Windows 8 and 8.1 Forums

Blue Screen of Death Issue

  1. #1


    Posts : 3
    windows 8 32-bit

    Blue Screen of Death Issue


    unexpected kernel mode trap

    WER-109515-0.sysdata.xml

      My System SpecsSystem Spec

  2. #2


    Redmond
    Posts : 651
    Windows 8.1 x64


    According to the dump files, it's a double-free in the Intel graphics driver causing the trap, which causes the crash (page faulting is not allowed in kernel non-paged pool memory, and a double-free in a graphics driver will definitely cause this behavior).

    Code:
    0: kd> lmvm igdkmd32
    start    end        module name
    9202e000 923d2000   igdkmd32 T (no symbols)           
        Loaded symbol image file: igdkmd32.sys
        Image path: \SystemRoot\system32\DRIVERS\igdkmd32.sys
        Image name: igdkmd32.sys
        Timestamp:        Wed Sep 26 15:44:50 2012 (50635B32)
        CheckSum:         0039495B
        ImageSize:        003A4000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    It's not the newest Intel driver, but it's pretty new - I'd recommend either updating to the absolute latest from the Intel site, or rolling back to the initial driver Windows 8 installs.
    Intel® Driver Update Utility for graphics drivers
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    windows 8 32-bit


    thank you too much. I appreciate your help. I will post how I resolve the trouble if I can.
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    windows 8 32-bit


    I have installed graphic drivers from lenovo site, but blue screen of death keeps arising. What more things can I try?
    Thanks.
      My System SpecsSystem Spec

  5. #5


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by maurerlowe View Post
    I have installed graphic drivers from lenovo site, but blue screen of death keeps arising. What more things can I try?
    Thanks.
    You may need more than one driver.
    I use--- Driver update - Use DriverMax to update all your Windows PC drivers to get drivers.

    The free version allows 2 downloads a day.
    I needed 12 so I paid $10 for a 30 day Pro version & got all my drivers updated quickly.

    I was getting several blue screen warnings a day before updating all my drivers.
    It has been 2 weeks maybe now & I have not gotten ANY blue screens or error messages.
    It's scary to have my computer run this good.

    I assume your RAM is ok.
    You could check it to make sure.
      My System SpecsSystem Spec

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