Windows 8 and 8.1 Forums

BSOD error

  1. #1


    Posts : 8
    Windows 8 32 bit

    BSOD error


    There had been a bsod occured in my system
    Here is the minidump file:

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please provide this information so we can provide a complete analysis: Blue Screen of Death (BSOD) Posting Instructions

    Memory dumps are suggestive of a problem with Kaspersky. Please uninstall Kaspersky, then install a fresh copy of the latest, Win8 compatible version in order to test.

    Also, this is a known BSOD cause:
    ASACPI.sys Thu Aug 12 22:52:52 2004 (411C2D04)
    Asus ATK0110 ACPI Utility (a known BSOD maker in Win7 and Win8). Also a part of many Asus utilities
    http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
    Please update this driver from the Asus website (you'll usually find it in the ATK or the Utilities sections on the download page).


    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [S] DuplexSecure - FAQ [/S] Link broken as of 21 Jul 2012
    New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disc-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    ASACPI.sys Thu Aug 12 22:52:52 2004 (411C2D04)
    Asus ATK0110 ACPI Utility (a known BSOD maker in Win7 and Win8). Also a part of many Asus utilities
    http://www.carrona.org/drivers/driver.php?id=ASACPI.sys

    klmouflt.sys Mon Nov 2 11:26:08 2009 (4AEF0820)
    KLMOUFLT Mouse Device Filter [fre_wlh_x86] (Kaspersky)
    http://www.carrona.org/drivers/driver.php?id=klmouflt.sys

    CSCrySec.sys Mon Dec 7 03:30:41 2009 (4B1CBD31)
    InfoWatch Encrypt Sector Library driver
    http://www.carrona.org/drivers/driver.php?id=CSCrySec.sys

    CSVirtualDiskDrv.sys Mon Dec 7 03:30:47 2009 (4B1CBD37)
    InfoWatch Virtual Disk driver
    http://www.carrona.org/drivers/driver.php?id=CSVirtualDiskDrv.sys

    klim6.sys Thu Mar 10 09:35:57 2011 (4D78E1CD)
    Kaspersky Lab Intermediate Network Driver
    http://www.carrona.org/drivers/driver.php?id=klim6.sys

    kl2.sys Thu Oct 20 03:47:54 2011 (4E9FD22A)
    Kaspersky Internet Security driver
    http://www.carrona.org/drivers/driver.php?id=kl2.sys

    kl1.sys Thu Oct 20 03:47:56 2011 (4E9FD22C)
    Kaspersky Unified Driver
    http://www.carrona.org/drivers/driver.php?id=kl1.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Feb 28 13:41:02.314 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030113-19718-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x86 compatible
    Built by: 9200.16384.x86fre.win8_rtm.120725-1247
    System Uptime:3 days 3:36:49.984
    *** ERROR: Module load completed but symbols could not be loaded for raspppoe.sys
    *** ERROR: Module load completed but symbols could not be loaded for ndiswan.sys
    *** WARNING: Unable to verify timestamp for klim6.sys
    *** ERROR: Module load completed but symbols could not be loaded for klim6.sys
    Probably caused by :raspppoe.sys ( raspppoe+a052 )
    BugCheck D1, {6, 2, 0, 94bf5052}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 00000006, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000000, value 0 = read operation, 1 = write operation
    Arg4: 94bf5052, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_raspppoe+a052
      BIOS Version                  0604   
      BIOS Release Date             07/22/2010
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Feb 28 13:41:02.314 2013 (UTC - 5:00)**************************
    ASACPI.sys                    Thu Aug 12 22:52:52 2004 (411C2D04)
    klmouflt.sys                  Mon Nov  2 11:26:08 2009 (4AEF0820)
    CSCrySec.sys                  Mon Dec  7 03:30:41 2009 (4B1CBD31)
    CSVirtualDiskDrv.sys          Mon Dec  7 03:30:47 2009 (4B1CBD37)
    klim6.sys                     Thu Mar 10 09:35:57 2011 (4D78E1CD)
    dtsoftbus01.sys               Mon Mar 14 09:15:47 2011 (4D7E1503)
    kl2.sys                       Thu Oct 20 03:47:54 2011 (4E9FD22A)
    kl1.sys                       Thu Oct 20 03:47:56 2011 (4E9FD22C)
    L1C63x86.sys                  Wed Feb 15 01:54:16 2012 (4F3B5698)
    TuneUpUtilitiesDriver32.sys   Fri May 25 06:28:25 2012 (4FBF5EC9)
    klif.sys                      Thu Jun 14 10:30:36 2012 (4FD9F58C)
    nvhda32v.sys                  Tue Jul  3 11:24:41 2012 (4FF30EB9)
    intelppm.sys                  Wed Jul 25 22:34:02 2012 (5010AC9A)
    intelide.sys                  Wed Jul 25 22:38:06 2012 (5010AD8E)
    nvlddmkm.sys                  Sat Dec 29 01:49:51 2012 (50DE928F)
    taphss6.sys                   Thu Jan 10 14:40:40 2013 (50EF1938)
    
    http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
    http://www.carrona.org/drivers/driver.php?id=klmouflt.sys
    http://www.carrona.org/drivers/driver.php?id=CSCrySec.sys
    http://www.carrona.org/drivers/driver.php?id=CSVirtualDiskDrv.sys
    http://www.carrona.org/drivers/driver.php?id=klim6.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=kl2.sys
    http://www.carrona.org/drivers/driver.php?id=kl1.sys
    L1C63x86.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=TuneUpUtilitiesDriver32.sys
    http://www.carrona.org/drivers/driver.php?id=klif.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda32v.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=intelide.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=taphss6.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    Windows 8 32 bit


    Thank You very much
      My System SpecsSystem Spec

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