Bsod worker_thread_returned_at_bad_irql

Tagar

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Recently I have been having trouble with my computer blue screening it happens randomly when I shutdown or restart the computer, with the error message WORKER_THREAD_RETURNED_AT_BAD_IRQL with stop code 0xe1

Antivirus: MSE and scan with Malware bytes

scanned with sfc /scannow nothing was found

dumps are attached accroding to bluescreen view the problem is halmacpi.dll and ntoskrnl.exe
 
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My Computer

System One

  • OS
    Windows 8 - 32bit
    System Manufacturer/Model
    Dell Inspiron Duo
    CPU
    Intel Atom N570
    Memory
    2 GB RAM
    Graphics Card(s)
    Intel GMA 3150
Please provide this information so we can provide a complete analysis: https://www.eightforums.com/bsod-cr...e-screen-death-bsod-posting-instructions.html Let the program run for at least 15 minutes (or until it says that it's done).

Your BIOS dates from 2011. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

BRCMHD32.sys Mon May 31 23:44:21 2010 (4C048215)
Broadcom CrystalHD Decoder
BRCMHD32.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

CHDRT32.sys Tue Jun 22 01:19:38 2010 (4C2047EA)
Conexant High Definition SmartAudio
http://www.carrona.org/drivers/driver.php?id=CHDRT32.sys

SynTP.sys Thu Aug 12 23:18:03 2010 (4C64B96B)
Synaptic Touch Pad Driver
http://www.carrona.org/drivers/driver.php?id=SynTP.sys

igdkmd32.sys Fri Feb 18 03:03:43 2011 (4D5E27DF)
Intel Graphics driver
http://www.carrona.org/drivers/driver.php?id=igdkmd32.sys

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Wed Feb 27 09:59:44.232 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\022713-27674-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x86 compatible
Built by: [B]9200[/B].16496.x86fre.win8_gdr.130108-1504
System Uptime:[B]0 days 0:26:09.611[/B]
Probably caused by :[B]ntkrpamp.exe ( nt!IopProcessWorkItem+0 )[/B]
BugCheck [B]E1, {821c2007, 1, 8598b268, 8598b268}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x000000E1"]WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)[/URL]
Arguments: 
Arg1: 821c2007, address of worker routine (do ln on this to find guilty driver)
Arg2: 00000001, IRQL returned at (should have been 0, but isn't).
Arg3: 8598b268, workitem parameter
Arg4: 8598b268, workitem address
BUGCHECK_STR:  0xE1
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0xE1_nt!IopProcessWorkItem[/B]
CPUID:        "Intel(R) Atom(TM) CPU N570   @ 1.66GHz"
MaxSpeed:     1660
CurrentSpeed: [B]1663[/B]
  BIOS Version                  A06
  BIOS Release Date             08/23/2011
  Manufacturer                  Dell Inc.
  Product Name                  Inspiron 1090
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Feb 26 15:01:41.912 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\022613-30373-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x86 compatible
Built by: [B]9200[/B].16496.x86fre.win8_gdr.130108-1504
System Uptime:[B]0 days 1:40:42.289[/B]
Probably caused by :[B]ntkrpamp.exe ( nt!IopProcessWorkItem+0 )[/B]
BugCheck [B]E1, {81820007, 1, 84e25250, 84e25250}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x000000E1"]WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)[/URL]
Arguments: 
Arg1: 81820007, address of worker routine (do ln on this to find guilty driver)
Arg2: 00000001, IRQL returned at (should have been 0, but isn't).
Arg3: 84e25250, workitem parameter
Arg4: 84e25250, workitem address
BUGCHECK_STR:  0xE1
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0xE1_nt!IopProcessWorkItem[/B]
CPUID:        "Intel(R) Atom(TM) CPU N570   @ 1.66GHz"
MaxSpeed:     1660
CurrentSpeed: [B]1663[/B]
  BIOS Version                  A06
  BIOS Release Date             08/23/2011
  Manufacturer                  Dell Inc.
  Product Name                  Inspiron 1090
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Wed Feb 27 09:59:44.232 2013 (UTC - 5:00)**************************
[COLOR=RED][B]BRCMHD32.sys                Mon May 31 23:44:21 2010 (4C048215)[/B][/COLOR]
[COLOR=RED][B]CHDRT32.sys                 Tue Jun 22 01:19:38 2010 (4C2047EA)[/B][/COLOR]
[COLOR=RED][B]SynTP.sys                   Thu Aug 12 23:18:03 2010 (4C64B96B)[/B][/COLOR]
[COLOR=RED][B]igdkmd32.sys                Fri Feb 18 03:03:43 2011 (4D5E27DF)[/B][/COLOR]
LSM303DLH.sys               Tue Mar  6 17:02:00 2012 (4F568958)
athr.sys                    Wed Mar 21 23:20:45 2012 (4F6A9A8D)
btfilter.sys                Fri Jun 29 02:59:47 2012 (4FED5263)
dump_storahci.sys           Wed Jul 25 22:38:58 2012 (5010ADC2)
intelppm.sys                Mon Nov  5 22:52:05 2012 (50988965)
[/FONT]
BRCMHD32.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=CHDRT32.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd32.sys
LSM303DLH.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=athr.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
No updates for BIOS or drivers listed I have checked not surprised since dell discontinued this model running driver verifier will post later with results , also the zip folder attached should have all the information from the SF_Diagnostic_Tool
 

My Computer

System One

  • OS
    Windows 8 - 32bit
    System Manufacturer/Model
    Dell Inspiron Duo
    CPU
    Intel Atom N570
    Memory
    2 GB RAM
    Graphics Card(s)
    Intel GMA 3150
The zip folder only has 2 memory dump files - and no other reports.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Sorry about that posted the new zip folder for SF_Diagnostic_Tool under attachments
 

My Computer

System One

  • OS
    Windows 8 - 32bit
    System Manufacturer/Model
    Dell Inspiron Duo
    CPU
    Intel Atom N570
    Memory
    2 GB RAM
    Graphics Card(s)
    Intel GMA 3150
Original install date is 28 Sep. Win8 wasn't released until 26 Oct. Is this a copy of the Release Preview or an earlier version?

Drivers for this device aren't installed, please install the latest, Win8 compatible version:
Not Available PCI\VEN_14E4&DEV_1615&SUBSYS_048B1028&REV_00\4&1EB8722E&0&00E0 The drivers for this device are not installed.
I believe that it is the Broadcom CrystalHD Video Decoder

All in all, there's not much here to blame the BSOD's on. It may be that the system isn't capable of running Win8 without problems.

If the BSOD's continue, please run Driver Verifier according to these instructions: Driver Verifier Settings
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Oct 26 was Windows 8 public release it has been out longer than that Windows 8 was released In Aug to manufacturers and developers I got Windows 8 Pro 32-bit from Microsoft Dreamspark (it if you want to know more) since our college gets free software from microsoft so I got the final build of Windows 8 before the public.
 
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My Computer

System One

  • OS
    Windows 8 - 32bit
    System Manufacturer/Model
    Dell Inspiron Duo
    CPU
    Intel Atom N570
    Memory
    2 GB RAM
    Graphics Card(s)
    Intel GMA 3150
No need for more info, I just had to be sure that it wasn't the Release Preview as they have expired and may present with BSOD's.

Run Driver Verifier as described above. If it gives a 3rd party cause, then we'll attempt to fix that. If not, then we have to wonder if it's a compatibility issue w/Win8.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
I am pretty sure it was the Broadcom CrystalHD Video Decoder that was causing the problem, Installed all other driver but the broadcom driver and I haven't been getting the BSOD, there wasn't a update for the driver on the manufacturer's website so I am leaving it uninstalled. Not surprised as the the Decoder has been given me problems before
 

My Computer

System One

  • OS
    Windows 8 - 32bit
    System Manufacturer/Model
    Dell Inspiron Duo
    CPU
    Intel Atom N570
    Memory
    2 GB RAM
    Graphics Card(s)
    Intel GMA 3150
Thanks for letting us know!
Good luck!
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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