers/driver.php?id=WinRing0x64.sys

    ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)
    LENOVO ATK Hotkey ATK0101 ACPI UTILITY
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

    SmartDefragDriver.sys Fri Nov 26 04:29:40 2010 (4CEF7E04)
    Smart Defrag
    http://www.carrona.org/drivers/driver.php?id=SmartDefragDriver.sys

    avgntflt.sys Fri May 27 10:33:08 2011 (4DDFB624)
    Avira AntiVir
    http://www.carrona.org/drivers/driver.php?id=avgntflt.sys

    avipbb.sys Tue Jun 14 09:57:13 2011 (4DF768B9)
    Avira AntiVir
    http://www.carrona.org/drivers/driver.php?id=avipbb.sys

    atkwmiacpi64.sys Tue Sep 6 21:44:52 2011 (4E66CC94)
    ATK WMIACPI Utility
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys

    UrlFilter.sys Fri Sep 16 03:46:34 2011 (4E72FEDA)
    Component of IObit
    http://www.carrona.org/drivers/driver.php?id=UrlFilter.sys

    AiCharger.sys Thu Sep 22 22:04:40 2011 (4E7BE938)
    Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys




    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sun Mar 10 00:26:16.361 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031013-31046-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 4:57:08.184
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :NETIO.SYS ( NETIO!StreamInvokeCalloutAndNormalizeAction+1cd )
    BugCheck D1, {50, 2, 0, fffff88001a3a2c5}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000050, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff88001a3a2c5, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  firefox.exe
    FAILURE_BUCKET_ID: AV_NETIO!StreamInvokeCalloutAndNormalizeAction
    CPUID:        "Intel(R) Core(TM) i7-3517U CPU @ 1.90GHz"
    MaxSpeed:     1900
    CurrentSpeed: 2395
     
    Processor may be overclocked!
    Expected Frequency:   1900
    Actual Frequency:     2395
    Overclock Ratio:      1.26053
     
      BIOS Version                  K46CM.311
      BIOS Release Date             10/16/2012
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K46CM
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Mar  9 08:38:40.236 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030913-24671-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:1 days 18:32:23.052
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :NETIO.SYS ( NETIO!StreamInvokeCalloutAndNormalizeAction+1cd )
    BugCheck D1, {50, 2, 0, fffff88001f412c5}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000050, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff88001f412c5, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  firefox.exe
    FAILURE_BUCKET_ID: AV_NETIO!StreamInvokeCalloutAndNormalizeAction
    CPUID:        "Intel(R) Core(TM) i7-3517U CPU @ 1.90GHz"
    MaxSpeed:     1900
    CurrentSpeed: 2395
     
    Processor may be overclocked!
    Expected Frequency:   1900
    Actual Frequency:     2395
    Overclock Ratio:      1.26053
     
      BIOS Version                  K46CM.311
      BIOS Release Date             10/16/2012
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K46CM
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sun Mar 10 00:26:16.361 2013 (UTC - 4:00)**************************
    ASMMAP64.sys                  Thu Jul  2 05:13:26 2009 (4A4C7A36)
    SmartDefragDriver.sys         Fri Nov 26 04:29:40 2010 (4CEF7E04)
    avgntflt.sys                  Fri May 27 10:33:08 2011 (4DDFB624)
    avipbb.sys                    Tue Jun 14 09:57:13 2011 (4DF768B9)
    atkwmiacpi64.sys              Tue Sep  6 21:44:52 2011 (4E66CC94)
    UrlFilter.sys                 Fri Sep 16 03:46:34 2011 (4E72FEDA)
    AiCharger.sys                 Thu Sep 22 22:04:40 2011 (4E7BE938)
    FileMonitor.sys               Thu Jan  5 05:03:38 2012 (4F05757A)
    dtsoftbus01.sys               Fri Jan 13 08:45:46 2012 (4F10358A)
    excsd.sys                     Fri Mar 30 15:52:41 2012 (4F760F09)
    excfs.sys                     Fri Mar 30 15:53:05 2012 (4F760F21)
    TuneUpUtilitiesDriver64.sys   Fri May 25 06:28:19 2012 (4FBF5EC3)
    AsHIDSwitch64.sys             Wed May 30 22:38:32 2012 (4FC6D9A8)
    RtsBaStor.sys                 Wed Jun 13 06:09:02 2012 (4FD866BE)
    IntcDAud.sys                  Tue Jun 19 10:40:51 2012 (4FE08F73)
    btath_bus.sys                 Thu Jun 21 01:22:17 2012 (4FE2AF89)
    btath_lwflt.sys               Thu Jun 21 01:22:36 2012 (4FE2AF9C)
    btath_avdt.sys                Thu Jun 21 01:22:40 2012 (4FE2AFA0)
    btath_rcp.sys                 Thu Jun 21 01:23:26 2012 (4FE2AFCE)
    btath_hcrp.sys                Thu Jun 21 01:23:29 2012 (4FE2AFD1)
    btath_a2dp.sys                Thu Jun 21 01:23:44 2012 (4FE2AFE0)
    HECIx64.sys                   Mon Jul  2 18:14:58 2012 (4FF21D62)
    regfilter.sys                 Wed Jul  4 23:05:41 2012 (4FF50485)
    dump_iaStorA.sys              Mon Jul  9 16:42:33 2012 (4FFB4239)
    iaStorA.sys                   Mon Jul  9 16:42:33 2012 (4FFB4239)
    irstrtdv.sys                  Thu Jul 12 19:58:02 2012 (4FFF648A)
    DptfManager.sys               Fri Jul 13 19:46:44 2012 (5000B364)
    DptfDevDram.sys               Fri Jul 13 19:47:22 2012 (5000B38A)
    DptfDevGen.sys                Fri Jul 13 19:47:46 2012 (5000B3A2)
    DptfDevFan.sys                Fri Jul 13 19:48:07 2012 (5000B3B7)
    DptfDevPch.sys                Fri Jul 13 19:48:46 2012 (5000B3DE)
    DptfDevProc.sys               Fri Jul 13 19:49:52 2012 (5000B420)
    BthLEEnum.sys                 Wed Jul 25 22:25:02 2012 (5010AA7E)
    Rt630x64.sys                  Mon Jul 30 12:03:12 2012 (5016B040)
    igdkmd64.sys                  Tue Jul 31 18:05:35 2012 (501856AF)
    kbfiltr.sys                   Wed Aug  1 23:22:22 2012 (5019F26E)
    btfilter.sys                  Fri Aug  3 07:07:56 2012 (501BB10C)
    btath_flt.sys                 Fri Aug  3 07:09:44 2012 (501BB178)
    athw8x.sys                    Thu Aug 16 03:01:18 2012 (502C9ABE)
    mbam.sys                      Mon Aug 20 12:49:41 2012 (50326AA5)
    RTKVHD64.sys                  Tue Sep 18 05:38:53 2012 (5058412D)
    AsusTP.sys                    Mon Oct 29 14:23:54 2012 (508EC9BA)
    intelppm.sys                  Mon Nov  5 22:55:02 2012 (50988A16)
    idmwfp.sys                    Wed Nov 21 09:42:58 2012 (50ACE872)
    mfehidk.sys                   Tue Jan 15 13:21:15 2013 (50F59E1B)
    mfewfpk.sys                   Tue Jan 15 13:21:30 2013 (50F59E2A)
    mfeapfk.sys                   Tue Jan 15 13:21:56 2013 (50F59E44)
    mfeavfk.sys                   Tue Jan 15 13:22:16 2013 (50F59E58)
    mfefirek.sys                  Tue Jan 15 13:24:04 2013 (50F59EC4)
    cfwids.sys                    Tue Jan 15 13:24:37 2013 (50F59EE5)
    nvlddmkm.sys                  Sat Feb  9 18:13:08 2013 (5116D804)
    nvpciflt.sys                  Sat Feb  9 18:13:33 2013 (5116D81D)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Mar  9 08:38:40.236 2013 (UTC - 4:00)**************************
    WinRing0x64.sys               Sat Jul 26 09:29:37 2008 (488B26C1)
    
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=SmartDefragDriver.sys
    http://www.carrona.org/drivers/driver.php?id=avgntflt.sys
    http://www.carrona.org/drivers/driver.php?id=avipbb.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=UrlFilter.sys
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
    http://www.carrona.org/drivers/driver.php?id=FileMonitor.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=excsd.sys
    http://www.carrona.org/drivers/driver.php?id=excfs.sys
    http://www.carrona.org/drivers/driver.php?id=TuneUpUtilitiesDriver64.sys
    AsHIDSwitch64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
    http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=regfilter.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=irstrtdv.sys
    DptfManager.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevDram.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevGen.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevFan.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevPch.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevProc.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    BthLEEnum.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=mbam.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    AsusTP.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
    http://www.carrona.org/drivers/driver.php?id=mfehidk.sys
    http://www.carrona.org/drivers/driver.php?id=mfewfpk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeapfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeavfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfefirek.sys
    http://www.carrona.org/drivers/driver.php?id=cfwids.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=WinRing0x64.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    Windows 8


    Hi and thank you for replying my post!

    I've been wanting to uninstall Avira for a long time because it's an annoying software (to me). I had it installed along with my windows 8. But whenever i try to uninstall it, it always gives me a BSOD in the middle of the way (i've tried it three times and it keeps coming with the same BSOD, although i forgot what the name of the BSOD was). All of my softwares like gamebooster and smart defrag were already up to date, so i was forced to uninstall them. Not sure if this fixed my BSOD, but my goal now is to uninstall Avira without getting BSOD.


    Again, thanks for your help

    EDIT: I just successfully unsintalled Avira manually through the steps given in their own website. I guess my next step is to uninstal all the listed drivers you gave me. How do i uninstall things such as "asus charger driver" and winring0x64?
    Last edited by Satisfaxion; 12 Mar 2013 at 00:52.
      My System SpecsSystem Spec

  4. #4


    Posts : 7
    Windows 8


    Oh and one more thing, i just realized the winring0x64.sys driver is for several other programs, not just gamebooster. But i find the website really confusing, there's no simple "download update for winring0x64" button. Sorry, i'm not a computer person :S, can you direct me to a link for the specific winring update?

    Thanks again.
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Unfortunately things like the WinRing libraries are used by many different manufacturer's.
    I suggest uninstalling the GameBooster thing. Then see if that stops the BSOD's.
    If you wish to continue using GameBooster you will:
    1) have to wait until the system is stabilized (no more BSOD's)
    2) then download the most recent version from here: Razer Game Booster

    If it still causes BSOD's, then it'd be a smart move to remove it permanently.

    I've seen the Asus Charger driver listed in the Uninstall a Program applet (to get there press Win and X at the same time, then press the F key) Alternatively, run this command from the Run dialog "appwiz.cpl" (without the quotes). You can get to the Run dialog by pressing Win and R at the same time.

    IMO the most important thing to remove is the GameBooster. Remove/update whatever else you can and see if that stops the BSOD's. If it doesn't, then we'll look at it some more.
      My System SpecsSystem Spec

  6. #6


    Posts : 7
    Windows 8


    Hi, thanks again for your reply.

    Thing is, i've had Gamebooster long before the BSODs started happening. I just recently got the same BSOD, it's getting pretty annoying. Well, i'll try to uninstall Gamebooster and see if it works. I'm kinda reluctant to do so because gamebooster really changes my framerate during gaming, but for the sake of getting rid of the BSOD i'm uninstalling it. So, we'll see how that turns out.

    As for the charger driver, the only program i found that has the word charger is called "Asus USB Charger Plus", would this be the one?
      My System SpecsSystem Spec

  7. #7


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Imagine this scenario:
    1) You install Gamebooster a while ago
    2) Windows gets updated and Gamebooster isn't 100% compatible with the updates (it's actually probably a bit more complicated than this simple scenario).

    The Asus USB Charger Plus is most likely the program (they must've changed the name on it). I haven't seen issues with this program recently, but the past problems make it a suspect.

    Don't forget to temporarily remove the overclock also. If it doesn't stop the BSOD's, then you can safely resume the overclock once the system has been stabilized (no longer has BSOD's).

    In short, I've mentioned all the issues that I've seen in your reports. If fixing all of them doesn't stop the BSOD's, then we start looking at hardware problems. 90% of BSOD's are due to 3rd party drivers, the remainder are due to hardware problems or Windows problems (hardware is more likely than Windows).

    Good luck!
      My System SpecsSystem Spec

  8. #8


    Posts : 7
    Windows 8


    I hope it's not the hardware, because this laptop is still relatively new. I had 1 BSOD crash yesterday, but that was before i uninstalled Gamebooster (i used revo uninstaller by the way. Is it a good program?). And i also just uninstalled USB Charger Plus. Now it's the waiting game. If the BSODs don't occur within the next 2 days, then i'll mark this as solved.

    Thanks a TON for your helpful replies. I love how you're a very dedicated helper in this forum
      My System SpecsSystem Spec

  9. #9


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I rarely use Revo - but when I do it's usually the only thing that will work. I think that it's a good program, but can be dangerous if overused.

    Good luck!
      My System SpecsSystem Spec

  10. #10


    Posts : 7
    Windows 8

    Solved!


    Well, worked as a charm Haven't had a BSOD in the past 2 days. Thanks a ton for your help!

    - solved - (FINALLY)
      My System SpecsSystem Spec

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