Windows 8 and 8.1 Forums


Laptop keeps crashing. I have no idea why?

  1. #21


    Posts : 5,139
    Win8.1Pro - Finally!!!


    This is a perplexing set of BSOD's. It gives the impression of hardware problems - but it also shows issues with drivers.
    Most times problems of this sort are due to:
    - borked (broken) hardware (several different procedures used to isolate the problem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website) - Looks like you've already done this
    - overclocking - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
    - compatibility issues (3rd party hardware/drivers) - I don't notice any obvious problem drivers in the memory dumps
    - low-level driver problems
    - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

    I'd suggest that you run Driver Verifier according to these instructions: Driver Verifier Settings Hopefully it'll point out a particular driver. I already have my suspicions - but would like to see if confirmed by Driver Verifier if possible.

    Once Driver Verifier has crashed the system a couple of times (and we've reviewed the memory dumps), then we'll move on to my suspicions:
    - Download a fresh set of the latest, Win8 compatible wireless drivers
    - Uninstall the current wireless drivers
    - Install the freshly downloaded wireless drivers
    - monitor for further BSOD's
    My suspicion here is based on the athw8x.sys driver being present in the raw stack text of both memory dumps.

    Also, uninstall the Cyberlink software from the system as it's drivers date from 2011.

    If all this doesn't fix the problems, then we'll have to proceed with the assumption that this is a hardware problem. As such, you can run these free diagnostics: Hardware Diagnostics (you can run these immediately if you'd like to get a head start on them). If you've already run MemTest86+ for at least 3 passes - there's no need to repeat it.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Fri Mar  8 01:35:52.049 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030813-33602-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 2:28:57.748
    Probably caused by :hardware ( nt!KiTimerWaitTest+b3 )
    BugCheck A, {ffffffff8d480008, 2, 0, fffff800870a7843}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: ffffffff8d480008, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff800870a7843, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: IP_MISALIGNED
      BIOS Version                  P06ABF
      BIOS Release Date             02/23/2013
      Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
      Product Name                  355V4C/356V4C/3445VC/3545VC
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Mar  7 10:02:02.220 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030713-36878-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:23:10.932
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :memory_corruption
    BugCheck 50, {fffff80358f2a3c3, 0, fffff80314f28f81, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff80358f2a3c3, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff80314f28f81, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_STRIDE
      BIOS Version                  P03ABF
      BIOS Release Date             10/23/2012
      Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
      Product Name                  355V4C/355V4X/355V5C/355V5X/356V4C/356V4X/356V5C/356V5X/3445VC/3445VX/3545VC/3545VX
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Fri Mar  8 01:35:52.049 2013 (UTC - 5:00)**************************
    CLVirtualDrive.sys          Mon Dec 26 08:26:47 2011 (4EF87617)
    Rt630x64.sys                Tue Jun 12 09:37:53 2012 (4FD74631)
    appexDrv.sys                Sun Jun 17 01:00:54 2012 (4FDD6486)
    usbfilter.sys               Tue Jun 19 07:07:40 2012 (4FE05D7C)
    btath_bus.sys               Thu Jun 21 01:22:17 2012 (4FE2AF89)
    btath_lwflt.sys             Thu Jun 21 01:22:36 2012 (4FE2AF9C)
    btath_avdt.sys              Thu Jun 21 01:22:40 2012 (4FE2AFA0)
    btath_hcrp.sys              Thu Jun 21 01:23:29 2012 (4FE2AFD1)
    btath_hid.sys               Thu Jun 21 01:23:33 2012 (4FE2AFD5)
    amdkmpfd.sys                Mon Jul  9 21:49:35 2012 (4FFB8A2F)
    BthLEEnum.sys               Wed Jul 25 22:25:02 2012 (5010AA7E)
    RadioHIDMini.sys            Fri Jul 27 07:57:08 2012 (50128214)
    RTKVHD64.sys                Fri Aug 10 06:03:49 2012 (5024DC85)
    AtihdW86.sys                Tue Aug 21 22:26:37 2012 (5034435D)
    btath_rcp.sys               Fri Aug 24 11:27:40 2012 (50379D6C)
    SynTP.sys                   Fri Aug 24 21:39:41 2012 (50382CDD)
    amd_sata.sys                Sun Sep  2 22:16:17 2012 (504412F1)
    amd_xata.sys                Sun Sep  2 22:16:20 2012 (504412F4)
    atikmpag.sys                Wed Sep 12 16:22:03 2012 (5050EEEB)
    atikmdag.sys                Wed Sep 12 17:33:46 2012 (5050FFBA)
    athw8x.sys                  Wed Sep 19 03:15:18 2012 (50597106)
    btath_flt.sys               Thu Sep 27 05:49:09 2012 (50642115)
    btath_a2dp.sys              Thu Sep 27 05:49:18 2012 (5064211E)
    btfilter.sys                Mon Oct 22 05:58:17 2012 (508518B9)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Mar  7 10:02:02.220 2013 (UTC - 5:00)**************************
    btath_a2dp.sys              Thu Jun 21 01:23:44 2012 (4FE2AFE0)
    AtihdW86.sys                Tue Jul 17 03:34:09 2012 (50051571)
    amd_sata.sys                Mon Jul 23 14:34:48 2012 (500D9948)
    amd_xata.sys                Mon Jul 23 14:34:52 2012 (500D994C)
    athw8x.sys                  Tue Jul 24 11:44:00 2012 (500EC2C0)
    btath_flt.sys               Fri Aug  3 07:09:44 2012 (501BB178)
    atikmpag.sys                Wed Aug  8 09:48:21 2012 (50226E25)
    atikmdag.sys                Wed Aug  8 10:32:04 2012 (50227864)
    btfilter.sys                Fri Sep  7 05:07:59 2012 (5049B96F)
    
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=appexDrv.sys
    http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
    btath_hid.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=amdkmpfd.sys
    BthLEEnum.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    RadioHIDMini.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
    http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
    http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
    http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
    http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys

      My System SpecsSystem Spec

  2. #22


    Another crash before using driver verifier initiated.
      My System SpecsSystem Spec

  3. #23


    Quote Originally Posted by usasma View Post
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Fri Mar  8 01:35:52.049 2013 (UTC - 5:00)**************************
    CLVirtualDrive.sys          Mon Dec 26 08:26:47 2011 (4EF87617)
    Rt630x64.sys                Tue Jun 12 09:37:53 2012 (4FD74631)
    appexDrv.sys                Sun Jun 17 01:00:54 2012 (4FDD6486)
    usbfilter.sys               Tue Jun 19 07:07:40 2012 (4FE05D7C)
    btath_bus.sys               Thu Jun 21 01:22:17 2012 (4FE2AF89)
    btath_lwflt.sys             Thu Jun 21 01:22:36 2012 (4FE2AF9C)
    btath_avdt.sys              Thu Jun 21 01:22:40 2012 (4FE2AFA0)
    btath_hcrp.sys              Thu Jun 21 01:23:29 2012 (4FE2AFD1)
    btath_hid.sys               Thu Jun 21 01:23:33 2012 (4FE2AFD5)
    amdkmpfd.sys                Mon Jul  9 21:49:35 2012 (4FFB8A2F)
    BthLEEnum.sys               Wed Jul 25 22:25:02 2012 (5010AA7E)
    RadioHIDMini.sys            Fri Jul 27 07:57:08 2012 (50128214)
    RTKVHD64.sys                Fri Aug 10 06:03:49 2012 (5024DC85)
    AtihdW86.sys                Tue Aug 21 22:26:37 2012 (5034435D)
    btath_rcp.sys               Fri Aug 24 11:27:40 2012 (50379D6C)
    SynTP.sys                   Fri Aug 24 21:39:41 2012 (50382CDD)
    amd_sata.sys                Sun Sep  2 22:16:17 2012 (504412F1)
    amd_xata.sys                Sun Sep  2 22:16:20 2012 (504412F4)
    atikmpag.sys                Wed Sep 12 16:22:03 2012 (5050EEEB)
    atikmdag.sys                Wed Sep 12 17:33:46 2012 (5050FFBA)
    athw8x.sys                  Wed Sep 19 03:15:18 2012 (50597106)
    btath_flt.sys               Thu Sep 27 05:49:09 2012 (50642115)
    btath_a2dp.sys              Thu Sep 27 05:49:18 2012 (5064211E)
    btfilter.sys                Mon Oct 22 05:58:17 2012 (508518B9)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Mar  7 10:02:02.220 2013 (UTC - 5:00)**************************
    btath_a2dp.sys              Thu Jun 21 01:23:44 2012 (4FE2AFE0)
    AtihdW86.sys                Tue Jul 17 03:34:09 2012 (50051571)
    amd_sata.sys                Mon Jul 23 14:34:48 2012 (500D9948)
    amd_xata.sys                Mon Jul 23 14:34:52 2012 (500D994C)
    athw8x.sys                  Tue Jul 24 11:44:00 2012 (500EC2C0)
    btath_flt.sys               Fri Aug  3 07:09:44 2012 (501BB178)
    atikmpag.sys                Wed Aug  8 09:48:21 2012 (50226E25)
    atikmdag.sys                Wed Aug  8 10:32:04 2012 (50227864)
    btfilter.sys                Fri Sep  7 05:07:59 2012 (5049B96F)
    
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=appexDrv.sys
    http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
    btath_hid.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=amdkmpfd.sys
    BthLEEnum.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    RadioHIDMini.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
    http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
    http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
    http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
    http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    This Driver has no updates.
    It is also on my other laptop and shows no problems. (Same laptop only difference is 4 core not 2 core)
      My System SpecsSystem Spec

  4. #24


    I am trying a different Hard drive at the moment to see if it helps...
      My System SpecsSystem Spec

  5. #25


    Posts : 5,139
    Win8.1Pro - Finally!!!


    As for the CLVirtualDrive.sys driver - please un-install the Cyberlink software from your system.

    Please run Driver Verifier according to these instructions: Driver Verifier Settings

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat Mar  9 11:44:27.474 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030913-36535-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:50:24.186
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    *** WARNING: Unable to verify timestamp for athw8x.sys
    *** ERROR: Module load completed but symbols could not be loaded for athw8x.sys
    Probably caused by :hardware ( NETIO!NetioDereferenceNetBufferListChain+121 )
    BugCheck D1, {100, 2, 1, fffff880018ea810}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000100, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
    Arg4: fffff880018ea810, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: IP_MISALIGNED
      BIOS Version                  P06ABF
      BIOS Release Date             02/23/2013
      Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
      Product Name                  355V4C/356V4C/3445VC/3545VC
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat Mar  9 11:44:27.474 2013 (UTC - 4:00)**************************
    CLVirtualDrive.sys          Mon Dec 26 08:26:47 2011 (4EF87617)
    Rt630x64.sys                Tue Jun 12 09:37:53 2012 (4FD74631)
    appexDrv.sys                Sun Jun 17 01:00:54 2012 (4FDD6486)
    usbfilter.sys               Tue Jun 19 07:07:40 2012 (4FE05D7C)
    btath_bus.sys               Thu Jun 21 01:22:17 2012 (4FE2AF89)
    btath_lwflt.sys             Thu Jun 21 01:22:36 2012 (4FE2AF9C)
    btath_avdt.sys              Thu Jun 21 01:22:40 2012 (4FE2AFA0)
    btath_hcrp.sys              Thu Jun 21 01:23:29 2012 (4FE2AFD1)
    btath_hid.sys               Thu Jun 21 01:23:33 2012 (4FE2AFD5)
    amdkmpfd.sys                Mon Jul  9 21:49:35 2012 (4FFB8A2F)
    BthLEEnum.sys               Wed Jul 25 22:25:02 2012 (5010AA7E)
    RadioHIDMini.sys            Fri Jul 27 07:57:08 2012 (50128214)
    RTKVHD64.sys                Fri Aug 10 06:03:49 2012 (5024DC85)
    mbam.sys                    Mon Aug 20 12:49:52 2012 (50326AB0)
    AtihdW86.sys                Tue Aug 21 22:26:37 2012 (5034435D)
    btath_rcp.sys               Fri Aug 24 11:27:40 2012 (50379D6C)
    SynTP.sys                   Fri Aug 24 21:39:41 2012 (50382CDD)
    amd_sata.sys                Sun Sep  2 22:16:17 2012 (504412F1)
    amd_xata.sys                Sun Sep  2 22:16:20 2012 (504412F4)
    atikmpag.sys                Wed Sep 12 16:22:03 2012 (5050EEEB)
    atikmdag.sys                Wed Sep 12 17:33:46 2012 (5050FFBA)
    athw8x.sys                  Wed Sep 19 03:15:18 2012 (50597106)
    btath_flt.sys               Thu Sep 27 05:49:09 2012 (50642115)
    btath_a2dp.sys              Thu Sep 27 05:49:18 2012 (5064211E)
    btfilter.sys                Mon Oct 22 05:58:17 2012 (508518B9)
    
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=appexDrv.sys
    http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
    btath_hid.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=amdkmpfd.sys
    BthLEEnum.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    RadioHIDMini.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=mbam.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
    http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
    http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys



      My System SpecsSystem Spec

  6. #26


    Here's another Crash! BTW I appreciate your help. Thanks USASMA
    Attachment 18076
      My System SpecsSystem Spec

  7. #27


    New crash!
      My System SpecsSystem Spec

  8. #28


    Hi guys just thought you might like to know I have had to do another clean install as there was some sort of bug on the OS.
      My System SpecsSystem Spec

  9. #29


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Hi,
    You have a total of 3 crashes today. The first was caused by volsnap.sys is also known as Volume Shadow Copy Driver. This driver might be corrupted and might contribute to the fact that your new installation with the SSD running slow in your other thread.

    The other 2 crashes were new and caused byMbam.sys with description Malwarebytes' Anti-Malware driver is a driver file from company Malwarebytes belonging to product Malwarebytes' Anti-Malware. I suggest you temporarily uninstall it.

    Cheers !!!
      My System SpecsSystem Spec

  10. #30


    Quote Originally Posted by topgundcp View Post
    Hi,
    Both of your crashes today were new and caused byMbam.sys with description Malwarebytes' Anti-Malware driver is a driver file from company Malwarebytes belonging to product Malwarebytes' Anti-Malware. I suggest you temporarily uninstall it.

    Cheers !!!
    I had my suspicions it was that, as every time I had to reboot there were problems with mbam using so much CPU I had to disable it a few times and then it wouldn't crash.
    Thanks everyone for helping as this was a difficult problem to be found.
    Drinks all round on me!
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Laptop keeps crashing. I have no idea why?
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